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Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share (Schedule of Earnings Per Share, Basic) (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Common Class A        
Numerator:        
Allocation of undistributed earnings (loss) $ 4,196 $ (2,360) $ 10,003 $ (2,198)
Dividends paid 2,166 2,160 6,459 6,447
Net income (loss) attributable to common shareholders, basic $ 6,362 $ (200) $ 16,462 $ 4,249
Denominator:        
Weighted-average common shares outstanding, basic 30,922 30,807 30,731 30,668
Earnings (loss) per share - basic (usd per share) $ 0.21 $ (0.01) $ 0.54 $ 0.14
Common Class B        
Numerator:        
Allocation of undistributed earnings (loss) $ 3,350 $ (1,891) $ 8,037 $ (1,770)
Dividends paid 1,234 1,234 3,703 3,704
Net income (loss) attributable to common shareholders, basic $ 4,584 $ (657) $ 11,740 $ 1,934
Denominator:        
Weighted-average common shares outstanding, basic 24,690 24,690 24,690 24,690
Earnings (loss) per share - basic (usd per share) $ 0.19 $ (0.03) $ 0.48 $ 0.08