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2. Basis of Presentation and Significant Accounting Policies: Accounts Receivable (Policies)
6 Months Ended
Apr. 30, 2020
Policies  
Accounts Receivable

Accounts Receivable

 

The Company records accounts receivable for agreements where amounts due from customers are contractually required and are non-refundable. The carrying amount of accounts receivable is reduced by a valuation allowance that reflects the Company’s best estimate of the amounts that will not be collected. Net accounts receivable is comprised of the monthly, quarterly, or annual committed amounts due from customers pursuant to the terms of each respective customer’s agreement.  Accounts receivable balances include amounts attributable to deferred revenues. The Company’s accounts receivable balances included $108,000 of unbilled receivables associated with contractually committed services provided to existing customers as of the six months ended April 30, 2020, which will be invoiced subsequent to April 30, 2020. At October 31, 2019, the Company’s accounts receivable balance included $100,000 of unbilled receivables associated with contractually committed services provided to existing customers during the twelve months ended October 31, 2019.

 

The Company has a history of successfully collecting all amounts due from its customers under the original terms of its subscription agreements without making concessions. However, as a result of the outbreak of the global pandemic, the Company is in discussions with several of its customers for extended terms of payment or temporary suspension of services or the provision of free services for a specified period of time.  

 

The provision for doubtful accounts was $509,000 and $165,000 as of April 30, 2020 and October 31, 2019, respectively. During the quarter ended April 30, 2020, the Company increased its provision for doubtful accounts in response to the financial and economic uncertainty facing the air transportation industry and several of the Company’s customers as a result of the COVID-19 pandemic.  The Company is in discussions with several customers regarding extended terms and temporary suspension of services.  In addition to reviewing delinquent accounts receivable, the Company considers many factors in estimating its reserve, including historical data, experience, customer types, credit worthiness, and economic trends. The Company monitors its outstanding accounts receivable balances and believes the provision is adequate.