EX-13 2 dex13.htm ANNUAL REPORT TO SECURITY HOLDERS ANNUAL REPORT TO SECURITY HOLDERS

FINANCIAL HIGHLIGHTS

(Dollars in thousands)     1996       1997       1998       1999       2000  

EARNINGS AND DIVIDENDS                                        
                                         
Net interest income $ 365,743   $ 397,774   $ 427,745   $ 466,001   $ 480,653  
Provision for loan losses   24,522     31,354     36,874     35,335     35,159  
Non-interest income   159,162     180,092     214,037     236,209     252,808  
Non-interest expense   317,954     344,450     379,344     419,015     430,381  
Net income   119,512     132,702     150,091     166,213     178,574  
Cash dividends   27,462     30,432     33,742     36,054     37,613  
                                         
YEAR END TOTALS                                        
                                         
Total assets $ 9,698,186   $ 10,306,941   $ 11,402,023   $ 11,400,936   $ 11,115,117  
Loans, net of unearned income   5,472,342     6,224,381     7,046,852     7,576,892     7,906,665  
Investment securities   2,721,515     2,664,931     3,031,716     2,508,415     1,940,903  
Total deposits   8,166,429     8,700,578     9,530,197     9,164,123     9,081,738  
Stockholders’ equity   924,271     980,784     1,080,785     1,079,832     1,143,755  
Non-performing assets   15,081     24,376     20,352     14,326     21,324  
Common shares outstanding*   68,148,680     67,107,428     67,428,322     65,492,961     62,521,867  
Shareholders of record     5,733       5,694       5,904       5,730     5,440  
                                         
RATIOS                                        
                                         
(Based on average balances)                                        
Return on total assets     1.28 %     1.37 %     1.43 %     1.50 %     1.62 %
Return on stockholders’ equity     13.40       14.08       14.58       15.40     16.22  
Loans to deposits     67.07       70.93       75.24       77.94     87.26  
Equity to assets     9.53       9.74       9.83       9.72       9.99  
Net yield on interest earning assets                                        
   (tax equivalent basis)     4.40       4.61       4.56       4.61       4.74  
Tier 1 capital ratio     13.06       12.10       11.30       11.68     12.04  
Total capital ratio     14.20       13.22       12.59       12.99     13.36  
Leverage ratio     8.84       8.81       8.80       9.17       9.91  
Efficiency ratio     58.76       58.24       58.30       58.53     57.63  

                                         
PER SHARE DATA                                        
                                         
Net income - basic*   $ 1.72     $ 1.96     $ 2.23     $ 2.50     $ 2.79  

Net income - diluted*     1.71       1.93       2.19       2.47       2.76  

Market price*     25.37       39.02       38.55       32.26     42.50  

Book value*     13.56       14.62       16.03       16.49     18.29  

Cash dividends*     .397       .450       .501       .544       .590  

Cash dividend payout ratio     23.28 %     23.24 %     22.81 %     22.05 %   21.38 %

*Restated to reflect 5% stock dividend distributed December 2000

A MESSAGE TO OUR SHAREHOLDERS

THE YEAR 2000 PROVED TO BE ONE OF SOLID, SUSTAINED GROWTH FOR YOUR COMPANY. WE CONTINUED TO EXPAND MARKET SHARE, BUILDING ON OUR COMPARATIVE ADVANTAGE AS A SUPER-COMMUNITY BANK. WEVE EXPANDED OUR INVESTMENT IN BOTH PEOPLE AND TECHNOLOGY TO IMPROVE OUR POSITION WITH OUR CUSTOMERS AS A HIGH TOUCH, SOPHISTICATED PROVIDER OF FINANCIAL SERVICES. CHANGES IN OUR INDUSTRY OVER THE LAST SEVERAL YEARS HAVE ONLY SERVED TO REINFORCE OUR BELIEF IN THE IMPORTANCE OF STRONG, PERSONAL CUSTOMER RELATIONSHIPS.

David W. Kemper Chairman

 

Commerce Bancshares, Inc. reported its tenth consecutive year of record earnings. Key performance highlights include:

  • Earnings per share grew 11.7% in 2000 and averaged 13.1% annually over the last 5 years. The value of the Company’s common stock rose 34% this year and has risen by an average of 18% annually over the last 5 years.
  • Cash earnings per share amounted to $2.84 in 2000, compared with $2.54 in 1999, an increase of 11.8%.
  • Overall asset quality remains strong. Net loan charge-offs totaled .38% in 2000, compared with .41% in the prior year. The allowance for loan losses increased by $5 million to $128 million, or 1.62% of total loans. Non accrual loans totaled $19.6 million this year, higher than in the previous year, but still only .25% of total loans and a very low level compared with our peers.
  • Total non-interest income grew by $17 million or 7.0% in 2000, with significant growth in credit card and trust fee areas. In the last 5 years, such fee-based revenues have grown from 27% to 34% of total revenues and contributed significantly to the growth and stability of the Company.
  • Non-interest expense remained controlled all year with growth over the previous year of 2.7%. Even so, a number of new initiatives were undertaken during the year in software and systems, which will enable the Company to improve its product offerings and remain cost competitive.
  • Cash dividends per share have increased 31% over the last three years, and in December the Company paid its seventh consecutive 5% stock dividend. In February 2001, the Board of Directors approved an 8.4% increase in the cash dividend rate, making this the 33rd consecutive year of cash dividend increases.

 

MICHAEL RINGER LOOKS CONSTANTLY FOR WAYS TO IMPROVE SERVICE. TIMELINESS OF ARP IMAGE DATA DELIVERY IMPROVED 76% DURING 2000. CHECKS AND STATEMENTS WERE MAILED WITHIN DAILY DEADLINES MORE THAN 99.5% OF THE TIME.
Michael Ringer Senior Vice President, Manager, Bank Operations

 

PERSPECTIVE

Last year saw a continuation of the banking industry’s movement to more fee and transactional business with little growth in industry bank deposits. We recognize that, today, both our consumer and business customers use the banking system primarily for liquidity, safety and access to payment systems. We have responded by increasing our transactional account base by 5%, to more than 670,000 checking accounts. We view these transactional relationships as a key way to build deposits, but more importantly they can lead into broader relationships that allow us to find total financial solutions for our customer base. Over the last five years, fee income has increased from 27% to 34% of total income, while the number of transactional relationships has increased 60%.

Your company’s mission statement is captured in six key words, “Be Accessible, Offer Solutions, Build Relationships.” As we implement technology to increase the efficiency and flow of information, we believe our key asset and differentiating competitive factor remains the quality of our people. We continue to enjoy excellent stability in our management group, while we are stepping up our investment in both training and incentives to our employees. Better trained and motivated staff who are able to bring solutions locally to our customer base will continue to fuel our solid revenue and account growth.

Our size also continues to work in our favor. We are large enough to offer a full spectrum of financial services, yet positioned perfectly to maintain the level of contact that only grows in importance as the economic environment becomes more demanding.

Increasingly, we are perceived as the “local” financial services option even in markets where we have no nearby locations. Other financial institutions, acquired by the megabanks, continue to see customer perception diminish for both their service commitment and their local identities. As a result, Commerce continues to expand its footprint, while maintaining its position as a super-community bank.

PAYMENT SYSTEMS

Payment systems remain central to the Commerce customer relationship. In most cases, they are the entry point and provide a springboard to other service and revenue opportunities. But the expansion of both business and consumer relationships actually begins within our payment systems themselves. As our customers move from cash and checks into plastic and electronics, we become the source of increased efficiency and convenience. The bond we establish creates marketing leverage in key areas such as insurance and employee benefit programs.

BUSINESS

For our business customers, payment system options provide both efficient transfer of dollars and immediate access to information.

Commerce continues to add to its diversified portfolio of middle market companies, and continues to expand service offerings in this sector. Significant among them is our browser-based online balance reporting and transaction processing platform, Commerce Connections. Customers now have access to balance information and can initiate ACH payments via the web. In 2001, additional functions will be added, including wire

IN BRUCE BIENHOFFS EYES, KEVIN CONNELLY IS A CUSTOMER AS WELL AS AN ASSOCIATE. HE REFLECTS THE EVOLVING NEEDS OF A LARGE SEGMENT OF COMMERCE BANKS COMMERCIAL CUSTOMER BASE. ADVANCES IN ELECTRONIC IMAGING AND BROWSER-BASED ACCESS ARE HELPING TO MEET THOSE NEEDS.

Kevin Connelly (left) Senior Vice President, Manager, Treasury Services
Bruce Bienhoff Vice President, Manager, Corporate Product Development

 

RELATIONSHIP MANAGERS LIKE MARGARET SCHULLER-DECHANT
OFFER THE PERSONAL ATTENTION THAT MAKES PRIVATE BANKING
AN INVALUABLE SERVICE FOR COMMERCE BANK CUSTOMERS.
Margaret Schuller-Dechant Senior Vice President, Wichita

transfers, collection (lockbox), disbursement (checks paid) imaging and a complete list of special reports.

Our substantial investment in treasury services continues to pay dividends. Business volume increased by more than 13% in 2000, and is up more than 68% over the last five years. International and money management services also have been expanded.

As imaging technology begins to provide our customers more efficient access to their accounts through Commerce Connections, image-enabled enhancements within our lockbox processing area are providing significant efficiencies in back office processing. Similar technologies within our Account Reconciliation (ARP) applications are providing customers immediate access to paid items as well as archived paid checks via CD-ROM.

For small business customers, our BusinessTools package continues to expand as an integrated suite of products. A new internet portal offers the convenience of a virtual branch bank, providing access to account detail, balance information, even news on customer-defined areas of interest.

A business debit card will also be added to the BusinessTools portfolio in 2001, essentially duplicating the function and convenience of the debit card now enjoying overwhelming popularity with consumers.

To provide an extra measure of service for business customers, a centralized customer care facility was established in the heart of the bank’s operations center. This service, introduced during 2000 in Kansas City, allows us to be more responsive to our individual customer’s account needs. A centralized approach not only solves individual problems more effectively, but also looks for trends or patterns which, in turn, permit identification and resolution of systemic issues.

The procurement card continues to be another major success story in applied technology, with use increasing by 42% for the year. The card is not simply a convenient payment system, but also a key means for customers to track field activity and purchasing patterns through daily internet downloads. Card use can be controlled by SIC codes, or by daily or monthly expenditure limits.

Commerce also provides customers the option of branding the procurement card and marketing it to their customer base (e.g.: leased car or truck fleets) with all processing and reporting handled transparently by the bank.

CONSUMER

Our emphasis on retail payment systems as an entry point for customer relationships has contributed to transaction growth of 35%. Debit card transactions have continued to grow at a rate of 50% annually. At year-end, debit card use (measured in number of transactions) had more than tripled that of credit cards.

Through checks, cash, credit cards and debit cards, we maintain our commitment to model our systems around customer preference. Because of our early marketing emphasis on alternative payment forms, we remain well ahead of the industry average for the percentage of customers using their debit cards: Commerce 65% vs. the Visa national average of 55%. Our debit card transaction volume averaged 14 transactions per monthly statement vs. Visa’s national average of 9 transactions.

 

A WARM HANDSHAKE ISNT ALWAYS PHYSICAL. CYNTHIA TETRAULT AND GEOFFREY THOMAS WORK WITH A COMMON GOAL: THAT EVERY E-COMMERCE DEVELOPMENT WILL MAKE INTERACTION WITH THE BANK MORE SATISFYING TO THE CUSTOMER.

Geoffrey Thomas Vice President, Director, Database & Direct Marketing
Cynthia Tetrault Product Manager, Online Banking and Internet

“Smart card” technology is also taking its place in the product mix. Through a growing number of University Card programs, students are provided local payment cards co-branded by Commerce and participating universities. The cards provide real-time updates on available limits, and can be replenished from parents’ accounts through our Automatic Cash From Home program.

The way consumers do their banking is changing right along with payment methods. Internet banking has increased dramatically due to a combination of effective marketing and ease of use. During 2000, new customer accounts totaled 31,000, an increase of 110% for the year. More than 90 percent of customers signed up are actually using their internet banking connection. That’s more than double the national average.

The signup and usage figures grow in importance when you look at some additional numbers. Our online customers are 20% more profitable, and record 28% higher account usage than the average Commerce account holder.

While putting the customer in control through an increasing number of payment and access options, we have also maintained tight internal controls and operational efficiency, yielding the kind of margins necessary to maintain profitability.

MERCHANT PROCESSING

Many banks our size and larger have elected to outsource their merchant processing. Commerce, instead, has found opportunity as a value-added provider. While base-rate competition is fierce and often unprofitable, many merchants have the vision to look at the blend of cost, efficiency and service. We work individually with merchants to effectively link their front office and our back office operations.

This year Commerce added the capability to consolidate Visa, MasterCard, American Express and Discover into a single daily report for merchant convenience. Electronic Check Processing, in test now, will allow participating merchants to scan checks at the point of sale, automatically converting them to ACH items for prompt, risk-free payment along with card purchases.

The result of our proven track record of service and innovation has been a 15% increase in purchase volume for 2000.

CREDIT UNDERWRITING AND LENDING

Our success in lending is both a reflection of and a demonstration of the Commerce commitment to our markets. As much as it is an instrument for our growth, it is also an instrument for community growth. We continue to expand our credit underwriting and lending activity without moving outside the super-community we serve.

BUSINESS LENDING

Business loan activity increased at an even more vigorous rate this year than in the preceding year. Loans outstanding system-wide increased 16% for the year 2000, compared to 10% for 1999, while net loan losses remained extraordinarily low at .07% of average loans outstanding, compared to .06% for 1999.

Small business loan growth was a major contributor. During the year, Commerce Bank became the number one SBA lender in Kansas City, based on number of loans made. Our SBA ranking improved to second in Springfield and third in St. Louis.

Our new Business Tools package targeted to small business owners brings together key services for their financial needs. Our QuickLoans product, initiated in one of our major markets in 2000, empowers branches to make small business loans on-site, and has brought in a substantial number of new business lending customers. The majority of these are entirely new customers to the bank, expanding our commercial customer base significantly.

In addition to offering many different commercial loan products, the Capital Markets Group (CMG) continues to focus on investment products and services that help our customers maximize their interest income on operating cash. With new online balance reporting tools and high quality investments, all commercial customers have a full line of options available to meet their cash management needs. The Capital Markets Group serves more than 4,500 customers, including more than 600 community and regional financial institutions, extending the breadth of our service area. CMG handled more than $35 billion in volume during the year.

PRIVATE EQUITY AND VENTURE CAPITAL

Capital for Business, Inc. (CFB), our private equity and venture capital subsidiary, also contributed substantially to our growth during the year by investing in six new companies. In addition, four investments were successfully sold. CFB, through its management of three separate private equity funds, generated $11.5 million in pre-tax income, of which $7.5 million was earned by Commerce Bancshares. Also, CFB opened an office in Chicago to complement its St. Louis and Kansas City operations.

CONSUMER LENDING

Commerce has continued to make dramatic improvements in both the speed and convenience of consumer loans. Visa and MasterCard remain the simplest and fastest lending instruments, but installment loans, mortgages (including home equity loans) and student loans all have been simplified through implementation of new technology.

We maintain our commitment to local colleges and universities as one of the few banks originating and disbursing our own guaranteed student loans. Through flexibility and customized service, Commerce continued this year, as for the past five, to post double digit percentage increases in student loan activity.

Emphasis has been placed on home equity lending and loan balances have increased 14%. Installment loan balances have also increased by an average of over $63 million during 2000.

Internally, the streamlining of back office operations for the bankcard and installment loan groups resulted in more efficient processing and will result in annual savings of $3 million.

Mortgage lending continues to be a key component in our strategy to strengthen our relationships with our retail customers. In 2000, personal mortgage loans grew to a record $1.4 billion in balances, making up 39% of total retail loans. All mortgage lending activities combined contributed $16.3 million in before tax profit. Typically the single largest

financial transaction for most of our retail customers, the mortgage loan, whether a refinance or purchase, offers Commerce a unique opportunity to cross-sell a variety of other banking services.

In the last year, Commerce broadened its customer base by expanding its product line to include government insured FHA and VA loans. With these additions to our existing conventional loan products, Commerce now offers over twenty mortgage programs to meet the varying needs of our customers.

Mortgage lending at Commerce continues to benefit from the strategic use of technology. Automated underwriting enables our sales staff to provide customers immediate approvals at the point of sale, resulting in both an improvement in service and a decrease in operating costs. Through a new internet connection our customers can access loan information previously available only by phone or mail inquiry. We continue to seek creative ways to complement our extensive branch network with the internet to meet our customers’ mortgage needs on their terms.

ASSET MANAGEMENT

The Asset Management area was strengthened this past year to provide not only expanded services, but a new level of commitment within traditional activities. The group continues to assist both individuals and institutions with services ranging from overnight investments to long term equity and asset allocation strategies. Staff investment analysts have been added to free up portfolio managers for additional customer contact, and investment options are continually enhanced. Among new offerings this year are two proprietary investment products: one benchmarked against the S&P 500 and the other a double tax-free fund for Kansas residents. “Best of class” offerings from other fund providers are also available. The company now manages 11 mutual fund alternatives, which have grown over the past 6 years to $1.5 billion.

Asset management revenue grew to $60.1 million for the year. Assets under management (including sweep, repo and trust assets) totaled more than $10 billion, while custody assets totaled $6 billion.

Although the economic climate was unsettled during 2000, our investments performed well against their respective benchmark indices. The Commerce Value Fund gained 16%, compared with a 7% gain for the Russell 1000 Value Index. Other Commerce funds performed favorably as well, including the Commerce Growth and Midcap Growth funds, which beat their benchmark indices by ll% and 6%, respectively, during an overall declining market period.

Through our Commerce Private Banking services we continue to expand our investment management customer base while becoming a true one-stop financial services resource for upper income customers. The private banking loan portfolio grew to more than $186 million in outstandings at year-end.

Asset Management offerings to institutional customers were also enhanced through the expansion of endowment, foundation and employee benefit plan offerings. Especially noteworthy was the rollout of an upgraded 401(k) product that includes full internet access, automated voice response and a wide choice of proprietary and external “best of class” mutual funds. The net result is a highly competitive offering coupled with easy administration and customer convenience.

REGIONAL INVESTMENT SPECIALISTS LIKE SHAREEN BEAL IN SPRINGFIELD, MISSOURI, MAKE SURE THAT COMMERCE BROKERAGE SERVICES MAINTAINS CLOSE TOUCH WITH THOUSANDS OF CLIENTS ON INVESTMENTS FROM IRAS TO INSURANCE.
Shareen Beal Senior Vice President, Commerce Brokerage Services, Inc.

 

Commerce Brokerage Services, Inc. also performed to expectations, achieving financial net income goals for 2000. Within Commerce Bank branches, a network of 28 investment specialists now work with individuals to meet their investment needs. Online account access, online trading and The Premium Asset Management Account were also made available in 2000. This new account offers clients check writing and debit card access to brokerage account assets. In 2001, for the first time, Brokerage investment specialists will offer customers a list of recommended individual stocks.

TECHNOLOGY

Commerce Bank has maintained a consistent approach to the selection and implementation of technology. With the interests of both our customers and our staff in mind, we emphasize ease of access, adaptation and familiarization, as much as function. As a system integrator rather than a developer, we leverage long-term strategic partnerships with vendors offering “best of class” software.

Our investment in robust browser-based intranet and internet systems is paying handsome rewards in both capability and ease of use. The system architecture allows us to develop close partnerships with commercial customers to meet their specific needs and cement long-term relationships.

We are making a significant commitment of both technology and resources to a new call center, slated for introduction in 2001. Intranet screens will allow call center personnel to bring up a complete customer profile for every caller. Activity will thus be proactive as well as simply responsive, focused on identifying and meeting customer needs, as well as expanding the scope of our services. The center will also support web interaction with customers, a contact channel in which volume increased by more than 75% in the past year.

Also using browser technology on our intranet, scanned images of customer signature cards are now available instantly online to branch and operations personnel, speeding customer service and reducing exposure to loss through fraud.

On another front, ATM linkage was successfully converted from dedicated individual lines to our digital WAN (wide area network) system. The project has resulted in more than 98% “uptime” performance, facilitating more than 37 million transactions a year, and yielding savings of $1.4 million annually.

WHAT LIES AHEAD

As in all business, we face both short term and longer term strategic issues as we plan for the future. Immediate concerns in the banking industry center on slower revenue and deposit growth and credit quality issues. But longer term, all financial service institutions should be focused on enlightened use of technology, a motivated and well trained employee base and a consistent business philosophy of partnering with customers to help them and their businesses prosper.

We feel Commerce Bancshares is in an excellent competitive position to continue our record of sustained growth, even in a slower growth economic environment. Your management is strongly focused on creating shareholder value by increasing the underlying value of our franchise. Key components of a successful bank are high asset quality, revenue growth through a growing customer base in our targeted business lines, and continual reinvestment in our people, technology and products. This business format allowed us to complete a very successful 2000, an EPS compounded growth rate of 13.1% over the last five years and a strong position for future growth.

Sincerely,

David W. Kemper, Chairman
Commerce Bancshares, Inc.
February 2, 2001

STEVE ONEAL IS IN TOUCH IN EASTERN MISSOURI, METRO ST. LOUIS
AND SOUTHERN ILLINOIS. HE AND OTHER REGIONAL MANAGERS USE

THEIR KNOWLEDGE OF THE COMMUNITIES THEY SERVE TO SPUR SOUND
BUSINESS LENDING ACTIVITY, AND TO FOSTER COMMUNITY GROWTH.
Steve O’Neal Senior Vice President, Commercial Division Manager

Established in 1973, MBS Textbook Exchange, Inc. supplies textbooks and computer services to university bookstores across the nation from its facility in Columbia, Missouri. As their needs have changed, Commerce Bank has helped the company adapt. When MBS expanded their warehouse, the focal point was a unique robotic, automated storage and retrieval system that allows for the timely processing and shipment of large volumes of small quantity orders. This automation provides a solution to the demands of the non-campus learning environment, an environment experiencing rapid growth partially due to the expanding internet. A loan from Commerce helped finance the warehouse expansion and equipment acquisition. Additionally, Commerce Bank’s low-cost, high-service merchant bankcard system guarantees the order payment moves as quickly and smoothly as the automated fulfillment process. The MBS/Commerce relationship began in 1985, and has grown to include depository, credit and capital market services as well as bankcard and corporate card processing.

 

WAREHOUSE AUTOMATION SPEEDS ORDER FULFILLMENT AT MBS TEXTBOOK EXCHANGE.
COMMERCE BANKS CUSTOM MERCHANT BANKCARD
PROCESSING ALLOWS ORDER PAYMENT TO MOVE QUICKLY AS WELL.

The Central Institute for the Deaf in St. Louis provides education, clinical assistance and research to help the deaf and hearing impaired communicate effectively in a hearing world. The challenges they face are imposing. Their progress is even more impressive. At Commerce Bank, we are helping. We assist with direct grants from the Commerce Bank Foundation as a part of our commitment to community, but we also work through our Asset Management area to manage CID endowment funds. Though dedicated to research, clinical advances and education, CID still has to run like a business, and Commerce senior management is positioned to help. We provide additional services from merchant bankcard processing, corporate checking, treasury services and sweep accounts to a substantial working capital line of credit. The smiles and the sound of conversation alone are an incredible return on investment.

THE RIGHT ENVIRONMENT FOR LEARNING DEPENDS ON MANY UNSEEN FACTORS.
THE DEVELOPMENT OF FINANCIAL RESOURCES IS ONE OF THE MOST IMPORTANT ONES.

 

Jack Henry & Associates in Monett, Missouri, specializes in providing banks and credit unions with the technology needed to remain competitive in an evolving financial services marketplace. Commerce Bank provides Jack Henry with the financial services they need to get their job done. The partnership began with a $40 million line of credit to finance a major acquisition in 1999. Since then the line of credit has expanded to keep pace with the company’s tremendous growth, and the relationship has expanded to include daily settlement services for their ATM network of more than 400 banks, and overnight investment options for their clients. Jack Henry product offerings now make even sophisticated e-commerce capabilities available to banks and credit unions for whom independent development is not practical. To deal with the practicalities of their own growth and development, Jack Henry & Associates relies upon the Commerce partnership.

JACK HENRY PRODUCTS CREATE WINDOWS OF OPPORTUNITY
FOR THEIR BANKING AND CREDIT UNION CUSTOMERS.
WHEN JACK HENRY SAW AN OPPORTUNITY FOR A MAJOR CORPORATE ACQUISITION,
THEY SECURED A SUBSTANTIAL LINE OF CREDIT FROM COMMERCE BANK.

Problem-solving is a part of Commerce. For Unigroup, Inc., the parent company for moving giants United Van Lines and Mayflower Transit, the problem lay in paper flow delays for payment authorization, settlement and reconciliation. Van operators (drivers) had satellite links on their trucks for communication and tracking, but the links weren’t used for transaction processing. Commerce Bank, already the merchant card processor for Unigroup, has proposed a system for real-time transaction processing, using the existing satellite hookup on vans and adding only a single, inexpensive frame relay circuit to the processing center. Under the proposed system, van operators will accept credit cards on delivery, and get authorization through the van’s satellite hookup. Reduction in non-qualifying transactions alone may pay for the system. Integrated solutions like this are a part of Commerce Bank’s positioning as a value-added provider of merchant card processing, and more generally reflect our commitment to extraordinary service levels through innovation.

