Condensed Consolidated Statements of Operations Unaudited - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Revenues:
Revenues	$ 246,046	$ 256,377
Costs and Expenses:
Cost of services	186,119	187,207
Selling, general, and administrative expenses	55,754	58,659
Corporate interest expense, net of interest income of $111 and $350, respectively	2,224	2,716
Goodwill impairment	17,674	0
Restructuring costs	5,714	0
Total Costs and Expenses	267,485	248,582
Other (Expense) Income, net	(206)	907
(Loss) Income Before Income Taxes	(21,645)	8,702
(Benefit) Provision for Income Taxes	(8,486)	2,933
Net (Loss) Income	(13,159)	5,769
Net Loss Attributable to Noncontrolling Interests and Redeemable Noncontrolling Interests	1,760	340
Net (Loss) Income Attributable to Shareholders of Crawford & Company	$ (11,399)	$ 6,109
Class A Non-Voting
(Loss) Earnings Per Share - Basic:
Earnings per share - basic (usd per share)	$ (0.21)	$ 0.12
(Loss) Earnings Per Share - Diluted:
Earnings per share - diluted (usd per share)	$ (0.21)	$ 0.12
Weighted-Average Shares Used to Compute Basic Earnings Per Share:
Weighted-average common shares outstanding, basic (shares)	30,562	30,658
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, diluted (shares)	30,562	31,106
Class B Voting
(Loss) Earnings Per Share - Basic:
Earnings per share - basic (usd per share)	$ (0.23)	$ 0.10
(Loss) Earnings Per Share - Diluted:
Earnings per share - diluted (usd per share)	$ (0.23)	$ 0.10
Weighted-Average Shares Used to Compute Basic Earnings Per Share:
Weighted-average common shares outstanding, basic (shares)	22,578	23,367
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, diluted (shares)	22,578	23,367
Service
Revenues:
Revenues	$ 237,531	$ 247,058
Costs and Expenses:
Cost of services	177,604	177,888
Reimbursements
Revenues:
Revenues	8,515	9,319
Costs and Expenses:
Cost of services	$ 8,515	$ 9,319