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Business segment information
9 Months Ended
Sep. 30, 2022
Segment Reporting [Abstract]  
Business segment information
We operate 4 reportable segments, generally organized by product type, as follows:

Payments – This segment includes our merchant in-store, online and mobile payment solutions; treasury management solutions, including remittance and lockbox processing, remote deposit capture, receivables management, payment processing and paperless treasury management; payroll and disbursement services, including Deluxe Payment Exchange; and fraud and security services.

Cloud Solutions – This segment includes data-driven marketing solutions; hosted solutions, including digital engagement, logo design, financial institution profitability reporting and business incorporation services; and web hosting and design services.

Promotional Solutions – This segment includes business forms, accessories, advertising specialties and promotional apparel.

Checks – This segment includes printed business and personal checks.

The accounting policies of the segments are the same as those described in the Notes to Consolidated Financial Statements included in the 2021 Form 10-K. We allocate corporate costs for our shared services functions to our business segments when the costs are directly attributable to a segment. This includes certain sales and marketing, human resources, supply chain, real estate, finance, information technology and legal costs. Costs that are not directly attributable to a business segment are reported as Corporate operations and consist primarily of marketing, accounting, information technology, facilities, executive management and legal, tax and treasury costs that support the corporate function. Corporate operations also includes other income. All of our segments operate primarily in the U.S., with some operations in Canada. In addition, Cloud Solutions has
operations in portions of Europe, as well as partners in Central and South America, and had operations in Australia until May 2022 when this business was sold (Note 6).

Our chief operating decision maker (i.e., our Chief Executive Officer) reviews earnings before interest, taxes, depreciation and amortization (EBITDA) on an adjusted basis for each segment when deciding how to allocate resources and to assess segment operating performance. Adjusted EBITDA for each segment excludes depreciation and amortization expense, interest expense, income tax expense and certain other amounts, which may include, from time to time: asset impairment charges; restructuring, integration and other costs; share-based compensation expense; acquisition transaction costs; certain legal-related expense; and gains or losses on sales of businesses and long-lived assets. Our Chief Executive Officer does not review segment asset information when making investment or operating decisions regarding our reportable business segments.

Segment information for the quarters and nine months ended September 30, 2022 and 2021 was as follows:

Quarter Ended September 30,Nine Months Ended September 30,
(in thousands)2022202120222021
Payments:
Revenue$169,787 $160,268 $507,149 $343,045 
Adjusted EBITDA36,184 31,598 107,605 71,125 
Cloud Solutions:
Revenue66,739 69,497 204,824 199,784 
Adjusted EBITDA16,034 19,036 50,869 55,047 
Promotional Solutions:
Revenue136,081 130,330 408,600 389,825 
Adjusted EBITDA18,255 17,673 49,795 56,804 
Checks:
Revenue182,431 172,046 553,433 518,968 
Adjusted EBITDA80,478 77,254 245,838 240,979 
Total segment:
Revenue$555,038 $532,141 $1,674,006 $1,451,622 
Adjusted EBITDA150,951 145,561 454,107 423,955 

The following table presents a reconciliation of total segment adjusted EBITDA to consolidated income before income taxes:
Quarter Ended September 30,Nine Months Ended September 30,
(in thousands)2022202120222021
Total segment adjusted EBITDA$150,951 $145,561 $454,107 $423,955 
Corporate operations(46,359)(42,832)(148,159)(133,259)
Depreciation and amortization expense(42,304)(41,906)(128,948)(102,929)
Interest expense(23,799)(21,494)(65,471)(35,548)
Net income attributable to non-controlling interest35 37 106 99 
Restructuring, integration and other costs
(15,319)(13,894)(46,830)(41,085)
Share-based compensation expense(5,728)(7,434)(18,766)(21,801)
Acquisition transaction costs(51)(208)(112)(18,816)
Certain legal-related benefit (expense)1,659 (638)814 (941)
Gain on sale of businesses and facility1,804 — 19,331 — 
Income before income taxes$20,889 $17,192 $66,072 $69,675 
The following tables present revenue disaggregated by our product and service offerings:

Quarter Ended September 30, 2022
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $182,431 $182,431 
Merchant services and other payment solutions108,255 — — — 108,255 
Forms and other products
— — 71,797 — 71,797 
Marketing and promotional solutions
— — 64,284 — 64,284 
Treasury management solutions
61,532 — — — 61,532 
Data-driven marketing solutions
— 46,993 — — 46,993 
Web and hosted solutions
— 19,746 — — 19,746 
Total revenue$169,787 $66,739 $136,081 $182,431 $555,038 

Quarter Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $172,046 $172,046 
Merchant services and other payment solutions103,014 — — — 103,014 
Forms and other products
— — 68,646 — 68,646 
Marketing and promotional solutions
— — 61,684 — 61,684 
Treasury management solutions
57,254 — — — 57,254 
Data-driven marketing solutions
— 41,956 — — 41,956 
Web and hosted solutions
— 27,541 — — 27,541 
Total revenue$160,268 $69,497 $130,330 $172,046 $532,141 

Nine Months Ended September 30, 2022
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $553,433 $553,433 
Merchant services and other payment solutions328,144 — — — 328,144 
Forms and other products
— — 211,517 — 211,517 
Marketing and promotional solutions
— — 197,083 — 197,083 
Treasury management solutions
179,005 — — — 179,005 
Data-driven marketing solutions
— 134,307 — — 134,307 
Web and hosted solutions
— 70,517 — — 70,517 
Total revenue$507,149 $204,824 $408,600 $553,433 $1,674,006 
Nine Months Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $518,968 $518,968 
Merchant services and other payment solutions170,431 — — — 170,431 
Forms and other products
— — 218,622 — 218,622 
Marketing and promotional solutions
— — 171,203 — 171,203 
Treasury management solutions
172,614 — — — 172,614 
Data-driven marketing solutions
— 115,120 — — 115,120 
Web and hosted solutions
— 84,664 — — 84,664 
Total revenue$343,045 $199,784 $389,825 $518,968 $1,451,622 

The following tables present revenue disaggregated by geography, based on where items are shipped from or where services are performed:

Quarter Ended September 30, 2022
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$159,160 $64,111 $129,697 $175,481 $528,449 
Foreign, primarily Canada10,627 2,628 6,384 6,950 26,589 
Total revenue$169,787 $66,739 $136,081 $182,431 $555,038 
Quarter Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$150,594 $60,778 $124,571 $166,339 $502,282 
Foreign, primarily Canada and Australia
9,674 8,719 5,759 5,707 29,859 
Total revenue$160,268 $69,497 $130,330 $172,046 $532,141 
Nine Months Ended September 30, 2022
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$475,368 $188,494 $389,824 $531,260 $1,584,946 
Foreign, primarily Canada and Australia
31,781 16,330 18,776 22,173 89,060 
Total revenue$507,149 $204,824 $408,600 $553,433 $1,674,006 
Nine Months Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$312,874 $173,555 $373,042 $501,152 $1,360,623 
Foreign, primarily Canada and Australia30,171 26,229 16,783 17,816 90,999 
Total revenue$343,045 $199,784 $389,825 $518,968 $1,451,622