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Fair value measurements (other financial instruments) (Details) (USD $)
In Thousands, unless otherwise specified
Dec. 31, 2011
Dec. 31, 2010
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Cash and cash equivalents - funds held for customers $ 38,976 $ 25,471
Carrying (Reported) Amount, Fair Value Disclosure [Member]
   
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Cash and cash equivalents 28,687 17,383
Cash and cash equivalents - funds held for customers 38,976 25,471
Short-term debt 0 7,000
Long term debt, including portion due within one year 741,706 748,122
Estimate of Fair Value, Fair Value Disclosure [Member]
   
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Cash and cash equivalents 28,687 17,383
Cash and cash equivalents - funds held for customers 38,976 25,471
Short-term debt 0 7,000
Long term debt, including portion due within one year $ 738,157 $ 751,978