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Net Income Attributable to Shareholders of Crawford & Company per Common Share (Schedule of Earnings Per Share, Diluted) (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Class A Non-Voting    
Numerator:    
Allocation of undistributed (loss) earnings $ (8,436) $ 1,614
Dividends paid 2,140 2,131
Net (loss) income attributable to common shareholders, diluted $ (6,296) $ 3,745
Denominator:    
Weighted-average common shares outstanding, basic (shares) 30,562 30,658
Weighted-average number of dilutive securities (shares) 0 448
Weighted-average common shares outstanding, diluted (shares) 30,562 31,106
Earnings per share - diluted (usd per share) $ (0.21) $ 0.12
Class B Voting    
Numerator:    
Allocation of undistributed (loss) earnings $ (6,232) $ 1,213
Dividends paid 1,129 1,151
Net (loss) income attributable to common shareholders, diluted $ (5,103) $ 2,364
Denominator:    
Weighted-average common shares outstanding, basic (shares) 22,578 23,367
Weighted-average number of dilutive securities (shares) 0 0
Weighted-average common shares outstanding, diluted (shares) 22,578 23,367
Earnings per share - diluted (usd per share) $ (0.23) $ 0.10