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Derivatives and Hedging (Details 3) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2013
Sep. 30, 2012
Sep. 30, 2013
Sep. 30, 2012
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) Recognized in Income on Derivative $ 1 $ 8 $ (8) $ 8
Estimated pretax losses currently included within Accumulated Other Comprehensive Loss that will be reclassified to earnings in next twelve months 27   27  
Derivatives accounted for as hedges [Member] | Cash flow hedges [Member]
       
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) recognized in Accumulated Other Comprehensive Loss 0 16 (28) (14)
Amount of Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into income (effective portion) (10) (7) (8) (23)
Interest rate contracts [Member] | Derivatives accounted for as hedges [Member] | Cash flow hedges [Member]
       
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) recognized in Accumulated Other Comprehensive Loss 0 0 0 0
Amount of Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into income (effective portion) 0 [1] 0 [1] (1) [2] 0 [2]
Foreign exchange contracts [Member] | Derivatives accounted for as hedges [Member]
       
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into income (effective portion) 0 0 0 0
Foreign exchange contracts [Member] | Derivatives accounted for as hedges [Member] | Cash flow hedges [Member]
       
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) recognized in Accumulated Other Comprehensive Loss 0 16 (28) (14)
Amount of Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into income (effective portion) (10) [3] (7) [3] (7) [3] (23) [3]
Foreign exchange contracts [Member] | Derivatives accounted for as hedges [Member] | Net Investment Hedges [Member]
       
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) recognized in Accumulated Other Comprehensive Loss 0 3 0 4
Foreign exchange contracts [Member] | Derivatives accounted for as hedges [Member] | Fair value hedges
       
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) Recognized in Income on Derivative (7) [4],[5] (3) [4],[5] (8) [4],[5] 0 [4],[5]
Amount of Gain (Loss) Recognized in Income on Related Hedged Item 7 [4] 3 [4] 8 [4],[5] 0 [4],[5]
Foreign exchange contracts [Member] | Derivatives not accounted for as hedges [Member]
       
Derivative Instruments, Gain (Loss)        
Amount of Gain (Loss) Recognized in Income on Derivative $ 3 $ 6 $ (15) $ 12
[1] Included within Other current assets or Other non-current assets
[2] Included within Fiduciary investment income and Interest expense
[3] Included within Other income (expense) and Interest expense
[4] Included in Interest expense
[5] Relates to fixed rate debt