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Supplemental balance sheet and cash flow information (Details) (USD $)
In Thousands, unless otherwise specified
12 Months Ended
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2009
Trade accounts receivable [Abstract]      
Trade accounts receivable - gross $ 73,030 $ 70,601  
Allowances for uncollectible accounts (4,007) (4,130) (4,991)
Trade accounts receivable - net 69,023 66,471  
Allowances for uncollectible accounts [Abstract]      
Balance, beginning of year 4,130 4,991 5,930
Bad debt expense 4,033 4,686 5,842
Write-offs, net of recoveries (4,156) (5,547) (6,781)
Balance, end of year 4,007 4,130 4,991
Inventories and supplies [Abstract]      
Raw materials 5,566 4,879  
Semi-finished goods 8,273 8,393  
Finished goods 5,301 5,083  
Supplies, primarily production 2,903 3,305  
Inventories and supplies $ 22,043 $ 21,660