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Net Income Attributable to Shareholders of Crawford & Company per Common Share (Narrative) (Details) - $ / shares
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
May 09, 2019
Jul. 29, 2017
Class A Non-Voting        
Equity, Class of Treasury Stock        
Shares repurchased (shares) 155,351 421,427    
Average cost (usd per share) $ 8.42 $ 9.13    
Class B Voting        
Equity, Class of Treasury Stock        
Shares repurchased (shares) 161,459 1,376,889    
Average cost (usd per share) $ 8.42 $ 9.13    
Repurchase Authorization 2017 | Common Stock        
Equity, Class of Treasury Stock        
Number of shares authorized to be repurchased (shares)     2,000,000 2,000,000
Number of shares remaining to be repurchased (shares) 642,097