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Segment Information (Details)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2016
USD ($)
Sep. 30, 2015
USD ($)
Sep. 30, 2016
USD ($)
segment
Sep. 30, 2015
USD ($)
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues $ 277,286 $ 293,335 $ 836,863 $ 885,510
Reimbursements 18,101 16,649 47,101 55,506
Total revenues 295,387 309,984 883,964 941,016
Net corporate interest expense (2,262) (2,332) (7,553) (6,238)
Restructuring and special charges (1,488) (11,078) (7,431) (16,383)
Income before income taxes 19,955 7,298 $ 49,168 21,707
Number of operating segments (segments) | segment     4  
Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Total segment operating earnings 33,229 27,391 $ 89,289 63,115
Corporate, Non-Segment        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Unallocated corporate and shared costs, net (6,947) (4,303) (17,454) (11,648)
Net corporate interest expense (2,262) (2,332) (7,553) (6,238)
Stock option expense (176) (30) (403) (357)
Restructuring and special charges (1,488) (11,078) (7,431) (16,383)
Corporate, Non-Segment | Customer relationships and trade names        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Amortization of customer-relationship intangible assets (2,401) (2,350) (7,280) (6,782)
U.S. Services        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 56,470 62,080 173,813 185,683
U.S. Services | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 56,470 62,080 173,813 185,683
Total segment operating earnings 9,379 10,841 28,012 24,837
International | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 121,644 128,198 362,401 381,706
Total segment operating earnings 13,236 7,974 31,243 11,484
Broadspire        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 76,676 74,225 227,975 217,590
Broadspire | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 76,676 74,225 227,975 217,590
Total segment operating earnings 8,263 7,435 23,497 16,981
Garden City Group | Operating Segments        
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated        
Revenues 22,496 28,832 72,674 100,531
Total segment operating earnings $ 2,351 $ 1,141 $ 6,537 $ 9,813