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Condensed Consolidated Statements of Operations (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Income Statement [Abstract]        
Service revenues $ 1,189,897 $ 1,552,132 $ 3,804,914 $ 4,537,047
Costs of services 722,551 905,854 2,306,630 2,648,779
Gross margin 467,346 646,278 1,498,284 1,888,268
Selling, general and administrative expenses 390,799 484,837 1,240,879 1,454,374
Income from investments held in employee deferred compensation trusts (which is completely offset by related costs and expenses -Notes A and H) (26,095) (1,450) (34,630) (34,628)
Amortization of intangible assets 334 339 1,002 1,022
Interest income, net (202) (1,230) (1,264) (3,768)
Income before income taxes 102,510 163,782 292,297 471,268
Provision for income taxes 26,761 46,601 80,437 129,677
Net income $ 75,749 $ 117,181 $ 211,860 $ 341,591
Net income per share:        
Basic (in usd per share) $ 0.67 $ 1.02 $ 1.88 $ 2.94
Diluted (in usd per share) $ 0.67 $ 1.01 $ 1.87 $ 2.92
Shares:        
Basic (in shares) 112,809 115,181 112,953 116,203
Diluted (in shares) 113,355 115,868 113,444 116,934
Dividends declared per share (in usd per share) $ 0.34 $ 0.31 $ 1.02 $ 0.93