Condensed Consolidated Statements of Operations Unaudited - USD ($) shares in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Revenues:
Revenues	$ 276,545,000	$ 242,875,000	$ 538,700,000	$ 488,921,000
Costs and Expenses:
Cost of services	202,245,000	172,057,000	396,421,000	358,176,000
Selling, general, and administrative expenses	58,658,000	55,508,000	117,360,000	111,262,000
Corporate interest expense, net of interest income	1,213,000	2,452,000	2,795,000	4,676,000
Loss on disposition of business	0	341,000	0	341,000
Goodwill impairment			0	17,674,000
Restructuring costs			0	5,714,000
Total Costs and Expenses	262,116,000	230,358,000	516,576,000	497,843,000
Other Income (Expense), net	964,000	(84,000)	1,774,000	(290,000)
Income (Loss) Before Income Taxes	15,393,000	12,433,000	23,898,000	(9,212,000)
Provision (Benefit) for Income Taxes	3,590,000	6,311,000	6,061,000	(2,175,000)
Net Income (Loss)	11,803,000	6,122,000	17,837,000	(7,037,000)
Net Loss Attributable to Noncontrolling Interests and Redeemable Noncontrolling Interests	(23,000)	(224,000)	7,000	1,536,000
Net Income (Loss) Attributable to Shareholders of Crawford & Company	$ 11,780,000	$ 5,898,000	$ 17,844,000	$ (5,501,000)
Class A Non-Voting
Earnings (Loss) Per Share - Basic:
Earnings per share - basic	$ 0.22	$ 0.11	$ 0.33	$ (0.10)
Earnings (Loss) Per Share - Diluted:
Earnings per share - diluted	$ 0.22	$ 0.11	$ 0.33	$ (0.10)
Weighted-Average Shares Used to Compute Basic Earnings Per Share:
Weighted-average common shares outstanding, basic	30,826	30,521	30,825	30,541
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, diluted	31,997	30,690	31,897	30,541
Class B Voting
Earnings (Loss) Per Share - Basic:
Earnings per share - basic	$ 0.22	$ 0.11	$ 0.33	$ (0.12)
Earnings (Loss) Per Share - Diluted:
Earnings per share - diluted	$ 0.22	$ 0.11	$ 0.33	$ (0.12)
Weighted-Average Shares Used to Compute Basic Earnings Per Share:
Weighted-average common shares outstanding, basic	22,445	22,510	22,454	22,544
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, diluted	22,445	22,510	22,454	22,544
Service
Revenues:
Revenues	$ 267,457,000	$ 234,416,000	$ 520,638,000	$ 471,947,000
Costs and Expenses:
Cost of services	193,157,000	163,598,000	378,359,000	341,202,000
Reimbursements
Revenues:
Revenues	9,088,000	8,459,000	18,062,000	16,974,000
Costs and Expenses:
Cost of services	$ 9,088,000	$ 8,459,000	$ 18,062,000	$ 16,974,000