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Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share - Additional Information (Details) - $ / shares
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
May 09, 2019
Class A Non-Voting          
Equity, Class of Treasury Stock          
Shares repurchased (shares) 166,151 0 256,213 155,351  
Average cost (USD per share) $ 9.65   $ 9.09 $ 8.42  
Class B Voting          
Equity, Class of Treasury Stock          
Shares repurchased (shares) 22,115 0 80,952 161,459  
Average cost (USD per share) $ 9.32   $ 8.28 $ 8.42  
Repurchase Authorization 2019 | Common Stock          
Equity, Class of Treasury Stock          
Number of shares authorized to be repurchased (shares)         2,000,000
Number of shares remaining to be repurchased (shares) 304,932   304,932