COMMERCE BANK INNOVATION WILL LINK UNIGROUPS
VAN-MOUNTED SATELLITE COMMUNICATION DEVICES TO A FULLY AUTOMATED
SYSTEM FOR ONLINE TRANSACTION PROCESSING.

Litton Interconnect Technologies, headquartered in Springfield, Missouri, is a leading technology supplier of complex, high-performance backpanel printed circuit boards and assemblies through cabinet level integration. Many of the technologically advanced products made here find their way into the heart of the communications, computing and data networking infrastructure around the world. No surprise, then, that Litton has adopted the highest technology in financial services. State-of-the-art treasury management services provided by Commerce Bank allow Litton to achieve maximum productivity of their cash resources. Account security is enhanced through Positive Pay fraud prevention technology. Electronic check imaging makes research and storage of check paid information quick and efficient. Receipt of payments is also expedited through Commerce Bank’s 24-hour, 7-day lockbox operation. And, since Litton Interconnect Technologies operates worldwide, Commerce assists with online international transactions. “Technology. Solutions. Results.” That’s Litton’s mission, but it’s a good description of the Commerce relationship as well.

LITTON INTERCONNECT TECHNOLOGIES PRODUCTS DELIVER LEADING EDGE TECHNOLOGY,
AND COMMERCE BANK DELIVERS STATE-OF-THE-ART TREASURY

MANAGEMENT SERVICES FOR THE SPRINGFIELD, MISSOURI, MANUFACTURER.

THE VALUE OF RELATIONSHIPS DEVELOPED IN THE CONDUCT OF COMMERCE CANT BE OVERSTATED. FOR COMMERCE BANK, THIS VALUE IS EXPRESSED IN THE SECURITY AND HEALTHY GROWTH OF THE PEOPLE AND ORGANIZATIONS WE SERVE, AND IN THE DEVELOPMENT OF THE COMMUNITIES IN WHICH WE ALL LIVE AND WORK. NOT COINCIDENTALLY, IT IS ALSO REFLECTED IN THE FINANCIAL STATEMENTS PRESENTED IN THIS REPORT.

 

COMMERCE BANCSHARES, INC. 2000 FINANCIAL REVIEW

Common Stock Data
Below
   
Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations
22
   
Consolidated Financial Statements:  
Balance Sheets 42
Statements of Income 43
Statements of Cash Flows 44
Statements of Stockholders’ Equity 45
   
Notes to Consolidated Financial Statements 46
   
Independent Auditors’ Report 60
   
Statement of Management’s Responsibility 61
   
Summary of Quarterly Statements of Income 62

COMMON STOCK DATA
Commerce Bancshares, Inc. (Parent)

The following table sets forth the high and low prices of actual transactions for the Company’s common stock (CBSH) and cash dividends paid for the periods indicated (restated for the 5% stock dividend distributed in 2000).

              Cash  
2000  
High
   
Low
  Dividends  

First Quarter
$32.86
 
$25.12
 
$.148
 
Second Quarter
34.08
 
28.10
   
.148
 
Third Quarter
35.83
 
28.33
   
.148
 
Fourth Quarter
42.75
 
33.10
   
.148
 
                   
                   
1999                  

First Quarter
$39.57
$34.01
$.136
 
Second Quarter
38.89
33.99
.136
 
Third Quarter
37.53
30.67
.136
 
Fourth Quarter
37.70
30.83
.136
 
                   
                   
1998                  

First Quarter
$42.47
$35.70
$.125
 
Second Quarter
43.73
38.87
.125
 
Third Quarter
44.60
33.26
.125
 
Fourth Quarter
42.22
29.37
.125
 

Commerce Bancshares, Inc. common shares are publicly traded on The Nasdaq Stock Market (NASDAQ). NASDAQ is a highly-regulated electronic securities market comprised of competing Market Makers whose trading is supported by a communications network linking them to quotation dissemination, trade reporting, and order execution systems. The Company had 5,440 shareholders of record as of December 31, 2000.

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS Commerce Bancshares, Inc. and Subsidiaries

The following discussion and analysis should be read in conjunction with the consolidated financial statements and related notes. The historical trends reflected in the financial information presented below are not necessarily reflective of anticipated future results.

KEY RATIOS                              

   
2000
1999
1998
1997
1996
 

(Based on average balance sheets):                              
Return on total assets   1.62 %   1.50 %   1.43 %   1.37 %   1.28 %
Return on stockholders’ equity   16.22     15.40     14.58     14.08     13.40  
Efficiency ratio   57.63     58.53     58.30     58.24     58.76  
Loans to deposits   87.26     77.94     75.24     70.93     67.07  
Net yield on interest earning assets (tax equivalent basis)   4.74     4.61     4.56     4.61     4.40  
Non-interest bearing deposits to total deposits   14.89     14.82     18.50     21.35     19.65  
Equity to total assets   9.99     9.72     9.83     9.74     9.53  
Cash dividend payout ratio   21.38     22.05     22.81     23.24     23.28  

                               
SELECTED FINANCIAL DATA                              

(In thousands, except per share data)   2000     1999     1998     1997     1996  

Net interest income $ 480,653   $ 466,001   $ 427,745   $ 397,774   $ 365,743  
Provision for loan losses   35,159     35,335     36,874     31,354     24,522  
Non-interest income   252,808     236,209     214,037     180,092     159,162  
Non-interest expense   430,381     419,015     379,344     344,450     317,954  
Net income   178,574     166,213     150,091     132,702     119,512  
Net income per share – basic*   2.79     2.50     2.23     1.96     1.72  
Net income per share – diluted*   2.76     2.47     2.19     1.93     1.71  
Total assets   11,115,117     11,400,936     11,402,023     10,306,941     9,698,186  
Loans   7,906,665     7,576,892     7,046,852     6,224,381     5,472,342  
Investment securities   1,940,903     2,508,415     3,031,716     2,664,931     2,721,515  
Deposits   9,081,738     9,164,123     9,530,197     8,700,578     8,166,429  
Long-term debt   124,684     25,735     27,130     7,102     14,120  
Stockholders’ equity   1,143,755     1,079,832     1,080,785     980,784     924,271  
Cash dividends per common share*   .590     .544     .501     .450     .397  

*Restated for the 5% stock dividend distributed in 2000.

RESULTS OF OPERATIONS          

   
$ Change
% Change
 
(Dollars in thousands)  
’00-’99
’99-’98
’00-’99
’99-’98
 

Net interest income $ 14,652   $ 38,256   3.1 % 8.9 %
Provision for loan losses   (176 )   (1,539 ) (.5 ) (4.2 )
Non-interest income (excluding securities gains)   16,950     28,174   7.2   13.6  
Net gains on securities transactions   (351 )   (6,002 ) (39.3 ) (87.1 )
Non-interest expense   11,366     39,671   2.7   10.5  
Income taxes   7,700     6,174   9.4   8.2  

Net income $ 12,361   $ 16,122   7.4 % 10.7 %

The Company achieved its 10th consecutive year of record earnings in 2000, with net income of $178.6 million. This was a 7.4% increase over net income in 1999. Diluted earnings per share was $2.76, an increase of 11.7% over 1999. The return on average assets was 1.62%, and the return on equity was 16.22%. The increase in net income resulted from 3.1% growth in net interest income, 7.2% growth in non-interest income (excluding securities gains) and flat credit costs, partly offset by non-interest expense, which was controlled to a 2.7% increase. Net interest income increased $14.7 million over last year mainly due to average loan growth of $585.2 million coupled with increased earning assets rates. Interest rate increases by the Federal Reserve late in 1999 and early in 2000 allowed a substantial portion of the loan portfolio to reprice rapidly, resulting in higher earnings rates. Also, loan growth was mainly funded by maturities of investment securities which generally yield lower rates than loans, thus creating a more profitable asset mix. Non-interest income rose $16.6 million, mainly in the areas of credit card fees, trust revenues, and gains realized on venture capital activity. Non-interest expense grew $11.4 million, partly due to increases in occupancy, data processing expense, and a substantial charitable contribution. Salaries and benefits, which account for approximately half of total non-interest expense, rose $5.4 million, or 2.5%, over 1999. Costs were also well-controlled in several other expense areas, including equipment, supplies and communication, and marketing.

Net income in 1999 was $166.2 million, which was a $16.1 million, or 10.7%, increase over 1998. Diluted earnings per share increased

12.8% to $2.47 compared to $2.19 in 1998. The return on average assets was 1.50% and the return on equity was 15.40%. Net interest income increased $38.3 million, or 8.9%, due in part to average loan growth of 9.4% and lower deposit costs. Loan growth was funded partly by average deposit growth of 5.6%. The provision for loan losses decreased $1.5 million from 1998, but exceeded 1999 net charge-offs by 20%. Non-interest income grew $22.2 million, mainly from growth in trust, deposit account and credit card fees. Non-interest expense increased $39.7 million largely because of higher salaries and data processing costs.

On October 23, 2000, the Company announced the approval of a definitive agreement to acquire Breckenridge Bancshares Company and its subsidiary, Centennial Bank, for 876,750 shares of Commerce stock. The bank has three locations in the St. Louis area, with assets of $260 million. The transaction is expected to close in the first quarter of 2001. It will be accounted for as a pooling of interests transaction, and is not expected to have a material impact on the financial statements of the Company.

During 1998, the Company acquired four banks located in Kansas, with combined assets of approximately $430 million and 15 new locations. Stock valued at $84.0 million was issued and these acquisitions were recorded under the pooling of interests method of accounting. Prior year financial results were not restated for these poolings because those restated amounts did not differ materially from the Company’s historical operating results.

During 2000, the Company sold various assets and liabilities of four bank branches during the year as part of a continuing process of evaluating profit potential in the branch network. Pre-tax gains of $5.9 million were realized on these sales, which included loans of $42.7 million and deposits of $71.5 million. In 1999, the Company also sold two branches with $1.6 million in loans and $29.9 million in deposits. Pre-tax gains of $2.8 million were realized on these transactions.

The Company distributed a 5% stock dividend for the seventh consecutive year on December 15, 2000. All per share and average share data in this report has been restated to reflect the stock dividend.

NET INTEREST INCOME Net interest income, the largest source of revenue, results from the Company’s lending, investing, borrowing, and deposit gathering activities. It is affected by both changes in the level of interest rates and changes in the amounts and mix of interest earning assets and interest bearing liabilities. The following table summarizes the changes in net interest income on a fully taxable equivalent basis, by major category of interest earning assets and interest bearing liabilities, identifying changes related to volumes and rates. Changes not solely due to volume or rate changes are allocated to rate. Management believes this allocation method, applied on a consistent basis, provides meaningful comparisons between the respective periods.


          2000                 1999        

    Change due to           Change due to        
   
Average
Average
Average
Average
(In thousands)  
Volume
Rate
Total
Volume
Rate
Total

INTEREST INCOME,                                    
FULLY TAXABLE EQUIVALENT BASIS                                    
Loans $ 44,996   $ 44,083   $ 89,079   $ 49,349   $ (28,790 ) $ 20,559  
Investment securities:                                    
   U.S. government and federal agency securities   (21,019 )   1,640     (19,379 )   (9,542 )   (1,942 )   (11,484 )
   State and municipal securities   (1,529 )   (103 )   (1,632 )   (584 )   (52 )   (636 )
   CMO’s and asset-backed securities   (7,910 )   441     (7,469 )   17,766     (1,516 )   16,250  
   Other securities   (962 )   901     (61 )   (1,309 )   159     (1,150 )
Federal funds sold and securities purchased                                    
   under agreements to resell   (3,026 )   3,246     220     (299 )   (1,185 )   (1,484 )

Total interest income   10,550     50,208     60,758     55,381     (33,326 )   22,055  

                                     
INTEREST EXPENSE                                    
Interest bearing deposits:                                    
   Savings   (349 )   82     (267 )   441     (2,027 )   (1,586 )
   Interest bearing demand   (2,932 )   21,316     18,384     13,132     (21,891 )   (8,759 )
   Time open and C.D.’s of less than $100,000   (5,841 )   8,166     2,325     (1,428 )   (7,296 )   (8,724 )
   Time open and C.D.’s of $100,000 and over   1,696     2,007     3,703     2,134     (1,275 )   859  
Federal funds purchased and securities                                    
   sold under agreements to repurchase   7,975     9,162     17,137     4,350     (2,350 )   2,000  
Long-term debt and other borrowings   2,601     3,128     5,729     522     (132 )   390  

Total interest expense   3,150     43,861     47,011     19,151     (34,971 )   (15,820 )

Net interest income, fully taxable equivalent basis $ 7,400   $ 6,347   $ 13,747   $ 36,230   $ 1,645   $ 37,875  

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
[CONT.]

Net interest income was $480.7 million in 2000, $466.0 million in 1999 and $427.7 million in 1998. Compared to the prior year, net interest income increased $14.7 million, or 3.1%, in 2000 and increased $38.3 million, or 8.9%, in 1999. The increase in 2000 compared to 1999 was mainly due to continued loan growth, coupled with improved loan yields. Loan growth was largely funded by maturities of investment securities, which improved the mix of higher earning assets. This effect was partly offset by an increase of 57 basis points in average rates paid on interest bearing liabilities, which was a reversal of the rate decline seen during 1999. The increase in net interest income in 1999 compared to 1998 was also fueled by loan growth, along with a decline in rates paid on interest bearing liabilities. These increases to net interest income were partially offset by an increase in average interest bearing liabilities and a decline in loan yields. The net yield on earning assets was 4.74% in 2000, 4.61% in 1999 and 4.56% in 1998. Average interest earning assets rose slightly in 2000 over 1999, compared to a 7.5% increase in 1999 over 1998. Average interest bearing liabilities decreased slightly in 2000 compared to an 11.0% increase in 1999.

Tax equivalent interest income was $815.5 million in 2000, $754.7 million in 1999 and $732.7 million in 1998; and represented an increase of $60.8 million, or 8.1%, in 2000 and an increase of $22.1 million, or 3.0%, in 1999. In 2000, average loan balances grew $585.2 million, or 8.1%, with a corresponding decline in investment securities of $510.6 million. Loan yields improved 54 basis points, with the largest increase occurring in the business loan category. During 2000, loans composed 77% of average interest earning assets, investment securities composed 21%, and short-term federal funds sold and securities purchased under agreements to resell composed 2%. During 1999, average loan balances increased $620.0 million, or 9.4%. In addition, average investments in CMO’s and asset-backed securities increased $281.6 million, reflecting a shift from lower-yielding U.S. government securities. Counteracting these effects was a decline of 44 basis points in average rates earned on loans, which occurred mainly in the business and personal banking categories.

Total interest expense was $331.5 million in 2000, $284.6 million in 1999 and $300.7 million in 1998. Interest expense increased $46.9 million, or 16.5%, over 1999 because of higher average rates paid on interest bearing deposits and short-term borrowings. The largest rate effect occurred in the Company’s Premium Money Market deposit accounts, with a 93 basis point increase during the year. Average rates paid on C.D.’s under $100,000 increased 39 basis points. Both average balances and rates paid on short-term borrowings rose during 2000. Partly offsetting these increases was a 3.5% decline in average interest bearing deposit balances. In 1999, interest expense decreased $16.1 million, or 5.4%, compared to 1998. Interest expense on deposits decreased mainly because of declines in rates paid on interest bearing demand deposits (60 basis points) and C.D.’s under $100,000 (37 basis points). These effects were partly offset by a $275.7 million increase in average Premium Money Market deposit account balances. Premium and other money market deposits represented 60% of total average interest bearing deposits in 2000 and 1999.

ALLOWANCE FOR LOAN LOSSES

The Company has an established process to determine the amount of the allowance for loan losses, which assesses the risks and losses inherent in its portfolio. This process provides an allowance consisting of an allocated and unallocated component. To determine the allocated component of the allowance, the Company combines estimates of the allowances needed for loans reviewed on an individual basis with estimates of reserves needed for pools of loans reviewed.

Loans subject to individual review generally consist of commercial and commercial real estate loans. These loans are analyzed and segregated by risk according to the Company's "watch list", which is an internal risk rating system. Loans judged to contain the highest risk are reviewed individually for repayment potential and collateral adequacy, and in conjunction with current economic conditions and loss experience, allowances are estimated. Other loans identified on the Company's "watch list", but not individually reviewed, are pooled and allowances are established using migration models, which track actual portfolio movements from problem asset loan grades to loss over a 5 to 10 year period. In the case of other more homogeneous loan portfolios, including auto loans, residential mortgages, home equity loans and credit card loans, the determination of the allocated reserve is computed on a pooled basis. For these loan pools, historical loss ratios by loan type, current loss and past due experience, and management's judgment of recent and forecasted economic effects on portfolio performance are factors utilized to determine the appropriate reserve amounts.

To mitigate the imprecision inherent in estimates of expected credit losses, the allocated component of the allowance is supplemented by an unallocated component. This portion of the allowance includes management's determination of the amounts necessary for loan concentrations, economic uncertainties and subjective factors, and as such, the relationship of the unallocated component of the total allowance for loan losses may fluctuate from period to period. Although management has allocated a portion of the allowance to specific loan categories, the adequacy of the allowance must be considered in its entirety.

The Company's estimate of the allowance for loan losses and the corresponding provision for loan losses rests upon various judgments and assumptions made by management. Factors which influence these judgments include past loan loss experience, current loan portfolio mix, prevailing regional and national economic conditions, and the Company's ongoing examination process by its regulators. The Company has an internal loan review staff that continuously reviews loan quality and reports the results of its examinations to the Company's senior management and Board of Directors. Such reviews also assist management in establishing the level of the allowance. The Company's subsidiary banks continue to be subject to examination by the Office of the Comptroller of the Currency (OCC) and examinations are conducted throughout the year targeting various segments of the loan portfolio for review. In addition to the subsidiary banks being examined by the OCC, the Parent and its non-bank subsidiaries are examined by the Federal Reserve Bank.

The allowance for loan losses was 1.62% of loans outstanding at December 31, 2000 and 1999. The allowance for loan losses at year end covered non-performing assets (defined as non-accrual loans and foreclosed real estate) by 602%. Net charge-offs totaled $29.8 million in 2000 compared to $29.4 million in 1999. The ratio of net charge-offs to average loans outstanding in 2000 was .38% compared to .41% in 1999 and .48% in 1998. The provision for loan losses was $35.2 million, exceeding 2000 net charge-offs by $5.4 million, compared to a provision of $35.3 million in 1999 and $36.9 million in 1998. The allowance at year end 2000 represented a 4.3 times multiple of net loan losses for the year just ended.

Credit card loans outstanding at December 31, 2000 amounted to $524.9 million, or 6.6% of total loans. Net charge-offs on these loans decreased to 3.17% of average credit card loans in 2000 compared to 3.28% in 1999. This decline in net charge-offs was consistent with industry trends when compared with 1999, but the Company's net charge-off experience for its credit card portfolio has been significantly better than industry averages. Delinquency trends rose in the fourth quarter of 2000 for both the Company and the industry but the Company is still well below industry delinquency averages. The Company considers the allowance for loan losses of $128.4 million adequate to cover losses inherent in loans at December 31, 2000.

The schedule which follows summarizes the relationship between loan balances and activity in the allowance for loan losses:

          Years Ended December 31        

(Dollars in thousands)  
2000
1999
1998
1997
1996

Net loans outstanding at end of year (A) $7,906,665     $7,576,892     $7,046,852     $6,224,381     $5,472,342  

Average loans outstanding (A) $7,802,041     $7,216,867     $6,596,831     $5,815,192     $5,321,584  

Allowance for loan losses:                              
   Balance at beginning of year $  123,042     $  117,092     $105,918     $    98,223     $    98,537  

   Additions to allowance through charges to expense   35,159     35,335     36,874     31,354     24,522  
   Allowances of acquired banks           5,808     4,275      

   Loans charged off:                              
      Business   7,027     7,444     7,827     5,734     4,912  
      Construction   32     544     211     300      
      Business real estate   1,162     624     212     113     205  
      Personal real estate   322     933     279     401     341  
      Personal banking   12,887     10,544     10,372     8,472     9,327  
      Credit card   19,896     20,449     23,465     23,163     17,129  

         Total loans charged off   41,326     40,538     42,366     38,183     31,914  

   Recovery of loans previously charged off:                              
      Business   2,419     2,540     2,578     2,992     1,739  
      Construction   150     110     402     340      
      Business real estate   73     337     651     500     416  
      Personal real estate   128     251     83     70     123  
      Personal banking   4,699     3,898     3,533     3,420     2,628  
      Credit card   4,101     4,017     3,611     2,927     2,172  

         Total recoveries   11,570     11,153     10,858     10,249     7,078  

      Net loans charged off   29,756     29,385     31,508     27,934     24,836  

   Balance at end of year $  128,445     $  123,042     $  117,092     $  105,918     $   98,223  

Ratio of net charge-offs to average loans outstanding   .38 %   .41 %   .48 %   .48 %   .47 %
Ratio of allowance to loans at end of year   1.62 %   1.62 %   1.66 %   1.70 %   1.79 %
Ratio of provision to average loans outstanding   .45 %   .49 %   .56 %   .54 %   .46 %

(A)          Net of unearned income; before deducting allowance for loan losses

The following schedule provides a breakdown of the allowance for loan losses by loan category and the percentage of each loan category to total loans outstanding at year end:

(Dollars in thousands)
2000
1999
1998
1997
1996

Loan loss
allowance
allocation
% of
loans
Loan loss
allowance
allocation
% of
loans
Loan loss
allowance
allocation
% of
loans
Loan loss
allowance
allocation
% of
loans
Loan loss
allowance
allocation
% of
loans

Business
$36,147
33.6%
$33,810
33.8%
$30,817
35.0%
$25,807
33.0%
$20,948
31.1%
Construction
4,232
4.8
4,253
4.7
4,165
4.6
3,493
3.7
2,520
3.3
Business real estate
19,614
16.5
18,416
16.5
15,358
14.2
14,652
14.9
14,914
13.9
Personal real estate
3,335
17.7
3,300
18.2
3,162
18.6
3,031
18.5
5,006
18.4
Personal banking
16,413
20.8
15,426
19.9
14,080
20.0
12,007
21.1
12,084
23.0
Credit card
19,504
6.6
19,637
6.9
22,310
7.6
22,928
8.8
18,251
10.3
Unallocated
29,200
-
28,200
-
27,200
-
24,000
-
24,500
-

Total
$128,445
100.0%
$123,042
100.0%
$117,092
100.0%
$105,918
100.0%
$98,223
100.0%

 

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
[CONT.]

NON-INTEREST INCOME

                   
% Change
 
(Dollars in thousands)  
2000
1999
1998
’00-’99
’99-’98
 

Trust fees $ 58,588   $ 55,773   $ 50,460   5.0 % 10.5 %
Deposit account charges and other fees   71,025     68,538     63,145   3.6   8.5  
Credit card transaction fees   51,453     44,466     36,786   15.7   20.9  
Trading account profits and commissions   8,594     10,310     8,733   (16.6 ) 18.1  
Brokerage, mutual funds and annuities fees   9,077     8,992     7,239   .9   24.2  
Net gains on sales of loans   7,247     8,677     9,919   (16.5 ) (12.5 )
Net gains on securities transactions   541     892     6,894   (39.3 ) (87.1 )
Other   46,283     38,561     30,861   20.0   25.0  

Total non-interest income $ 252,808   $ 236,209   $ 214,037   7.0 % 10.4 %

Total non-interest income excluding net
   gains on securities transactions
                         
$ 252,267   $ 235,317   $ 207,143   7.2 % 13.6 %

Non-interest income as a % of operating income*   34.5 %   33.6 %   33.4 %        
Operating income per full-time equivalent employee $ 144.5   $ 133.0   $ 123.3          

*Operating income is defined as net interest income plus non-interest income.

Non-interest income totaled $252.8 million in 2000, which was a $16.6 million, or 7.0%, increase over 1999. Increased credit card transaction fees accounted for $7.0 million of the increase. These fees were higher due to stronger merchant and cardholder sales volumes, and an increase in debit card transactions. Trust fees increased $2.8 million, or 5.0%, in 2000 due to account growth, increases in the value of assets managed, and competitive pricing adjustments made in the third quarter of 2000. The aggregate value of managed assets was $10.1 billion at year end 2000 compared to $9.8 billion at year end 1999. Custodial trust assets totaled $6.1 billion at year end 2000. Deposit account charges increased $2.5 million, continuing last year’s improvement in overdraft fee collection. Other significant items contributing to non-interest income were $3.1 million in additional gains on the sales of banking branches, and growth in cash management fee production. A venture capital partnership in which the Company participates realized significant gains on investment sales in both 2000 and 1999, as described below. Partially offsetting these increases was a $1.7 million decline in trading account profits, which were negatively impacted by lower demand from financial institution customers who had less liquidity to purchase investments. In addition, gains on the sales of personal mortgage loans, which are sold to secondary investors, declined $1.3 million compared to the previous year. Net gains on securities transactions in 2000 decreased slightly compared to the previous year.

Non-interest income grew to $236.2 million in 1999, an increase of 10.4% over 1998. Credit card fee income increased $7.7 million, or 20.9%, over 1998 because of growth in transaction volumes in both merchant and cardholder businesses, transaction pricing changes, and strong increases in fees charged on debit card transactions. Trust fees grew $5.3 million, or 10.5%, because of account growth and increases in the value of assets managed, especially in the personal trust area. Deposit account fees increased $5.4 million over 1998 mainly due to growth in overdraft fee income. Fees collected from the sales of mutual funds and annuities increased $1.5 million, or 28.4%, over 1998. Other non-interest income increased mainly due to gains on investment sales realized by a venture capital partnership, as described below. This category also increased due to gains on sales of banking branches and higher cash management fee income. A loss on the sale of a housing development partnership partially reduced these increases. Compared to 1998, lower gains were recorded on sales of mortgage loans, which were partly offset by higher gains on student loan sales. Net gains on securities transactions were $6.0 million lower in 1999 than in 1998.

