Accrued interest receivable totaled $73.7 million and $70.6 million at September 30, 2025 and December 31, 2024, respectively, and was included within other assets on the consolidated balance sheets. For the three months ended September 30, 2025, the Company wrote-off accrued interest by reversing interest income of $63 thousand and $1.5 million in the Commercial and Personal Banking portfolios, respectively. Similarly, for the nine months ended September 30, 2025, the Company wrote off accrued interest of $266 thousand and $4.8 million in the Commercial and Personal Banking portfolios, respectively. For the three months ended September 30, 2024, the Company reversed $56 thousand and $1.5 million in the Commercial and Personal Banking portfolios, respectively, and in the nine months ended September 30, 2024, reversed $491 thousand and $4.6 million in the Commercial and Personal Banking portfolios.

The allowance for credit losses is measured using an average historical loss model which incorporates relevant information about past events (including historical credit loss experience on loans with similar risk characteristics), current conditions, and reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the loans. The allowance for credit losses is measured on a collective (pool) basis. Loans are aggregated into pools based on similar risk characteristics including borrower type, collateral type and expected credit loss patterns. Loans that do not share similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis.

For loans evaluated for credit losses on a collective basis, average historical loss rates are calculated for each pool using the Company’s historical net charge-offs (combined charge-offs and recoveries by observable historical reporting period) and outstanding loan balances during a lookback period. Lookback periods can be different based on the individual pool and represent management’s credit expectations for the pool of loans over the remaining contractual life. In certain loan pools, if the Company’s own historical loss rate is not reflective of the loss expectations, the historical loss rate is augmented by industry and peer data. The calculated average net charge-off rate is then adjusted for current conditions and reasonable and supportable forecasts. These adjustments increase or decrease the average historical loss rate to reflect expectations of future losses given a single path economic forecast of key macroeconomic variables including GDP, disposable income, various interest rates, unemployment rate, consumer price index (CPI) inflation rate, housing price index (HPI), commercial real estate price index (CREPI) and market volatility. The adjustments are based on results from various regression models projecting the impact of the macroeconomic variables to loss rates. The forecast is used for a reasonable and supportable period before reverting back to historical averages using a straight-line method. The forecast-adjusted loss rate is applied to the amortized cost of loans over the remaining contractual lives, adjusted for expected prepayments. The contractual term excludes expected extensions (except for contractual extensions at the option of the customer), renewals and modifications. Credit cards and certain similar consumer lines of credit do not have stated maturities and therefore, for these loan classes, remaining contractual lives are determined by estimating future cash flows expected to be received from customers until payments have been fully allocated to outstanding balances. Additionally, the allowance for credit losses considers other qualitative factors not included in historical loss rates or macroeconomic forecast such as changes in portfolio composition, underwriting practices, or significant unique events or conditions.


Key Assumption	September 30, 2025	December 31, 2024

Overall economic forecast	•The US economy faces significant downside risks, including a softer labor market •Includes an expected 25 basis point Federal Reserve rate cut in December and an additional three 25 basis point cuts in 2026 •Economy expected to expand by 2% in 2026	•The United States economy will grow •Expansionary fiscal policy and less immigration cause the labor market to tighten, pushing the unemployment rate lower
Reasonable and supportable period and related reversion period	•Reasonable and supportable period of one year •Reversion to historical average loss rates within two quarters using a straight-line method	•Reasonable and supportable period of one year •Reversion to historical average loss rates within two quarters using a straight-line method
Forecasted macro-economic variables	•Unemployment rate of 4.4% during the supportable forecast period •Real GDP growth ranges from 1.6% to 2.2% •BBB corporate yield from 5.5% to 5.6% •Housing Price Index from 324.0 to 327.9	•Unemployment rate ranges from 4.2% to 4.3% during the supportable forecast period •Real GDP growth ranges from 2.5% to 2.7% •BBB corporate yield from 5.2% to 5.3% •Housing Price Index from 324.8 to 335.4
Prepayment assumptions	Commercial loans •5% for most loan pools Personal banking loans •Ranging from 8.2% to 23.8% for most loan pools •Consumer credit cards 66.8%	Commercial loans •5% for most loan pools Personal banking loans •Ranging from 8.9% to 23.1% for most loan pools •Consumer credit cards 66.5%
Qualitative factors	Added qualitative factors related to: •Changes in the composition of the loan portfolios •Certain industries experiencing stress or emerging concerns within the portfolio •Loans downgraded to special mention, substandard, or non-accrual status •Consumer credit card, auto, other vehicle and other consumer portfolios loss expectation adjustment •Certain portfolios where the model assumptions do not capture all identified loss risk	Added qualitative factors related to: •Changes in the composition of the loan portfolios •Certain industries experiencing stress or emerging concerns within the portfolio •Loans downgraded to special mention, substandard, or non-accrual status •Consumer auto portfolio •Certain portfolios where the model assumptions do not capture all identified loss risk


