Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Current Assets:
Cash and cash equivalents	$ 51,802	$ 53,119
Accounts receivable, less allowance for doubtful accounts of $9,348 and $9,625, respectively	128,217	131,117
Unbilled revenues, at estimated billable amounts	103,894	108,291
Income taxes receivable	7,820	4,084
Prepaid expenses and other current assets	23,476	24,237
Total Current Assets	315,209	320,848
Net Property and Equipment	31,425
Net Property and Equipment		34,303
Other Assets:
Operating lease right-of-use asset, net	102,354
Goodwill	80,642	96,890
Intangible assets arising from business acquisitions, net	75,083	85,023
Capitalized software costs, net	66,445	72,210
Deferred income tax assets	17,971	22,146
Other noncurrent assets	70,884	70,022
Total Other Assets	413,379	346,291
TOTAL ASSETS	760,013	701,442
Current Liabilities:
Short-term borrowings	28,531	23,195
Accounts payable	34,377	37,834
Accrued compensation and related costs	68,499	66,530
Self-insured risks	11,311	15,246
Income taxes payable	3,030	3,145
Deferred rent	0	15,919
Operating lease liability	30,765
Other accrued liabilities	31,449	32,391
Deferred revenues	28,288	30,961
Current installments of finance leases	15	89
Total Current Liabilities	236,265	225,310
Noncurrent Liabilities:
Long-term debt and finance leases, less current installments	148,408	167,126
Deferred revenues	24,080	21,713
Accrued pension liabilities	65,909	74,323
Operating lease liability	87,064
Other noncurrent liabilities	33,410	32,024
Total Noncurrent Liabilities	358,871	295,186
Redeemable Noncontrolling Interests	2,310	5,500
Shareholders' Investment:
Additional paid-in capital	63,392	58,793
Retained earnings	249,551	273,607
Accumulated other comprehensive loss	(206,907)	(216,447)
Shareholders' Investment Attributable to Shareholders of Crawford & Company	159,317	171,288
Noncontrolling interests	3,250	4,158
Total Shareholders' Investment	162,567	175,446
TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT	760,013	701,442
Class A Non-Voting
Shareholders' Investment:
Common stock, $1.00 par value; 50,000 shares authorized	30,610	30,927
Class B Voting
Shareholders' Investment:
Common stock, $1.00 par value; 50,000 shares authorized	$ 22,671	$ 24,408