Shown below is a summary of realized gains and losses on securities transactions recorded by the Parent and its consolidated subsidiaries. It also shows investment activity recorded in other non-interest income which related to an unconsolidated venture capital partnership in which the Company participates.

(In thousands)  
2000
1999
1998
 

Gains (losses) on
   securities transactions:
                 
                 
   Parent
$
237  
$
(53 )
$
1,101  
   Bank subsidiaries (3,072 )   945     1,634  
   Venture capital subsidiary   3,376         4,154  
   Other non-bank subsidiaries           5  

Total
$
541  
$
892  
$
6,894  

Other non-interest income
$
3,947  
$
3,865  
$
218  

NON-INTEREST EXPENSE

                   
% Change
 
(Dollars in thousands)  
2000
1999
1998
’00-’99
’99-’98
 

Salaries $191,613     $185,866     $172,835   3.1 % 7.5 %
Employee benefits   29,043     29,351     25,255   (1.0 ) 16.2  
Net occupancy   30,381     27,950     23,805   8.7   17.4  
Equipment   20,673     20,612     18,148   .3   13.6  
Supplies and communication   34,048     33,800     29,867   .7   13.2  
Data processing   39,620     36,966     32,148   7.2   15.0  
Marketing   13,274     12,915     12,206   2.8   5.8  
Goodwill and core deposit premium   8,016     8,528     9,193   (6.0 ) (7.2 )
Other   63,713     63,027     55,887   1.1   12.8  

Total non-interest expense $430,381     $419,015     $379,344   2.7 % 10.5 %

Efficiency ratio (non-interest expense as a % of operating                          
   income, excluding net gains on securities transactions                          
   and goodwill/core deposit premium amortization)   57.6 %   58.5 %   58.3 %        
Salaries and benefits as a % of total non-interest expense   51.3 %   51.4 %   52.2 %        
Number of full-time equivalent employees   5,076     5,278     5,206          

Non-interest expense was $430.4 million in 2000, which represented a 2.7% increase over 1999. Salaries and employee benefits, the largest components of non-interest expense, were well-controlled during 2000. Salary increases were held to a 3.1% increase in 2000 compared to a 7.5% increase in 1999, and employee benefits decreased slightly in 2000, compared to a 16.2% increase in 1999. The rise in salary expense was due to additional employee incentive payments and merit increases. This rise was partly offset by a reduction in full-time equivalent employees of over 200 due to lower contract programmer staffing, and a reduction in retail branch facilities, as mentioned earlier. The benefits decrease occurred because of a reduction in pension plan expense, resulting from lower service cost benefits earned and increases in the value of plan assets. Occupancy expense rose $2.4 million over 1999, mainly due to lower outside tenant revenues associated with a Kansas City office building renovation currently in process. Data processing expense increased $2.7 million over 1999, mainly because of higher PC banking costs, and volume related processing fees, which increase with growth in customers, products, and services. The increase in other non-interest expense was partly due to the contribution of appreciated securities to a charitable organization, and lower costs deferred in connection with loan originations. Partially offsetting these increases was a reduction in professional and consulting fees.

Non-interest expense amounted to $419.0 million in 1999, which was a $39.7 million, or 10.5%, increase over 1998. Non-interest expense increased in 1999 mainly in salaries and employee benefits, data processing, occupancy, supplies, and several other expense areas. Additional employees, merit increases, and contract programming contributed to a salary increase of 7.5% over the prior year. Increased costs for medical insurance, employment taxes, pension and 401K expense contributed to higher employee benefits. Occupancy expense increased $4.1 million compared to 1998 because of additional office space rented, lower outside tenant rent income, and higher building repairs and maintenance costs. Supplies and communication expense grew $3.9 million over 1998, and included increases in telephone costs and general office supplies related to a new data processing contract. Data processing costs increased 15.0% over the previous year, mainly due to higher charges by information service providers. The increase in other non-interest expense occurred partly because of higher fees paid for professional and consulting services incurred during the year, some of which were Year 2000 related.

INCOME TAXES Income tax expense was $89.3 million in 2000, compared to $81.6 million in 1999 and $75.5 million in 1998. Income tax expense increased 9.4% over 1999, compared to an 8.1% increase in pre-tax income. The effective tax rate on income from operations was 33.3%, 32.9% and 33.5% in 2000, 1999 and 1998, respectively. The effective tax rates were lower than the federal statutory rate of 35% mainly due to various tax initiatives undertaken by the Company and tax exempt interest on state and municipal obligations. In addition, in 2000, appreciated securities were contributed to a charitable organization in exchange for state tax credits, which resulted in a $2.0 million tax reduction. These factors were partly offset by higher state and local income taxes and non-deductible goodwill amortization.

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
[CONT.]

FINANCIAL CONDITION
LOAN PORTFOLIO ANALYSIS A schedule of average balances invested in each category of loans appears on page 38. Classifications of consolidated loans by major category at December 31 for each of the past five years are as follows:

   
Balance at December 31
 

(In thousands)
2000
1999
1998
1997
1996
 

Business
$2,659,511
$2,564,476
$2,464,168
$2,056,862
$1,700,678
 
Real estate – construction
377,629
354,351
325,360
233,209
182,474
 
Real estate – business
1,305,397
1,247,956
1,000,380
926,107
758,650
 
Real estate – personal
1,397,770
1,377,903
1,315,041
1,148,236
1,010,572
 
Personal banking
1,641,473
1,510,380
1,409,022
1,311,081
1,256,684
 
Credit card
524,885
521,826
532,881
548,886
563,284
 

Total loans, net of unearned income
$7,906,665
$7,576,892
$7,046,852
$6,224,381
$5,472,342
 

The contractual maturities of loan categories at December 31, 2000, and a breakdown of those loans between predetermined rate and floating rate loans are as follows:
 
 
Principal Payments Due
   

 
In
One Year
or Less

After One
Year Through
Five Years

After
Five
Years
 
Total

Business
$1,689,976
$  867,664
$   101,871
$2,659,511
Real estate - construction
199,424
156,528
21,677
377,629
Real estate - business
344,961
828,326
132,110
1,305,397
Real estate - personal
125,243
267,125
1,005,402
1,397,770

Total
$2,359,604
$2,119,643
$1,261,060
$5,740,307

Personal banking (1)
1,641,473
Credit card (2)
524,885

Total loans, net of unearned income
$7,906,665

Loans with predetermined rate
$1,034,505
$1,241,699
$361,592
$2,637,796
Loans with floating rate
1,325,099
877,944
899,468
3,102,511

Total
$2,359,604
$2,119,643
$1,261,060
$5,740,307

(1) Personal banking loans with floating rate totaled $614,102,000.
(2) Credit card loans with floating rate totaled $432,558,000.

Total loans grew $329.8 million, or 4.4%, during 2000 compared to growth of $530.0 million, or 7.5%, during 1999. The growth in 2000 came principally from personal banking, business real estate, and business loans, which grew 8.7%, 4.6% and 3.7%, respectively. The growth during these years was influenced by the effects of a strong economy throughout many of the markets the Company serves. Additionally, other banking consolidations in a number of the markets provided the Company an opportunity to establish new customer relationships.

The Company currently generates approximately 29% of its loan portfolio in the St. Louis regional market and 30% in the Kansas City regional market. The portfolio is diversified from a business and retail standpoint, with 55% in loans to business and 45% in loans to individual consumers. A balanced approach to loan portfolio management and an aversion toward credit concentrations, from an industry, geographic and product perspective, have enabled the Company to sustain low levels of problem loans and loan losses.

Loans by type as a percentage of total loans follows:

                        December 31

  2000   1999  

Business 33.6 % 33.8 %
Real estate – construction 4.8   4.7  
Real estate – business 16.5   16.5  
Real estate – personal 17.7   18.2  
Personal banking 20.8   19.9  
Credit card 6.6   6.9  

Total loans 100.0 % 100.0 %

BUSINESS LOANS Total business loans amounted to $2.66 billion at December 31, 2000, compared to $2.56 billion at December 31, 1999, an increase of $95.0 million, or 3.7%. The growth came predominately from portfolio increases in the Kansas City and St. Louis markets. This group of loans is comprised primarily of loans to customers in the regional trade area of the bank subsidiaries in the central Midwest, encompassing the states of Missouri, Kansas, Illinois and adjacent Midwestern markets. The bank subsidiaries generally do not participate in credits of

large, publicly traded companies unless business operations are maintained in the local communities or regional markets and opportunities to provide other banking services are present. The portfolio is diversified from an industry standpoint and includes businesses engaged in manufacturing, wholesaling, retailing, agribusiness, insurance, financial services, public utilities, and other service businesses. Emphasis is upon middle-market and community businesses with known local management and financial stability. Consistent with management’s strategy and emphasis upon relationship banking, most borrowing customers also maintain deposit accounts and utilize other banking services. There were net loan charge-offs in this category of $4.6 million in 2000 compared to $4.9 million in 1999. Non-accrual business loans increased to $9.6 million (.4% of business loans) at December 31, 2000, compared to $6.4 million (.2% of business loans) at December 31, 1999. Continued growth in business loans will be based upon strong solicitation efforts in a highly competitive market environment for quality loans. Asset quality is, in part, a function of management’s consistent application of underwriting standards. Therefore, portfolio growth in 2001 is dependent upon 1) the strength of the economy, 2) the actions of the Federal Reserve with regard to targets for economic growth, interest rates, and inflationary tendencies, and 3) the competitive environment as previously described.

REAL ESTATE-CONSTRUCTION The portfolio of loans in this category amounted to $377.6 million at December 31, 2000, compared to $354.4 million at year end 1999, reflecting growth of $23.3 million, or 6.6%. Non-accrual loans in this category decreased to $1.8 million at year end 2000 compared to $2.5 million at year end 1999. The portfolio consists of residential construction, commercial construction and land development loans, predominantly in the local markets of the Company’s banking subsidiaries. Commercial construction loans are for small and medium-sized office and medical buildings, manufacturing and warehouse facilities, strip shopping centers, and other commercial properties. Exposure to larger speculative office and rental space remains low. Residential construction and land development loans are primarily located in the Kansas City and St. Louis metropolitan areas. The Company experienced $118 thousand net recoveries in 2000 and $434 thousand net charge-offs in 1999. Management is not aware of any significant adverse exposure in this category.

REAL ESTATE-BUSINESS Total business real estate loans were $1.31 billion at December 31, 2000, reflecting growth of $57.4 million, or 4.6%. Again, the growth came from the Company’s major markets in Missouri, Kansas and Illinois. At December 31, 2000, non-accrual balances amounted to $7.9 million, or .6% of the loans in this category, compared to $3.6 million at year end 1999. The Company experienced net charge-offs of $1.1 million in 2000 and $287 thousand in 1999. This category includes mortgage loans secured by commercial properties which are primarily located in the local and regional markets of the affiliate banks. The economic conditions in local markets are generally strong, positively impacting debt service capabilities and collateral values for both owner-occupied and investment real estate. Significant deterioration is not anticipated in 2001.

REAL ESTATE-PERSONAL The mortgage loans in this category are extended, predominantly, for owner-occupied residential properties. At December 31, 2000, there were $1.40 billion in loans outstanding compared to $1.38 billion at December 31, 1999, reflecting an increase of $19.9 million, or 1.4%. The Company typically does not experience significant problem credits in this category. There were net charge-offs of $194 thousand in 2000 compared to $682 thousand in 1999. The non-accrual balances of loans in this category decreased to $264 thousand at December 31, 2000, compared to $373 thousand at year end 1999. The five year history of net charge-offs on the real estate-personal loan category reflects nominal losses, and credit quality is considered to be strong.

PERSONAL BANKING Total personal banking loans were $1.64 billion at December 31, 2000, and reflected growth of $131.1 million, or 8.7%, over the previous year. Net charge-offs were $8.2 million in 2000 compared to $6.6 million in 1999. The majority of personal banking loan losses were related to indirect paper purchases generally secured by automobiles. The personal banking loan portfolio consists of both secured and unsecured loans to individuals for various personal reasons such as automobile financing, securities purchases, home improvements, recreational and educational purposes. This category also includes $219.7 million of home equity loan balances at December 31, 2000, with an additional $341.6 million in unused lines of credit that can be drawn at the discretion of the borrower. These home equity lines are secured by first or second mortgages on residential property of the borrower. The underwriting terms for the home equity line product permit borrowing availability, in the aggregate, generally up to 80% of the appraised value of the collateral property. Given reasonably

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
[CONT.]

stable real estate values over time, the collateral margin improves with the regular amortization of prior mortgage loans. Approximately 37% of the loans in the personal banking category are extended on a floating interest rate basis.

CREDIT CARD Total credit card loans amounted to $524.9 million at December 31, 2000, compared to $521.8 million at December 31, 1999. The credit card portfolio is concentrated within regional markets served by the Company. Over 58% of the households in Missouri that own a Commerce credit card product also maintain a deposit relationship with a subsidiary bank. The Company has a variety of credit card products which offer ATM access to either advances against the credit card account or transactions against related deposit accounts. Approximately 82% of the outstanding credit card loans have a floating interest rate. Net charge-offs amounted to $15.8 million in 2000, which was a $637 thousand decrease from 1999. The decline in losses was consistent with lower delinquency and bankruptcy levels, following industry trends. The net charge-off ratios of 3.2% in 2000 and 3.3% in 1999 remain well below national averages. The Company refrains from national pre-approved mailing techniques which have caused some of the credit card problems experienced by other banking companies. Current delinquency ratios are higher than in 1999, indicating that losses may be higher in 2001 than in 2000. Significant changes in loss trends are not currently anticipated by management.

RISK ELEMENTS OF LOAN PORTFOLIO Management reviews the loan portfolio continuously for evidence of problem loans. During the ordinary course of business, management becomes aware of borrowers that may not be able to meet the contractual requirements of loan agreements. Such loans are placed under close supervision with consideration given to placing the loan on non-accrual status, the need for additional allowance for loan loss, and (if appropriate) partial or full charge-off. Those loans on which management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment (generally, loans that are 90 days past due as to principal and/or interest payments) are placed on non-accrual status. After a loan is placed on non-accrual status, any interest previously accrued but not yet collected is reversed against current income. Interest is included in income after the loan is placed on non-accrual status only as interest is received and so long as management is satisfied there is no impairment of collateral values. The loan is returned to accrual status only when the borrower has brought all past due principal and interest payments current and, in the opinion of management, the borrower has demonstrated the ability to make future payments of principal and interest as scheduled.

The following schedule shows non-performing assets and loans past due 90 days and still accruing interest.

              December 31        

(Dollars in thousands)  
2000
1999
1998
1997
1996

Non-accrual:
   Business
$
9,598
$
6,362
$
6,590
$
15,125
$
6,978
   Real estate – construction
1,834
2,541
7,168
1,944
552
   Real estate – business
7,854
3,644
2,787
4,314
4,373
   Real estate – personal
264
373
947
1,888
1,911
   Personal banking
67
59
339
111
131

Total non-accrual
19,617
12,979
17,831
23,382
13,945

Real estate acquired in foreclosure
1,707
1,347
2,521
994
1,136

   Total non-performing assets
$
21,324
$
14,326
$
20,352
$
24,376
$
15,081

Non-performing assets as a percentage of total loans
.27
%
.19
%
.29
%
.39
%
.28
%

Non-performing assets as a percentage of total assets
.19
%
.13
%
.18
%
.24
%
.16
%

Past due 90 days and still accruing interest:
   Business
$
5,194
$
4,428
$
7,721
$
6,419
$
5,647
   Real estate – construction
215
1
500
580
2,138
   Real estate – business
447
1,202
1,797
2,857
1,021
   Real estate – personal
5,499
3,771
3,426
3,637
3,923
   Personal banking
7,238
5,603
4,327
3,116
5,414
   Credit card
8,077
6,312
6,758
7,774
6,663

Total past due 90 days and still accruing interest
$
26,670
$
21,317
$
24,529
$
24,383
$
24,806

The effect on interest income in 2000 of loans on non-accrual status at year end is presented below:

(In thousands)    

Gross amount of interest that would have been    
   recorded at original rate
$2,489
 
Interest that was reflected in income
684
 

Interest income not recognized
$1,805
 

Total non-accrual loans at year end 2000 increased $6.6 million over 1999 levels, mainly due to an increase of $4.2 million in non-accrual business real estate loans and an increase of $3.2 million in non-accrual business loans. Non-accrual construction loans declined $707 thousand. Real estate which was acquired in foreclosure increased $360 thousand over year end 1999. Total non-performing assets remain very low compared to the Company’s peers, with the non-performing assets to total loans ratio at .27%. This ratio, which was .20% at September 30, 2000, ranked third best among the top 50 banks in the country, as ranked by a leading investment banking firm. Loans past due 90 days and still accruing interest increased $5.4 million at year end 2000 compared to 1999 mainly due to increases in delinquency for credit card loans, personal banking loans, and personal real estate loans.

The Company engages in various venture capital activities through direct venture investments and a venture capital subsidiary. At December 31, 2000, these debt and equity investments had a carrying value of $14.0 million and funded 14 companies or partnerships. Many of these investments are not readily marketable. In addition, the Company’s venture capital subsidiary is qualified as a Missouri Certified Capital Company. This certification expands its investment opportunities to Missouri businesses with less than $4 million in revenues. Investments held under this certification were $5.5 million at year end 2000.

The Company organized a $30 million limited partnership venture fund in 1993 with 49% outside participation, which is managed by a subsidiary. The partnership has a 10 year life, and the Company has satisfied its total commitment of $15.5 million. At December 31, 2000, the Company’s investment in this partnership was $9.7 million. Management believes the potential for long-term gains in these types of investment activity outweighs the potential risk of losses.

At December 31, 2000, the Company’s mortgage banking subsidiary held residential real estate loans of approximately $12.4 million at lower of cost or market, which are to be resold to secondary markets within approximately three months.

There were no loan concentrations of multiple borrowers in similar activities at December 31, 2000, which exceeded 10% of total loans. The Company’s aggregate legal lending limit to any single or related borrowing entities is in excess of $125 million. The largest exposures generally do not exceed $70 million.

INVESTMENT SECURITIES ANALYSIS During 2000, total investment securities decreased $595.1 million to $1.92 billion (excluding unrealized gains/losses) compared to $2.51 billion at the previous year end. The decrease was mainly due to normal maturities, the proceeds of which funded an increase in loans. The average tax equivalent yield on total investment securities was 6.27% in 2000 and 6.14% in 1999.

At December 31, 2000, available for sale securities totaled $1.86 billion, which included a net unrealized gain in fair value of $25.7 million. The amount of the related after tax unrealized gain reported in stockholders’ equity was $16.0 million. Most of the unrealized gain in fair value related to marketable equity securities held by the Parent. This gain was partly offset by unrealized losses in CMO and asset-backed securities held by bank subsidiaries. The market value of the available for sale portfolio will vary as interest rates change; however, management expects normal maturities from the securities portfolio to meet most of the Company’s liquidity needs. Non-marketable equity securities, which are carried at cost (less allowances for other than temporary declines in value) are generally held by the Parent and non-bank subsidiaries due to regulatory restrictions, except for Federal Reserve Bank stock held by bank subsidiaries.

Investment securities at year end for the past two years are shown below:

    December 31  

(In thousands)   2000     1999  

Amortized Cost            
U.S. government and            
   federal agency obligations $ 745,645   $ 1,144,694  
State and municipal obligations   62,280     79,362  
CMO’s and asset-backed securities   921,741     1,129,341  
Other debt securities   99,963     82,634  
Equity securities   64,855     50,560  
Trading securities   20,674     23,639  

Total $ 1,915,158   $ 2,510,230  

Fair Value            
U.S. government and            
   federal agency obligations $ 749,620   $ 1,136,332  
State and municipal obligations   62,734     80,263  
CMO’s and asset-backed securities   908,220     1,106,975  
Other debt securities   99,731     82,262  
Equity securities   99,924     78,944  
Trading securities   20,674     23,639  

Total $ 1,940,903   $ 2,508,415  

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
[CONT.]

A summary of maturities by category of investment securities and the weighted average yield for each range of maturities as of December 31, 2000, is presented in the Investment Securities note to the consolidated financial statements. U.S. government and federal agency securities comprise 39% of the investment portfolio at December 31, 2000, with a weighted average yield of 6.30% and an estimated average maturity of 1.6 years; CMO’s and asset-backed securities comprise 47% with a weighted average yield of 6.30% and an estimated average maturity of 3.8 years.

Other debt and equity securities above include Federal Reserve Bank stock and other bonds, notes, corporate stock (held primarily by non-banking entities) and debentures. The tax equivalent yield on these securities in 2000 computed on average balances invested was 6.29%.

DEPOSITS AND BORROWINGS Deposits are the primary funding source for the Company’s banks, and are acquired from a broad base of local markets, including both individual and corporate customers. Total deposits were $9.08 billion at year end 2000 compared to $9.16 billion at year end 1999, reflecting a decline of $82.4 million, or .9%. On a yearly average basis, deposits decreased $318.1 million, or 3.4%, during 2000 compared to 1999. Bank funding sources have been in greater demand during 2000, due to strong growth in lending. This has caused some banks to incur higher incremental borrowings to fund asset growth. The Company has resisted aggressively raising deposit rates in order to attract higher costing deposits or acquiring significant expensive wholesale funding, which would reduce the net interest margin. The Company’s strong liquidity position, including its lower loans to deposits ratio relative to other banks, has enabled it to keep funding costs lower without deposit growth, and still profitably fund its loan growth.

The following table shows year end deposits by type as a percentage of total deposits.

             December 31

  2000   1999  

Non-interest bearing demand 17.2 % 17.3 %
Savings and interest bearing demand 55.6   56.2  
Time open and C.D.’s of less than $100,000 22.9   23.1  
Time open and C.D.’s of $100,000 and over 4.3   3.4  

Total deposits 100.0 % 100.0 %

Core deposits (defined as all non-interest and interest bearing deposits, excluding short-term C.D.’s of $100,000 and over) supported 87% of average earning assets in 2000 and 90% in 1999. Average balances by major deposit category for the last six years appear on pages 38 and 39. Maturity schedules of time deposits outstanding at December 31, 2000, appear on page 35 and in the Fair Value of Financial Instruments note to the consolidated financial statements.

Short-term borrowings consist mainly of federal funds purchased and securities sold under agreements to repurchase. Balances outstanding at year end 2000 were $543.9 million, a $498.6 million decrease from $1.04 billion outstanding at year end 1999. Balances in these accounts can fluctuate significantly on a day-to-day basis. The average balance of federal funds purchased and repurchase agreements increased $156.6 million in 2000 over 1999, and increased $87.3 million in 1999 over 1998. The average rate paid on these borrowings during 2000 was 5.78%. During 2000, additional funding of $200.0 million was obtained from the Federal Home Loan Bank (FHLB), of which $100.0 million is due in 2001 and $100.0 million is due in 2002. The weighted average year end rate paid on all outstanding FHLB advances at December 31, 2000, which amounted to $210.3 million, was 6.91%. Additional long-term debt includes $12.0 million borrowed from insurance companies to fund a venture capital initiative.

LIQUIDITY AND CAPITAL RESOURCES

The liquid assets of the Parent consist primarily of available for sale securities, which include readily marketable equity securities and commercial paper, and securities purchased under agreements to resell. Total investment securities and repurchase agreements were $101.3 million at cost and $132.6 million at fair value at December 31, 2000 compared to $88.2 million at cost and $113.3 million at fair value at December 31, 1999. Total liabilities of the Parent at December 31, 2000 increased to $17.2 million from $14.2 million at December 31, 1999. These liabilities consisted mainly of accrued income taxes, salaries, and employee benefits. The Parent had no third-party short-term borrowings or long-term debt during 2000. Primary sources of funds for the Parent are dividends and management fees from its subsidiary banks, which were $154.5 million and $28.2 million, respectively, in 2000. The subsidiary banks may distribute dividends without prior regulatory approval that do not exceed the sum of net income for the current year and retained net income for the preceding two years, subject to maintenance of minimum capital requirements. The Parent’s commercial paper, which management believes is readily marketable, has a P1 rating from Moody’s and an A1 rating from Standard & Poor’s. No commercial paper was outstanding

during the past three years. The Company has an A+ long term rating and an F1+ short term rating from Fitch, Inc. This credit availability, along with available secured short-term borrowings from an affiliate bank, should provide adequate funds to meet any outstanding or future commitments of the Parent. Management is not aware of any factors that would cause these ratings to be adversely impacted.

The liquid assets held by bank subsidiaries include available for sale securities, which consist mainly of investments in U.S. government, federal agency, and mortgage-backed securities. The available for sale bank portfolio totaled $1.72 billion at December 31, 2000, including an unrealized net loss of $9.5 million. Investment securities maturing in 2001 and 2002 total approximately $601 million and $184 million, respectively.

The Company continues to maintain a sound equity to assets ratio of 9.99%, based on 2000 average balances. At December 31, 2000, the Company and each of its banking subsidiaries exceeded the minimum risk based capital requirements established by banking regulatory agencies. These requirements specify ratios which represent capital as a percentage of assets and off-balance-sheet items which have been assigned to broad risk categories, each with a specified risk-weighting factor. A leverage ratio compares Tier 1 capital to adjusted average assets. At December 31, 2000, the consolidated Tier 1 and Total capital ratios were 12.04% and 13.36%, respectively, and the leverage ratio was 9.91%. The minimum ratios for well-capitalized banks are 6.00% for Tier 1 capital, 10.00% for Total capital and 5.00% for the leverage ratio.