	For the Three Months Ended September 30, 2025						For the Nine Months Ended September 30, 2025
(In thousands)	Commercial		Personal Banking		Total		Commercial		Personal Banking		Total
ALLOWANCE FOR CREDIT LOSSES ON LOANS


Balance at beginning of period	$	106,854	$	58,406	$	165,260	$	106,769	$	55,973	$	162,742
Provision for credit losses on loans	6,873		13,866		20,739		7,412		36,341		43,753
Deductions:
Loans charged off	889		11,739		12,628		2,110		35,836		37,946
Less recoveries on loans	86		2,214		2,300		853		6,269		7,122
Net loan charge-offs (recoveries)	803		9,525		10,328		1,257		29,567		30,824
Balance September 30, 2025	$	112,924	$	62,747	$	175,671	$	112,924	$	62,747	$	175,671
LIABILITY FOR UNFUNDED LENDING COMMITMENTS


Balance at beginning of period	$	14,771	$	1,234	$	16,005	$	17,887	$	1,048	$	18,935
Provision for credit losses on unfunded lending commitments	(756)		78		(678)		(3,872)		264		(3,608)
Balance September 30, 2025	$	14,015	$	1,312	$	15,327	$	14,015	$	1,312	$	15,327
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	126,939	$	64,059	$	190,998	$	126,939	$	64,059	$	190,998


	For the Three Months Ended September 30, 2024						For the Nine Months Ended September 30, 2024
(In thousands)	Commercial		Personal Banking		Total		Commercial		Personal Banking		Total
ALLOWANCE FOR CREDIT LOSSES ON LOANS


Balance at beginning of period	$	107,217	$	51,340	$	158,557	$	108,201	$	54,194	$	162,395
Provision for credit losses on loans	(63)		11,924		11,861		(551)		27,208		26,657
Deductions:
Loans charged off	362		11,395		11,757		1,528		33,262		34,790
Less recoveries on loans	255		1,923		2,178		925		5,652		6,577
Net loan charge-offs (recoveries)	107		9,472		9,579		603		27,610		28,213
Balance September 30, 2024	$	107,047	$	53,792	$	160,839	$	107,047	$	53,792	$	160,839
LIABILITY FOR UNFUNDED LENDING COMMITMENTS


Balance at beginning of period	$	19,363	$	1,342	$	20,705	$	23,909	$	1,337	$	25,246
Provision for credit losses on unfunded lending commitments	(2,715)		(6)		(2,721)		(7,261)		(1)		(7,262)
Balance September 30, 2024	$	16,648	$	1,336	$	17,984	$	16,648	$	1,336	$	17,984
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS	$	123,695	$	55,128	$	178,823	$	123,695	$	55,128	$	178,823


