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       &lt;b&gt;&lt;font style="font-family: 'Times New Roman', Times; font-variant: small-caps"&gt;14.
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       As part of the Company&amp;#8217;s Credit Agreement, the Company
       maintains a letter of credit facility to satisfy certain of its
       own contractual requirements. At December&amp;#160;31, 2009, the
       aggregate amount committed under the facility was $19,569,000.
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       In the normal course of the claims administration services
       business, the Company is sometimes named as a defendant in suits
       by insureds or claimants contesting decisions made by the
       Company or its clients with respect to the settlement of claims.
       Additionally, certain clients of the Company have brought
       actions for indemnification on the basis of alleged negligence
       by the Company, its agents, or its employees in rendering
       service to clients. The majority of these claims are of the type
       covered by insurance maintained by the Company. However, the
       Company is responsible for the deductibles and self-insured
       retentions under various insurance coverages. In the opinion of
       Company management, adequate provisions have been made for such
       risks.
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       The Company is subject to numerous federal, state, and foreign
       employment laws, and from time to time the Company faces claims
       by its employees and former employees under such laws. In
       addition, the Company has become aware that certain employers
       are becoming subject to an increasing number of claims involving
       alleged violations of wage and hour laws. The outcome of any of
       these allegations is expected to be highly fact specific, and
       there has been a substantial amount of recent legislative and
       judicial activity pertaining to employment-related issues. Such
       claims or litigation involving the Company or any of the
       Company&amp;#8217;s current or former employees could divert
       management&amp;#8217;s time and attention from the Company&amp;#8217;s
       business operations and could potentially result in substantial
       costs of defense, settlement or other disposition, which could
       have a material adverse effect on the Company&amp;#8217;s results of
       operations, financial position, and cash flows.
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       As previously disclosed, on October&amp;#160;31, 2006, the Company
       completed its acquisition of BMSI from Platinum Equity, LLC
       (&amp;#8220;Platinum&amp;#8221;). BMSI and Platinum are together engaged
       in certain legal proceedings against the former owners of
       certain entities acquired by BMSI prior to the Company&amp;#8217;s
       acquisition of BMSI. Pursuant to the agreement under which the
       Company acquired BMSI (the &amp;#8220;Stock Purchase
       Agreement&amp;#8221;), Platinum has full responsibility to resolve
       all of these matters and is obligated to fully indemnify BMSI
       and the Company for all monetary payments that BMSI may be
       required to make as a result of any unfavorable outcomes related
       to these pre-existing legal proceedings. Pursuant thereto,
       Platinum has also agreed to indemnify the Company for any
       additional payments required under any purchase price adjustment
       mechanism, earnout, or similar provision in any of BMSI&amp;#8217;s
       purchase and sale agreements entered into prior to the
       Company&amp;#8217;s acquisition of BMSI. In the event of an
       unfavorable outcome in which Platinum does not indemnify the
       Company under the terms of the Stock Purchase Agreement, the
       Company may be responsible for funding any such unfavorable
       outcomes. At this time, the Company&amp;#8217;s management does not
       believe the Company will be responsible for the funding of any
       of these matters. The Company has not recognized any loss
       contingencies for these matters in its consolidated financial
       statements.
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       Separately, the Company and Platinum have agreed to arbitration
       regarding the application of the purchase price adjustment
       mechanism contained in the Stock Purchase Agreement. The Company
       has received a notice from Platinum which disputes the
       Purchaser&amp;#8217;s Statement (as defined in the Stock Purchase
       Agreement) delivered by the Company to Platinum and also asserts
       that Platinum is owed a certain amount thereunder. The Company
       is contesting this notice and has asserted its belief that it is
       owed a certain amount thereunder. At the present time, the
       Company is unable to determine any possible outcome of this
       dispute. Because all of the goodwill in the Broadspire segment
       is impaired, as disclosed in Note&amp;#160;2, &amp;#8220;Goodwill and
       Intangible Assets,&amp;#8221; any required payment or recovery will
       result in a nontaxable charge or credit to the Company&amp;#8217;s
       results of operations.
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       In 2003, BMSI acquired NATLSCO, Inc. from a wholly-owned
       subsidiary of Lumberman Mutual Casualty Company
       (&amp;#8220;LMC&amp;#8221;). BMSI assumed certain obligations to service
       and administer a population of claims outstanding at the 2003
       acquisition date. Liquidity to support these casualty claims
       operations for the foreseeable future was provided by cash
       infused by LMC at the 2003 acquisition date, and a receivable
       held in trust, which has and will continue to be distributed to
       BMSI in accordance with a trust agreement through August 2012.
       Broadspire received total distributions from this trust of
       $2,272,000 during 2009, $4,693,000 during 2008, and $7,569,000
       during 2007. The Company believes that the funds that have been
       and will be received from LMC and the trust are sufficient to at
       least cover the actual costs that Broadspire will incur over the
       next several years to service and administer this population of
       claims through closure. Broadspire&amp;#8217;s revenues from LMC
       totaled $9,071,000 for 2009, $10,710,000 for 2008, and
       $13,474,000 for 2007. Accounts
   receivable from LMC included in accounts receivable in the
       Company&amp;#8217;s Consolidated Balance Sheet were approximately
       $955,000 and $2,129,000 at December&amp;#160;31, 2009 and 2008,
       respectively.
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