The cash flows from the operating, investing and financing activities of the Company resulted in a net decrease in cash and due from banks of $68.4 million in 2000. Financing activities required cash of $406.7 million, resulting from a $498.6 million decline in short-term borrowings and treasury stock purchases of $98.7 million, partly offset by $200.0 million additional FHLB advances. Investing activities provided cash of $101.8 million, due mainly to a $567.5 million net decrease in investment securities, partly offset by a $394.9 million net increase in loans. In addition, operating activities, which typically generate significant liquidity, provided $236.4 million in cash, mainly due to net income. Future short-term liquidity needs for daily operations are not expected to vary significantly and the Company maintains adequate liquidity to meet that cash flow. The Company’s sound equity base, along with its low debt level, common and preferred stock availability, and excellent debt ratings, provide several alternatives for future financing. Future acquisitions may utilize partial funding through one or more of these options.

Cash and stock requirements for acquisitions, funding of various employee benefit programs and dividends were as follows:


(In millions)
2000
1999
1998
 

Use of cash                  
Cash used in acquisitions $   $   $ .9  
Purchases of treasury stock   98.7     81.6     85.1  
Exercise of stock options, sales to                  
   affiliate non-employee directors                  
   and restricted stock awards, net   (3.4 )   (3.5 )   (3.7 )
Cash dividends   37.6     36.1     33.7  
Use of stock                  
Acquisition-related issuance of                  
   treasury stock           66.9  
Acquisition-related issuance of new stock           17.1  

In February 2000, the Board of Directors authorized the Company to purchase additional shares of common stock under its stock repurchase program, which brought the total purchase authorization to 3,000,000 shares. The Company has routinely used these reacquired shares to fund the Company’s annual 5% stock dividends and other employee benefit programs. At December 31, 2000, the Company had acquired approximately 2,683,000 shares under the February 2000 authorization. Share purchases during 2000 were made at an average price of $32.95.

Cash dividends paid by the Company increased 8.5% during 2000 compared to 1999. This is the 32nd consecutive year the Company has increased cash dividends per share. Total return to shareholders, including cash and stock dividends, and the improvement in stock price, was 34.1% for the year.

Various commitments and contingent liabilities arise in the normal course of business which are not required to be recorded on the balance sheet. The most significant of these are loan commitments totaling $2.87 billion (excluding approximately $2.43 billion in unused approved lines of credit related to credit card loan agreements) and standby letters of credit, net of participations to non-affiliated companies, totaling $302.2 million at December 31, 2000. The Company has various other financial instruments with off-balance-sheet risk, such as commercial letters of credit, foreign exchange contracts to purchase and sell foreign currency, and interest rate swap agreements. Management does not anticipate any material losses arising from commitments and contingent liabilities and believes there are no material commitments to extend credit that represent risks of an unusual nature.

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
[CONT.]

INTEREST RATE SENSITIVITY

The Asset/Liability Management Committee measures and manages the Company’s interest rate risk sensitivity on a monthly basis to maintain stability in earnings throughout various rate environments. The Committee evaluates the Company’s risk position to determine whether the level of exposure is significant enough to hedge a potential decline in earnings or whether the Company can safely increase risk to enhance returns. Three main analytical tools provide management insight into the Company’s exposure to changing rates: repricing or GAP reports, net interest income simulations, and market value analyses. These measurement tools indicate that the Company is currently well within acceptable risk guidelines as set by management and that interest rate risk is low.

The repricing schedule which follows illustrates the repricing mismatch within the Company’s interest sensitive assets and liabilities. This schedule provides management with a snapshot of the maturity or repricing timing of asset and liability principal cash flows. The interest sensitivity gap portrays the timing of net repricing risk within the Company’s balance sheet. A negative sensitivity gap would indicate that more liabilities will be repricing within that particular time frame such that, if rates rise, liabilities will be repricing up faster than assets. A positive gap would indicate the opposite. GAP reports can be somewhat misleading in that they typically capture only the repricing timing within the balance sheet, while they are less accurate in capturing other significant risks such as basis risk and embedded options risk. Basis risk involves the potential for the spread relationship between rates to change under different rate environments, while embedded options risk addresses the potential for the alteration of the level and/or timing of cash flows given changes in rates. Quantifying these additional risks within a repricing context would make the gap position in the first year more positive, as the recognition of mortgage prepayments would shorten the duration of assets and partial repricing of some deposits would lengthen the duration of liabilities.

The Company’s main interest rate measurement tool is income simulation, which projects net interest income under various rate scenarios in order to quantify the magnitude and timing of potential rate-related changes in accounting income. Management has set policy guidelines specifying acceptable limits within which net interest income can change under various rate change scenarios. These rate movements, against which compliance is measured, include a “most likely” rate forecast provided by an outside vendor, as well as six “shock” scenarios which are intended to capture interest rate risk under extremely adverse conditions by immediately shifting rates up and down. Simulation results indicate that the Company is well within all limits. The Company also measures interest rate risk by simulating changes in net interest income under gradually rising and declining parallel shift scenarios, as well as scenarios which allow for twists in the shape of the yield curve. Income simulations are more informative than GAP reports because they are able to capture more of the dynamics within the balance sheet such as basis risk and embedded options risk. The composition of products on the balance sheet is assumed to remain constant so that the analyses capture risks to the current balance sheet mix only. As of December 31, 2000, 100 and 200 basis point gradual shifts in the Treasury yield curve would be expected to have the following impact on twelve month net interest income:


  Increase   % of Net  
(Dollars in millions) (Decrease)   Interest Income  

200 basis points rising $ 8.0   1.7 %
100 basis points rising   5.6   1.2  
100 basis points falling   (5.8 ) (1.2 )
200 basis points falling   (11.0 ) (2.3 )

Simulation results also illustrate that the Company’s net interest income over the next twelve months is more susceptible to large declines rather than increases in market rates. This is mainly a function of the limited downside repricing potential of some deposit rates. Longer horizon simulations indicate a barbell structure to the repricing nature of the balance sheet; asset-sensitive in the short- and long-terms while more liabilities reprice than assets in the intermediate term.

While simulations capture rate-related risks to the timing of net interest income, they do not capture risks within the current balance sheet beyond the simulated horizon. The Company uses market value analyses to help identify longer-term risks that may reside on the current balance sheet. This is considered a secondary risk measurement tool by management. The market value of equity is indicative of the present value of all future income streams generated by the current balance sheet. The Company measures the market value of equity as the net present value of all asset and liability cash flows discounted at forward rates suggested by the current Treasury curve plus appropriate credit and rate risk spreads. It is the change in the market value of equity under different rate environments which gives insight into the magnitude of risk to future earnings due to

rate changes. Management has set policy limits concerning potential declines in the market value of equity within which it feels comfortable that risk is relatively low. Current results show that the Company is well within these limits. Market value analyses are also particularly important in that they help management understand the price sensitivity characteristics of non-marketable bank products under different rate environments.

Throughout the year, the Company’s net interest income grew mainly as a result of strong loan growth as well as management’s ability to hold down key deposit rates as market rates increased. During the year, the Company’s interest rate risk profile changed to indicate more exposure to declining rates. The Committee has identified the main sources of exposure and believes that overall interest rate risk is low. The Company’s balance sheet is well-diversified, exposure to volatile purchased funding remains low, credit quality is excellent, the use of off-balance-sheet derivative products is insignificant, embedded options risk is low, and the Company’s strong deposit base still acts as a natural hedge in periods of significant rate volatility. Management believes that the Company is appropriately positioned to protect and enhance earnings throughout various rate environments.

The following is an analysis of sensitivity gaps of interest earning assets and interest bearing liabilities:

REPRICING AND INTEREST RATE SENSITIVITY ANALYSIS
December 31, 2000

    1-3     4-6     7-12     1-5     Over 5        
(Dollars in thousands)   Months     Months     Months     Years     Years    
Total
 

Interest earning assets:                                    
   Loans, net of unearned income $ 3,336,865   $ 284,299   $ 1,051,018   $ 2,859,814   $ 374,669   $ 7,906,665  
   Investment securities   253,295     148,585     238,750     1,011,018     289,255     1,940,903  
   Federal funds sold and securities                                    
      purchased under agreements to resell   241,835                     241,835  

Total interest earning assets   3,831,995     432,884     1,289,768     3,870,832     663,924     10,089,403  

Interest bearing liabilities:                                    
   Time open & C.D.’s of less than $100,000   526,149     460,823     432,021     658,460     3,604     2,081,057  
   Time open & C.D.’s of $100,000 & over   89,065     89,385     116,692     90,462     441     386,045  
   Savings and interest bearing demand (A)   2,319,586     1,215,385     246,408     890,155     378,195     5,049,729  
   Federal funds purchased and securities                                    
      sold under agreements to repurchase   543,874                     543,874  
   Long-term debt and other borrowings   105,790     50,197     404     52,798     15,495     224,684  

Total interest bearing liabilities   3,584,464     1,815,790     795,525     1,691,875     397,735     8,285,389  

Interest sensitivity gap $ 247,531   $ (1,382,906 ) $ 494,243   $ 2,178,957   $ 266,189   $ 1,804,014  

Cumulative interest sensitivity gap $ 247,531   $ (1,135,375 ) $ (641,132 ) $ 1,537,825   $ 1,804,014        

Cumulative ratio of interest-sensitive assets                                    
   to interest-sensitive liabilities   1.07     .79     .90     1.19     1.22        

(A) The Company recognizes the fact that, although savings and other interest bearing demand deposits can potentially reprice or be withdrawn at any time, slotting the entirety of these balances in the 1 to 3 month time frame dramatically overstates their sensitivity. Historical trends and analyses have shown that the majority of these deposits neither reprice fully with market rates nor will customers significantly alter balances based on changes in market rates. These balances have been spread over longer time frames to reflect these findings.

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
[CONT.]

OPERATING SEGMENTS

The Company segregates financial information for use in assessing its performance and allocating resources among three operating segments. The results are determined based on the Company’s management accounting process, which assigns balance sheet and income statement items to each responsible segment. These segments are defined by customer base and product type. The management process measures the performance of the operating segments based on the management structure of the Company and is not necessarily comparable with similar information for any other financial institution. Each segment is managed by executives who, in conjunction with the Chief Executive Officer, make strategic business decisions regarding that segment. The three reportable operating segments are Consumer, Commercial and Money Management. Additional information is presented in the Segments note to the consolidated financial statements.

In the recent rising interest rate environment, sources of funds (deposits) become more valuable, and uses of funds (loans and investments) become more expensive, thereby affecting the profitability of the related activities. The Company’s internal funds transfer pricing methodology uses a moving average market rate. It has increased at a faster pace than the actual increase in our average deposit rates, loan yields, and in particular, our average investment yields. The transfer pricing rate increase in 2000 had the effect of improving the profitability of funds providers (Consumer segment), reducing profitability of funds users (Commercial segment), and reducing the investment portfolio profitability (outside of the segments). The increased loan volume in the Commercial segment more than offset the negative effect of an increased cost of funds rate assigned to that segment.

CONSUMER The Consumer segment includes the retail branch network, consumer finance, bankcard, student loans and discount brokerage services. Pre-tax income for 2000 was $139.9 million, an increase of $37.8 million, or 37.0%, over 1999. Most of the increase was due to $33.6 million higher funding credits allocated to the segment. Growth in credit card fees also contributed to the increase, along with lower salary expense. Income was reduced by a decline of $11.8 million in direct net interest income. Average loans directly related to the segment declined slightly in 2000 compared to 1999, and average deposits decreased 3.6%.

COMMERCIAL The Commercial segment provides corporate lending, leasing, international services, and corporate cash management services. Pre-tax income increased $11.6 million, or 11.3%, over 1999. Direct net interest income increased $75.4 million, or 29.1%, over 1999. This increase was partly offset by a $59.7 million increase in assigned funding costs. Compared to 1999, total average loans increased 16.1%, mainly in business and business real estate loans. Average deposits decreased 4.3% from 1999 balances.

MONEY MANAGEMENT The Money Management segment consists of the Trust and Capital Markets activities. The Trust group provides trust and estate planning services, and advisory and discretionary investment management services. The Capital Markets group sells primarily fixed income securities to individuals, corporations, correspondent banks, public institutions, and municipalities, and also provides investment safekeeping and bond accounting services. Pre-tax income was $23.0 million in 2000 compared to $25.9 million in 1999, a decrease of $2.9 million. Higher data processing expense accounted for most of the decrease. An improvement in direct net interest income was offset by a decrease in assigned funding credits.

IMPACT OF RECENTLY
ISSUED ACCOUNTING STANDARDS

Statement of Financial Accounting Standards (SFAS) No. 133, “Accounting for Derivative Instruments and Hedging Activities”, and its amendments were adopted by the Company on January 1, 2001. SFAS No. 133 established accounting and reporting standards for derivative instruments and hedging activities. All derivatives must be recognized on the balance sheet at fair value, with the adjustment to fair value recorded in current earnings. For derivatives qualifying as hedges, changes in the fair value of the derivative will be either offset against the changes in fair value of the hedged item through current earnings, or recognized in other comprehensive income until the hedged item is recognized in current earnings based on the nature of the hedge. The ineffective portion of the derivative’s change in fair value will be immediately recognized in current earnings.

The Company uses some derivative products as part of its overall risk management process. The Company identified several areas in which derivative products exist and are affected by this new accounting standard. Forward contracts are used to manage risk positions associated with certain residential mortgage banking and foreign exchange activities. The Company also has a minimal number of interest rate swaps in place to manage interest rate risk on fixed rate

loans. The transition adjustment increased 2001 net income by approximately $9 thousand. Given the Company’s present risk management policies and derivative usage, future application of SFAS 133 is not expected to have a significant impact on the financial statements of the Company.

EFFECTS OF INFLATION

The impact of inflation on financial institutions differs significantly from that exerted on industrial entities. Financial institutions are not heavily involved in large capital expenditures used in the production, acquisition or sale of products. Virtually all assets and liabilities of financial institutions are monetary in nature and represent obligations to pay or receive fixed and determinable amounts not affected by future changes in prices. Changes in interest rates have a significant effect on the earnings of financial institutions. Higher interest rates generally follow the rising demand of borrowers and the corresponding increased funding requirements of financial institutions. Although interest rates are viewed as the price of borrowing funds, the behavior of interest rates differs significantly from the behavior of the prices of goods and services. Prices of goods and services may be directly related to that of other goods and services while the price of borrowing relates more closely to the inflation rate in the prices of those goods and services. As a result, when the rate of inflation slows, interest rates tend to decline while absolute prices for goods and services remain at higher levels. Interest rates are also subject to restrictions imposed through monetary policy, usury laws and other artificial constraints. The rate of inflation has been relatively low in recent years.

CAUTIONARY STATEMENT PURSUANT
TO SAFE HARBOR PROVISIONS
OF THE PRIVATE SECURITIES

LITIGATION REFORM ACT OF 1995

This report contains “forward-looking statements” within the meaning of the federal securities laws. Such statements are subject to certain risks and uncertainties, including changes in economic conditions in the Company’s market area, changes in policies by regulatory agencies, fluctuations in interest rates, demand for loans in the Company’s market area and competition, that could cause actual results to differ materially from historical earnings and those presently anticipated or projected.

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION
AND RESULTS OF OPERATIONS
[CONT.]

AVERAGE BALANCE SHEETS - AVERAGE RATES AND YIELDS

                    Years Ended December 31                  

         
2000
              1999              
1998
     

              Average               Average               Average  
          Interest   Rates           Interest   Rates           Interest   Rates  
(Dollars in thousands)  
Average
    Income/   Earned/    
Average
  Income/   Earned/    
Average
    Income/   Earned/  
   
Balance
    Expense   Paid    
Balance
  Expense   Paid    
Balance
    Expense   Paid  

                                                 
ASSETS                                                
Loans: (A)                                                
   Business (B) $ 2,628,201   $ 215,199   8.19 % $ 2,424,416   $ 177,298   7.31 % $ 2,211,936   $ 171,290   7.74 %
   Construction and development   382,106     33,364   8.73     352,767     27,612   7.83     257,920     21,123   8.19  
   Real estate - business   1,267,872     104,757   8.26     1,075,335     85,661   7.97     955,057     79,850   8.36  
   Real estate - personal   1,417,548     105,229   7.42     1,337,578     97,051   7.26     1,256,118     94,399   7.52  
   Personal banking   1,608,795     136,165   8.46     1,525,662     123,076   8.07     1,402,676     119,894   8.55  
   Credit card   497,519     70,256   14.12     501,109     65,193   13.01     513,124     68,776   13.40  

Total loans   7,802,041     664,970   8.52     7,216,867     575,891   7.98     6,596,831     555,332   8.42  

Investment securities:                                                
   U.S. government & federal agency   913,285     56,486   6.18     1,263,601     75,865   6.00     1,418,501     87,349   6.16  
   State & municipal obligations (B)   72,209     5,641   7.81     91,390     7,273   7.96     98,664     7,909   8.02  
   CMO’s and asset-backed securities   1,034,172     64,336   6.22     1,162,167     71,805   6.18     880,617     55,555   6.31  
   Trading account securities   11,000     765   6.95     13,163     845   6.42     11,302     554   4.90  
   Other marketable securities (B)   86,133     5,895   6.84     116,431     6,993   6.01     142,125     8,325   5.86  
   Other non-marketable securities   52,957     2,853   5.39     33,616     1,736   5.16     31,795     1,845   5.80  

Total investment securities   2,169,756     135,976   6.27     2,680,368     164,517   6.14     2,583,004     161,537   6.25  

Federal funds sold and securities
   purchased under agreements to resell   227,623     14,517   6.38     287,305     14,297   4.98     292,863     15,781   5.39  

Total interest earning assets   10,199,420     815,463   8.00     10,184,540     754,705   7.41     9,472,698     732,650   7.73  

Less allowance for loan losses   (125,887 )             (119,567 )             (110,904 )          
Unrealized gain (loss)
   on investment securities   (3,146 )             41,438               65,420            
Cash and due from banks   533,028               590,367               608,981            
Land, buildings and equipment-net   244,877               228,236               218,201            
Other assets   170,838               179,450               215,227            

           
           
           
Total assets $ 11,019,130             $ 11,104,464             $ 10,469,623            

           
           
           
                                                 
LIABILITIES AND EQUITY                                                
Interest bearing deposits:                                                
   Savings $ 316,532     5,516   1.74   $ 336,845     5,783   1.72   $ 317,833     7,369   2.32  
   Interest bearing demand   4,896,337     144,398   2.95     5,073,867     126,014   2.48     4,377,794     134,773   3.08  
   Time open & C.D.’s of less than $100,000   2,068,653     112,182   5.42     2,182,804     109,857   5.03     2,197,549     118,581   5.40  
   Time open & C.D.’s of $100,000 and over   328,652     18,275   5.56     293,926     14,572   4.96     252,628     13,713   5.43  

Total interest bearing deposits   7,610,174     280,371   3.68     7,887,442     256,226   3.25     7,145,804     274,436   3.84  

Borrowings:                                                
   Federal funds purchased and securities                                                
      sold under agreements to repurchase   777,782     44,964   5.78     621,160     27,827   4.48     533,862     25,827   4.84  
   Long-term debt and other borrowings (C)   104,958     6,613   6.30     26,627     884   3.32     12,953     494   3.82  

Total borrowings   882,740     51,577   5.84     647,787     28,711   4.43     546,815     26,321   4.81  

Total interest bearing liabilities   8,492,914     331,948   3.91 %   8,535,229     284,937   3.34 %   7,692,619     300,757   3.91 %

Non-interest bearing demand deposits   1,331,220               1,372,100               1,622,429            
Other liabilities   94,288               117,933               125,362            
Stockholders’ equity   1,100,708               1,079,202               1,029,213            

           
           
           
Total liabilities and equity $ 11,019,130             $ 11,104,464             $ 10,469,623            

Net interest margin (T/E)       $ 483,515             $ 469,768             $ 431,893      

Net yield on interest earning assets             4.74 %             4.61 %             4.56 %

Percentage increase in net interest                                                
   margin (T/E) over the prior year         2.93 %         8.77 %         7.49 %

(A) Loans on non-accrual status are included in the computation of average balances. Included in interest income above are loan fees and late charges, net of amortization of deferred loan origination costs, which are immaterial. Credit card income from merchant discounts and net interchange fees are not included in loan income.

(B) Interest income and yields are presented on a fully-taxable equivalent basis using the Federal statutory income tax rate. Business loan interest income includes tax free loan income of $3,587,000 in 2000, $3,579,000 in 1999, $3,499,000 in 1998, $3,144,000 in 1997 and $3,934,000 in 1996, including tax equivalent adjustments of $1,118,000 in 2000, $1,153,000 in 1999, $1,122,000 in 1998, $1,045,000 in 1997 and $1,323,000 in 1996. State and municipal interest income includes tax equivalent adjustments of $1,753,000 in 2000, $2,375,000 in 1999, $2,641,000 in 1998, $2,583,000 in 1997 and $2,956,000 in 1996. Interest income on other marketable securities includes tax equivalent adjustments of $424,000 in 2000, $551,000 in 1999, $416,000 in 1998, $459,000 in 1997 and $585,000 in 1996.

                  Years Ended December 31                      

   
        1997               1996               1995          

Average
 
 
Average
Average
Average
Balance
 
 
Interest
Rates
Interest
Rates
Interest
Rates
Five Year
 
 
Average
Income/
Earned/
Average
Income/
Earned/
Average
Income/
Earned/
Compound
 
 
Balance
Expense
Paid
Balance
Expense
Paid
Balance
Expense
Paid
Growth Rate
 

                                                   
                                                   
                                                   
                                                   
  $1,835,546     $146,304   7.97 %   $1,670,328     $131,652   7.88 %   $1,703,933     $141,872   8.33 % 9.05 %
  247,530     21,458   8.67     168,220     14,670   8.72     130,346     12,227   9.38   24.00  
  824,356     70,539   8.56     719,377     61,845   8.60     693,539     61,958   8.93   12.82  
  1,068,668     84,255   7.88     990,069     77,568   7.83     954,956     74,571   7.81   8.22  
  1,308,293     112,572   8.60     1,262,166     109,065   8.64     1,258,729     110,202   8.76   5.03  
  530,799     71,521   13.47     511,424     67,493   13.20     420,049     58,368   13.90   3.44  

  5,815,192     506,649   8.71     5,321,584     462,293   8.69     5,161,552     459,198   8.90   8.61  

                                                   
  1,599,452     99,895   6.25     1,763,146     108,451   6.15     1,705,562     105,216   6.17   (11.74 )
  99,328     7,775   7.83     115,021     9,060   7.88     123,152     9,577   7.78   (10.13 )
  789,039     50,030   6.34     653,301     40,913   6.26     719,747     44,928   6.24   7.52  
  8,358     444   5.32     6,500     345   5.30     3,975     240   6.03   22.58  
  111,140     6,624   5.96     51,320     3,529   6.88     66,368     4,110   6.19   5.35  
  43,529     1,899   4.36     36,820     2,542   6.90     26,407     685   2.59   14.93  

  2,650,846     166,667   6.29     2,626,108     164,840   6.28     2,645,211     164,756   6.23   (3.89 )

                                                   
  246,361     13,647   5.54     467,103     25,334   5.42     205,547     12,075   5.87   2.06  

  8,712,399     686,963   7.88     8,414,795     652,467   7.75     8,012,310     636,029   7.94   4.95  

  (102,145 )             (98,312 )             (95,884 )           5.60  
                                                   
  25,903               21,675               (13,983 )          
NM
 
  635,444               623,523               607,656             (2.59 )
  213,087               208,967               205,702             3.55  
  187,513               194,278               209,168             (3.97 )

           
           
           
  $9,672,201               $9,364,926               $8,924,969             4.31 %

           
           
           
                                                   
                                                   
                                                   
                                                   
  $  301,010     7,310   2.43     $  299,018     7,165   2.40     $  312,049     7,954   2.55   .29 %
  3,776,101     126,719   3.36     3,656,476     121,367   3.32     3,329,272     112,729   3.39   8.02  
  2,160,892     116,798   5.41     2,195,628     119,366   5.44     2,206,655     118,267   5.36   (1.28 )
  210,283     11,280   5.36     223,723     11,606   5.19     213,950     11,430   5.34   8.96  

  6,448,286     262,107   4.06     6,374,845     259,504   4.07     6,061,926     250,380   4.13   4.65  

                                                   
                                                   
  450,439     22,202   4.93     449,831     21,427   4.76     442,413     23,792   5.38   11.95  
  11,565     851   7.37     14,690     1,054   7.17     16,195     1,146   7.08   45.32  


 

 
 

 

 
 

 

 
 
 
  462,004     23,053   4.99     464,521     22,481   4.84     458,608     24,938   5.44   13.99  


 

 
 

 

 
 

 

 
 
 
  6,910,290     285,160   4.13 %   6,839,366     281,985   4.12 %   6,520,534     275,318   4.22 % 5.43  


 

 
 

 

 
 

 

 
 
 
  1,750,171               1,559,157               1,497,474             (2.33 )
  69,539               74,374               60,527             9.27  
  942,201               892,029               846,434             5.39  

           
           
           
  $9,672,201               $9,364,926               $8,924,969             4.31 %

        $401,803               $370,482               $360,711          

            4.61 %             4.40 %             4.50 %    

                                                   
        8.45 %         2.71 %         13.58 %    

(C) Interest expense of $433,000, $312,000, $31,000, $58,000 and $125,000 which was capitalized on construction projects in 2000, 1999, 1998, 1997 and 1996, respectively, is not deducted from the interest expense shown above.

