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Segment Information
12 Months Ended
Dec. 31, 2012
Segment Information  
Segment Information

18.    Segment Information

        The Company has two reportable segments: Risk Solutions and HR Solutions. Unallocated income and expenses, when combined with the operating segments and after the elimination of intersegment revenues and expenses, total to the amounts in the Consolidated Financial Statements.

        Reportable operating segments have been determined using a management approach, which is consistent with the basis and manner in which Aon's chief operating decision maker ("CODM") uses financial information for the purposes of allocating resources and evaluating performance. The CODM assesses performance based on operating income and generally accounts for intersegment revenue as if the revenue were from third parties and at what management believes are current market prices. The Company does not present net assets by segment as this information is not reviewed by the CODM.

        Risk Solutions acts as an advisor and insurance and reinsurance broker, helping clients manage their risks, via consultation, as well as negotiation and placement of insurance risk with insurance carriers through Aon's global distribution network.

        HR Solutions partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance by designing, implementing, communicating and administering a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies.

        Aon's total revenue is as follows (in millions):

Years ended December 31
  2012
  2011
  2010
 
   

Risk Solutions

  $ 7,632   $ 7,537   $ 6,989  

HR Solutions

    3,925     3,781     1,545  

Intersegment elimination

    (43 )   (31 )   (22 )
   

Total revenue

  $ 11,514   $ 11,287   $ 8,512  
   

        Commissions, fees and other revenues by product are as follows (in millions):

Years ended December 31
  2012
  2011
  2010
 
   

Retail brokerage

  $ 6,089   $ 6,022   $ 5,491  

Reinsurance brokerage

    1,505     1,463     1,444  
   

Total Risk Solutions Segment

    7,594     7,485     6,935  

Consulting services

    1,585     1,546     821  

Outsourcing

    2,372     2,258     731  

Intrasegment

    (32 )   (23 )   (8 )
   

Total HR Solutions Segment

    3,925     3,781     1,544  

Intersegment

    (43 )   (31 )   (22 )
   

Total commissions, fees and other revenues

  $ 11,476   $ 11,235   $ 8,457  
   

        Fiduciary investment income by segment is as follows (in millions):

Years ended December 31
  2012
  2011
  2010
 
   

Risk Solutions

  $ 38   $ 52   $ 54  

HR Solutions

            1  
   

Total fiduciary investment income

  $ 38   $ 52   $ 55  
   

        A reconciliation of segment operating income before tax to income from continuing operations before income taxes is as follows (in millions):

Years ended December 31
  2012
  2011
  2010
 
   

Risk Solutions

  $ 1,493   $ 1,413   $ 1,328  

HR Solutions

    289     336     121  
   

Segment income from continuing operations before income taxes

    1,782     1,749     1,449  

Unallocated expenses

    (186 )   (153 )   (205 )

Interest income

    10     18     15  

Interest expense

    (228 )   (245 )   (182 )

Other income (expense)

    3     15     (18 )
   

Income from continuing operations before income taxes

  $ 1,381   $ 1,384   $ 1,059  
   

        Unallocated expenses include administrative or other costs not attributable to the operating segments, such as corporate governance costs and the costs associated with corporate investments. Interest income represents income earned primarily on operating cash balances and certain income producing securities. Interest expense represents the cost of worldwide debt obligations.

        Other income (expense) consists of equity earnings, realized gains or losses on the sale of investments, gains or losses on the disposal of businesses, gains or losses on hedging activities, and gains or losses on foreign currency transactions.

        Revenues are generally attributed to geographic areas based on the location of the resources producing the revenues. Intercompany revenues and expenses are eliminated in consolidated results.

        Consolidated revenue by geographic area is as follows (in millions):

Years ended December 31
  Total
  United
States

  Americas
other than
U.S.

  United
Kingdom

  Europe,
Middle East,
& Africa

  Asia
Pacific

 
   

2012

  $ 11,514   $ 5,336   $ 1,190   $ 1,541   $ 2,271   $ 1,176  

2011

    11,287     5,134     1,176     1,519     2,377     1,081  

2010

    8,512     3,400     978     1,322     2,035     777  
   

        Consolidated non-current assets by geographic area are as follows (in millions):

As of December 31
  Total
  United
States

  Americas
other than
U.S.

  United
Kingdom

  Europe,
Middle East,
& Africa

  Asia
Pacific

 
   

2012

  $ 13,819   $ 8,355   $ 599   $ 1,721   $ 2,462   $ 682  

2011

    13,789     8,617     574     1,589     2,448     561