Goodwill and Intangible Assets (Tables)

12 Months Ended

Dec. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2019 and 2018:



	Crawford Claims Solutions			Crawford TPA Solutions			Crawford Specialty Solutions			Total
	(In thousands)
Balance at December 31, 2017:
Goodwill	$	55,994		$	168,968		$	92,566		$	317,528
Accumulated impairment losses	(20,407		)	(159,424		)	(40,781		)	(220,612		)
Net goodwill	35,587			9,544			51,785			96,916
2018 Activity:
Goodwill of acquired business	—			—			1,296			1,296
Goodwill of disposed business	—			—			(19,598		)	(19,598		)
Accumulated impairment losses of disposed business	—			—			19,598			19,598
Foreign currency effects	(441		)	(238		)	(643		)	(1,322		)
Balance at December 31, 2018:
Goodwill	55,553			168,730			73,621			297,904
Accumulated impairment losses	(20,407		)	(159,424		)	(21,183		)	(201,014		)
Net goodwill	35,146			9,306			52,438			96,890
2019 Activity:
Goodwill of acquired businesses	—			—			1,164			1,164
Impairment of goodwill	(17,484		)	—			—			(17,484		)
Foreign currency effects	6			4			62			72
Balance at December 31, 2019:
Goodwill	55,559			168,734			74,847			299,140
Accumulated impairment losses	(37,891		)	(159,424		)	(21,183		)	(218,498		)
Net goodwill	$	17,668		$	9,310		$	53,664		$	80,642

Schedule of Finite-Lived Intangible Assets

The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2019 and 2018:



	Gross Carrying Amount		Accumulated Amortization			Net Carrying Value		Weighted-Average Amortization Period
	(In thousands, except years)
December 31, 2019:
Customer relationships	$	127,362	$	(92,354	)	$	35,008	4.0 years
Technology-based	16,562		(9,108		)	7,454		7.0 years
Trade name	1,795		(1,636		)	159		1.7 years
Other	5,485		(3,869		)	1,616		1.8 years
Total	$	151,204	$	(106,967	)	$	44,237	3.8 years
December 31, 2018:
Customer relationships	$	126,061	$	(83,275	)	$	42,786	4.8 years
Technology-based	16,562		(8,104		)	8,458		7.9 years
Trade name	1,580		(1,580		)	—		0.0 years
Other	5,475		(2,517		)	2,958		2.2 years
Total	$	149,678	$	(95,476	)	$	54,202	4.7 years

Schedule of Finite-lived Intangible Assets, Future Amortization Expense

At December 31, 2019, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:



	Annual Amortization Expense
Year Ending December 31,	(In thousands)
2020	$	10,866
2021	9,758
2022	4,022
2023	3,936
2024	3,488

Schedule of Indefinite-Lived Intangible Assets

The following is a summary of indefinite-lived intangible assets at December 31, 2019 and 2018:



	Gross Carrying Amount		Accumulated Impairments			Net Carrying Value
	(In thousands)
December 31, 2019:
Trade names	$	32,502	$	(1,656	)	$	30,846
December 31, 2018:
Trade names	$	32,477	$	(1,656	)	$	30,821