Restructuring charges (Tables)

12 Months Ended

Dec. 31, 2011

Net restructuring charges for the years ended December 31 consisted of the following components:

	2011			2010			2009
Severance accruals	$	8,826		$	9,331		$	10,625
Severance reversals		(1,737	)		(2,398	)		(3,523	)
Operating lease obligations		52			933			1,177
Operating lease obligation reversals		(6	)		(380	)		(32	)
Net restructuring accruals		7,135			7,486			8,247
Other costs		6,586			2,841			3,739
Net restructuring charges	$	13,721		$	10,327		$	11,986

The net restructuring charges are reflected in the consolidated statements of income for the years ended December 31 as follows:

	2011		2010		2009
Cost of goods sold	$	1,978	$	2,356	$	4,558
Operating expenses		11,743		7,971		7,428
Net restructuring charges	$	13,721	$	10,327	$	11,986

Restructuring accruals, by company initiative

By company initiative, our restructuring accruals were as follows:

	NEBS acquisition related and 2006 initiatives			2007 initiatives			2008 initiatives			2009 initiatives			2010 initiatives			2011 initiatives			Total
Balance, December 31, 2008	$	214		$	335		$	19,830		$	-		$	-		$	-		$	20,379
Restructuring charges		-			-			886			10,916			-			-			11,802
Restructuring reversals		(19	)		(34	)		(3,354	)		(148	)		-			-			(3,555	)
Payments		(195	)		(237	)		(15,187	)		(1,515	)		-			-			(17,134	)
Balance, December 31, 2009		-			64			2,175			9,253			-			-			11,492
Restructuring charges		-			-			525			99			9,640			-			10,264
Restructuring reversals		-			(64	)		(985	)		(1,465	)		(264	)		-			(2,778	)
Payments		-			-			(1,598	)		(7,235	)		(3,347	)		-			(12,180	)
Balance, December 31, 2010		-			-			117			652			6,029			-			6,798
Restructuring charges		-			-			-			9			75			8,794			8,878
Restructuring reversals		-			-			(17	)		(57	)		(1,058	)		(611	)		(1,743	)
Payments		-			-			(100	)		(420	)		(4,265	)		(3,116	)		(7,901	)
Balance, December 31, 2011	$	-		$	-		$	-		$	184		$	781		$	5,067		$	6,032

Cumulative amounts:
Restructuring charges	$	41,107		$	7,181		$	27,545		$	11,024		$	9,715		$	8,794		$	105,366
Restructuring reversals		(2,530	)		(1,503	)		(5,887	)		(1,670	)		(1,322	)		(611	)		(13,523	)
Payments		(38,577	)		(5,678	)		(21,658	)		(9,170	)		(7,612	)		(3,116	)		(85,811	)
Balance, December 31, 2011	$	-		$	-		$	-		$	184		$	781		$	5,067		$	6,032

Restructuring accruals, by segment

The components of our restructuring accruals, by segment, were as follows:

				Employee severance benefits									Operating lease obligations
	Small Business Services			Financial Services			Direct Checks			Corporate(1)			Small Business Services			Direct Checks			Total
Balance, December 31, 2008	$	3,974		$	3,617		$	151		$	12,409		$	228		$	-		$	20,379
Restructuring charges		5,310			1,063			134			4,118			1,177			-			11,802
Restructuring reversals		(672	)		(674	)		(7	)		(2,170	)		(32	)		-			(3,555	)
Inter-segment transfer		1,174			-			-			(1,174	)		-			-			-
Payments		(5,041	)		(2,953	)		(162	)		(8,402	)		(576	)		-			(17,134	)
Balance, December 31, 2009		4,745			1,053			116			4,781			797			-			11,492
Restructuring charges		1,807			2,134			2,344			3,046			424			509			10,264
Restructuring reversals		(875	)		(206	)		(116	)		(1,201	)		(380	)		-			(2,778	)
Payments		(4,429	)		(1,027	)		(2,092	)		(4,010	)		(605	)		(17	)		(12,180	)
Balance, December 31, 2010		1,248			1,954			252			2,616			236			492			6,798
Restructuring charges		1,897			2,640			823			3,466			52			-			8,878
Restructuring reversals		(767	)		(517	)		(76	)		(377	)		(6	)		-			(1,743	)
Inter-segment transfer		125			234			2			(361	)		-			-			-
Payments		(1,616	)		(2,914	)		(257	)		(2,697	)		(213	)		(204	)		(7,901	)
Balance, December 31, 2011	$	887		$	1,397		$	744		$	2,647		$	69		$	288		$	6,032

Cumulative amounts:
Restructuring charges	$	48,403		$	13,726		$	3,770		$	34,178		$	4,780		$	509		$	105,366
Restructuring reversals		(3,371	)		(2,438	)		(343	)		(6,401	)		(970	)		-			(13,523	)
Inter-segment transfer		2,310			1,351			95			(3,756	)		-			-			-
Payments		(46,455	)		(11,242	)		(2,778	)		(21,374	)		(3,741	)		(221	)		(85,811	)
Balance, December 31, 2011	$	887		$	1,397		$	744		$	2,647		$	69		$	288		$	6,032

(1) As discussed in Note 16: Business segment information, corporate costs are allocated to our business segments. As such, the net corporate restructuring charges are reflected in the business segment operating income presented in Note 16 in accordance with our allocation methodology.

- Definition

Tabular disclosure of restructuring and related costs by type of restructuring including the description of the restructuring costs, such as the expected cost; the costs incurred during the period; the cumulative costs incurred as of the balance sheet date; the income statement caption within which the restructuring charges recognized for the period are included; and changes to an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost.

+ References+ Details

- Definition

Tabular disclosure of an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost. This element may also include a description of any reversal and other adjustment made during the period to the amount of an accrued liability for restructuring activities. This element may be used to encapsulate the roll forward presentations of an entity's restructuring reserve by type of cost and in total, and explanation of changes that occurred in the period.

+ References+ Details