(In thousands)	Current or Less Than 30 Days Past Due		30 – 89 Days Past Due		90 Days Past Due and Still Accruing		Non-accrual		Total
September 30, 2025
Commercial:
Business	$	6,407,415	$	6,323	$	799	$	255	$	6,414,792
Real estate – construction and land	1,433,078		383		—		191		1,433,652
Real estate – business	3,727,793		2,267		—		14,940		3,745,000
Personal Banking:
Real estate – personal	3,054,874		5,573		9,666		867		3,070,980
Consumer	2,140,052		28,754		2,793		—		2,171,599
Revolving home equity	362,863		760		618		—		364,241
Consumer credit card	560,209		7,448		7,660		—		575,317
Overdrafts	10,952		234		—		—		11,186
Total	$	17,697,236	$	51,742	$	21,536	$	16,253	$	17,786,767
December 31, 2024
Commercial:
Business	$	6,051,654	$	1,501	$	564	$	101	$	6,053,820
Real estate – construction and land	1,409,681		—		—		220		1,409,901
Real estate – business	3,640,643		5,621		—		14,954		3,661,218
Personal Banking:
Real estate – personal	3,021,017		25,267		10,885		1,026		3,058,195
Consumer	2,029,115		40,398		3,610		—		2,073,123
Revolving home equity	351,056		2,798		819		1,977		356,650
Consumer credit card	579,670		7,622		8,638		—		595,930
Overdrafts	10,953		313		—		—		11,266
Total	$	17,093,789	$	83,520	$	24,516	$	18,278	$	17,220,103

The following table provides information about the credit quality of the Commercial loan portfolio. The Company utilizes an internal risk rating system comprised of a series of grades to categorize loans according to perceived risk associated with the expectation of debt repayment based on borrower specific information including, but not limited to, current financial information, historical payment experience, industry information, collateral levels and collateral types. The “pass” category consists of a range of loan grades that reflect increasing, though still acceptable, risk. A loan is assigned the risk rating at origination and then monitored throughout the contractual term for possible risk rating changes. Movement of risk through the various grade levels in the “pass” category is monitored for early identification of credit deterioration. The “special mention” rating is applied to loans where the borrower exhibits negative financial trends due to borrower specific or systemic conditions that, if left uncorrected, threaten its capacity to meet its debt obligations. The borrower is believed to have sufficient financial flexibility to react to and resolve its negative financial situation. It is a transitional grade that is closely monitored for improvement or deterioration. The “substandard” rating is applied to loans where the borrower exhibits well-defined weaknesses that jeopardize its continued performance and are of a severity that the distinct possibility of default exists. Loans are placed on “non-accrual” when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment.

are monitored as identified by the loan officer based on the risk profile of the individual borrower or if the loan becomes past due related to credit issues. Loans rated special mention, substandard or non-accrual are subject to quarterly review and monitoring processes. In addition to the regular monitoring performed by the lending personnel and credit committees, loans are subject to review by a credit review department which verifies the appropriateness of the risk ratings for the loans chosen as part of its risk-based review plan.


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2025		2024		2023		2022		2021		Prior		Revolving Loans Amortized Cost Basis		Total
September 30, 2025
Business
Risk Rating:
Pass	$	1,319,194	$	974,365	$	624,134	$	441,379	$	275,042	$	380,683	$	2,176,145	$	6,190,942
Special mention	6,442		4,184		5,587		3,955		1,301		1,738		85,100		108,307
Substandard	318		1,775		4,341		17,268		8,053		967		82,566		115,288
Non-accrual	—		93		161		—		—		1		—		255
Total Business:	$	1,325,954	$	980,417	$	634,223	$	462,602	$	284,396	$	383,389	$	2,343,811	$	6,414,792
Gross write-offs for the nine months ended September 30, 2025	$	—	$	344	$	116	$	165	$	—	$	10	$	1,051	$	1,686
Real estate-construction
Risk Rating:
Pass	$	318,318	$	328,321	$	398,141	$	297,506	$	4,069	$	3,090	$	23,294	$	1,372,739
Special mention	14,181		—		—		25,854		—		—		—		40,035
Substandard	—		—		2,439		—		18,248		—		—		20,687
Non-accrual	—		191		—		—		—		—		—		191
Total Real estate-construction:	$	332,499	$	328,512	$	400,580	$	323,360	$	22,317	$	3,090	$	23,294	$	1,433,652
Gross write-offs for the nine months ended September 30, 2025	$	—	$	24	$	—	$	—	$	—	$	—	$	—	$	24
Real estate-business
Risk Rating:
Pass	$	965,802	$	558,063	$	394,876	$	592,924	$	384,769	$	486,977	$	119,098	$	3,502,509
Special mention	23,926		46,146		2,821		12,860		980		2,423		13		89,169
Substandard	—		999		25,295		27,177		13,560		64,397		6,954		138,382
Non-accrual	—		—		144		124		164		14,508		—		14,940
Total Real estate-business:	$	989,728	$	605,208	$	423,136	$	633,085	$	399,473	$	568,305	$	126,065	$	3,745,000
Gross write-offs for the nine months ended September 30, 2025	$	—	$	—	$	400	$	—	$	—	$	—	$	—	$	400
Commercial loans
Risk Rating:
Pass	$	2,603,314	$	1,860,749	$	1,417,151	$	1,331,809	$	663,880	$	870,750	$	2,318,537	$	11,066,190
Special mention	44,549		50,330		8,408		42,669		2,281		4,161		85,113		237,511
Substandard	318		2,774		32,075		44,445		39,861		65,364		89,520		274,357
Non-accrual	—		284		305		124		164		14,509		—		15,386
Total Commercial loans:	$	2,648,181	$	1,914,137	$	1,457,939	$	1,419,047	$	706,186	$	954,784	$	2,493,170	$	11,593,444
Gross write-offs for the nine months ended September 30, 2025	$	—	$	368	$	516	$	165	$	—	$	10	$	1,051	$	2,110


