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Revenue from Contracts with Customers Revenue from Contracts with Customers (Details) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenue from contracts with customers:      
Total revenue from contracts with customers $ 749 $ 755  
Card fees 257 244 $ 333
Service charges on deposit accounts 203 211 227
Fiduciary income 206 206 198
Commercial lending fees (91) (85) (85)
Letter of credit fees 38 40 45
Bank-owned life insurance 41 39 43
Foreign exchange income 44 47 45
Brokerage fees 28 27 23
Other sources of noninterest income 261 221 108
Total noninterest income 1,010 976 1,107
Adoption of Topic 606 change in presentation      
Segment Reporting, Revenue Reconciling Item [Line Items]      
Decrease in Card Fees Due To Presentation Change   140  
Decrease in Service Charges on Deposit Accounts   5  
Business Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 369 365  
Card fees     285
Service charges on deposit accounts     143
Fiduciary income     0
Commercial lending fees     (84)
Letter of credit fees     44
Bank-owned life insurance     0
Foreign exchange income     43
Brokerage fees     0
Other sources of noninterest income 186 182 40
Total noninterest income 555 547 639
Retail Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 119 130  
Card fees     43
Service charges on deposit accounts     79
Fiduciary income     0
Commercial lending fees     0
Letter of credit fees     0
Bank-owned life insurance     0
Foreign exchange income     0
Brokerage fees     0
Other sources of noninterest income 13 6 32
Total noninterest income 132 136 154
Wealth Management      
Revenue from contracts with customers:      
Total revenue from contracts with customers 261 259  
Card fees     5
Service charges on deposit accounts     5
Fiduciary income     198
Commercial lending fees     (1)
Letter of credit fees     1
Bank-owned life insurance     0
Foreign exchange income     2
Brokerage fees     23
Other sources of noninterest income 9 7 20
Total noninterest income 270 266 255
Finance & Other      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 1  
Card fees     0
Service charges on deposit accounts     0
Fiduciary income     0
Commercial lending fees     0
Letter of credit fees     0
Bank-owned life insurance     43
Foreign exchange income     0
Brokerage fees     0
Other sources of noninterest income 53 26 16
Total noninterest income 53 27 $ 59
Credit and Debit Card [Member]      
Revenue from contracts with customers:      
Total revenue from contracts with customers 257 244 [1]  
Credit and Debit Card [Member] | Business Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 213 201 [1]  
Credit and Debit Card [Member] | Retail Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 40 39 [1]  
Credit and Debit Card [Member] | Wealth Management      
Revenue from contracts with customers:      
Total revenue from contracts with customers 4 4 [1]  
Credit and Debit Card [Member] | Finance & Other      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0 [1]  
Service charges on deposit accounts      
Revenue from contracts with customers:      
Total revenue from contracts with customers 203 211 [1]  
Service charges on deposit accounts | Business Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 130 134 [1]  
Service charges on deposit accounts | Retail Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 68 72 [1]  
Service charges on deposit accounts | Wealth Management      
Revenue from contracts with customers:      
Total revenue from contracts with customers 5 5 [1]  
Service charges on deposit accounts | Finance & Other      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0 [1]  
Fiduciary income      
Revenue from contracts with customers:      
Total revenue from contracts with customers 206 206  
Fiduciary income | Business Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0  
Fiduciary income | Retail Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0  
Fiduciary income | Wealth Management      
Revenue from contracts with customers:      
Total revenue from contracts with customers 206 206  
Fiduciary income | Finance & Other      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0  
Commercial loan servicing fees      
Revenue from contracts with customers:      
Total revenue from contracts with customers [2] 18 18  
Commercial loan servicing fees | Business Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers [2] 18 18  
Commercial loan servicing fees | Retail Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers [2] 0 0  
Commercial loan servicing fees | Wealth Management      
Revenue from contracts with customers:      
Total revenue from contracts with customers [2] 0 0  
Commercial loan servicing fees | Finance & Other      
Revenue from contracts with customers:      
Total revenue from contracts with customers [2] 0 0  
Brokerage Commissions Revenue [Member]      
Revenue from contracts with customers:      
Total revenue from contracts with customers 28 27  
Brokerage Commissions Revenue [Member] | Business Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0  
Brokerage Commissions Revenue [Member] | Retail Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0  
Brokerage Commissions Revenue [Member] | Wealth Management      
Revenue from contracts with customers:      
Total revenue from contracts with customers 28 27  
Brokerage Commissions Revenue [Member] | Finance & Other      
Revenue from contracts with customers:      
Total revenue from contracts with customers 0 0  
Other noninterest income      
Revenue from contracts with customers:      
Total revenue from contracts with customers [3] 37 49  
Other noninterest income | Business Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers [3] 8 12  
Other noninterest income | Retail Bank      
Revenue from contracts with customers:      
Total revenue from contracts with customers [3] 11 19  
Other noninterest income | Wealth Management      
Revenue from contracts with customers:      
Total revenue from contracts with customers [3] 18 17  
Other noninterest income | Finance & Other      
Revenue from contracts with customers:      
Total revenue from contracts with customers [3] $ 0 $ 1  
[1]
Adoption of Topic 606 resulted in a change in presentation which records certain costs in the same category as the associated revenues. The effect of this change was to reduce card fees by $140 million and service charges on deposit accounts by $5 million for the twelve months ended December 31, 2018. Refer to Note 1 for further information.
[2]
Included in commercial lending fees on the Consolidated Statements of Income.
[3]
Excludes derivative, warrant and other miscellaneous income.