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Amount of loss from the write-down of an asset representing the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.

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Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

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Amount of the cost of borrowed funds accounted for as interest expense.

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Number of operating segments. An operating segment is a component of an enterprise: (a) that engages in business activities from which it may earn revenues and incur expenses (including revenues and expenses relating to transactions with other components of the same enterprise), (b) whose operating results are regularly reviewed by the enterprise's chief operating decision maker to make decisions about resources to be allocated to the segment and assess its performance, and (c) for which discrete financial information is available. An operating segment may engage in business activities for which it has yet to earn revenues, for example, start-up operations may be operating segments before earning revenues.

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The net result for the period of deducting operating expenses from operating revenues.

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Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.

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Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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Segment Information (Reportable Segments) (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020 USD ($) segment	Dec. 31, 2019 USD ($)	Mar. 31, 2019 USD ($)
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	$ 246,046		$ 256,377
Net corporate interest expense	(2,224)		(2,716)
Goodwill impairment	(17,674)		0
Restructuring costs	(5,076)
(Loss) Income Before Income Taxes	$ (21,645)		8,702
Number of operating segments (segments) \| segment	3
Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	$ 9,563		18,615
Segment Reconciling Items
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Unallocated corporate and shared costs, net	(2,550)		(3,914)
Net corporate interest expense	(2,224)		(2,716)
Stock option expense	(290)		(485)
Amortization of customer-relationship intangible assets	(2,756)		(2,798)
Goodwill impairment	(17,674)		0
Restructuring costs	(5,714)		0
Crawford Claims Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Goodwill impairment	(17,674)	$ (17,484)
Crawford Claims Solutions \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	(3,679)		(313)
Crawford TPA Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	96,935		97,794
Crawford TPA Solutions \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	6,285		6,733
Crawford Specialty Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	63,009		65,945
Crawford Specialty Solutions \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	6,957		12,195
Service
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	237,531		247,058
Service \| Crawford Claims Solutions \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	77,587		83,319
Service \| Crawford TPA Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	96,935		97,794
Service \| Crawford TPA Solutions \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	96,935		97,794
Service \| Crawford Specialty Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	63,009		65,945
Service \| Crawford Specialty Solutions \| Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	63,009		65,945
Reimbursements
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	$ 8,515		$ 9,319