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2024		2023		2022		2021		2020		Prior		Revolving Loans Amortized Cost Basis		Total
December 31, 2024
Business
Risk Rating:
Pass	$	1,505,299	$	956,449	$	596,681	$	405,669	$	148,483	$	350,106	$	1,887,596	$	5,850,283
Special mention	13,576		7,978		8,941		4,155		263		2,065		34,997		71,975
Substandard	2,218		5,596		19,145		5,069		928		10,086		88,419		131,461
Non-accrual	1		47		1		—		—		52		—		101
Total Business:	$	1,521,094	$	970,070	$	624,768	$	414,893	$	149,674	$	362,309	$	2,011,012	$	6,053,820
Gross write-offs for the year ended December 31, 2024	$	200	$	275	$	40	$	53	$	—	$	18	$	1,387	$	1,973
Real estate-construction
Risk Rating:
Pass	$	419,562	$	442,720	$	451,606	$	53,462	$	3,143	$	2,450	$	34,075	$	1,407,018
Special mention	—		—		—		—		—		—		—		—
Substandard	—		2,663		—		—		—		—		—		2,663
Non-accrual	220		—		—		—		—		—		—		220
Total Real estate-construction:	$	419,782	$	445,383	$	451,606	$	53,462	$	3,143	$	2,450	$	34,075	$	1,409,901
Gross write-offs for the year ended December 31, 2024	$	—	$	—	$	—	$	—	$	—	$	—	$	—	$	—
Real estate- business
Risk Rating:
Pass	$	755,498	$	604,936	$	753,023	$	448,041	$	363,717	$	368,350	$	129,868	$	3,423,433
Special mention	324		—		12,383		12,524		1,643		298		—		27,172
Substandard	1,280		23,420		36,657		18,429		4,416		104,382		7,075		195,659
Non-accrual	—		—		170		—		14,668		116		—		14,954
Total Real-estate business:	$	757,102	$	628,356	$	802,233	$	478,994	$	384,444	$	473,146	$	136,943	$	3,661,218
Gross write-offs for the year ended December 31, 2024	$	—	$	—	$	—	$	—	$	—	$	62	$	—	$	62
Commercial loans
Risk Rating:
Pass	$	2,680,359	$	2,004,105	$	1,801,310	$	907,172	$	515,343	$	720,906	$	2,051,539	$	10,680,734
Special mention	13,900		7,978		21,324		16,679		1,906		2,363		34,997		99,147
Substandard	3,498		31,679		55,802		23,498		5,344		114,468		95,494		329,783
Non-accrual	221		47		171		—		14,668		168		—		15,275
Total Commercial loans:	$	2,697,978	$	2,043,809	$	1,878,607	$	947,349	$	537,261	$	837,905	$	2,182,030	$	11,124,939
Gross write-offs for the year ended December 31, 2024	$	200	$	275	$	40	$	53	$	—	$	80	$	1,387	$	2,035


