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Segment Information - Schedule of Revenues By Major Service Line (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenue from External Customer        
Revenues $ 342,726 $ 342,187 $ 982,652 $ 1,007,754
International Operations        
Revenue from External Customer        
Revenues 105,741 98,066 306,116 285,241
Broadspire        
Revenue from External Customer        
Revenues 99,009 92,229 290,394 263,527
Platform Solutions        
Revenue from External Customer        
Revenues 45,296 59,839 116,022 188,297
International Loss Adjusting | International Operations        
Revenue from External Customer        
Revenues 98,986 91,414 286,792 266,708
Crawford Legal Services | International Operations        
Revenue from External Customer        
Revenues 6,755 6,652 19,324 18,533
Claims Management | Broadspire        
Revenue from External Customer        
Revenues 50,293 47,919 148,549 135,778
Medical Management | Broadspire        
Revenue from External Customer        
Revenues 48,716 44,310 141,845 127,749
Service        
Revenue from External Customer        
Revenues 329,375 330,121 945,256 971,011
Service | International Operations        
Revenue from External Customer        
Revenues 105,741 98,066 306,116 285,241
Service | Broadspire        
Revenue from External Customer        
Revenues 99,009 92,229 290,394 263,527
Service | Platform Solutions        
Revenue from External Customer        
Revenues 45,296 59,839 116,022 188,297
Contractor Connection | Platform Solutions        
Revenue from External Customer        
Revenues 17,051 19,013 52,114 58,110
Networks | Platform Solutions        
Revenue from External Customer        
Revenues 20,787 34,160 41,903 110,027
Subrogation | Platform Solutions        
Revenue from External Customer        
Revenues $ 7,458 $ 6,666 $ 22,005 $ 20,160