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Financial instruments and financial risk factors - Schedule of financial assets and liabilities (Details) - USD ($)
$ in Millions
Mar. 13, 2020
Dec. 31, 2019
Dec. 31, 2018
Disclosure of detailed information about financial instruments [line items]      
Finance debt $ 10,000 $ 67,724 $ 65,132
Financial liabilities      
Financial assets (liabilities)   (88,573) (78,658)
Trade and other payables      
Financial liabilities      
Financial liabilities   (59,662) (61,073)
Derivatives      
Financial liabilities      
Financial liabilities   (8,798) (8,933)
Accruals      
Financial liabilities      
Financial liabilities   (6,062) (5,201)
Lease liabilities      
Financial liabilities      
Financial liabilities   (9,722) (667)
Borrowings      
Financial liabilities      
Financial liabilities   (67,724) (65,132)
Other financial assets      
Financial assets      
Financial assets   1,445 1,563
Loans      
Financial assets      
Financial assets   969 963
Trade and other receivables      
Financial assets      
Financial assets   24,271 24,080
Derivatives      
Financial assets      
Financial assets   10,467 8,991
Cash and cash equivalents      
Financial assets      
Financial assets   22,472 22,468
Financial liabilities at fair value through profit or loss, category | Derivatives      
Financial liabilities      
Financial liabilities   (8,122) (7,685)
Derivative hedging instruments      
Financial liabilities      
Financial assets (liabilities)   (193) (821)
Derivative hedging instruments | Derivatives      
Financial liabilities      
Financial liabilities   (676) 1,248
Designated as measured at fair value through other comprehensive income      
Financial liabilities      
Financial assets (liabilities)   (96,039) (82,505)
Designated as measured at fair value through other comprehensive income | Trade and other payables      
Financial liabilities      
Financial liabilities   (55,891) (56,790)
Designated as measured at fair value through other comprehensive income | Accruals      
Financial liabilities      
Financial liabilities   (6,062)  
Financial assets (liabilities)     (5,201)
Designated as measured at fair value through other comprehensive income | Lease liabilities      
Financial liabilities      
Financial liabilities   (9,722) (667)
Designated as measured at fair value through other comprehensive income | Borrowings      
Financial liabilities      
Financial liabilities   (67,724) (65,132)
Mandatorily measured at fair value through profit or loss      
Financial liabilities      
Financial assets (liabilities)   7,659 4,668
Mandatorily measured at fair value through profit or loss | Other financial assets      
Financial assets      
Financial assets   1,445 1,563
Mandatorily measured at fair value through profit or loss | Loans      
Financial assets      
Financial assets   63 124
Mandatorily measured at fair value through profit or loss | Derivatives      
Financial assets      
Financial assets   9,984 8,564
Mandatorily measured at fair value through profit or loss | Cash and cash equivalents      
Financial assets      
Financial assets   4,289 2,102
Measured at amortized cost | Loans      
Financial assets      
Financial assets   906 839
Measured at amortized cost | Trade and other receivables      
Financial assets      
Financial assets   24,271 24,080
Measured at amortized cost | Cash and cash equivalents      
Financial assets      
Financial assets   18,183 20,366
Derivative hedging instruments | Derivatives      
Financial assets      
Financial assets   $ 483 427
Previously reported      
Disclosure of detailed information about financial instruments [line items]      
Finance debt     $ 65,799