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2025		2024		2023		2022		2021		Prior		Revolving Loans Amortized Cost Basis		Total
September 30, 2025
Real estate-personal
Current to 90 days past due	$	300,852	$	334,177	$	353,865	$	375,031	$	449,366	$	1,238,685	$	8,471	$	3,060,447
Over 90 days past due	—		150		635		1,993		1,582		5,306		—		9,666
Non-accrual	—		—		—		—		104		763		—		867
Total Real estate-personal:	$	300,852	$	334,327	$	354,500	$	377,024	$	451,052	$	1,244,754	$	8,471	$	3,070,980
Gross write-offs for the nine months ended September 30, 2025	$	—	$	47	$	65	$	228	$	48	$	29	$	—	$	417
Consumer
Current to 90 days past due	$	403,858	$	285,987	$	271,178	$	149,318	$	104,175	$	72,581	$	881,709	$	2,168,806
Over 90 days past due	90		414		177		184		123		225		1,580		2,793

Total Consumer:	$	403,948	$	286,401	$	271,355	$	149,502	$	104,298	$	72,806	$	883,289	$	2,171,599
Gross write-offs for the nine months ended September 30, 2025	$	325	$	2,884	$	2,428	$	1,414	$	589	$	280	$	1,508	$	9,428
Revolving home equity
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	363,623	$	363,623
Over 90 days past due	—		—		—		—		—		—		618		618

Total Revolving home equity:	$	—	$	—	$	—	$	—	$	—	$	—	$	364,241	$	364,241
Gross write-offs for the nine months ended September 30, 2025	$	—	$	—	$	—	$	—	$	—	$	—	$	15	$	15
Consumer credit card
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	567,657	$	567,657
Over 90 days past due	—		—		—		—		—		—		7,660		7,660

Total Consumer credit card:	$	—	$	—	$	—	$	—	$	—	$	—	$	575,317	$	575,317
Gross write-offs for the nine months ended September 30, 2025	$	—	$	—	$	—	$	—	$	—	$	—	$	24,102	$	24,102
Overdrafts
Current to 90 days past due	$	11,186	$	—	$	—	$	—	$	—	$	—	$	—	$	11,186


Total Overdrafts:	$	11,186	$	—	$	—	$	—	$	—	$	—	$	—	$	11,186
Gross write-offs for the nine months ended September 30, 2025	$	1,874	$	—	$	—	$	—	$	—	$	—	$	—	$	1,874
Personal banking loans
Current to 90 days past due	$	715,896	$	620,164	$	625,043	$	524,349	$	553,541	$	1,311,266	$	1,821,460	$	6,171,719
Over 90 days past due	90		564		812		2,177		1,705		5,531		9,858		20,737
Non-accrual	—		—		—		—		104		763		—		867
Total Personal banking loans:	$	715,986	$	620,728	$	625,855	$	526,526	$	555,350	$	1,317,560	$	1,831,318	$	6,193,323
Gross write-offs for the nine months ended September 30, 2025	$	2,199	$	2,931	$	2,493	$	1,642	$	637	$	309	$	25,625	$	35,836


	Term Loans Amortized Cost Basis by Origination Year
(In thousands)	2024		2023		2022		2021		2020		Prior		Revolving Loans Amortized Cost Basis		Total
December 31, 2024
Real estate-personal
Current to 90 days past due	$	387,119	$	387,486	$	404,680	$	482,733	$	637,115	$	736,217	$	10,934	$	3,046,284
Over 90 days past due	665		892		1,431		1,890		3,180		2,827		—		10,885
Non-accrual	—		8		—		108		—		910		—		1,026
Total Real estate-personal:	$	387,784	$	388,386	$	406,111	$	484,731	$	640,295	$	739,954	$	10,934	$	3,058,195
Gross write-offs for the year ended December 31, 2024	$	—	$	82	$	115	$	83	$	—	$	22	$	—	$	302
Consumer
Current to 90 days past due	$	418,902	$	369,855	$	228,189	$	165,030	$	72,314	$	49,890	$	765,333	$	2,069,513
Over 90 days past due	465		584		406		213		47		367		1,528		3,610