MANAGEMENTS DISCUSSION AND ANALYSIS OF CONSOLIDATED
FINANCIAL CONDITION AND RESULTS OF OPERATIONS
[CONT.]

QUARTERLY AVERAGE BALANCE SHEETS – AVERAGE RATES AND YIELDS

              Year Ended December 31, 2000                

    Fourth Quarter     Third Quarter     Second Quarter     First Quarter  

        Average         Average         Average         Average  
        Rates         Rates         Rates         Rates  
(Dollars in millions) Average   Earned/   Average   Earned/   Average   Earned/   Average   Earned/  
  Balance   Paid   Balance   Paid   Balance   Paid   Balance   Paid  

                                         
ASSETS                                        
Loans:                                        
   Business (A)   $ 2,661   8.36 %   $ 2,623   8.36 %   $ 2,655   8.22 %   $ 2,574   7.80 %
   Construction and development   378   8.84     397   9.09     386   8.67     367   8.29  
   Real estate – business   1,275   8.35     1,258   8.43     1,272   8.22     1,267   8.04  
   Real estate – personal   1,415   7.52     1,433   7.43     1,428   7.46     1,393   7.28  
   Personal banking   1,661   8.70     1,619   8.57     1,589   8.38     1,566   8.19  
   Credit card   501   14.47     498   14.54     490   13.76     501   13.70  

Total loans   7,891   8.69     7,828   8.67     7,820   8.48     7,668   8.24  

Investment securities:                                        
   U.S. government & federal agency   772   6.29     841   6.15     939   6.19     1,104   6.14  
   State & municipal obligations (A)   66   7.78     72   7.61     74   7.91     77   7.94  
   CMO’s and asset-backed securities   947   6.24     1,013   6.18     1,068   6.24     1,109   6.22  
   Trading account securities   11   7.80     12   6.89     9   6.30     12   6.30  
   Other marketable securities (A)   88   7.24     84   6.94     83   6.45     89   6.73  
   Other non-marketable securities   60   5.47     65   5.60     53   5.36     33   4.87  

Total investment securities   1,944   6.34     2,087   6.23     2,226   6.27     2,424   6.24  

Federal funds sold and securities                                        
   purchased under agreements to resell   215   6.54     249   6.70     229   6.46     218   5.75  

Total interest earning assets   10,050   8.19     10,164   8.12     10,275   7.96     10,310   7.71  

Less allowance for loan losses   (128 )       (127 )       (125 )       (123 )    
Unrealized gain (loss) on                                        
   investment securities   14         (7 )       (9 )       (10 )    
Cash and due from banks   521         523         533         556      
Land, buildings and equipment – net   254         246         241         238      
Other assets   167         165         180         171      

Total assets   $10,878         $10,964         $11,095         $11,142      

                                         
LIABILITIES AND EQUITY                                        
Interest bearing deposits:                                        
   Savings   $     302   1.75     $     314   1.75     $     328   1.74     $     322   1.73  
   Interest bearing demand   4,810   3.10     4,841   3.05     4,972   2.89     4,965   2.76  
   Time open & C.D.’s under $100,000   2,063   5.80     2,050   5.58     2,066   5.22     2,096   5.10  
   Time open & C.D.’s $100,000 & over   349   5.95     334   5.47     323   5.73     308   5.04  

Total interest bearing deposits   7,524   3.92     7,539   3.79     7,689   3.58     7,691   3.45  

Borrowings:                                        
   Federal funds purchased and securities                                        
      sold under agreements to repurchase   634   5.88     796   6.12     804   5.84     879   5.35  
   Long-term debt and other borrowings   183   6.60     125   6.61     84   6.09     26   3.26  

Total borrowings   817   6.04     921   6.18     888   5.86     905   5.29  

Total interest bearing liabilities   8,341   4.13 %   8,460   4.05 %   8,577   3.82 %   8,596   3.64 %

Non-interest bearing demand deposits   1,302         1,311         1,336         1,377      
Other liabilities   109         91         90         87      
Stockholders’ equity   1,126         1,102         1,092         1,082      

Total liabilities and equity   $10,878         $10,964         $11,095         $11,142      

Net interest margin (T/E)   $     120         $     122         $     122         $     120      

Net yield on interest earning assets       4.76 %       4.75 %       4.77 %       4.68 %

(A) Includes tax equivalent calculations.

              Year Ended December 31, 1999                

    Fourth Quarter     Third Quarter     Second Quarter     First Quarter  

        Average         Average         Average         Average  
        Rates         Rates         Rates         Rates  
(Dollars in millions) Average   Earned/   Average   Earned/   Average   Earned/   Average   Earned/  
  Balance   Paid   Balance   Paid   Balance   Paid   Balance   Paid  

                                         
ASSETS                                        
Loans:                                        
   Business (A) $ 2,523   7.44 % $ 2,456   7.39 % $ 2,352   7.24 % $ 2,366   7.17 %
   Construction and development   355   8.02     352   7.87     354   7.67     350   7.75  
   Real estate – business   1,165   7.95     1,087   7.94     1,047   8.02     1,000   7.96  
   Real estate – personal   1,357   7.20     1,334   7.13     1,329   7.31     1,330   7.39  
   Personal banking   1,589   8.10     1,598   7.91     1,470   8.06     1,444   8.22  
   Credit card   502   13.00     500   13.20     493   12.78     509   13.05  

Total loans   7,491   8.01     7,327   7.96     7,045   7.95     6,999   8.00  

Investment securities:                                        
   U.S. government & federal agency   1,164   6.05     1,232   5.92     1,290   5.98     1,371   6.07  
   State & municipal obligations (A)   86   8.00     92   7.82     93   7.91     94   8.11  
   CMO’s and asset-backed securities   1,159   6.15     1,224   6.16     1,251   6.15     1,012   6.27  
   Trading account securities   12   9.16     11   6.09     12   4.54     18   6.00  
   Other marketable securities (A)   91   7.05     90   5.96     88   5.81     198   5.63  
   Other non-marketable securities   35   5.27     34   5.01     33   5.07     33   5.31  

Total investment securities   2,547   6.20     2,683   6.08     2,767   6.10     2,726   6.17  

Federal funds sold and securities                                        
   purchased under agreements to resell   188   5.26     170   5.32     286   4.88     510   4.81  

Total interest earning assets   10,226   7.51     10,180   7.42     10,098   7.36     10,235   7.35  

Less allowance for loan losses   (122 )       (120 )       (119 )       (117 )    
Unrealized gain on investment securities   13         26         53         74      
Cash and due from banks   599         573         610         579      
Land, buildings and equipment – net   234         231         226         222      
Other assets   188         172         168         190      

Total assets $ 11,138       $ 11,062       $ 11,036       $ 11,183      

                                         
LIABILITIES AND EQUITY                                        
Interest bearing deposits:                                        
   Savings $ 326   1.63   $ 340   1.57   $ 347   1.69   $ 335   1.99  
   Interest bearing demand   5,057   2.55     5,096   2.46     5,092   2.41     5,051   2.52  
   Time open & C.D.’s under $100,000   2,128   4.96     2,144   4.93     2,207   5.03     2,253   5.21  
   Time open & C.D.’s $100,000 & over   296   4.89     285   4.82     293   5.02     301   5.09  

Total interest bearing deposits   7,807   3.25     7,865   3.18     7,939   3.20     7,940   3.36  

Borrowings:                                        
   Federal funds purchased and securities                                        
      sold under agreements to repurchase   723   4.83     627   4.55     526   4.21     607   4.22  
   Long-term debt and other borrowings   27   3.35     27   3.25     27   3.25     27   3.42  

Total borrowings   750   4.78     654   4.50     553   4.16     634   4.18  

Total interest bearing liabilities   8,557   3.39 %   8,519   3.28 %   8,492   3.26 %   8,574   3.42 %

Non-interest bearing demand deposits   1,397         1,356         1,348         1,387      
Other liabilities   102         111         117         142      
Stockholders’ equity   1,082         1,076         1,079         1,080      

Total liabilities and equity $ 11,138       $ 11,062       $ 11,036       $ 11,183      

Net interest margin (T/E) $ 121       $ 120       $ 116       $ 113      

Net yield on interest earning assets       4.68 %       4.67 %       4.61 %       4.49 %

(A) Includes tax equivalent calculations.

CONSOLIDATED BALANCE SHEETS
Commerce Bancshares, Inc. and Subsidiaries

   
December 31

   
2000
1999

   
(In thousands)
ASSETS              
Loans, net of unearned income   $ 7,906,665   $ 7,576,892  
Allowance for loan losses     (128,445 )   (123,042 )

Net loans     7,778,220     7,453,850  

Investment securities:              
   Available for sale     1,864,991     2,451,785  
   Trading account     20,674     23,639  
   Other non-marketable     55,238     32,991  

Total investment securities     1,940,903     2,508,415  

Federal funds sold and securities              
   purchased under agreements to resell     241,835     238,602  
Cash and due from banks     616,724     685,157  
Land, buildings and equipment – net     257,629     235,163  
Goodwill and core deposit premium – net     58,182     68,209  
Other assets     221,624     211,540  

Total assets   $ 11,115,117   $ 11,400,936  

               
LIABILITIES AND STOCKHOLDERS EQUITY            
Deposits:              
   Non-interest bearing demand   $ 1,564,907   $ 1,584,333  
   Savings and interest bearing demand     5,049,729     5,154,506  
   Time open and C.D.’s of less than $100,000     2,081,057     2,114,443  
   Time open and C.D.’s of $100,000 and over     386,045     310,841  

Total deposits     9,081,738     9,164,123  

Federal funds purchased and securities              
   sold under agreements to repurchase     543,874     1,042,429  
Long-term debt and other borrowings     224,684     25,735  
Other liabilities     121,066     88,817  

Total liabilities     9,971,362     10,321,104  

Stockholders’ equity:              
   Preferred stock, $1 par value              
      Authorized and unissued 2,000,000 shares          
   Common stock, $5 par value              
      Authorized 100,000,000 shares; issued 62,655,891              
         shares in 2000 and 62,428,078 shares in 1999   313,279     312,140  
   Capital surplus     147,436     129,173  
   Retained earnings     671,147     642,746  
   Treasury stock of 78,513 shares in 2000              
      and 53,829 shares in 1999, at cost     (2,895 )   (2,089 )
Other   (1,179 )   (916 )
Accumulated other comprehensive income (loss)   15,967     (1,222 )

Total stockholders’ equity     1,143,755     1,079,832  

Total liabilities and stockholders’ equity   $ 11,115,117   $ 11,400,936  

See accompanying notes to consolidated financial statements.

CONSOLIDATED STATEMENTS OF INCOME
Commerce Bancshares, Inc. and Subsidiaries

 
For the Years Ended December 31

(In thousands, except per share data)   2000     1999     1998  

                   
INTEREST INCOME                  
Interest and fees on loans $ 663,852   $ 574,738   $ 554,210  
Interest on investment securities   133,799     161,591     158,480  
Interest on federal funds sold and securities                  
   purchased under agreements to resell   14,517     14,297     15,781  

Total interest income   812,168     750,626     728,471  

                   
INTEREST EXPENSE                  
Interest on deposits:                  
   Savings and interest bearing demand   149,914     131,797     142,142  
   Time open and C.D.’s of less than $100,000   112,182     109,857     118,581  
   Time open and C.D.’s of $100,000 and over   18,275     14,572     13,713  
Interest on federal funds purchased and securities                  
   sold under agreements to repurchase   44,964     27,827     25,827  
Interest on long-term debt and other borrowings   6,180     572     463  

Total interest expense   331,515     284,625     300,726  

Net interest income   480,653     466,001     427,745  
Provision for loan losses   35,159     35,335     36,874  

Net interest income after provision for loan losses   445,494     430,666     390,871  

                   
NON-INTEREST INCOME                  
Trust fees   58,588     55,773     50,460  
Deposit account charges and other fees   71,025     68,538     63,145  
Credit card transaction fees   51,453     44,466     36,786  
Trading account profits and commissions   8,594     10,310     8,733  
Net gains on securities transactions   541     892     6,894  
Other   62,607     56,230     48,019  

Total non-interest income   252,808     236,209     214,037  

                   
NON-INTEREST EXPENSE                  
Salaries and employee benefits   220,656     215,217     198,090  
Net occupancy   30,381     27,950     23,805  
Equipment   20,673     20,612     18,148  
Supplies and communication   34,048     33,800     29,867  
Data processing   39,620     36,966     32,148  
Marketing   13,274     12,915     12,206  
Goodwill and core deposit   8,016     8,528     9,193  
Other   63,713     63,027     55,887  

Total non-interest expense   430,381     419,015     379,344  

Income before income taxes   267,921     247,860     225,564  
Less income taxes   89,347     81,647     75,473  

Net income $ 178,574   $ 166,213   $ 150,091  

Net income per share – basic $ 2.79   $ 2.50   $ 2.23  
Net income per share – diluted $ 2.76   $ 2.47   $ 2.19  

Cash dividends per common share $ .590   $ .544   $ .501  

See accompanying notes to consolidated financial statements.

CONSOLIDATED STATEMENTS OF CASH FLOWS
Commerce Bancshares, Inc. and Subsidiaries

 
For the Years Ended December 31

(In thousands)   2000     1999    
1998
 

                   
OPERATING ACTIVITIES                  
Net income $ 178,574   $ 166,213   $ 150,091  
Adjustments to reconcile net income to                  
   net cash provided by operating activities:                  
      Provision for loan losses   35,159     35,335     36,874  
      Provision for depreciation and amortization   36,786     35,412     32,188  
      Accretion of investment security discounts   (2,279 )   (3,064 )   (3,978 )
      Amortization of investment security premiums   4,210     10,878     7,833  
      Provision (benefit) for deferred income taxes   (2,583 )   (7,983 )   10,266  
      Net gains on securities transactions   (541 )   (892 )   (6,894 )
      Net (increase) decrease in trading account securities   4,386     (10,057 )   (6,345 )
      (Increase) decrease in interest receivable   (4,339 )   3,978     2,091  
      Increase (decrease) in interest payable   11,444     (5,124 )   1,917  
      Other changes, net   (24,389 )   (12,970 )   (7,111 )

Net cash provided by operating activities   236,428     211,726     216,932  

                   
INVESTING ACTIVITIES                  
Net cash received in acquisitions           15,113  
Cash paid in sales of branches   (20,226 )   (25,179 )    
Proceeds from sales of available for sale securities   201,851     117,268     360,446  
Proceeds from maturities of available for sale securities   1,391,133     1,528,288     1,120,599  
Purchases of available for sale securities   (1,025,442 )   (1,206,850 ) (1,680,147 )
Net (increase) decrease in federal funds sold and                  
   securities purchased under agreements to resell   (3,233 )   22,933     (108,420 )
Net increase in loans   (394,928 )   (552,313 )   (607,290 )
Purchases of premises and equipment   (49,079 )   (43,923 )   (30,258 )
Sales of premises and equipment   1,773     6,014     8,543  

Net cash provided (used) by investing activities   101,849     (153,762 )   (921,414 )

                   
FINANCING ACTIVITIES                  
Net increase (decrease) in non-interest bearing demand,                  
   savings and interest bearing demand deposits   (48,754 )   (277,804 )   440,001  
Net increase (decrease) in time open and C.D.’s   74,374     (142,883 )   25,642  
Net increase (decrease) in federal funds purchased and                  
   securities sold under agreements to repurchase   (498,555 )   424,599     102,766  
Repayment of long-term debt   (840 )   (1,175 )   (3,602 )
Additional borrowings   200,000         15,245  
Purchases of treasury stock   (98,720 )   (81,648 )   (85,132 )
Issuance under stock purchase, option and benefit plans   3,398     3,486     3,737  
Cash dividends paid on common stock   (37,613 )   (36,054 )   (33,742 )

Net cash provided (used) by financing activities   (406,710 )   (111,479 )   464,915  

Decrease in cash and cash equivalents   (68,433 )   (53,515 )   (239,567 )
Cash and cash equivalents at beginning of year   685,157     738,672     978,239  

Cash and cash equivalents at end of year $ 616,724   $ 685,157   $ 738,672  

See accompanying notes to consolidated financial statements.

STATEMENTS OF STOCKHOLDERSEQUITY
Commerce Bancshares, Inc. and Subsidiaries

 
Accumulated
 
 
Other
 
 
Common
Capital
Retained
Treasury
Comprehensive
 
(In thousands, except per share data)
Stock
Surplus
Earnings
Stock
Other
Income (Loss)
Total
 

Balance, December 31, 1997 $ 291,429   $ 48,704   $ 626,387   $ (14,252 ) $ (601 ) $ 29,117   $ 980,784  

Net income               150,091                       150,091  
Change in unrealized gain (loss) on                                          
   available for sale securities                                 23,352     23,352  
                                       
   Total comprehensive income                                       173,443  
                                       
Purchase of treasury stock                     (85,132 )               (85,132 )
Cash dividends paid ($.501 per share)               (33,742 )                     (33,742 )
Issuance under stock purchase,                                          
   option and award plans, net         (5,464 )         11,201     (303 )         5,434  
Pooling acquisitions   1,800     (43,316 )   11,170     69,898           603     40,155  
5% stock dividend, net   13,534     106,235     (129,650 )   9,724                 (157 )

Balance, December 31, 1998   306,763     106,159     624,256     (8,561 )   (904 )   53,072     1,080,785  

Net income               166,213                       166,213  
Change in unrealized gain (loss) on                                          
   available for sale securities                                 (54,294 )   (54,294 )
                                       
   Total comprehensive income                                       111,919  
                                       
Purchase of treasury stock                     (81,648 )               (81,648 )
Cash dividends paid ($.544 per share)               (36,054 )                     (36,054 )
Issuance under stock purchase,                                          
   option and award plans, net         (5,944 )         10,883     (12 )         4,927  
5% stock dividend, net   5,377     28,958     (111,669 )   77,237                 (97 )

Balance, December 31, 1999   312,140     129,173     642,746     (2,089 )   (916 )   (1,222 )   1,079,832  

Net income               178,574                       178,574  
Change in unrealized gain (loss) on                                          
   available for sale securities                                 17,189     17,189  
                                       
   Total comprehensive income                                       195,763  
                                       
Purchase of treasury stock                     (98,720 )               (98,720 )
Cash dividends paid ($.590 per share)               (37,613 )                     (37,613 )
Issuance under stock purchase,                                          
   option and award plans, net         (2,535 )         7,439     (263 )         4,641  
5% stock dividend, net   1,139     20,798     (112,560 )   90,475                 (148 )

Balance, December 31, 2000 $ 313,279   $ 147,436   $ 671,147   $ (2,895 ) $ (1,179 ) $ 15,967   $ 1,143,755  

See accompanying notes to consolidated financial statements.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Commerce Bancshares, Inc. and Subsidiaries

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
BASIS OF PRESENTATION The Company follows generally accepted accounting principles (GAAP) and reporting practices applicable to the banking industry. The preparation of financial statements under GAAP requires management to make estimates and assumptions that affect the amounts reported in the financial statements and notes. While the financial statements reflect management’s best estimates and judgment, actual results could differ from those estimates. The consolidated financial statements include the accounts of the Company and its substantially wholly-owned subsidiaries (after elimination of all material intercompany balances and transactions). Certain amounts for prior years have been reclassified to conform to the current year presentation.

ACQUISITIONS/INTANGIBLE ASSETS The Company amortizes the cost in excess of the fair value of net assets acquired in purchase business combinations (goodwill) using the straight-line method over periods of 15-20 years. When facts and circumstances indicate potential impairment, the Company evaluates the recoverability of asset carrying values, including goodwill, using estimates of undiscounted future cash flows over remaining asset lives. Any impairment loss is measured by the excess of carrying values over fair values. Core deposit intangibles are amortized over a maximum of 10 years using accelerated methods. Results of operations of companies acquired in purchase business combinations are included from the date of acquisition.

CASH AND CASH EQUIVALENTS In the accompanying consolidated statements of cash flows, cash and cash equivalents include only “Cash and due from banks” as segregated in the accompanying consolidated balance sheets.

LOANS Interest on loans is accrued based upon the principal amount outstanding. The accrual of interest on loans is discontinued when, in management’s judgment, the collectibility of interest or principal in the normal course of business is doubtful. Loan and commitment fees and costs are deferred and recognized in income over the life of the loan or commitment as an adjustment of yield.

ALLOWANCE/PROVISION FOR LOAN LOSSES The provision for loan losses is based upon management’s estimate of the amount required to maintain an adequate allowance for losses, reflective of the risks in the loan portfolio. This estimate is based upon reviews of the portfolio, past loan loss experience, current economic conditions and such other factors, which in management’s judgment, deserve current recognition. Impaired loans include all non-accrual loans and loans 90 days delinquent and still accruing interest.

INVESTMENTS IN DEBT AND EQUITY SECURITIES
Securities classified as available for sale are carried at fair value. Their related unrealized gains and losses, net of tax, are reported in accumulated other comprehensive income, a component of stockholders’ equity. Premiums and discounts are amortized to interest income over the estimated lives of the securities. Gains and losses are calculated using the specific identification method. Trading account securities are carried at fair value with unrealized gains and losses recorded as non-interest income. Investments in equity securities without readily determinable fair values are stated at cost, less allowances for other than temporary declines in value.

PROPERTY AND EQUIPMENT Land is stated at cost, and buildings and equipment are stated at cost less accumulated depreciation. Depreciation is computed using straight-line and accelerated methods. Maintenance and repairs are charged to expense as incurred.

INCOME TAXES The Company and its eligible subsidiaries file consolidated income tax returns. Deferred income taxes are provided on temporary differences between the financial reporting bases and income tax bases of the Company’s assets and liabilities.

DERIVATIVES The Company is exposed to market risk, including changes in interest rates and currency exchange rates. To manage the volatility relating to these exposures, the Company’s risk management policies permit its use of derivative products. The Company manages potential credit exposure through established credit approvals, risk control limits and other monitoring procedures. The Company uses derivatives on a limited basis mainly to stabilize interest rate margins and hedge against interest rate movements, or to facilitate customers’ foreign exchange requirements. The Company more often manages normal asset and liability positions by altering the products it offers and by selling portions of specific loan or investment portfolios as necessary. Management believes the Company has and will be able to continue to position itself to manage these risks satisfactorily, without significant use of derivatives.

TREASURY STOCK Purchases of the Company’s common stock are recorded at cost. Upon reissuance, treasury stock is reduced based upon the average cost basis of shares held.

INCOME PER SHARE Basic income per share is computed using the weighted average number of common shares outstanding during each year. Diluted income per share includes the effect of all dilutive potential common shares (primarily stock options) outstanding during each year. All per share data has been restated to reflect the 5% stock dividend distributed in 2000.

ACQUISITIONS
The Company has signed a definitive agreement to acquire Centennial Bank, which has approximately $260 million in assets and three locations in the St. Louis area. Commerce will issue 876,750 shares in this transaction, which is expected to close in the first quarter of 2001. The acquisition will be accounted for as a pooling of interests transaction and is not expected to have a material impact on the financial statements of the Company.

In 1998, the Company acquired four Kansas banks. City National Bank of Pittsburg, Kansas, with assets of $120 million, was acquired in March for stock valued at $34.3 million. In November, the Company acquired Columbus State Bank, Columbus, Kansas, Fidelity State Bank in Garden City, and Heritage Bank of Olathe. These banks had combined assets of $310 million. Stock valued at $49.7 million was exchanged. The 1998 acquisitions were accounted for as poolings of interests.

Financial statements for periods prior to the consummation of acquisitions accounted for as poolings have not been restated because such restated amounts do not differ materially from the Company’s historical financial statements. The following schedule summarizes pro forma consolidated financial data as if the 1998 acquisitions had been consummated on January 1, 1998.

(In thousands, except per share data)
1998

Net interest income plus non-interest income
$655,024
Net income
153,403
Net income per share – diluted
2.20

LOANS AND ALLOWANCE FOR LOSSES
Major classifications of loans at December 31, 2000 and 1999 are as follows:

(In thousands)  
2000
1999

Business $2,659,511     $2,564,476  
Real estate – construction   377,629     354,351  
Real estate – business   1,305,397     1,247,956  
Real estate – personal   1,397,770     1,377,903  
Personal banking   1,641,473     1,510,380  
Credit card   524,885     521,826  

Total loans $7,906,665     $7,576,892  

Loans to directors and executive officers of the Parent and its significant subsidiaries and to their associates are summarized as follows:

(In thousands)      

Balance at January 1, 2000   $33,074  
Additions   42,494  
Amounts collected   (20,361 )
Amounts written off    

Balance at December 31, 2000   $55,207  

Management believes all loans to directors and executive officers have been made in the ordinary course of business with normal credit terms, including interest rate and collateral considerations, and do not represent more than a normal risk of collection. There were no outstanding loans at December 31, 2000, to principal holders of the Company’s common stock.

The Company’s lending activity is generally centered in Missouri and its contiguous states. The Company maintains a diversified portfolio with limited industry concentrations of credit risk. Loans and loan commitments are extended under the Company’s normal credit standards, controls, and monitoring features. Most loan commitments are short term in nature, and loan maturities generally do not exceed five years. Collateral is commonly required and would include such assets as marketable securities and cash equivalent assets, accounts receivable and inventory, equipment, other forms of personal property, and real estate. At December 31, 2000, unfunded loan commitments totaled $2,872,555,000 (excluding $2,430,071,000 in unused approved lines of credit related to credit card loan agreements) which could be drawn by customers subject to certain review and terms of agreement. At December 31, 2000, loans of $221,813,000 were pledged at the Federal Reserve as collateral for discount window borrowings. There were no discount window borrowings at December 31, 2000.

