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Segment Information (Tables)
9 Months Ended
Sep. 30, 2016
Segment Reporting [Abstract]  
Reconciliation of operating profit from segments to consolidated
Financial information for the three months and nine months ended September 30, 2016 and 2015 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below.
 
Three months ended
 
Nine months ended
(in thousands)
September 30,
2016
 
September 30,
2015
 
September 30,
2016
 
September 30,
2015
Revenues:
 
 
 
 
 
 
 
U.S. Services
$
56,470

 
$
62,080

 
$
173,813

 
$
185,683

International
121,644

 
128,198

 
362,401

 
381,706

Broadspire
76,676

 
74,225

 
227,975

 
217,590

Garden City Group
22,496

 
28,832

 
72,674

 
100,531

Total segment revenues before reimbursements
277,286

 
293,335

 
836,863

 
885,510

Reimbursements
18,101

 
16,649

 
47,101

 
55,506

Total revenues
$
295,387

 
$
309,984

 
$
883,964

 
$
941,016

 
 
 
 
 
 
 
 
Segment Operating Earnings:
 
 
 
 
 
 
 
U.S. Services
$
9,379

 
$
10,841

 
$
28,012

 
$
24,837

International
13,236

 
7,974

 
31,243

 
11,484

Broadspire
8,263

 
7,435

 
23,497

 
16,981

Garden City Group
2,351

 
1,141

 
6,537

 
9,813

Total segment operating earnings
33,229

 
27,391

 
89,289

 
63,115

 
 
 
 
 
 
 
 
Deduct:
 
 
 
 
 
 
 
Unallocated corporate and shared costs, net
(6,947
)
 
(4,303
)
 
(17,454
)
 
(11,648
)
Net corporate interest expense
(2,262
)
 
(2,332
)
 
(7,553
)
 
(6,238
)
Stock option expense
(176
)
 
(30
)
 
(403
)
 
(357
)
Amortization of customer-relationship intangible assets
(2,401
)
 
(2,350
)
 
(7,280
)
 
(6,782
)
Restructuring and special charges
(1,488
)
 
(11,078
)
 
(7,431
)
 
(16,383
)
Income before income taxes
$
19,955

 
$
7,298

 
$
49,168

 
$
21,707

Schedule of revenues by major service line
Revenues before reimbursements by major service line in the U.S. Services segment and the Broadspire segment are shown in the following table. It is not practicable to provide revenues by service line for the International segment. The Company considers all Garden City Group revenues to be derived from one service line.
 
Three months ended
 
Nine months ended
(in thousands)
September 30,
2016
 
September 30,
2015
 
September 30,
2016
 
September 30,
2015
U.S. Services
 
 
 
 
 
 
 
U.S. Claims Field Operations
$
21,598

 
$
21,468

 
$
62,207

 
$
65,164

U.S. Technical Services
7,126

 
7,661

 
21,056

 
21,747

U.S. Catastrophe Services
9,198

 
17,305

 
35,153

 
54,274

Subtotal U.S. Claims Services
37,922

 
46,434

 
118,416

 
141,185

U.S. Contractor Connection
18,548

 
15,646

 
55,397

 
44,498

Total Revenues before Reimbursements--U.S. Services
$
56,470

 
$
62,080

 
$
173,813

 
$
185,683

 
 
 
 
 
 
 
 
Broadspire
 
 
 
 
 
 
 
Workers' Compensation, Disability and Liability Claims Management
$
32,028

 
$
30,583

 
$
95,910

 
$
90,120

Medical Management Services
41,149

 
39,983

 
121,433

 
116,301

Risk Management Information Services
3,499

 
3,659

 
10,632

 
11,169

Total Revenues before Reimbursements--Broadspire
$
76,676

 
$
74,225

 
$
227,975

 
$
217,590