Total Consumer:	$	419,367	$	370,439	$	228,595	$	165,243	$	72,361	$	50,257	$	766,861	$	2,073,123
Gross write-offs for the year ended December 31, 2024	$	1,438	$	3,109	$	2,859	$	1,308	$	540	$	255	$	2,309	$	11,818
Revolving home equity
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	353,854	$	353,854
Over 90 days past due	—		—		—		—		—		—		819		819
Non-accrual	—		—		—		—		—		—		1,977		$	1,977
Total Revolving home equity:	$	—	$	—	$	—	$	—	$	—	$	—	$	356,650	$	356,650
Gross write-offs for the year ended December 31, 2024	$	—	$	—	$	—	$	—	$	—	$	—	$	—	$	—
Consumer credit card
Current to 90 days past due	$	—	$	—	$	—	$	—	$	—	$	—	$	587,292	$	587,292
Over 90 days past due	—		—		—		—		—		—		8,638		8,638

Total Consumer credit card:	$	—	$	—	$	—	$	—	$	—	$	—	$	595,930	$	595,930
Gross write-offs for the year ended December 31, 2024	$	—	$	—	$	—	$	—	$	—	$	—	$	30,427	$	30,427
Overdrafts
Current to 90 days past due	$	11,266	$	—	$	—	$	—	$	—	$	—	$	—	$	11,266


Total Overdrafts:	$	11,266	$	—	$	—	$	—	$	—	$	—	$	—	$	11,266
Gross write-offs for the year ended December 31, 2024	$	2,689	$	—	$	—	$	—	$	—	$	—	$	—	$	2,689
Personal banking loans
Current to 90 days past due	$	817,287	$	757,341	$	632,869	$	647,763	$	709,429	$	786,107	$	1,717,413	$	6,068,209
Over 90 days past due	1,130		1,476		1,837		2,103		3,227		3,194		10,985		23,952
Non-accrual	—		8		—		108		—		910		1,977		3,003
Total Personal banking loans:	$	818,417	$	758,825	$	634,706	$	649,974	$	712,656	$	790,211	$	1,730,375	$	6,095,164
Gross write-offs for the year ended December 31, 2024	$	4,127	$	3,191	$	2,974	$	1,391	$	540	$	277	$	32,736	$	45,236

The Company's modifications of loans to borrowers experiencing financial difficulty are generally in the form of term extensions, repayment plans, payment deferrals, forbearance agreements, interest rate reductions, forgiveness of interest and/or fees, or any combination thereof. Commercial loans modified to borrowers experiencing financial difficulty are primarily loans that are substandard or non-accrual, where the maturity date was extended. Modifications on personal real estate loans are primarily those placed on forbearance plans, repayment plans, or deferral plans where monthly payments are suspended for a period of time or past due amounts are paid off over a certain period of time in the future or set up as a balloon payment at maturity. Modifications to certain credit card and other small consumer loans are often modified under debt counseling programs that can reduce the contractual rate or, in certain instances, forgive certain fees and interest charges. Other consumer loans modified to borrowers experiencing financial difficulty consist of various other workout arrangements with consumer customers.


	For the Three Months Ended September 30, 2025
(Dollars in thousands)	Term Extension		Payment Delay		Interest Rate Reduction		Total		% of Total Loan Category
September 30, 2025
Commercial:
Business	$	42,047	$	—	$	—	$	42,047	0.7	%

Real estate – business	19,253		—		—		19,253		0.5
Personal Banking:
Real estate – personal	31		1,869		—		1,900		0.1
Consumer	—		—		19		19		—

Consumer credit card	—		—		973		973		0.2

Total	$	61,331	$	1,869	$	992	$	64,192	0.4	%

	For the Nine Months Ended September 30, 2025
September 30, 2025
Commercial:
Business	$	60,984	$	—	$	—	$	60,984	1.0	%

Real estate – business	96,549		—		—		96,549		2.6
Personal Banking:
Real estate – personal	31		8,249		—		8,280		0.3
Consumer	—		35		79		114		—

