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Portfolio loans - Loans identified as impaired, segregated by category (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Loans identified as impaired    
Unpaid Contractual Principal Balance $ 32,008 $ 45,686
Recorded Investment with No Allowance 20,021 29,540
Recorded Investment with Allowance 5,351 7,539
Total Recorded Investment 25,372 37,079
Related Allowance 3,938 4,853
Average Recorded Investment 40,408 45,370
Collateral dependent loans secured by real estate or business assets 13,500  
Commercial Loans    
Loans identified as impaired    
Unpaid Contractual Principal Balance 11,795 14,415
Recorded Investment with No Allowance 3,751 4,727
Recorded Investment with Allowance 3,671 5,026
Total Recorded Investment 7,422 9,753
Related Allowance 2,822 3,330
Average Recorded Investment 11,493 13,774
Commercial Real Estate Loans    
Loans identified as impaired    
Unpaid Contractual Principal Balance 11,992 14,487
Recorded Investment with No Allowance 9,111 9,883
Recorded Investment with Allowance 1,206 2,039
Total Recorded Investment 10,317 11,922
Related Allowance 642 1,049
Average Recorded Investment 15,226 16,678
Real Estate Construction    
Loans identified as impaired    
Unpaid Contractual Principal Balance 579 1,116
Recorded Investment with No Allowance 562 974
Total Recorded Investment 562 974
Average Recorded Investment 888 873
Retail Real Estate    
Loans identified as impaired    
Unpaid Contractual Principal Balance 7,642 15,581
Recorded Investment with No Allowance 6,597 13,898
Recorded Investment with Allowance 474 474
Total Recorded Investment 7,071 14,372
Related Allowance 474 474
Average Recorded Investment 12,767 14,003
Retail Other    
Loans identified as impaired    
Unpaid Contractual Principal Balance   87
Recorded Investment with No Allowance   58
Total Recorded Investment   58
Average Recorded Investment $ 34 $ 42