The reportable segments presented below are the segments of Sony for which separate financial information is available and for which operating profit or loss amounts are evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and in assessing performance. The CODM does not evaluate segments using discrete asset information. Sony’s CODM is its Chief Executive Officer and President.

Sony realigned its business segments from the first quarter of the fiscal year ended March 31, 2020 to reflect modifications to the organizational structure of certain segments and a change in the Senior Executives in charge of certain segments as of April 1, 2019. In connection with this decision, the former Home Entertainment & Sound, Imaging Products & Solutions and Mobile Communications segments have been realigned as the EP&S segment. In connection with this realignment, the sales and operating revenue and operating income (loss) of each segment for the comparative periods have been reclassified to conform to the current presentation. In addition, the former Semiconductors segment has been renamed the I&SS segment effective from the first quarter of the fiscal year ended March 31, 20

20.

The G&NS segment includes network services businesses, the manufacture and sales of home gaming products and production and sales of software. The Music segment includes the Recorded Music, Music Publishing and Visual Media and Platform businesses. The Pictures segment includes the Motion Pictures, Television Productions and Media Networks businesses. The

EP&S segment includes the Televisions business, the Audio and Video business, the Still and Video Cameras business, the smartphone business and Internet-related service business. The I&SS segment includes the image sensors business. The Financial Services segment primarily represents individual life insurance and

non-life

insurance businesses in the Japanese market and a bank business in Japan. All Other consists of various operating activities, including the disc manufacturing and recording media businesses. Sony’s products and services are generally unique to a single operating segment.

Segment sales and operating revenue:


	Yen in millions
	Fiscal year ended March 31
	2018			2019			2020
Sales and operating revenue:
Game & Network Services —
Customers		1,848,298			2,224,622			1,919,760
Intersegment		95,514			86,250			57,791

Total		1,943,812			2,310,872			1,977,551
Music —
Customers		784,792			795,025			838,592
Intersegment		15,203			12,464			11,317

Total		799,995			807,489			849,909
Pictures —
Customers		1,010,173			985,270			1,010,714
Intersegment		894			1,603			1,140

Total		1,011,067			986,873			1,011,854
Electronics Products & Solutions —
Customers		2,582,813			2,303,167			1,969,880
Intersegment		17,542			17,461			21,388

Total		2,600,355			2,320,628			1,991,268
Imaging & Sensing Solutions —
Customers		726,892			770,622			985,259
Intersegment		123,118			108,708			85,317

Total		850,010			879,330			1,070,576
Financial Services —
Customers		1,221,235			1,274,708			1,299,847
Intersegment		7,142			7,831			7,901

Total		1,228,377			1,282,539			1,307,748
All Other —
Customers		351,527			299,806			214,999
Intersegment		55,647			45,931			36,421

Total		407,174			345,737			251,420
Corporate and elimination		(296,808	)		(267,781	)		(200,441	)

Consolidated total		8,543,982			8,665,687			8,259,885

G&NS intersegment amounts primarily consist of transactions with All Other. I&SS intersegment amounts primarily consist of transactions with the G&NS segment and the EP&S segment. All Other intersegment amounts primarily consist of transactions with the G&NS segment, the Music segment and the Pictures segment. Corporate and elimination includes certain brand and patent royalty income.

Segment profit or loss:


	Yen in millions
	Fiscal year ended March 31
	2018			2019			2020
Operating income (loss):
Game & Network Services		177,478			311,092			238,400
Music		127,786			232,487			142,345
Pictures		41,110			54,599			68,157
Electronics Products & Solutions		133,129			76,508			87,276
Imaging & Sensing Solutions		164,023			143,874			235,584
Financial Services		178,947			161,477			129,597
All Other		(23,530	)		(11,127	)		16,288

Total		798,943			968,910			917,647
Corporate and elimination		(64,083	)		(74,675	)		(72,188	)

Consolidated operating income		734,860			894,235			845,459
Other income		23,728			144,735			21,949
Other expenses		(59,539	)		(27,322	)		(67,958	)

Consolidated income before income taxes		699,049			1,011,648			799,450

Operating income (loss) is sales and operating revenue less costs and expenses, and includes equity in net income (loss) of affiliated companies.

Corporate and elimination includes headquarters restructuring costs and certain other corporate expenses, including the amortization of certain intellectual property assets such as the cross-licensing of intangible assets acquired from Ericsson at the time of the Sony Mobile Communications acquisition, which are not allocated to segments.

Other significant items:


	Yen in millions
	Fiscal year ended March 31
	2018			2019			2020
Equity in net income (loss) of affiliated companies:
Game & Network Services		—			—			—
Music		4,483			(6,915	)		4,239
Pictures		(129	)		106			(629	)
Electronics Products & Solutions		(102	)		(38	)		136
Imaging & Sensing Solutions		—			—			0
Financial Services		(61	)		(682	)		(104	)
All Other		4,378			4,530			5,995

Consolidated total		8,569			(2,999	)		9,637

Depreciation and amortization:
Game & Network Services		29,091			29,023			29,135
Music		18,230			21,259			29,137
Pictures		24,458			24,081			21,665
Electronics Products & Solutions		64,279			61,749			63,291
Imaging & Sensing Solutions		99,258			110,746			134,035
Financial Services, including deferred insurance acquisition costs		79,843			91,179			106,667
All Other		5,910			4,940			5,095

Total		321,069			342,977			389,025
Corporate		40,375			31,049			27,617

Consolidated total		361,444			374,026			416,642

The following table is a breakdown of sales and operating revenue to external customers by product category for each segment. Sony management views each segment as a single operating segment.