Consumer credit card	—		—		2,389		2,389		0.4

Total	$	157,564	$	8,284	$	2,468	$	168,316	0.9	%


	For the Three Months Ended September 30, 2024
(Dollars in thousands)	Term Extension		Payment Delay		Interest Rate Reduction		Other		Total		% of Total Loan Category
September 30, 2024
Commercial:
Business	$	36,892	$	—	$	—	$	—	$	36,892	0.6	%
Real estate – construction and land	1,915		—		—		—		1,915		0.1
Real estate – business	70,091		—		—		—		70,091		2.0
Personal Banking:
Real estate – personal	42		4,024		—		—		4,066		0.1
Consumer	—		720		30		—		750		—

Consumer credit card	—		—		931		—		931		0.2

Total	$	108,940	$	4,744	$	961	$	—	$	114,645	0.7	%

	For the Nine Months Ended September 30, 2024
September 30, 2024
Commercial:
Business	$	54,608	$	—	$	—	$	—	$	54,608	0.9	%
Real estate – construction and land	1,915		—		—		—		1,915		0.1
Real estate – business	117,718		—		—		—		117,718		3.3
Personal Banking:
Real estate – personal	42		6,586		—		—		6,628		0.2
Consumer	—		720		84		44		848		—

Consumer credit card	—		—		2,642		—		2,642		0.5

Total	$	174,283	$	7,306	$	2,726	$	44	$	184,359	1.1	%

The estimate of lifetime expected losses utilized in the allowance for credit losses model is developed using average historical experience on loans with similar risk characteristics, which includes losses from modifications of loans to borrowers experiencing financial difficulty. As a result, a change to the allowance for credit losses is generally not recorded upon modification. For modifications to loans made to borrowers experiencing financial difficulty that are placed on non-accrual status, the Company determines the allowance for credit losses on an individual evaluation, using the same process that it utilizes for other loans on non-accrual status. Modifications made to commercial loans which are not on non-accrual status for borrowers experiencing financial difficulty are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience, and current economic factors. Modifications made to borrowers experiencing financial difficulty for personal banking loans which are not on non-accrual status are collectively evaluated based on loan type, delinquency, historical experience, and current economic factors.

If a loan to a borrower experiencing financial difficulty is modified and subsequently deemed uncollectible, the allowance for credit losses continues to be based on individual evaluation, if that loan is already on non-accrual status. For those loans, the allowance for credit losses is estimated using discounted expected cash flows or the fair value of collateral. If an accruing loan made to a borrower experiencing financial difficulty is modified and subsequently deemed uncollectible, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for credit losses is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begin.


	Term Extension
	Three Months Ended September 30, 2025	Three Months Ended September 30, 2024
Commercial:
Business	Extended maturity by a weighted average of 5 months.	Extended maturity by a weighted average of 5 months.
Real estate – construction and land	—	Extended maturity by a weighted average of 2 months.
Real estate – business	Extended maturity by a weighted average of 6 months.	Extended maturity by a weighted average of 11 months.
Personal Banking:
Real estate – personal	Extended maturity by a weighted average of 9 months.	Extended maturity by a weighted average of 2 months.





	Nine Months Ended September 30, 2025	Nine Months Ended September 30, 2024
Commercial:
Business	Extended maturity by a weighted average of 10 months.	Extended maturity by a weighted average of 5 months.
Real estate – construction and land	—	Extended maturity by a weighted average of 2 months.
Real estate – business	Extended maturity by a weighted average of 15 months.	Extended maturity by a weighted average of 11 months.
Personal Banking:
Real estate – personal	Extended maturity by a weighted average of 9 months.	Extended maturity by a weighted average of 5 months.


	Payment Delay
	Three Months Ended September 30, 2025	Three Months Ended September 30, 2024




Personal Banking:
Real estate – personal	Deferred certain payments by a weighted average of 25 years.	Deferred certain payments by a weighted average of 15 years.
Consumer	—	Deferred certain payments by a weighted average of 19 years.



	Nine Months Ended September 30, 2025	Nine Months Ended September 30, 2024




Personal Banking:
Real estate – personal	Deferred certain payments by a weighted average of 24 years.	Deferred certain payments by a weighted average of 10 years.
Consumer	Deferred certain payments by a weighted average of 8 years.	Deferred certain payments by a weighted average of 19 years.