A summary of the allowance for loan losses is as follows:

    Years Ended December 31  

(In thousands)   2000     1999     1998  

Balance, January 1 $123,042     $117,092     $105,918  

Additions:                  
   Provision for loan losses   35,159     35,335     36,874  
   Allowances of acquired banks           5,808  

Total additions   35,159     35,335     42,682  

Deductions:                  
   Loan losses   41,326     40,538     42,366  
   Less recoveries   11,570     11,153     10,858  

Net loan losses   29,756     29,385     31,508  

Balance, December 31 $128,445     $123,042     $117,092  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS [CONT.]
Commerce Bancshares, Inc. and Subsidiaries

Impaired loans include all non-accrual loans and loans 90 days delinquent and still accruing interest. The net amount of interest income recorded on such loans during their impairment period was not significant. The Company had ceased recognition of interest income on loans with a book value of $19,617,000 and $12,979,000 at December 31, 2000 and 1999, respectively. The interest income not recognized on non-accrual loans was $1,805,000, $1,650,000 and $1,936,000 during 2000, 1999 and 1998, respectively. Loans 90 days delinquent and still accruing interest amounted to $26,670,000 and $21,317,000 at December 31, 2000 and 1999, respectively. Real estate and other assets acquired in foreclosure amounted to $5,363,000 and $2,806,000 at December 31, 2000 and 1999, respectively.

INVESTMENT SECURITIES
A summary of the available for sale investment securities by maturity groupings as of December 31, 2000 follows below. The weighted average yield for each range of maturities was calculated using the yield on each security within that range weighted by the amortized cost of each security at December 31, 2000. Yields on tax exempt securities have not been adjusted for tax exempt status.

              Weighted  
  Amortized     Fair   Average  
(Dollars in thousands) Cost     Value   Yield  

U.S. government and federal agency obligations:                
   Within 1 year $ 417,806   $ 418,470   6.40 %
   After 1 but within 5 years   306,518     308,903   6.15  
   After 5 but within 10 years   17,445     18,092   6.58  
   After 10 years   3,876     4,155   5.79  

Total U.S. government and federal agency obligations   745,645     749,620   6.30  

State and municipal obligations:                
   Within 1 year   17,238     17,273   5.28  
   After 1 but within 5 years   29,200     29,718   5.22  
   After 5 but within 10 years   8,174     8,381   5.24  
   After 10 years   7,668     7,362   6.24  

Total state and municipal obligations   62,280     62,734   5.37  

CMO’s and asset-backed securities   921,741     908,220   6.30  

Other debt securities:                
   Within 1 year   88,006     88,007      
   After 1 but within 5 years   11,857     11,624      
   After 5 but within 10 years   100     100      

Total other debt securities   99,963     99,731      

Equity securities   9,617     44,686      

Total available for sale investment securities $ 1,839,246   $ 1,864,991      

The unrealized gains and losses by type are as follows:

        Gross   Gross        
    Amortized   Unrealized   Unrealized     Fair  
(In thousands)   Cost   Gains   Losses     Value  

December 31, 2000                        
U.S. government and federal agency obligations $ 745,645   $ 4,655   $ 680   $ 749,620  
State and municipal obligations   62,280     874     420     62,734  
CMO’s and asset-backed securities   921,741     1,824     15,345     908,220  
Other debt securities   99,963     1     233     99,731  
Equity securities   9,617     35,222     153     44,686  

Total $ 1,839,246   $ 42,576   $ 16,831   $ 1,864,991  

December 31, 1999                        
U.S. government and federal agency obligations $ 1,144,694   $ 1,308   $ 9,670   $ 1,136,332  
State and municipal obligations   79,362     1,025     124     80,263  
CMO’s and asset-backed securities   1,129,341     756     23,122     1,106,975  
Other debt securities   82,634         372     82,262  
Equity securities   17,569     30,247     1,863     45,953  

Total $ 2,453,600   $ 33,336   $ 35,151   $ 2,451,785  

The following table presents proceeds from sales of securities and the components of net securities gains.

(In thousands)  
2000
1999
1998
 

Proceeds from sales
$
201,851  
$
117,268  
$
360,446  

Realized gains
$
4,314  
$
2,113  
$
7,588  
Realized losses
3,773  
1,221  
694  

Net realized gains
$
541  
$
892  
$
6,894  

Investment securities with a par value of $637,865,000 and $652,291,000 were pledged at December 31, 2000 and 1999, respectively, to secure public deposits and for other purposes as required by law. Additional investment securities with a par value of $26,629,000 were pledged at the Federal Reserve as collateral for discount window borrowings. Except for U.S. government and federal agency obligations, no investment in a single issuer exceeds 10% of stockholders’ equity.

LAND, BUILDINGS AND EQUIPMENT
Land, buildings and equipment consist of the following at December 31, 2000 and 1999:

(In thousands)  
2000
1999
 

Land
$
58,984  
$
56,457  
Buildings and improvements
302,848  
283,644  
Equipment
127,317  
161,650  

Total
489,149  
501,751  

Less accumulated depreciation
   
   
   and amortization
231,520  
266,588  

Net land, buildings and equipment
$
257,629  
$
235,163  

Depreciation expense of $24,599,000, $23,847,000 and $21,018,000 for 2000, 1999 and 1998, respectively, was included in net occupancy expense, equipment expense and other expense in the consolidated income statements. Repairs and maintenance expense of $14,579,000, $15,150,000 and $14,841,000 for 2000, 1999 and 1998, respectively, was included in net occupancy expense, equipment expense and other expense. Interest expense capitalized on construction projects was $433,000, $312,000 and $31,000 in 2000, 1999 and 1998, respectively.

BORROWINGS
Short-term borrowings of the Company consisted mainly of federal funds purchased and securities sold under agreements to repurchase. The following table presents balance and interest rate information on these and other short-term borrowings.

                  Maximum        
    Year End   Average     Average   Outstanding        
    Weighted   Weighted   Balance     at any   Balance at  
(Dollars in thousands)
Borrower
Rate   Rate   Outstanding   Month End   December 31  

Federal funds purchased Subsidiary banks        
   
   
   
   and securities sold under          
   
   
   
   agreements to repurchase          
   
   
   
   2000   5.7 % 5.8 %
$
777,782  
$
1,047,916  
$
543,874  
   1999   4.1   4.5  
621,160  
1,042,429  
1,042,429  
   1998   4.2   4.8  
533,862  
617,830  
617,830  
FHLB advances Subsidiary bank        
   
   
   
   2000 (fixed rate)   7.1   7.1  
32,377  
50,000  
50,000  
           (floating rate)   6.7   6.7  
7,240  
50,000  
50,000  

Debt of the Company which had an original term of over one year consisted of the following at December 31, 2000.

        Year End          
    Maturity   Weighted     Year End  
(Dollars in thousands)
Borrower
Date   Rate     Balance  

FHLB advances Subsidiary banks 2002   7.1 %
$
100,000  
    2008-2013   5.5  
10,298  
Structured notes payable Venture capital subsidiary 12/1/07  
NM
    4,478  
    9/1/12  
NM
    7,515  
Mortgage note payable Bank realty subsidiary
Monthly until
           
    12/10/05   7.9     2,042  
Other             351  

Total long-term debt          
$
124,684  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS [CONT.]
Commerce Bancshares, Inc. and Subsidiaries

Banking subsidiaries of the Company are members of the Federal Home Loan Bank (FHLB) and have access to term financing from the FHLB. These borrowings are secured by investment securities and residential mortgages under a blanket collateral agreement. Rates in effect on these borrowings at year end ranged from 5.0% to 7.4%. Approximately $55,500,000 of the long-term FHLB advances have a floating interest rate.

Other long-term debt includes funds borrowed from third-party insurance companies by a venture capital subsidiary, a Missouri Certified Capital Company, to support its investment activities. Because the insurance companies receive tax credits, the borrowings do not bear interest. This debt is secured by assets of the subsidiary and letters of credit from an affiliate bank.

Regulations of the Federal Reserve System require reserves to be maintained by all banking institutions according to the types and amounts of certain deposit liabilities. These requirements restrict usage of a portion of the amounts shown as consolidated “Cash and due from banks” from everyday usage in operation of the banks. The minimum reserve requirements for the subsidiary banks at December 31, 2000, totaled $104,681,000.

Cash payments for interest on deposits and borrowings during 2000, 1999 and 1998 on a consolidated basis amounted to $320,071,000, $289,589,000 and $298,643,000, respectively.

INCOME TAXES

Total income taxes for 2000, 1999 and 1998 were allocated as shown in the following tables.

Income tax expense from operations for the years ended December 31, 2000, 1999 and 1998 consists of:

(In thousands)
Current
Deferred
Total
 

Year ended December 31, 2000:                  
   U.S. federal $87,648   $ (2,622 ) $85,026  
   State and local   4,282     39     4,321  

  $91,930   $ (2,583 ) $89,347  

Year ended December 31, 1999:                  
   U.S. federal   $85,825     $ (7,946 )   $77,879  
   State and local   3,805     (37 )   3,768  

    $89,630     $ (7,983 )   $81,647  

Year ended December 31, 1998:                  
   U.S. federal   $61,550     $10,697     $72,247  
   State and local   3,657     (431 )   3,226  

    $65,207     $10,266     $75,473  

Income tax expense (benefit) allocated directly to stockholders’ equity for the years ended December 31, 2000, 1999 and 1998 consists of:

(In thousands)  
2000
1999
1998

Unrealized gain (loss) on                  
   securities available for sale $10,467     $(33,278 )   $14,766  
Compensation expense for tax                  
   purposes in excess of                  
   amounts recognized for                  
   financial reporting purposes   (901 )   (1,119 )   (1,475 )

Income tax expense                  
   (benefit) allocated to                  
   stockholders’ equity $ 9,566     $(34,397 )   $13,291  

The tax effect of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities at December 31, 2000 and 1999 are presented below.

(In thousands)  
2000
1999
 

Deferred tax assets:            
   Loans, principally due to            
      allowance for loan losses $ 52,773     $ 53,017  
   Unrealized loss on            
      securities available for sale       690  
   Unearned fee income, due to earlier            
      recognition for tax purposes   696     610  
   Deferred compensation,            
      principally due to accrual for            
      financial reporting purposes   1,334     1,637  
   Accrued expenses, principally due to            
      accrual for financial reporting purposes   3,190     2,168  
   Net operating loss carryforwards            
      of acquired companies   99     123  

Total gross deferred tax assets   58,092     58,245  

Deferred tax liabilities:            
   Investment securities,            
      principally due to discount accretion   1,879     2,269  
   Capitalized interest   804     839  
   Unrealized gain on            
      securities available for sale   9,777      
   Land, buildings and equipment,            
      principally due to write-up in            
      value in purchase accounting            
      entries for financial reporting   38,231     33,125  
   Core deposit intangible, principally            
      due to purchase accounting entries            
      for financial reporting   2,478     3,595  
   Pension benefit obligation, due to            
      recognition of the excess pension            
      asset for financial reporting purposes   1,056     1,281  
   Realignment of corporate entities   29,850     33,850  
   Other   2,491     2,474  

Total gross deferred tax liabilities   86,566     77,433  

Net deferred tax liability $(28,474 )   $(19,188 )

Actual income tax expense differs from the amounts computed by applying the U.S. federal income tax rate of 35% as a result of the following:

(In thousands)  
2000
1999
1998
 

Computed “expected”                  
   tax expense $ 93,772   $ 86,751   $ 78,947  
Increase (reduction) in                  
   income taxes resulting from:                  
      Amortization of goodwill   2,361     1,829     1,716  
      Tax exempt income   (1,753 )   (2,164 )   (2,334 )
      Tax deductible dividends on                  
         allocated shares held by                  
         the Company’s ESOP   (838 )   (777 )   (734 )
      Contribution of                  
         appreciated assets   (1,064 )       (1,119 )
      Federal business credits   (1,776 )   (1,013 )   (810 )
      State and local income                  
         taxes, net of federal                  
         income tax benefit   2,808     2,449     2,097  
      Other, net   (4,163 )   (5,428 )   (2,290 )

Total income tax expense $ 89,347   $ 81,647   $ 75,473  

Cash payments of income taxes, net of refunds and interest received, amounted to $92,247,000, $104,261,000 and $56,220,000 on a consolidated basis during 2000, 1999 and 1998, respectively. The Parent had net receipts of $1,622,000, $2,415,000 and $3,341,000 during 2000, 1999 and 1998, respectively, from tax benefits.

EMPLOYEE BENEFIT PLANS
Employee benefits charged to operating expenses aggregated $29,043,000, $29,351,000 and $25,255,000 for 2000, 1999 and 1998, respectively. Substantially all of the Company’s employees are covered by a noncontributory defined benefit pension plan. Participants are fully vested after five years of service and the benefits are based on years of participation and average annualized earnings. The Company’s funding policy is to make contributions to a trust as necessary to provide for current service and for any unfunded accrued actuarial liabilities over a reasonable period. To the extent that these requirements are fully covered by assets in the trust, a contribution may not be made in a particular year. The following items are components of the net pension cost for the years ended December 31, 2000, 1999 and 1998.

(In thousands)  
2000
1999
1998
 

Service cost-benefits                  
   earned during the year $ 3,164   $ 3,678   $ 3,329  
Interest cost on projected                  
   benefit obligation   4,187     3,940     4,006  
Actual plan assets value                  
   (increase) decrease   (5,808 )   (5,397 )   (5,512 )
Net amortization and deferral   (780 )   (696 )   (795 )

Net periodic pension cost $ 763   $ 1,525   $ 1,028  

The following table sets forth the pension plan’s funded status, using valuation dates of September 30, 2000 and 1999.

(In thousands)  
2000
1999
 

Change in projected benefit obligation            

Projected benefit obligation at beginning of year $ 57,312   $ 60,308  
Service cost   3,164     3,678  
Interest cost   4,187     3,940  
Benefits paid   (4,732 )   (4,429 )
Actuarial (gain) loss   (87 )   (6,185 )

Projected benefit obligation at end of year   59,844     57,312  

             
Change in plan assets            

Fair value of plan assets at beginning of year   66,430     61,828  
Actual return on plan assets   9,878     9,031  
Employer contributions   11      
Benefits paid   (4,732 )   (4,429 )

Fair value of plan assets at end of year   71,587     66,430  

             
Plan assets in excess of projected benefit obligation   11,743     9,118  
Unrecognized net (gain) loss from past            
   experience different from that assumed            
   and effects of change in assumptions   (6,995 )   (2,836 )
Prior service benefit not yet recognized            
   in net pension cost   (932 )   (1,076 )
Unrecognized net transition asset            
   being recognized over 15 years   (1,276 )   (1,915 )

Prepaid pension cost included in other assets $ 2,540   $ 3,291  

Assumptions used in computing the plan’s funded status were:

 
2000
1999
1998
 

Discount rate 7.75 % 7.75 % 6.75 %
Rate of increase in future            
   compensation levels 5.70 % 5.70 % 5.70 %
Long-term rate of return on assets 9.00 % 9.00 % 9.00 %

At December 31, 2000, approximately 74% of plan assets were invested in U.S. government bonds, corporate bonds and equities.

In addition to the pension plan, substantially all of the Company’s employees are covered by a contributory defined contribution plan (401K), the Participating Investment Plan. Under the plan, the Company makes matching contributions, which aggregated $3,210,000 in 2000, $3,108,000 in 1999 and $2,692,000 in 1998.

STOCK OPTION PLANS, RESTRICTED STOCK
AWARDS AND DIRECTORS STOCK PURCHASE PLAN*

The Company has reserved 10,201,472 shares of its common stock for issuance under various stock option plans offered to certain key employees of the Company and its subsidiaries. Options are granted, by action of the Board of Directors, to acquire stock at fair market value at the date of the grant, for a term of 10 years.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS [CONT.]
Commerce Bancshares, Inc. and Subsidiaries

At December 31, 2000, 3,440,356 shares remain available for option grants under these programs. The following tables summarize option activity over the last three years and current options outstanding.

           
2000
  1999  
1998
 

            Weighted       Weighted       Weighted  
                Average       Average       Average  
           
Shares
    Option Price  
Shares
  Option Price  
Shares
  Option Price  

Outstanding at beginning of year
  2,808,794  
$24.41
  2,642,384   $21.52   2,440,515   $17.35  

Granted         558,962    
29.10
  505,015      
34.67
  490,804    
38.87
 
Cancelled         (91,742 )  
34.35
  (33,908 )    
34.88
  (16,200 )  
31.23
 
Exercised         (227,183 )  
18.49
  (304,697 )    
15.12
  (272,735 )  
14.79
 

Outstanding at end of year
  3,048,831  
$25.42
  2,808,794   $24.41   2,642,384   $21.52  

                                           
                                           
                 
Options Outstanding
Options Exercisable
 

           
    Weighted                        
           
Number
    Average  
Weighted
 
Number
  Weighted  
           
Outstanding at
    Remaining  
Average
 
Exercisable at
  Average  
Range of Exercise Prices
 
December 31, 2000
  Contractual Life  
Exercise Price
 
December 31, 2000
  Exercise Price  

$11.06 -$17.63
  891,149     2.9 years   $   14.20       891,149   $
14.20
 
$18.61 -$25.69
  734,476     5.7 years       22.67       734,476    
22.67
 
$28.87 -$34.69
  977,225     8.6 years       31.61       361,691    
32.59
 
$34.92 -$42.87
  445,981     7.2 years       38.76       330,068    
38.81
 

$11.06 -$42.87
  3,048,831     6.0 years   $   25.42       2,317,384   $
23.26
 

The Company has a restricted stock award plan under which 316,594 shares of common stock were reserved, and 143,288 shares remain available for grant at December 31, 2000. The plan allows for awards to key employees, by action of the Board of Directors, with restrictions as to transferability, sale, pledging, or assigning, among others, prior to the end of the restriction period. The restriction period may not exceed 10 years. The Company issued awards totaling 26,422 shares in 2000, 12,748 shares in 1999 and 17,403 shares in 1998, resulting in deferred compensation amounts of $782,000, $439,000 and $687,000, respectively. Approximately $289,000, $322,000 and $276,000 was amortized to salaries expense in 2000, 1999 and 1998, respectively. Unamortized deferred compensation of $1,179,000, $916,000 and $904,000 has been recorded as a reduction of stockholders’ equity at December 31, 2000, 1999 and 1998, respectively.

The Company has a directors stock purchase plan whereby outside directors of the Company and its subsidiaries may elect to use their directors’ fees to purchase Company stock at market value each month end. Remaining shares reserved for this plan total 170,932 at December 31, 2000. In 2000, 19,484 shares were purchased at an average price of $31.57 and in 1999, 18,959 shares were purchased at an average price of $35.60.

The Company applies Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees”, and related interpretations in accounting for its plans. Accordingly, no compensation expense has been recognized for its stock-based compensation plans other than for restricted stock and performance-based awards. Had compensation cost for the Company’s other stock option plans been determined based upon the fair value at the grant date for awards under these plans consistent with the methodology prescribed under Statement of Financial Accounting Standards No. 123, “Accounting for Stock-Based Compensation”, the Company’s net income and income per share would have been reduced to the pro forma amounts shown below.

(In thousands, except per share data)  
2000
1999
1998
 

Net income                        
   As reported $ 178,574   $ 166,213   $ 150,091  
   Pro forma   175,482     162,926     147,144  

Basic income per share                        
   As reported   $ 2.79     $ 2.50     $ 2.23  
   Pro forma     2.75       2.45       2.19  

Diluted income per share                        
   As reported   $ 2.76     $ 2.47     $ 2.19  
   Pro forma     2.71       2.42       2.15  

Below are the fair values of options granted using the Black-Scholes option-pricing model and the model assumptions.

 
2000
1999
1998
 

Weighted per share average                  
   fair value at grant date
$8.21
$10.76
$11.80
 
Assumptions:                  
   Dividend yield 2.0 %   2.0 %   2.0 %
   Volatility 24.7 % 24.2 % 24.2 %
   Risk-free interest rate 5.1 %   6.8 %   5.0 %
   Expected life
4.8 years
5.5 years
6.5 years

*All share and per share amounts in this note have been restated for the 5% stock dividend distributed in 2000.

COMPREHENSIVE INCOME
Statement of Financial Accounting Standards No. 130 requires the reporting of comprehensive income and its components. Comprehensive income is defined as the change in equity from transactions and other events and circumstances from non-owner sources, and excludes investments by and distributions to owners. Comprehensive income includes net income and other items of comprehensive income meeting the above criteria. The Company’s only component of other comprehensive income is the unrealized holding gains and losses on available for sale securities as shown below.

  For the Years Ended December 31  

(In thousands)   2000     1999     1998  

Unrealized holding gains (losses) $ 24,573   $ (86,680 ) $ 44,033  
Reclassification adjustment for (gains)                  
      losses included in net income   3,083     (892 )   (5,915 )

Net unrealized gains                  
   (losses) on securities   27,656     (87,572 )   38,118  
Income tax expense (benefit)   10,467     (33,278 )   14,766  

Other comprehensive income (loss) $ 17,189   $ (54,294 ) $ 23,352  

SEGMENTS
Management has established three operating segments within the Company. The Consumer segment includes the retail branch network, consumer finance, bankcard, student loans and discount brokerage services. The Commercial segment provides corporate lending, leasing, and international services, as well as business, government deposit and cash management services. The Money Management segment provides traditional trust and estate tax planning services, and advisory and discretionary investment management services.

The Company’s business line reporting system derives segment information by specifically attributing most assets and income statement items to a segment. The Company’s internal funds transfer pricing methodology allocates a standard cost for funds used or credit for funds provided to all segment assets and liabilities using funding pools. Income and expense that directly relate to segment operations are recorded in the segment when incurred. Expenses that indirectly support the segments are allocated based on the most appropriate method available.

The Company’s reportable segments are strategic lines of business that offer different products and services. They are managed separately because each line services a specific customer need, requiring different performance measurement analyses and marketing strategies.

The following tables present selected financial information by segment and reconciliations of combined segment totals to consolidated totals. There were no material intersegment revenues between the three segments.

SEGMENT INCOME STATEMENT DATA

   
Money
Segment
Other/
Consolidated
 
(In thousands) Consumer
Commercial
Management
Totals
Elimination
Totals
 

Year ended December 31, 2000:                                    
Net interest income after loan loss expense $ 22,982   $ 331,203   $ (14,091 ) $ 340,094   $ 105,400   $ 445,494  
Cost of funds allocation   232,342     (161,215 )   20,110     91,237     (91,237 )    
Non-interest income   140,068     29,068     72,427     241,563     11,245     252,808  

Total net revenue   395,392     199,056     78,446     672,894     25,408     698,302  
Non-interest expense   255,491     84,994     55,446     395,931     34,450     430,381  

Income before income taxes $ 139,901   $ 114,062   $ 23,000   $ 276,963   $ (9,042 ) $ 267,921  

                                     
Year ended December 31, 1999:                                    
Net interest income after loan loss expense $ 35,025   $ 256,489   $ (17,705 ) $ 273,809   $ 156,857   $ 430,666  
Cost of funds allocation   198,781     (101,544 )   23,828     121,065     (121,065 )    
Non-interest income   131,604     27,043     71,318     229,965     6,244     236,209  

Total net revenue   365,410     181,988     77,441     624,839     42,036     666,875  
Non-interest expense   263,284     79,489     51,531     394,304     24,711     419,015  

Income before income taxes $ 102,126   $ 102,499   $ 25,910   $ 230,535   $ 17,325   $ 247,860  

                                     
Year ended December 31, 1998:                                    
Net interest income after loan loss expense $ 5,104   $ 244,795   $ (18,830 ) $ 231,069   $ 159,802   $ 390,871  
Cost of funds allocation   214,894     (98,183 )   23,995     140,706     (140,706 )    
Non-interest income   114,116     25,840     65,300     205,256     8,781     214,037  

Total net revenue   334,114     172,452     70,465     577,031     27,877     604,908  
Non-interest expense   232,685     74,167     45,616     352,468     26,876     379,344  

Income before income taxes $ 101,429   $ 98,285   $ 24,849   $ 224,563   $ 1,001   $ 225,564  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS [CONT.]
Commerce Bancshares, Inc. and Subsidiaries

The segment activity, as shown on the previous page, includes both direct and allocated items. Amounts in the “Other/Elimination” column include activity not related to the segments, such as that relating to administrative functions, and the effect of certain expense allocations to the segments.

SEGMENT BALANCE SHEET DATA

   
Money
Segment
Other/
Consolidated
(In thousands)  
Consumer
Commercial
Management
Totals
Elimination
Totals

Average balances for 2000:                                    
Assets $3,644,089   $4,343,668   $125,585   $8,113,342   $2,905,788   $11,019,130  
Loans   3,490,109     4,310,237     405     7,800,751     1,290     7,802,041  
Deposits   7,139,953     1,774,740     8,978     8,923,671     17,723     8,941,394  

                                     
Average balances for 1999:                                    
Assets   $3,677,667     $3,741,466     $ 88,945     $7,508,078     $3,596,386     $11,104,464  
Loans   3,510,062     3,711,447     2,659     7,224,168     (7,301 )   7,216,867  
Deposits   7,408,465     1,854,732     28,240     9,291,437     (31,895 )   9,259,542  

The above segment balances include only those items directly associated with the segment. The “Other/Elimination” column includes unallocated bank balances not associated with a segment (such as investment securities, federal funds sold, goodwill and core deposit premium), balances relating to certain other administrative and corporate functions, and eliminations between segment and non-segment balances. This column also includes the resulting effect of allocating such items as float, deposit reserve and capital for the purpose of computing the cost or credit for funds used/provided.

