Fair Value Measurements (Details)	3 Months Ended
	Mar. 31, 2020 USD ($) reporting_unit	Dec. 31, 2019 USD ($)		Mar. 31, 2019 USD ($)
Liabilities:
Debt instrument, variable interest rate duration between resets	90 days
Number of reporting units | reporting_unit	4
Goodwill impairment	$ 17,674,000			$ 0
Goodwill	62,883,000	$ 80,642,000	[1]
Cash and cash equivalents
Assets:
Money market funds	10,021,000
Cash and cash equivalents | Quoted Prices in Active Markets (Level 1)
Assets:
Money market funds	10,021,000
Cash and cash equivalents | Significant Other Observable Inputs (Level 2)
Assets:
Money market funds	0
Cash and cash equivalents | Significant Unobservable Inputs (Level 3)
Assets:
Money market funds	0
Other noncurrent liabilities
Liabilities:
Contingent earnout liability	440,000
Other noncurrent liabilities | Quoted Prices in Active Markets (Level 1)
Liabilities:
Contingent earnout liability	0
Other noncurrent liabilities | Significant Other Observable Inputs (Level 2)
Liabilities:
Contingent earnout liability	0
Other noncurrent liabilities | Significant Unobservable Inputs (Level 3)
Liabilities:
Contingent earnout liability	440,000
Crawford Specialty Solutions
Liabilities:
Maximum possible earnout liability	813,000
Crawford Claims Solutions
Liabilities:
Goodwill impairment	17,674,000	$ 17,484,000
Cumulative goodwill impairment	55,565,000
Goodwill	$ 0
Discount rate
Liabilities:
Measurement input	0.175
Terminal growth rate
Liabilities:
Measurement input	0.020

[1] Derived from the audited Consolidated Balance Sheet