	Interest Rate Reduction
	Three Months Ended September 30, 2025	Three Months Ended September 30, 2024




Personal Banking:

Consumer	Reduced contractual interest rate from average 22% to 6%.	Reduced contractual interest rate from average 21% to 6%.

Consumer credit card	Reduced contractual interest rate from average 22% to 6%.	Reduced contractual interest rate from average 21% to 6%.


	Nine Months Ended September 30, 2025	Nine Months Ended September 30, 2024




Personal Banking:

Consumer	Reduced contractual interest rate from average 22% to 6%.	Reduced contractual interest rate from average 21% to 6%.

Consumer credit card	Reduced contractual interest rate from average 22% to 6%.	Reduced contractual interest rate from average 21% to 6%.

The following tables provide the amortized cost basis at September 30, 2025 of loans to borrowers experiencing financial difficulty that had a payment default during the three and nine months ended September 30, 2025 and were modified within the 12 months preceding the payment default, as well as the amortized cost basis at September 30, 2024 of loans to borrowers experiencing financial difficulty that had a payment default during the three and nine months ended September 30, 2024 and had been modified within the 12 months preceding the payment default. For purposes of this disclosure, the Company considers "default" to mean 90 days or more past due as to interest or principal.


	For the Three Months Ended September 30, 2025										For the Nine Months Ended September 30, 2025
(Dollars in thousands)	Term Extension		Payment Delay		Interest Rate Reduction		Interest/Fees Forgiven		Total			Term Extension		Payment Delay		Interest Rate Reduction		Interest/Fees Forgiven		Total
September 30, 2025
Commercial:
Business	$	45	$	—	$	—	$	—	$	45		$	45	$	—	$	—	$	—	$	45

Real estate – business	14,632		—		—		—		14,632			14,632		—		—		—		14,632
Personal Banking:
Real estate – personal	—		761		—		—		761			—		2,276		—		—		2,276
Consumer	—		—		1		—		1			—		—		25		—		25

Consumer credit card	—		—		257		—		257			—		—		451		—		451

Total	$	14,677	$	761	$	258	$	—	$	15,696		$	14,677	$	2,276	$	476	$	—	$	17,429

	For the Three Months Ended September 30, 2024										For the Nine Months Ended September 30, 2024
(Dollars in thousands)	Term Extension		Payment Delay		Interest Rate Reduction		Interest/Fees Forgiven		Total			Term Extension		Payment Delay		Interest Rate Reduction		Interest/Fees Forgiven		Total
September 30, 2024
Commercial:
Business	$	14,872	$	—	$	—	$	—	$	14,872		$	14,872	$	—	$	—	$	—	$	14,872


Personal Banking:
Real estate – personal	$	—	$	2,600	$	—	$	—	$	2,600		$	—	$	3,728	$	—	$	—	$	3,728
Consumer	—		—		13		—		13			—		—		24		—		24

Consumer credit card	—		—		251		—		251			—		—		536		20		556

Total	$	14,872	$	2,600	$	264	$	—	$	17,736		$	14,872	$	3,728	$	560	$	20	$	19,180

The Company designates certain long-term fixed rate personal real estate loans as held for sale, and the Company has elected the fair value option for these loans. The election of the fair value option aligns the accounting for these loans with the related economic hedges discussed in Note 11. The loans are primarily sold to Federal Home Loan Mortgage Corporation (FHLMC) and Federal National Mortgage Association (FNMA). At September 30, 2025, the fair value of these loans was $2.2 million, and the unpaid principal balance was $2.1 million.

The Company’s holdings of foreclosed real estate totaled $790 thousand and $343 thousand at September 30, 2025 and December 31, 2024, respectively, and included in those amounts were $790 thousand and $343 thousand at September 30, 2025 and December 31, 2024, respectively, of foreclosed residential real estate properties held as a result of obtaining physical possession. Personal property acquired in repossession, generally autos, totaled $2.6 million and $2.2 million at September 30, 2025 and December 31, 2024. Upon acquisition, these assets are recorded at fair value less estimated selling costs at the date of foreclosure, establishing a new cost basis. They are subsequently carried at the lower of this cost basis or fair value less estimated selling costs.