Condensed Consolidated Balance Sheets Unaudited - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Current Assets:
Cash and cash equivalents	$ 83,110	$ 51,802	[1]
Accounts receivable, less allowance for doubtful accounts of $9,374 and $9,348, respectively	121,230	128,217	[1]
Unbilled revenues, at estimated billable amounts	108,898	103,894	[1]
Income taxes receivable	13,289	7,820	[1]
Prepaid expenses and other current assets	23,470	23,476	[1]
Total Current Assets	349,997	315,209	[1]
Net Property and Equipment	30,680	31,425	[1]
Other Assets:
Operating lease right-of-use assets, net	108,974	102,354	[1]
Goodwill	62,883	80,642	[1]
Intangible assets arising from business acquisitions, net	72,625	75,083	[1]
Capitalized software costs, net	65,850	66,445	[1]
Deferred income tax assets	19,221	17,971	[1]
Other noncurrent assets	71,442	70,884	[1]
Total Other Assets	400,995	413,379	[1]
TOTAL ASSETS	781,672	760,013	[1]
Current Liabilities:
Short-term borrowings	39,784	28,531	[1]
Accounts payable	33,335	34,377	[1]
Accrued compensation and related costs	58,140	68,499	[1]
Self-insured risks	10,594	11,311	[1]
Income taxes payable	0	3,030	[1]
Operating lease liabilities	29,277	30,765	[1]
Other accrued liabilities	35,948	31,449	[1]
Deferred revenues	31,265	28,288	[1]
Current installments of finance leases	38	15	[1]
Total Current Liabilities	238,381	236,265	[1]
Noncurrent Liabilities:
Long-term debt and finance leases, less current installments	187,271	148,408	[1]
Operating lease liabilities	95,522	87,064
Deferred revenues	24,042	24,080	[1]
Accrued pension liabilities	60,548	65,909	[1]
Other noncurrent liabilities	31,677	33,410	[1]
Total Noncurrent Liabilities	399,060	358,871	[1]
Redeemable Noncontrolling Interests	430	2,310	[1]
Shareholders' Investment:
Additional paid-in capital	63,949	63,392	[1]
Retained earnings	231,927	249,551	[1]
Accumulated other comprehensive loss	(207,876)	(206,907)	[1]
Shareholders' Investment Attributable to Shareholders of Crawford & Company	141,029	159,317	[1]
Noncontrolling interests	2,772	3,250	[1]
Total Shareholders' Investment	143,801	162,567	[1]
TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT	781,672	760,013	[1]
Class A Non-Voting
Shareholders' Investment:
Common stock outstanding, value	30,519	30,610	[1]
Class B Voting
Shareholders' Investment:
Common stock outstanding, value	$ 22,510	$ 22,671	[1]

[1] Derived from the audited Consolidated Balance Sheet