BUSINESS SEGMENT INFORMATION (Tables)

12 Months Ended

Dec. 31, 2019

Segment Reporting [Abstract]

Revenue disaggregated by product and service offerings

The following tables present revenue disaggregated by our product and service offerings:

	Year Ended December 31, 2019
(in thousands)	Small Business Services		Financial Services		Direct Checks		Consolidated
Marketing solutions and other services:
Small business marketing solutions	$	281,552	$	—	$	—	$	281,552
Treasury management solutions	—		193,527		—		193,527
Web services	166,025		—		—		166,025
Data-driven marketing solutions	—		157,706		—		157,706
Fraud, security, risk management and operational services	24,572		49,562		13,209		87,343
Total MOS	472,149		400,795		13,209		886,153
Checks	462,950		219,695		100,550		783,195
Forms, accessories and other products	320,680		13,008		5,679		339,367
Total revenue	$	1,255,779	$	633,498	$	119,438	$	2,008,715
	Year Ended December 31, 2018
(in thousands)	Small Business Services		Financial Services		Direct Checks		Consolidated
Marketing solutions and other services:
Small business marketing solutions	$	292,245	$	—	$	—	$	292,245
Treasury management solutions	—		148,011		—		148,011
Web services	161,646		—		—		161,646
Data-driven marketing solutions	—		147,893		—		147,893
Fraud, security, risk management and operational services	25,460		50,499		14,146		90,105
Total MOS	479,351		346,403		14,146		839,900
Checks	476,751		226,554		107,084		810,389
Forms, accessories and other products	327,518		14,010		6,208		347,736
Total revenue	$	1,283,620	$	586,967	$	127,438	$	1,998,025
	Year Ended December 31, 2017
(in thousands)	Small Business Services		Financial Services		Direct Checks		Consolidated
Marketing solutions and other services:
Small business marketing solutions	$	262,192	$	—	$	—	$	262,192
Treasury management solutions	—		109,240		—		109,240
Web services	131,644		—		—		131,644
Data-driven marketing solutions	—		150,572		—		150,572
Fraud, security, risk management and operational services	25,491		61,185		15,354		102,030
Total MOS	419,327		320,997		15,354		755,678
Checks	482,928		249,716		118,392		851,036
Forms, accessories and other products	337,484		14,562		6,796		358,842
Total revenue	$	1,239,739	$	585,275	$	140,542	$	1,965,556

Revenue disaggregated by geographic area

The following table presents revenue disaggregated by geography, based on where items are shipped or services are performed:

(in thousands)	Small Business Services		Financial Services		Direct Checks		Total
Year Ended December 31, 2019
U.S.	$	1,157,195	$	611,403	$	119,438	$	1,888,036
Foreign, primarily Canada and Australia	98,584		22,095		—		120,679
Total revenue	$	1,255,779	$	633,498	$	119,438	$	2,008,715
Year Ended December 31, 2018
U.S.	$	1,180,019	$	563,918	$	127,438	$	1,871,375
Foreign, primarily Canada and Australia	103,601		23,049		—		126,650
Total revenue	$	1,283,620	$	586,967	$	127,438	$	1,998,025
Year Ended December 31, 2017
U.S.	$	1,150,055	$	568,801	$	140,542	$	1,859,398
Foreign, primarily Canada and Australia	89,684		16,474		—		106,158
Total revenue	$	1,239,739	$	585,275	$	140,542	$	1,965,556

Business segment information

The following is our segment information as of and for the years ended December 31:

		Reportable Business Segments
(in thousands)		Small Business Services			Financial Services			Direct Checks		Corporate		Consolidated
Total revenue from external	2019	$	1,255,779		$	633,498		$	119,438	$	—	$	2,008,715
customers:	2018	1,283,620			586,967			127,438		—		1,998,025
	2017	1,239,739			585,275			140,542		—		1,965,556
Operating (loss) income:	2019	(124,235		)	(67,524		)	33,618		—		(158,141		)
	2018	119,808			69,939			41,474		—		231,221
	2017	181,528			101,047			46,601		—		329,176
Depreciation and amortization	2019	62,138			60,622			3,276		—		126,036
expense:	2018	66,031			61,843			3,226		—		131,100
	2017	56,834			62,592			3,226		—		122,652
Asset impairment charges:	2019	273,583			117,397			—		—		390,980
	2018	99,437			1,882			—		—		101,319
	2017	54,880			—			—		—		54,880
Total assets:	2019	841,858			583,555			154,687		363,211		1,943,311
	2018	1,094,262			751,242			157,802		301,790		2,305,096
	2017	1,081,098			679,547			158,827		289,355		2,208,827
Capital asset purchases:	2019	—			—			—		66,595		66,595
	2018	—			—			—		62,238		62,238
	2017	—			—			—		47,450		47,450