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Supplemental balance sheet information (goodwill) (Details) (USD $)
In Thousands
9 Months Ended
Sep. 30, 2011
Dec. 31, 2010
Goodwill [Line Items]  
Goodwill, gross$ 796,944$ 745,937
Accumulated impairment charges(20,000)(20,000)
Goodwill, net776,944725,937
Acquisition of Banker's Dashboard (see Note 5)26,281 
Acquisition of PsPrint (see Note 5)24,826 
Currency translation adjustment(100) 
Goodwill, gross796,944745,937
Small Business Services [Member]
  
Goodwill [Line Items]  
Goodwill, gross621,260596,534
Accumulated impairment charges(20,000)(20,000)
Goodwill, net601,260576,534
Acquisition of Banker's Dashboard (see Note 5)0 
Acquisition of PsPrint (see Note 5)24,826 
Currency translation adjustment(100) 
Goodwill, gross621,260596,534
Financial Services [Member]
  
Goodwill [Line Items]  
Goodwill, gross27,178897
Accumulated impairment charges00
Goodwill, net27,178897
Acquisition of Banker's Dashboard (see Note 5)26,281 
Acquisition of PsPrint (see Note 5)0 
Currency translation adjustment0 
Goodwill, gross27,178897
Direct Checks [Member]
  
Goodwill [Line Items]  
Goodwill, gross148,506148,506
Accumulated impairment charges00
Goodwill, net148,506148,506
Acquisition of Banker's Dashboard (see Note 5)0 
Acquisition of PsPrint (see Note 5)0 
Currency translation adjustment0 
Goodwill, gross$ 148,506$ 148,506