COMMON STOCK
On December 15, 2000, the Company distributed a 5% stock dividend on its $5 par common stock for the seventh consecutive year. All per share data in this report has been restated to reflect the stock dividend. The table below is a summary of share activity in 2000.


Purchases of common stock 2,996,001  
Issuance of stock:    
   Sales under employee and director plans 222,350  
   5% stock dividend 2,976,780  

Basic income per share is computed by dividing income available to common stockholders by the weighted average number of common shares outstanding during the year. Diluted income per share gives effect to all dilutive potential common shares that were outstanding during the year. The shares used in the calculation of basic and diluted income per share, which have been restated for all stock dividends, are as follows:

  For the Years Ended December 31  

(In thousands) 2000   1999   1998  

Weighted average common            
   shares outstanding 63,920   66,551   67,327  
Stock options 735   874   1,143  

  64,655   67,425   68,470  

Under a Rights Agreement dated August 23, 1988, as amended in the amended and restated rights agreement with Commerce Bank, N.A. as rights agent, dated as of July 19, 1996, certain rights have attached to the common stock. Under certain circumstances relating to the acquisition of, or tender offer for, a specified percentage of the Company’s outstanding common stock, holders of the common stock may exercise the rights and purchase shares of Series A Preferred Stock or, at a discount, common stock of the Company or an acquiring company.

In February 2000, the Board of Directors approved additional purchases of the Company’s common stock, bringing the total purchase authorization to 3,000,000 shares. The Company has routinely used these reacquired shares to fund employee benefit programs and annual stock dividends. Approximately 2,683,000 shares have been acquired under the 2000 approval through December 31, 2000.

REGULATORY CAPITAL REQUIREMENTS
The Company is subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory actions by regulators that could have a direct material effect on the Company’s financial statements. The regulations require the Company to meet specific capital adequacy guidelines that involve quantitative measures of the Company’s assets, liabilities and certain

off-balance-sheet items as calculated under regulatory accounting practices. The Company’s capital classification is also subject to qualitative judgments by the regulators about components, risk weightings and other factors.

Quantitative measures established by regulation to ensure capital adequacy require the Company to maintain minimum amounts and ratios of Tier 1 capital to total average assets (leverage ratio), and minimum ratios of Tier 1 and Total capital to risk-weighted assets (as defined). The minimum required ratios for well-capitalized banks are 6.00% for Tier 1 capital, 10.00% for Total capital and 5.00% for the leverage ratio.

The Company’s actual capital amounts and ratios at the last two year ends are as follows:

(Dollars in thousands)
2000
1999
 

Risk-Weighted Assets $8,889,195   $8,678,987  
Tier 1 Capital $1,070,491   $1,014,071  
Total Capital $1,187,865   $1,127,005  
Tier 1 Capital Ratio 12.04 % 11.68 %
Total Capital Ratio 13.36 % 12.99 %
Leverage Ratio 9.91 % 9.17 %

Management believes that, at December 31, 2000, the Company meets all capital requirements to which it is subject.

FAIR VALUE OF FINANCIAL INSTRUMENTS
Statement of Financial Accounting Standards No. 107, “Disclosures about Fair Value of Financial Instruments”, requires disclosure of estimated fair values for financial instruments held by the Company. Fair value estimates, methods and assumptions are set forth below.

LOANS Fair values are estimated for various groups of loans segregated by 1) type of loan, 2) fixed/adjustable interest terms and 3) performing/non-performing status. The fair value of performing loans is calculated by discounting all simulated cash flows. Cash flows include all principal and interest to be received, taking embedded optionality such as the customer’s right to prepay into account. Discount rates are computed for each loan category using implied forward market rates adjusted to recognize each loan’s approximate credit risk. Fair value of non-accrual loans approximates their carrying value because such loans are recorded at the appraised or estimated recoverable value of the collateral or the underlying cash flow.

The “Carrying Amount” of loans in the following schedule excludes deferred or unamortized fees and costs related to the loan transaction.

INVESTMENT SECURITIES The fair values of the debt and equity instruments in the available for sale and trading sections of the investment security portfolio are estimated based on prices published in financial newspapers or bid quotations received from securities dealers. The fair value of those equity investments for which a market source is not readily available is estimated at carrying value.

A schedule of investment securities by category and maturity is provided in the Investment Securities note to the consolidated financial statements. Fair value estimates are based on the value of one unit without regard to any premium or discount that may result from concentrations of ownership, possible tax ramifications or estimated transaction costs.

FEDERAL FUNDS SOLD AND SECURITIES PURCHASED UNDER AGREEMENTS TO RESELL AND CASH AND DUE FROM BANKS The carrying amounts of federal funds sold and securities purchased under agreements to resell and cash and due from banks approximate fair value. Federal funds sold and securities purchased under agreements to resell generally mature in 90 days or less.

DEPOSITS Statement 107 specifies that the fair value of deposits with no stated maturity is equal to the amount payable on demand. Such deposits include savings and interest and non-interest bearing demand deposits. These fair value estimates do not recognize any benefit the Company receives as a result of being able to administer, or control, the pricing of these accounts. The fair value of certificates of deposit is based on the discounted value of contractual cash flows. Discount rates are based on the Company’s approximate cost of obtaining similar maturity funding in the market.

BORROWINGS Federal funds purchased and securities sold under agreements to repurchase mature or reprice within 90 days; therefore, their fair value approximates carrying value. The fair value of long-term debt is estimated by discounting contractual maturities using an estimate of the current market rate for similar instruments.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS [CONT.]
Commerce Bancshares, Inc. and Subsidiaries

The estimated fair values of the Company’s financial instruments are as follows:

      2000           1999      

   
Carrying
Estimated
Carrying
Estimated
 
(In thousands)  
Amount
Fair Value
Amount
Fair Value
 

                         
FINANCIAL ASSETS                        
Loans $7,890,774   $7,868,962     $7,566,363     $7,489,108  
Available for sale investment securities   1,864,991     1,864,991     2,451,785     2,451,785  
Trading account securities   20,674     20,674     23,639     23,639  
Other non-marketable securities   55,238     55,238     32,991     32,991  
Federal funds sold and securities purchased under                        
   agreements to resell   241,835     241,835     238,602     238,602  
Cash and due from banks   616,724     616,724     685,157     685,157  

                         
FINANCIAL LIABILITIES                        
Non-interest bearing demand deposits $1,564,907   $1,564,907     $1,584,333     $1,584,333  
Savings and interest bearing demand deposits   5,049,729     5,049,729     5,154,506     5,154,506  
Time open and C.D.’s:                        
   Maturing in year 1   1,664,262     1,655,580     1,829,817     1,811,889  
   Maturing in year 2   613,670     609,585     364,858     359,744  
   Maturing in year 3   91,454     90,776     110,624     109,073  
   Maturing in year 4   50,655     50,222     61,218     60,354  
   Maturing in year 5   43,021     42,618     48,265     47,543  
   Maturing in over 5 years   4,040     3,996     10,502     10,335  
Federal funds purchased and securities                        
   sold under agreements to repurchase   543,874     543,874     1,042,429     1,042,429  
Long-term debt and other borrowings   224,684     222,444     25,735     19,097  

OFF-BALANCE-SHEET FINANCIAL INSTRUMENTS The fair value of letters of credit and commitments to extend credit is based on the fees currently charged to enter into similar agreements. The aggregate of these fees is not material.

The Company enters into foreign exchange contracts both to facilitate customer business and to manage the resultant risk. The Company maintains a generally matched position to minimize currency fluctuation exposure. Interest rate swap contracts are entered into by the Company to limit its interest rate risk. The fair value of these contracts is determined by contacting appropriate brokers for the current cost of selling, purchasing or closing out the various contracts. The fair values of the foreign exchange contracts and interest rate swaps are not material.

These instruments are also referenced in the consolidated financial statements notes on Financial Instruments with Off-Balance-Sheet Risk or Loans and Allowance for Losses.

LIMITATIONS Fair value estimates are made at a specific point in time based on relevant market information. They do not reflect any premium or discount that could result from offering for sale at one time the Company’s entire holdings of a particular financial instrument. Because no market exists for many of the Company’s financial instruments, fair value estimates are based on judgments regarding future expected loss experience, risk characteristics and economic conditions. These estimates are subjective, involve uncertainties and cannot be determined with precision. Changes in assumptions could significantly affect the estimates.

FINANCIAL INSTRUMENTS
WITH OFF-BALANCE-SHEET RISK

The Company engages in various transactions with off-balance-sheet risk in the normal course of business to meet customer financing needs. The Company uses the same credit policies in making the commitments and conditional obligations described below as it does for on-balance-sheet instruments. The contractual or notional amounts of financial instruments with off-balance-sheet risk at December 31 were:

(In thousands)  
2000
1999
 

Commitments to extend credit:            
   Credit card $2,430,071     $2,437,851  
   Other   2,872,555     3,044,918  
Commitments to purchase/sell            
   when-issued securities       8,083  
Standby letters of credit,            
   net of participations   302,177     246,501  
Commercial letters of credit   49,274     31,590  
Foreign exchange contracts:            
   Forward contracts   195,519     96,878  
   Options written/purchased   1,936     1,128  
   Spot contracts   25,255     4,906  
Interest rate swaps   21,039     23,065  

Commitments to extend credit are legally binding agreements to lend to a borrower providing there are no violations of any conditions established in the contract. As many of the commitments are expected to expire without being drawn upon, the total commitment does not necessarily represent future cash requirements. Refer to the consolidated financial statements note on Loans and Allowance for Losses for further discussion.

Issuance of standby and commercial letters of credit beneficially assist customers engaged in a wide range of commercial enterprise and international trade. Standby letters of credit serve as payment assurances to a third party in the event the bank’s customer fails to perform its financial and/or contractual obligations. Most expire over the next 12 months and are secured by 1) a line of credit with, 2) a certificate of deposit held by, 3) marketable securities held by, or 4) a deed of trust held by a banking subsidiary. Commercial letters of credit generally finance the purchase of imported goods and provide a payment engagement against presentation of documents meeting the terms and conditions set forth in the letter of credit instrument.

Transactions involving securities described as “when-issued” are treated as conditional transactions in a security authorized for issuance but not yet actually issued. Purchases and sales of when-issued securities for which settlement date has not occurred are not to be reflected in the financial statements until settlement date.

Foreign exchange contracts are commitments to purchase or deliver foreign currency on a specified date at a specified exchange rate. The Company enters into foreign exchange contracts primarily to enable customers involved in international business to hedge their exposure to foreign currency fluctuations, and to minimize the Company’s related exposure arising in connection with these customer transactions. The Company maintains a generally matched position. Risk arises primarily from non-performance by the counterparty, in which case the currency must be bought or sold at the prevailing market rate. In addition, the Company uses foreign exchanges contracts, to a limited extent, for trading purposes including taking proprietary positions. Due to the size of proprietary positions, exchange rate and other market risks are minimal. The Company also enters into interest rate swaps to limit its interest rate risk. Interest rate swaps are contractual agreements between counterparties to exchange fixed and floating rate payment obligations over a set period of time. The current credit exposure (or replacement cost) across all off-balance-sheet derivative contracts covered by the risk-based capital standards was $5,816,000 at December 31, 2000.

COMMITMENTS AND CONTINGENCIES
The Company leases certain premises and equipment, all of which were classified as operating leases. The rent expense under such arrangements amounted to $3,697,000, $3,432,000 and $3,054,000 in 2000, 1999 and 1998, respectively. A summary of minimum lease commitments follows:

(In thousands)   Type of Property        

Years Ended December 31   Real Property   Equipment   Commitments  

   2001  
$ 2,873
  $505
$ 3,378  
   2002   2,430   352   2,782  
   2003   2,088   349   2,437  
   2004   1,673   260   1,933  
   2005   1,441   1   1,442  
   After   $14,607     $14,607  

Total minimum lease payments           $26,579  

All leases expire prior to 2055. It is expected that in the normal course of business, leases that expire will be renewed or replaced by leases on other properties; thus, the future minimum lease commitments will not be less than the amounts shown for 2000.

The Company incurred expense of $17,381,000 in 2000, $17,537,000 in 1999 and $15,248,000 in 1998 under an agreement to outsource certain data processing services. Future payments will adjust for inflation and transaction volume.

In the normal course of business, the Company had certain lawsuits pending at December 31, 2000. In the opinion of management, after consultation with legal counsel, none of these suits will have a significant effect on the financial condition and results of operations of the Company.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS [CONT.]
Commerce Bancshares, Inc. and Subsidiaries

PARENT COMPANY CONDENSED FINANCIAL STATEMENTS
Following are the condensed financial statements of Commerce Bancshares, Inc. (Parent only) for the periods indicated:

CONDENSED BALANCE SHEETS

                December 31

(In thousands)   2000           1999  

ASSETS            
Investment in consolidated subsidiaries:            
Banks $ 958,531     $ 923,213  
Non-banks   34,140     31,114  
Investment in unconsolidated subsidiaries   13,155     11,753  
Receivables from subsidiaries, net of borrowings   13,005     6,807  
Cash   91     195  
Securities purchased under agreements to resell   8,505     5,918  
Investment securities:            
   Available for sale   119,105     103,344  
   Other non-marketable   4,999     4,009  
Other assets   9,468     7,657  

Total assets $1,160,999     $1,094,010  

             
LIABILITIES AND STOCKHOLDERS EQUITY            
Accounts payable, accrued taxes and other liabilities $     17,244     $     14,178  

Total liabilities   17,244     14,178  

Stockholders’ equity   1,143,755   1,079,832  

Total liabilities and stockholders’ equity $1,160,999     $1,094,010  

CONDENSED STATEMENTS OF INCOME

                  For the Years Ended December 31  

(In thousands)   2000     1999     1998  

INCOME                  
Dividends received from consolidated subsidiaries:                  
   Banks $154,500     $103,910     $142,316  
   Non-banks   200     169     379  
Earnings of consolidated subsidiaries, net of dividends   25,133     62,590     8,317  
Interest on investment securities   4,141     3,927     4,198  
Interest on securities purchased under agreements to resell   414     321     316  
Management fees charged subsidiaries   28,155     22,743     20,719  
Net gains (losses) on securities transactions   237     (53 )   1,101  
Other   5,908     5,670     2,130  

Total income   218,688     199,277     179,476  

                   
EXPENSE                  
Salaries and employee benefits   26,107     21,249     19,854  
Professional fees   2,644     2,378     2,647  
Data processing fees paid to affiliates   3,337     2,436     1,164  
Marketing   331     491     519  
Other   9,453     8,720     7,398  

Total expense   41,872     35,274     31,582  

Income tax expense (benefit)   (1,758 )   (2,210 )   (2,197 )

Net income $178,574     $166,213     $150,091  

CONDENSED STATEMENTS OF CASH FLOWS

    For the Years Ended December 31  

(In thousands)   2000     1999     1998  

OPERATING ACTIVITIES                  
Net income $ 178,574   $ 166,213   $ 150,091  
Adjustments to reconcile net income to net                  
   cash provided by operating activities:                  
      Earnings of consolidated subsidiaries, net of dividends   (25,133 )   (62,590 )   (8,317 )
      Other adjustments, net   (496 )   7,648     2,168  

Net cash provided by operating activities   152,945     111,271     143,942  

                   
INVESTING ACTIVITIES                  
(Increase) decrease in investment in subsidiaries, net   107     (103 )   (3 )
(Increase) decrease in receivables from subsidiaries, net of borrowings   (6,198 )   252     3,524  
Proceeds from sales of investment securities   7,533     3,374     6,994  
Proceeds from maturities of investment securities   374,779     451,473     432,963  
Purchases of investment securities (392,570 )   (452,352 )   (471,530 )
Net (increase) decrease in securities purchased under agreements to resell   (2,587 )   1,084     98  
Net purchases of equipment   (1,178 )   (1,080 )   (526 )

Net cash provided (used) by investing activities   (20,114 )   2,648     (28,480 )

                   
FINANCING ACTIVITIES                  
Purchases of treasury stock   (98,720 )   (81,648 )   (85,132 )
Issuance under stock purchase, option and benefit plans   3,398     3,486     3,737  
Cash dividends paid on common stock   (37,613 )   (36,054 )   (33,742 )

Net cash used by financing activities   (132,935 )   (114,216 )   (115,137 )

Increase (decrease) in cash   (104 )   (297 )   325  
Cash at beginning of year   195     492     167  

Cash at end of year $ 91   $ 195   $ 492  

Dividends paid by the Parent were substantially provided from subsidiary bank dividends. The subsidiary banks may distribute dividends without prior regulatory approval that do not exceed the sum of net income for the current year and retained net income for the preceding two years, subject to maintenance of minimum capital requirements. The Parent charges fees to its subsidiaries for management services provided, which are allocated to the subsidiaries based primarily on total average assets. The Parent makes advances to non-banking subsidiaries and subsidiary bank holding companies. Advances are made to the Parent by subsidiary bank holding companies for investment in temporary liquid securities. Interest on such advances is based on market rates.

At December 31, 2000, the Parent had a $20,000,000 line of credit for general corporate purposes with a subsidiary bank. During 2000, the Parent had no borrowings from the subsidiary bank.

Investment securities held by the Parent, which consist primarily of common stock and commercial paper, included an unrealized gain in fair value of $31,300,000 at December 31, 2000. The corresponding net of tax unrealized gain included in stockholders’ equity was $19,407,000. Also included in stockholders’ equity was the unrealized net of tax loss in fair value of investment securities held by subsidiaries, which amounted to $3,440,000 at December 31, 2000.

INDEPENDENT AUDITORS REPORT
Commerce Bancshares, Inc. and Subsidiaries

The Board of Directors
Commerce Bancshares, Inc.:

We have audited the accompanying consolidated balance sheets of Commerce Bancshares, Inc. and Subsidiaries as of December 31, 2000 and 1999, and the related consolidated statements of income, stockholders’ equity and cash flows for each of the years in the three-year period ended December 31, 2000. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Commerce Bancshares, Inc. and Subsidiaries as of December 31, 2000 and 1999, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2000, in conformity with accounting principles generally accepted in the United States of America.

January 31, 2001
Kansas City, Missouri

STATEMENT OF MANAGEMENTS RESPONSIBILITY
Commerce Bancshares, Inc. and Subsidiaries

FINANCIAL STATEMENTS Commerce Bancshares, Inc. is responsible for the preparation, integrity, and fair presentation of its published financial statements. The consolidated financial statements have been prepared in accordance with generally accepted accounting principles and, as such, include amounts based on judgments and estimates of management.

INTERNAL CONTROL STRUCTURE OVER FINANCIAL REPORTING Management is responsible for establishing and maintaining an effective internal control structure over financial reporting. The system contains monitoring mechanisms, and actions are taken to correct deficiencies identified.

There are inherent limitations in the effectiveness of any system of internal control, including the possibility of human error and the circumvention or overriding of controls. Accordingly, even an effective internal control system can provide only reasonable assurance with respect to financial statement preparation. Further, because of changes in conditions over time, the effectiveness of an internal control system may vary.

Management assessed its internal control structure over financial reporting as of December 31, 2000. This assessment was based on criteria for effective internal control over financial reporting described in “Internal Control – Integrated Framework” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management believes that Commerce Bank, N.A. (Missouri), Commerce Bank, N.A. (Illinois) and Commerce Bank, N.A. (Kansas) maintained effective internal control structures over financial reporting as of December 31, 2000.

COMPLIANCE WITH LAWS AND REGULATIONS
Management is also responsible for compliance with the federal and state laws and regulations concerning dividend restrictions and federal laws and regulations concerning loans to insiders as designated by the FDIC as safety and soundness laws and regulations.

Management assessed its compliance with the designated laws and regulations relating to safety and soundness. Based on this assessment, management believes that Commerce Bank, N.A. (Missouri), Commerce Bank, N.A. (Illinois) and Commerce Bank, N.A. (Kansas), subsidiary insured depository institutions of Commerce Bancshares, Inc., complied, in all significant respects, with the designated laws and regulations related to safety and soundness for the year ended December 31, 2000.

SUMMARY OF QUARTERLY STATEMENTS OF INCOME
Years Ended December 31, 2000, 1999 and 1998

          For the Quarter Ended          

   
(In thousands, except per share data)   12/31/00     9/30/00  
6/30/00     3/31/00    

   
Interest income
$
206,095  
$
206,771  
$
202,472  
$
196,830    
Interest expense
(86,329 )
(86,087 )
(81,462 )
(77,637 )  

   
Net interest income
119,766  
120,684  
121,010  
119,193    
Non-interest income
67,839  
64,182  
63,991  
56,796    
Salaries and employee benefits
(55,723 )
(55,107 )
(54,963 )
(54,863 )  
Other expense
(54,035 )
(54,958 )
(50,635 )
(50,097 )  
Provision for loan losses
(8,067 )
(8,216 )
(10,211 )
(8,665 )  

   
Income before income taxes
69,780  
66,585  
69,192  
62,364    
Income taxes
(23,557 )
(21,092 )
(23,589 )
(21,109 )  

   
Net income
$
46,223  
$
45,493  
$
45,603  
$
41,255    

   
Net income per share – basic*
$
.73  
$
.72  
$
.71  
$
.63    
Net income per share – diluted*
$
.72  
$
.71  
$
.70  
$
.63    

   
Weighted average shares – basic*   62,807  
63,458  
64,273  
65,158    
Weighted average shares – diluted*   63,665  
64,237  
64,969  
65,764    
                           

   
       
For the Quarter Ended  
     

   
(In thousands, except per share data)   12/31/99  
9/30/99  
6/30/99  
3/31/99    

   
Interest income
$
192,561  
$
189,412  
$
184,155  
$
184,498    
Interest expense
(72,788 )
(70,420 )
(69,085 )
(72,332 )  

   
Net interest income
119,773  
118,992  
115,070  
112,166    
Non-interest income
60,584  
56,733  
61,436  
57,456    
Salaries and employee benefits
(54,640 )
(53,183 )
(53,369 )
(54,025 )  
Other expense
(52,401 )
(51,483 )
(51,238 )
(48,676 )  
Provision for loan losses
(9,751 )
(8,293 )
(8,741 )
(8,550 )  

   
Income before income taxes
63,565  
62,766  
63,158  
58,371    
Income taxes
(19,212 )
(21,362 )
(21,387 )
(19,686 )  

   
Net income
$
44,353  
$
41,404  
$
41,771  
$
38,685    

   
Net income per share – basic*
$
.68  
$
.62  
$
.63  
$
.57    
Net income per share – diluted*
$
.67  
$
.62  
$
.61  
$
.57    

   
Weighted average shares – basic*   65,821  
66,267  
66,832  
67,303    
Weighted average shares – diluted*   66,619  
67,101  
67,739  
68,263    

   
       
For the Quarter Ended  
     

   
(In thousands, except per share data)   12/31/98  
9/30/98  
6/30/98  
3/31/98    

   
Interest income
$
187,299  
$
183,468  
$
180,151  
$
177,553    
Interest expense
(75,429 )
(76,863 )
(74,955 )
(73,479 )  

   
Net interest income
111,870  
106,605  
105,196  
104,074    
Non-interest income
57,667  
50,670  
55,741  
49,959    
Salaries and employee benefits
(51,061 )
(48,644 )
(49,879 )
(48,506 )  
Other expense
(52,583 )
(43,301 )
(43,455 )
(41,915 )  
Provision for loan losses
(6,971 )
(7,777 )
(11,410 )
(10,716 )  

   
Income before income taxes
58,922  
57,553  
56,193  
52,896    
Income taxes
(18,522 )
(19,839 )
(18,699 )
(18,413 )  

   
Net income
$
40,400  
$
37,714  
$
37,494  
$
34,483    

   
Net income per share – basic*
$
.60  
$
.56  
$
.56  
$
.51    
Net income per share – diluted*
$
.59  
$
.55  
$
.55  
$
.50    

   
Weighted average shares – basic*
67,370  
66,986  
67,662  
67,293    
Weighted average shares – diluted*   68,447  
68,048  
68,889  
68,499    

   

* Restated for the 5% stock dividend distributed in 2000.

COMMUNITY DIRECTORS

The business and civic leaders who serve as our Community Bank Directors are not only business ambassadors, but vital monitors of the community pulse as well. Though they are an essential part of our business development efforts, they also have earned their positions as key contributors to community development. We see this relationship between Commerce and community as central to growth. Feel free to contact any of our directors through your nearest Commerce Bank.

ST. LOUIS
METROPOLITAN REGION
Douglas A. Albrecht
Centric Group
 
Adrian N. Baker, II
Adrian Baker & Company
 
James K. Berthold
Sunnen Products Company
 
Joseph Forshaw, IV
Forshaw’s
 
James G. Forsyth, III
Moto, Inc.
 
Harold F. Helmkampf
Harold F. Helmkampf General Contractor, Inc.
 
Paul F. Hummer
A P Green Industries, Inc.
 
David W. Kemper
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Alois J. Koller, Jr.
Koller Enterprises, Inc.
 
Seth M. Leadbeater
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Ronald K. Lohr
Lohr Distributing Co., Inc.
 
Arthur E. Lottes, III
A.E. Lottes Company
 
John B. Morgan
Subsurface Constructors, Inc.
 
