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Condensed Consolidated Statements of Cash Flows (USD $)
In Millions, unless otherwise specified
9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
CASH FLOWS FROM OPERATING ACTIVITIES    
Net income $ 713 $ 730
Adjustments to reconcile net income to cash provided by operating activities:    
Gain from sales of businesses, net (1) (4)
Depreciation of fixed assets 168 164
Amortization of intangible assets 313 273
Share-based compensation expense 160 179
Deferred income taxes 21 3
Change in assets and liabilities:    
Fiduciary receivables (447) 412
Short term investments - funds held on behalf of clients 118 (626)
Fiduciary liabilities 329 214
Receivables, net 240 (36)
Accounts payable and accrued liabilities (347) (227)
Restructuring reserves (43) (68)
Current income taxes 67 172
Pension and other post employment liabilities (414) (334)
Other assets and liabilities (10) (65)
CASH PROVIDED BY OPERATING ACTIVITIES 867 787
CASH FLOWS FROM INVESTING ACTIVITIES    
Sales of long-term investments 171 103
Purchases of long-term investments (9) (28)
Net sales of short-term investments - non-fiduciary 66 176
Acquisition of businesses, net of cash acquired (97) (102)
Proceeds from sale of businesses 2 9
Capital expenditures (201) (151)
CASH (USED FOR) PROVIDED BY INVESTING ACTIVITIES (68) 7
CASH FLOWS FROM FINANCING ACTIVITIES    
Share repurchase (625) (828)
Issuance of shares for employee benefit plans 93 165
Issuance of debt 333 1,572
Repayment of debt (427) (1,523)
Cash dividends to shareholders (153) (150)
Purchase of shares from noncontrolling interests   (24)
Dividends paid to noncontrolling interests (17) (21)
CASH USED FOR FINANCING ACTIVITIES (796) (809)
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS 15 (36)
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 18 (51)
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD 272 346
CASH AND CASH EQUIVALENTS AT END OF PERIOD 290 295
Supplemental disclosures:    
Interest paid 172 216
Income taxes paid, net of refunds $ 139 $ 74