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Business Segments
9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
Business Segments Business Segments
The Company has three reportable segments: contract talent solutions, permanent placement talent solutions and Protiviti. Operating segments are defined as components of the Company for which separate financial information is evaluated regularly by the chief operating decision maker (“CODM”), a position currently held by the Company’s Chief Executive Officer, in deciding how to allocate resources and assess performance. The contract talent solutions reportable segment results from the aggregation of three operating segments with similar economic and qualitative characteristics: finance and accounting, administrative and customer support, and technology. The contract talent solutions and permanent placement talent solutions segments provide specialized engagement professionals and full-time personnel, respectively, for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. The Protiviti segment provides business and technology risk consulting and internal audit services.
The CODM uses segment income to evaluate performance and allocate resources to each segment. Segment income excludes interest income, income taxes and the impacts of the (income) loss from investments held in employee deferred compensation trusts, along with the related compensation costs and expenses. The CODM considers variances between actual results and expectations as well as historical trends for segment income when making decisions about allocating capital and personnel resources to each segment.
The accounting policies of the segments are set forth in Note A—“Summary of Significant Accounting Policies.”
The following tables provide a reconciliation of service revenues and segment income by reportable segment to consolidated results (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
Contract Talent Solutions 2026202520262025
Service revenues(1)
$758,830 $746,223 $2,231,251 $2,269,236 
Segment costs of services(2)
460,600 456,102 1,358,846 1,384,815 
Compensation expenses(3)
211,315 205,902 628,577 636,778 
Other(4)
64,386 67,853 194,182 206,163 
Segment selling, general and administrative expenses275,701 273,755 822,759 842,941 
Segment income$22,529 $16,366 $49,646 $41,480 
Three Months Ended
September 30,
Nine Months Ended
September 30,
Permanent Placement Talent Solutions2026202520262025
Service revenues(1)
$116,946 $110,125 $343,941 $336,929 
Segment costs of services(2)
270 222 716 614 
Compensation expenses(3)
86,325 83,885 261,188 260,529 
Other(4)
17,623 18,407 52,359 56,292 
Segment selling, general and administrative expenses103,948 102,292 313,547 316,821 
Segment income$12,728 $7,611 $29,678 $19,494 
Three Months Ended
September 30,
Nine Months Ended
September 30,
Protiviti2026202520262025
Service revenues(1)
$483,521 $498,129 $1,420,649 $1,469,962 
Segment costs of services(2)
367,070 383,502 1,129,602 1,158,766 
Compensation expenses(3)
25,170 24,534 74,523 74,313 
Other(4)
53,986 52,861 156,033 158,743 
Segment selling, general and administrative expenses79,156 77,395 230,556 233,056 
Segment income$37,295 $37,232 $60,491 $78,140 
Three Months Ended
September 30,
Nine Months Ended
September 30,
Combined Segment2026202520262025
Service revenues(1)
$1,359,297 $1,354,477 $3,995,841 $4,076,127 
Costs of services(2)
827,940 839,826 2,489,164 2,544,195 
Compensation expenses(3)
322,810 314,321 964,288 971,620 
Other(4)
135,995 139,121 402,574 421,198 
Selling, general and administrative expenses458,805 453,442 1,366,862 1,392,818 
Combined segment income72,552 61,209 139,815 139,114 
Interest income, net(2,114)(2,510)(6,885)(8,321)
Income before income taxes$74,666 $63,719 $146,700 $147,435 
(1)Service revenues presented above are shown net of eliminations of intersegment revenues. Intersegment revenues between the contract talent solutions segment and the Protiviti segment were $126.2 million and $364.4 million for the three and nine months ended September 30, 2026, respectively, and $123.7 million and $361.4 million for the three and nine months ended September 30, 2025, respectively. Service revenues related to the intersegment activity are reflected in the Protiviti segment.
(2)Segment costs of services consist of direct payroll, payroll taxes and benefit costs, as well as reimbursable expenses. Direct costs related to the intersegment activity are reflected in the Protiviti segment, including the costs of candidate payroll, fringe benefits and incremental recruiter compensation. For further information on costs of services, see Note A—“Summary of Significant Accounting Policies.”
(3)Includes payroll and applicable taxes, employee incentive compensation and other employee costs that are not included in direct costs as noted above.
(4)Other selling, general and administrative expenses is comprised of advertising, as well as other allocated expenses including lease expense, depreciation, cloud computing service costs and overhead costs. These costs are allocated to the individual segments based on an internal allocation method.
The following table represents depreciation expense by segment (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2026202520262025
Depreciation expense
Contract talent solutions$6,100 $5,921 $18,113 $18,638 
Permanent placement talent solutions2,138 1,987 6,301 6,128 
Protiviti4,044 4,377 12,507 13,127 
$12,282 $12,285 $36,921 $37,893