Thomas M. Noonan
Commerce Bank, N.A.
 
Jerome M. Rubenstein
Bryan Cave, LLP
 
James E. Schiele
St. Louis Screw & Bolt Company
 
William A. Sullins, Jr.
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Timothy K. Swank
Swank Motion Pictures, Inc.
 
Gregory B. Vatterott
Charles F. Vatterott & Co.
 
Earl E. Walker
Carr Lane Manufacturing Co.
 
Kelvin R. Westbrook
Millennium Digital Media
 
ST. LOUIS
EAST REGION
Tino D. DiFranco
Lucky Strike Bowling Lanes
 
Reverend William G. Gillespie
Cote Brilliante Presbyterian Church
 
J.L. (Juggie) Hinduja
Sinclair Industries, Inc.
 
Michael E. Kennedy
Kennedy Associates, Inc.
 
Myron J. Klevens
Restaurant Consulting, Inc.
 
Joseph A. Wotka
Wotka Properties
 
ST. LOUIS
CENTRAL REGION
Hugh O. Bissell
Hugh Bissell Insurance Co.
 
Cyrus Blackmore
Blackmore & Glunt, Inc.
 
Donald Gerber
Gerber Chapel
 
Herbert S. Jones
Messenger Printing & Publishing, Inc.
 
Daniel P. Leach
P.M. Leach Painting Co.
 
Stephen Mattis
Allied Industrial Equipment Corp.
 
Lisa D. McLaughlin
Partner; Lewis, Rice and Fingersh
 
Richard C. Mueller, Jr.
Bopp Funeral Chapel
 
Carl A. Ruasch
Lutheran Senior Services
 
ST. LOUIS
WEST REGION
Richard K. Brunk
Attorney at Law
 

James N. Foster, Jr.
McMahon, Berger, Hanna,
Linihan, Cody & McCarthy

 
Richard E. Hrabko
Spirit of St. Louis Airport
 
Stuart Krawll
Beam of St. Louis, Inc.
 
Gary Olson
St. Luke’s Hospital
 
Jim Shubert
Shubert Design
 
Lawrence J. Siegel
Hochschild, Bloom & Co., LLP
 
Bill Voss
American Family Insurance
 
ST. LOUIS
ST. CHARLES COUNTY
Thomas J. Barklage
Barklage, Barklage, Brett,
Martin & Wibbenmeyer
 
Jill Greer Baue
Baue Funeral Homes
 
David R. Demien
Demien Construction Co.
 
Kevin F. Kast
St. Joseph Health Center
 
Peter J. Mihelich, Jr.
Goellner Printing, Inc.
 
Ronald W. Ohmes
Kirchner Block & Brick, Inc.
 
David W. Otto
Handyman Hardware
 
Tarlton J. Pitman
Pitman Funeral Home, Inc.
 
Donald E. Schappe
O’Fallon True Value Hardware
 
Vincent A. Schneider, Jr.
St. Charles Clinic

 

COMMUNITY DIRECTORS [CONT.]

William B. Schuman
Gold Star Paving
 
Brenda Wetter Ward
Hackmann Lumber Company
 
William J. Zollmann, III
Attorney at Law
 
Donald J. Zykan, Jr.
Zykan Properties & Investments
 
ST. LOUIS SOUTH REGION
Dr. Maria C. Albano
Physician
 
Charles H. Baechle
Plastic Veneers, Inc.
 
L. Raymond Bequette
Retired
 
Donald Hawkins
8-D Corporation
 
John W. Howald
Thurman, Howald, Weber, Senkel & Norrick
 
Dr. Richard McMullin
Prudential Individual Financial Services
 
Louis J. Naeger
Naeger & Associates
 
KANSAS CITY
METROPOLITAN REGION
Kevin G. Barth
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Thomas M. Bloch
University Academy
 
John O. Brown
Retired
Commerce Bancshares, Inc.
 
Lee A. Derrough
Hunt Midwest Enterprises, Inc.
 
Stephen D. Dunn
J. E. Dunn Construction Company
 
Brian D. Everist
Intercontinental Engineering
Manufacturing Corporation
 
Anita B. Gorman
Missouri Department of Conservation
 
C. L. William Haw
National Farms, Inc.
 
Robert W. Honse
Farmland Industries, Inc.
 
Jonathan M. Kemper
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Emil E. Lansu
Bayer Corporation
 
John T. Lockton, III
Lockton Companies, Inc.
 
F. Lee Major, III
Major Cadillac Co., Inc.
 
John N. McConnell
Labconco Corporation
 
Dennis A. Mullin
Steel & Pipe Supply Co., Inc.
 
Edward J. Reardon, II
Commerce Bank, N.A.
 
Robert J. Reintjes, Sr.
George P. Reintjes Company, Inc.
 
Lamson Rheinfrank, Jr.
BHA Group Holdings, Inc.
 
Laidacker M. Seaberg
Midwest Grain Products, Inc.
 
Charles S. Sosland
Sosland Companies, Inc.
 
Warren W. Weaver
Retired
Commerce Bancshares, Inc.
 
Hugh J. Zimmer
The Zimmer Companies
 
HARRISONVILLE
Robert W. Atkinson
Retired
 
Connie Aversman
Commerce Bank, N.A.
 
Marvin Burris
Retired
 
Larry Dobson
Quality Raymore Rentals
 
Elvin S. Douglas, Jr.
Crouch, Spangler & Douglas
 
Martin E. Ismert
Sioux Chief Mfg. Co., Inc.
 
William James
Inland Newspaper Machinery, Corp.
 
William Mills
Family Center of Harrisonville
 
J. Harold Smith
J. Harold Smith Realty, Inc.
 
LEAVENWORTH
J. Sanford Bushman
BCC Business Svcs, Inc.
 
Norman B. Dawson
Retired
Commerce Bank, N.A.
 
David A. Greenamyre
Greenamyre Rentals, Inc.
 
Stephen J. Kempf
Armed Forces Insurance Exchange
 
James H. Linn
Retired
Commerce Bancshares, Inc.
 
Dr. Jeanette Lozenski
Saint John Hospital
 
John Douglas McCrary
Hallmark Cards
 
Ivan J. Meyer
Retired
Commerce Bank, N.A.
 
Bill Petrie
Commerce Bank, N.A.
 
Edward J. Reardon, II
Commerce Bank, N.A.
 
James R. Rucker
Commerce Bank, N.A.
 
JOHNSON COUNTY
Kevin G. Barth
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Becky Blades
Blades & Associates
 
Tom P. Carrico
Gill Studios, Inc.
 
Robert E. Choun
Metro Air Conditioning Co.
 
Richard Cray, Jr.
Premier Wine & Spirits, Inc.
 
Isak Federman
F & G Investment
 
Chris Herre
Rose Construction
 
Michael J. McNicoll
McNicoll Developments, Inc.
 
Craig Patterson
Eskridge, Inc.
 
Greg Preib
Greg Prieb Homes, Inc.

 

Edward J. Reardon, II
Commerce Bank, N.A.
 
Tom Rendleman
Trend Plastics, Inc.
 
Carl E. Seaton
Seaton Van Lines, Inc.
 
Brian Smith
Attorney at Law
 
LAWRENCE
John W. Brand, Jr.
Stevens & Brand, LLP
 
Martin B. Dickinson, Jr.
Barber, Emerson
 
Sidney A. Garrett
Brown Cargo Van
 
Mark Gonzales
Commerce Bank, N.A.
 
Donald A. Johnston
Commerce Bank, N.A.
 
Martin W. Moore
Advanco, Inc.
 
Edward J. Reardon, II
Commerce Bank, N.A.
 
Delbert Shankel
University of Kansas
 
Dan Simons
The World Company
 
Michael Treanor
Michael Treanor Architects
 
Warren W. Weaver
Retired
Commerce Bancshares, Inc.
 
CENTRAL ILLINOIS
BLOOMINGTON
Andrew F. Anderson
Commerce Bank, N.A.
 
Dale L. Ernst
Farmer
 
George A. Farnsworth
Farnsworth and Wylie
 
Robert T. Fleming
Fleming Law Office
 
Ronald R. Guthoff
Guthoff & Company
 
Parker Kemp
Commerce Bank, N.A.
 
Richard A. Lenahan
Retired
 
William W. McKnight, III
William McKnight Associates Inc.
 
Ollie Myers
Myers, Inc.
 
Vincent J. Nooney
Commerce Bancshares, Inc.
 
David K. Stark
Stark Excavating, Inc.
 
CENTRAL ILLINOIS
PEORIA
Bruce Alkire
The Finch Companies
 
Daniel J. Altorfer
United Facilities
 
Larry E. Clore
Multi-Ad Services, Inc.
 
Joseph Henderson
Commerce Bank, N.A.
 
T. Jack Huggins
Williams Ethanol Services, Inc.
 
Lewis Martin, Jr.
Retired
 
Vincent J. Nooney
Commerce Bancshares, Inc.
 
Timothy F. Shea
Shea Property Management
 
Thomas E. Spurgeon
Lincoln Office Supply Company
 
Terry N. Thorstenson
Caterpillar, Inc.
 
CENTRAL ILLINOIS
TAZEWELL COUNTY
Ralph Brower
Retired
 
Brian Cahill
Midwest Grain Products
 
Frank H. Mackaman
Dirksen Congressional Center
 
Carol Shields
Pekin Chamber of Commerce
 
SPRINGFIELD
Roger Campbell
Campbell Ford-Mercury, Inc.
 
Kenneth L. Carter
Rankin & Company
 
Lester B. Cox
Modern Tractor & Supply Co.
 
Joe C. Greene
Greene & Curtis, LLP
 
Bunch Greenwade
Midwest Plant Food Co./Rancher
 
Robert A. Hammerschmidt, Jr.
Commerce Bank, N.A.
 
Donald G. Martin, Jr.
E. A. Martin Machinery Company
 
Mary Kay Meek
Try-Meek, Inc.
 
Alvin D. Meeker
Commerce Bank, N.A.
 
James F. Moore
Corning Cable Systems, LLC
 
Lawrence P. Mueller
Investments
 
Robert B. Murray, Jr.
R. B. Murray Company
 
William A. Sullins, Jr.
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
BOLIVAR
Barry S. Bishop
Alltel Communications
 
Charles Fraser
Investments
 
Mick Hood
Farmers Insurance Group
 
Robert Moreland
Commerce Bank, N.A.
 
Ed Peterson
Century 21-Peterson Real Estate
 
Gary Stewart
Retired
 
Dr. C. Pat Taylor
Southwest Baptist University
 
R. D. Vestal
Vestal Equipment Co. Inc.
 
MIDSTATE MISSOURI
Ben Ames
Executive Aircraft Corp.
 
Daniel Atwill
Atwill & Montgomery
 
Tim Brubaker
Commerce Bank, N.A.
 
Morris F. Burger
Burger’s Country Cured Hams

COMMUNITY DIRECTORS [CONT.]

Steve Erdel
Commerce Bank, N.A.
 
Jerry Halterman
Halterman & Associates
 
Joe Hartman
Commerce Bank, N.A.
 
Ed Hert
Commerce Bank, N.A.
 
Ron Hopkins
Commerce Bank, N.A.
 
Jack W. Knipp
Knipp Enterprises
 
David A. Machens
Machens Enterprises
 
Teresa Maledy
Commerce Bank, N.A.
 
Vincent J. Nooney
Commerce Bancshares, Inc.
 
Mike Petrie
Commerce Bancshares, Inc.
 
Robert K. Pugh
MBS Textbook Exchange
 
James Rolls
Associated Electric Cooperative
 
James Schatz
Commerce Bank, N.A.
 
Dr. Pallop Siripipat
Mexico Women’s Health Specialists
 
Col. C. R. Stribling, III
Missouri Military Academy
 
William A. Sullins, Jr.
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Jack Waters
Tribune Publishing Company
 
Larry D. Webber
Webber Pharmacy
 
Dr. John S. Williams
Horton Animal Hospital
 
WICHITA
Stanley R. Ahlerich
Rancher/Farming
 
Michael E. Bukaty
Latshaw Enterprises, Inc.
 
John C. Clevenger
Commerce Bank, N.A.
 
Monte A. Cook
Commerce Bank, N.A.
 
Thomas E. Dondlinger
Dondlinger & Sons Construction Co., Inc.
 
Andrew E. Gore
Gore Oil Company
 
John G. Himmel
Commerce Bank, N.A.
 
Jack B. Hinkle
Hinkle Oil Company
 
David D. Hodge
Commerce Bank, N.A.
 
Ronald W. Holt
KGE/Western Resources
 
Fran D. Jabara
Jabara Ventures Group
 
Jonathan M. Kemper
Commerce Bancshares, Inc.
Commerce Bank, N.A.
 
Fritz R. Krohmer
Commerce Bank, N.A.
 
Randolph D. Love
The Love Box Company, Inc.
 
Derek L. Park
PMS Foods, Inc.
 
Clifford W. Stone
Commerce Bank, N.A.
 
Thomas D. White
White & Ellis Drilling, Inc.
 
DERBY
James Coffey
Coffey Insurance
 
Thomas Kemp
Kemp Construction
 
Steve M. Peterson
Commerce Bank, N.A.
 
Ray G. Warren
The Warren Company
 
Troy Wayman
Pro CarWash Systems
 
BUTLER COUNTY
(EL DORADO)
Eugene S. Adams
Retired
 
Ray L. Connell
Connell & Connell
 
Dallas Flowers
Flowers Production Co., Inc.
 
Terry R. Neher
Commerce Bank, N.A.
 
Dr. Jackie Vietti
Butler County Community College
 
HUTCHINSON
Mike Ringwald
Farmer (Ellenwood, KS)
 
Dale J. Smith
J & J Drainage Products Co.
 
Jon H. Starks
Commerce Bank, N.A.
 
COWLEY COUNTY
Kent Miller
Farm Management Assoc. No. 6
 
Jim Salomon
Gordon Piatt Partners Group
 
Mark D. Utech
Commerce Bank, N.A.
 
ST. JOSEPH
Robert J. Brown, Jr.
Robert J. Brown Lumber Company
 
James H. Counts
Attorney at Law
 
Richard N. DeShon
Artesian Ice & Cold Storage
 
Pat Dillon
Dillon Company
 
Karen M. Graves
Civic Leader
 
William J. Hurley
Smurfit/Stone Container Corporation
 
Larry R. Muck
Commerce Bank, N.A.
 
Kevin J. O’Malley
O’Malley Beverage, Inc.
 
Edward J. Reardon, II
Commerce Bank, N.A.
 
P. Gordon Robaska
Missouri Western State College
 
Emil H. Sechter
Commerce Bank, N.A.
 
E. Pat Speiser
Commerce Bank, N.A.

 

SOUTHEAST MISSOURI
CAPE GIRARDEAU
David F. Dormeyer
Prudential Bridgeport, Inc. Realtors
 
Judy Foeste
Kenneth E. Foeste Masonry, Inc.
 
Dr. Jonathan K. Foley
Cape Girardeau Surgical Clinic, Inc.
 
W. Cliff Ford
Ford & Sons Funeral Home, Inc.
 
Alan D. Gregory
Gregory Construction, Inc.
 
Mike Kasten
Kasten Farms
 
John A. Layton
Vogel, Layton & Lewis, LLC
 
Vincent J. Nooney
Commerce Bancshares, Inc.
 
Tom Reinagel
Kelso Supply Co, Inc.
 
SOUTHEAST MISSOURI
POPLAR BLUFF
Larry L. Cotrell
Cotrell Funeral Chapel
 
Luther P. Godwin
Ozark Ridge Golf Course
 
Donald E. Hamm
Retired
 
Larry Hillis
Larry Hillis Chrysler-Plymouth-Dodge-Jeep
 
James P. McLane
McLane Livestock Transport, Inc.
 
Karen J. Miller
Spain, Merrell & Miller
 
Vincent J. Nooney
Commerce Bancshares, Inc.
 
Sam Schalk
Gamblin Lumber Company, Inc.
 
Dr. Ben N. Till
Kneibert Clinic
Doctors Regional Medical Center
 
Roger L. Tolliver
Commerce Bank, N.A.
 
BARRY COUNTY
William A. Easley, Jr.
Commerce Bank, N.A.
 
Joe R. Ellis
Ellis, Ellis & Cupps
 
John Henbest
Farmer
 
Jon L. Horner
Commerce Bank, N.A.
 
Mike McCracken
Jakel Industries
 
Eugene Miekley
Miekley and Cupps, DVM Office
 
Doug Neff
Commerce Bancshares, Inc.
 
Mike Petrie
Commerce Bancshares, Inc.
 
Keith Shumaker
Shumaker Tire, Inc.
 
LEBANON
Jerry N. Benson
Commerce Bank, N.A.
 
Lester M. Evans
Farmer
 
Alvin D. Meeker
Commerce Bank, N.A.
 
Mike Petrie
Commerce Bancshares, Inc.
 
Gary Pulsipher
Breech Medical Center
 
Dan M. Waterman
CPA
 
COLUMBUS
Bill Amyx
Powrachute Corporation
 
Jay Hatfield
Hatfield-Vance Motors, Inc.
 
Wesley C. Houser
Commerce Bank, N.A.
 
Richard Lloyd
Commerce Bank, N.A.
 
Doug Neff
Commerce Bancshares, Inc.
 
Charles Norris
Investments
 
Darrell Shumake
Attorney at Law
 
MANHATTAN
John Chalmers
Kansas State University
 
Don E. Combs
State Mutual Life Insurance Company
 
Tom Giller
Commerce Bank, N.A.
 
Edmond Q. Haggart
Commerce Bank, N.A.
 
Neal Helmick
Griffith Lumber Company
 
James H. Linn
Retired
Commerce Bancshares, Inc.
 
James T. McCullough
McCullough Development, Inc.
 
Dr. Roger P. Reitz
Medical Associates of Manhattan
 
Eleanor G. Stolzer
Griffith Lumber Company
 
L.W. Stolzer
Griffith Lumber Company
 
Kenneth W. Thomas
Commerce Bank, N.A.
 
John Walters
Walters Morgan Construction, Inc.
 
Roy Worthington
Charlson & Wilson Bonded Abstracters
 
HANNIBAL
Robert E. Ayers
Ayers Oil Company/Illinois Ayers Oil Co.
 
David M. Bleigh
Bleigh Construction Co.
 
John C. Grossmeier
Hannibal Regional Healthcare System
 
James E. Janes
Bick Broadcasting Co.
 
Jerold W. Lee
Commerce Bank, N.A.
 
Vincent J. Nooney
Commerce Bancshares, Inc.
 
Charles E. Rendlen, III
The Rendlen Law Firm, LLC
 
HAYS
Gene Argo
Midwest Energy, Inc.
 
William F. Aubel
A & A Coors

COMMUNITY DIRECTORS [CONT.]

James W. Aubel
A & A Coors
 
James Bartels
Commerce Bank, N.A.
 
Don G. Bickle
S & W Supply Co., Inc.
 
D.G. Bickle, Jr.
Warehouse, Inc.
 
Dr. John Jeter
Hays Medical Center
 
Ken Johnson
Allied, Inc.
 
Verland Leiker
Commerce Bank, N.A.
 
James H. Linn
Retired
Commerce Bancshares, Inc.
 
Robert E. Schmidt
Eagle Communications, Inc.
 
Gary Shorman
Eagle Communications, Inc.
 
Thomas L. Thomas
Commerce Bank, N.A.
 
Vance Westhusin
Midland Marketing Co-op, Inc.
 
JOPLIN
Dale L. Blanchard
Commerce Bank, N.A.
 
Kevin R. Bowman
Ozark Terminal
 
Stan Cox
O & F Machine
 
E. Brad Fagan
Fagan Electric Co.
 
Konrad L. Heid
Commerce Bank, N.A.
 
David C. Humphreys
TAMKO Roofing Products, Inc.
 
Fannun A. Kanan
Canaan Land Development
 
Barbara J. Majzoub
Yorktown Properties
 
Doug Neff
Commerce Bancshares, Inc.
 
Fred S. Osborn
Commerce Bank, N.A.
 
Peter B. Ramsour
Ramsour & Son Distributing
 
D. Troy Richards
Joplin Building Material
 
William M. Scruggs
Larry Hickey Company
 
Russell G. Smith, II
May Drug Stores – Missouri Division
 
GARDEN CITY
Caverly Baffa
Finnup Foundation
 
Dick Fankhauser
Rental Enterprises
 
Richard Harp
Commerce Bank, N.A.
 
Dennis Kleysteuber
Farmer/Rancher
 
Dr. Thomas Koksal
Plaza Medical Center
 
E. Grant Larkin
Family Dentistry
 
Stewart Nelson
Gibson, Mancini, Carmichael & Nelson
Architects
 
Michael A. Reed
Southwest Feeders
 
Lee M. Reeve
Reeve Cattle Co.
Reeve Agri Energy
 
Archie Rooney
Farmer/Rancher
 
Pat Sullivan
Field Service Solutions
 
INDEPENDENCE
James P. Kelly
Commerce Bank, N.A.
 
James H. Linn
Retired
Commerce Bancshares, Inc.
 
Roy D. Martin
Retired Farmer & Stockman
 
Phil Near
Crescent Oil
 
Doug Neff
Commerce Bancshares, Inc.
 
William L. (Larry) O’Malley
O’Malley Equipment Company
 
Fred S. Osborn
Commerce Bank, N.A.
 
Albert K. Sewell, Jr.
Commerce Brokerage Services, Inc.
 
Paul H. Viets
Commerce Bank, N.A.
 
Julie Voelker
Commerce Bank, N.A.
 
PITTSBURG
James L. Belew
Pittsburg Automotive Supply, Inc.
 
Dr. Thomas W. Bryant
Pittsburg State University
 
Harvey R. Dean
Pitsco, Inc.
 
Byron A. Deill
Broadway Lumber Company
 
C. L. Farabi
Pepsi-Cola Bottling Company, Pittsburg
 
Roberta A. McNay
Investments
 
George E. Pitzer
Investments
 
Vernon L. Plattner
Investments
 
Ronald L. Rhodes
Rhodes Grocery, Inc.
 
Mark A. Werner
Commerce Bank, N.A.
 
Judith A. Westhoff
Commerce Bank, N.A.
 
Wendell L. Wilkinson
Commerce Bank, N.A.
 
OMAHA
Charles G. Kim
Commerce Bancshares, Inc.
 
Robert L. Linn
Commerce Bank, N.A.
 
Kenneth J. Ragan
Commerce Bank, N.A.
 
Warren W. Weaver
Retired
Commerce Bancshares, Inc.
 
Richard A. Zehnacker
First Data Resources

OFFICERS
DIRECTORS
 
 
 
 
Chairman of the Board, President
Giorgio Balzer
and Chief Executive Officer
Chairman of the Board and Chief Executive Officer
David W. Kemper
Business Men’s Assurance Company of America
 
 
 
Vice Chairmen
Fred L. Brown, FACHE*
Jonathan M. Kemper
Visiting Scholar and Executive-in-Residence
William A. Sullins, Jr.
 
The George Washington University Medical Center
 
School of Public Health and Health Services
Executive Vice President, Treasurer
 
 
and Chief Financial Officer
John R. Capps
A. Bayard Clark
 
President and Chief Executive Officer
 
Plaza Motor Company
Executive Vice Presidents
 
 
Charles G. Kim
W. Thomas Grant II
Seth M. Leadbeater
Chairman
Robert C. Matthews, Jr.
 
LabOne, Inc.
 
 
Senior Vice Presidents
James B. Hebenstreit*
Andrew F. Anderson
President
Kevin G. Barth
Bartlett and Company
Sara E. Foster
 
 
Michael J. Petrie
David W. Kemper
Robert J. Rauscher
Chairman, President and Chief Executive Officer
V. Raymond Stranghoener
 
Commerce Bancshares, Inc.
 
 
Vice President, Secretary
Jonathan M. Kemper
and General Counsel
Vice Chairman
J. Daniel Stinnett
 
Commerce Bancshares, Inc.
 
 
Controller
Robert C. Matthews, Jr.
Jeffery D. Aberdeen
 
Executive Vice President
 
Commerce Bancshares, Inc.
Vice Presidents
 
 
Johnna M. Cook
Terry O. Meek
Carol M. Dickinson
President
Charles F. Erker
Meek Lumber Yard, Inc.
John K. Handy
 
 
Richard A. Heider
Benjamin F. Rassieur III*
Justin R. Jones
President
Patricia R. Kellerhals
Paulo Products Company
Kent D. Kirby
 
 
Duane E. Locher
L.W. Stolzer
Jeffrey S. Missman
Chairman of the Board and Chief Executive Officer
Douglas D. Neff
Griffith Lumber, Inc.
Vincent J. Nooney
 
 
Rebecca K. O’Connor
William A. Sullins, Jr.
Thomas E. Pitman
Vice Chairman
Geoffrey C. Thomas
 
Commerce Bancshares, Inc.
 
 
 
Auditor
Andrew C. Taylor
Wayne McGaugh
President and Chief Executive Officer
 
Enterprise Rent-A-Car Company
 
 
 
Mary Ann Van Lokeren
Chief Executive Officer
 
Krey Distributing Company
 
 
Robert H. West*
Retired/Chairman and CEO
Butler Manufacturing Company
* Members of Audit Committee

COMMERCE BANCSHARES, INC.

     1000 Walnut P.O. Box 13686
Kansas City, MO 64199-3686
phone: 816-234-2000 e-mail: buycbsh@cbsh.com
home page: www.commercebank.com

An Equal Opportunity Employer MK2900