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Called-up share capital - Summary of allotted, called up and fully paid share capital (Details)
£ / shares in Units, $ / shares in Units, shares in Thousands, $ in Millions
12 Months Ended
Dec. 31, 2020
USD ($)
$ / shares
shares
Dec. 31, 2019
USD ($)
shares
Dec. 31, 2018
USD ($)
shares
Dec. 31, 2020
GBP (£)
£ / shares
shares
Reconciliation of number of shares outstanding [abstract]        
Balance, beginning of period $ 5,404 $ 5,402    
Repurchase of ordinary share capital [1] (776) (1,511) $ (355)  
Balance, end of period 5,383 5,404 5,402  
Preference shares        
Reconciliation of number of shares outstanding [abstract]        
Balance, beginning of period 21 21    
Balance, end of period 21 $ 21 $ 21  
Number of shares authorised | £       £ 10,000,000
First Preference Shares        
Disclosure of classes of share capital [line items]        
Number of shares issued and fully paid (in shares) | shares   7,233 7,233 7,233
Reconciliation of number of shares outstanding [abstract]        
Balance, beginning of period 12 $ 12    
Balance, end of period $ 12 $ 12 $ 12  
Par value per share | £ / shares       £ 1
Percentage of nominal cumulative preference shares 8.00%      
Second Preference Shares        
Disclosure of classes of share capital [line items]        
Number of shares issued and fully paid (in shares) | shares   5,473 5,473 5,473
Reconciliation of number of shares outstanding [abstract]        
Balance, beginning of period $ 9 $ 9    
Balance, end of period $ 9 $ 9 $ 9  
Par value per share | £ / shares       £ 1
Percentage of nominal cumulative preference shares 9.00%      
Ordinary Shares        
Reconciliation of number of shares outstanding [abstract]        
Balance, beginning of period (in shares) | shares 21,535,840 21,525,464 21,288,193  
Balance, beginning of period $ 5,383 $ 5,381 $ 5,322  
Issue of new shares for the scrip dividend programme (in shares) | shares 0 208,927 195,305  
Issue of new shares for the scrip dividend programme $ 0 $ 52 $ 49  
Issue of new shares for employee share-based payment plans (in shares) | shares 34,000 37,400 92,168  
Issue of new shares for employee share-based payment plans $ 9 $ 9 $ 23  
Issue of new shares – other (in shares) | shares 0 0 0  
Issue of new shares – other $ 0 $ 0 $ 0  
Repurchase of ordinary share capital (in shares) | shares (120,058) (235,951) (50,202)  
Repurchase of ordinary share capital $ (30) $ (59) $ (13)  
Balance, end of period (in shares) | shares 21,449,782 21,535,840 21,525,464  
Balance, end of period $ 5,362 $ 5,383 $ 5,381  
Par value per share | $ / shares $ 0.25      
[1] See Note 32 for further information.