	Yen in millions
	Fiscal year ended March 31
	2018		2019		2020
Sales and operating revenue:
Game & Network Services
Digital Software and Add-on Content		762,220		1,102,231		1,010,296
Network Services		270,972		326,524		337,265
Hardware and Others		815,106		795,867		572,199

Total		1,848,298		2,224,622		1,919,760
Music
Recorded Music — Streaming		197,439		227,513		276,039
Recorded Music — Others		249,521		199,413		191,114
Music Publishing		74,360		106,666		157,478
Visual Media and Platform		263,472		261,433		213,961

Total		784,792		795,025		838,592
Pictures
Motion Pictures		448,945		436,017		475,061
Television Productions		289,024		288,816		301,224
Media Networks		272,204		260,437		234,429

Total		1,010,173		985,270		1,010,714
Electronics Products & Solutions
Televisions		861,763		788,423		646,513
Audio and Video		357,194		362,580		346,060
Still and Video Cameras		415,318		421,506		384,142
Mobile Communications		713,916		487,330		362,144
Other		234,622		243,328		231,021

Total		2,582,813		2,303,167		1,969,880
Imaging & Sensing Solutions		726,892		770,622		985,259
Financial Services		1,221,235		1,274,708		1,299,847
All Other		351,527		299,806		214,999
Corporate		18,252		12,467		20,834

Consolidated total		8,543,982		8,665,687		8,259,885

Sony has realigned its product category configuration in regard to the new EP&S segment from the first quarter of the fiscal year ended March 31, 2020. Sony has also realigned its product category configuration in the Music segment with more detailed breakdown in Recorded Music from the fourth quarter of the fiscal year ended March 31, 2020. In connection with these realignments, all prior period sales amounts by product category in the table above have been reclassified to conform to the current presentation.

In the G&NS segment, Digital Software and

Add-on

Content includes distribution of software titles and

add-on

contents through network by Sony Interactive Entertainment; Network Services includes network services relating to game, video and music content; Hardware and Others includes home and portable game consoles, packaged software and peripheral devices. In the Music segment, Recorded Music — Streaming includes the distribution of digital recorded music by streaming; Recorded Music — Others includes the distribution of recorded music by physical media and digital download as well as revenue derived from artists’ live performances; Music Publishing includes the management and licensing of the words and music of songs; Visual Media and Platform includes the production and distribution of animation titles, including game applications based on the animation titles, and various service offerings for music and visual products. In the Pictures segment, Motion Pictures includes the worldwide production, acquisition and distribution of live-action and animated motion pictures; Television Productions includes the production, acquisition and distribution of television programming; Media Networks includes the operation of television and digital networks worldwide. In the EP&S segment, Televisions includes LCD and OLED televisions; Audio and Video includes

Blu-ray

disc

players and recorders, home audio, headphones and memory-based portable audio devices; Still and Video Cameras includes interchangeable lens cameras, compact digital cameras, consumer video cameras and video cameras for broadcast; Mobile Communications includes smartphones and an internet-related service business; Other includes display products such as projectors and medical equipment.

Within the EP&S segment, the operating loss of Mobile Communications for the fiscal years ended March 31, 2018, 2019 and 2020 was (27,636) million yen, (97,136) million yen and (21,057) million yen, respectively.

Geographic Information:

Sales and operating revenue attributed to countries and areas based on location of external customers for the fiscal years ended March 31, 2018, 2019 and 2020 and property, plant and equipment, net and right-of-use assets as of March 31, 2019 and 2020 are as follows:


	Yen in millions
	Fiscal year ended March 31
	2018		2019		2020
Sales and operating revenue:
Japan		2,625,619		2,591,784		2,472,479
United States		1,835,705		1,982,135		1,864,390
Europe		1,841,457		1,862,166		1,697,791
China		674,718		770,416		845,235
Asia-Pacific		1,024,179		912,193		892,026
Other Areas		542,304		546,993		487,964

Total		8,543,982		8,665,687		8,259,885


	Yen in millions
	March 31
	2019		2020
Property, plant and equipment, net and right-of-use assets*:
Japan		590,694		946,922
United States		113,581		214,226
Europe		22,622		67,799
China		11,694		17,996
Asia-Pacific		34,273		46,932
Other Areas		4,189		7,379

Total		777,053		1,301,254

As of March 31, 2020, the amounts include operating lease right-of-use assets, which were recognized from April 1, 2019 onward as a result of the adoption of ASU 2016-02.

Major countries and areas in each geographic segment excluding Japan, United States and China are as follows:


(1) Europe:		United Kingdom, France, Germany, Russia, Spain and Sweden
(2) Asia-Pacific:		India, South Korea, Oceania, Thailand and Malaysia
(3) Other Areas:		The Middle East/Africa, Brazil, Mexico and Canada

There are no individually material countries with respect to sales and operating revenue or property, plant and equipment, net and right-of-use assets included in Europe, Asia-Pacific and Other Areas.

Transfers between reportable business segments or geographic areas are made at individually negotiated prices that are intended to reflect a market-based transfer price.

There were no sales and operating revenue with any single major external customer for the fiscal years ended March 31, 2018, 2019 and 2020.