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Loans And Allowance For Credit Losses
3 Months Ended
Mar. 31, 2023
Receivables [Abstract]  
Financing Receivables Loans and Allowance for Credit Losses
Major classifications within the Company’s held for investment loan portfolio at March 31, 2023 and December 31, 2022 are as follows:

(In thousands)
March 31, 2023December 31, 2022
Commercial:
Business$5,704,467 $5,661,725 
Real estate – construction and land1,437,419 1,361,095 
Real estate – business3,486,543 3,406,981 
Personal Banking:
Real estate – personal2,952,042 2,918,078 
Consumer2,094,389 2,059,088 
Revolving home equity295,478 297,207 
Consumer credit card558,669 584,000 
Overdrafts6,515 14,957 
Total loans$16,535,522 $16,303,131 

Accrued interest receivable totaled $61.9 million and $55.5 million at March 31, 2023 and December 31, 2022, respectively, and was included within other assets on the consolidated balance sheets. For the three months ended March 31, 2023, the Company wrote-off accrued interest by reversing interest income of $34 thousand and $1.1 million in the Commercial and Personal Banking portfolios, respectively. Similarly, for the three months ended March 31, 2022, the Company wrote-off accrued interest of $29 thousand and $899 thousand in the Commercial and Personal Banking portfolios, respectively.

At March 31, 2023, loans of $3.3 billion were pledged at the Federal Home Loan Bank as collateral for borrowings and letters of credit obtained to secure public deposits. Additional loans of $1.3 billion were pledged at the Federal Reserve Bank as collateral for discount window borrowings.

Allowance for credit losses
The allowance for credit losses is measured using an average historical loss model which incorporates relevant information about past events (including historical credit loss experience on loans with similar risk characteristics), current conditions, and reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the loans. The allowance for credit losses is measured on a collective (pool) basis. Loans are aggregated into pools based on similar risk characteristics including borrower type, collateral type and expected credit loss patterns. Loans that do not share similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis.

For loans evaluated for credit losses on a collective basis, average historical loss rates are calculated for each pool using the Company’s historical net charge-offs (combined charge-offs and recoveries by observable historical reporting period) and outstanding loan balances during a lookback period. Lookback periods can be different based on the individual pool and represent management’s credit expectations for the pool of loans over the remaining contractual life. In certain loan pools, if the Company’s own historical loss rate is not reflective of the loss expectations, the historical loss rate is augmented by industry and peer data. The calculated average net charge-off rate is then adjusted for current conditions and reasonable and supportable forecasts. These adjustments increase or decrease the average historical loss rate to reflect expectations of future losses given a single path economic forecast of key macroeconomic variables including GDP, disposable income, various interest rates, unemployment rate, consumer price index (CPI) inflation rate, housing price index (HPI), commercial real estate price index (CREPI) and market volatility. The adjustments are based on results from various regression models projecting the impact of the macroeconomic variables to loss rates. The forecast is used for a reasonable and supportable period before reverting back to historical averages using a straight-line method. The forecast adjusted loss rate is applied to the amortized cost of loans over the remaining contractual lives, adjusted for expected prepayments. The contractual term excludes expected extensions (except for contractual extensions at the option of the customer), renewals and modifications unless there is a reasonable expectation that a troubled debt restructuring will be executed. Credit cards and certain similar consumer lines of credit do not have stated
maturities and therefore, for these loan classes, remaining contractual lives are determined by estimating future cash flows expected to be received from customers until payments have been fully allocated to outstanding balances. Additionally, the allowance for credit losses considers other qualitative factors not included in historical loss rates or macroeconomic forecast such as changes in portfolio composition, underwriting practices, or significant unique events or conditions.

Key assumptions in the Company’s allowance for credit loss model include the economic forecast, the reasonable and supportable period, forecasted macro-economic variables, prepayment assumptions and qualitative factors applied for portfolio composition changes, underwriting practices, or significant unique events or conditions. The assumptions utilized in estimating the Company’s allowance for credit losses at March 31, 2023 and December 31, 2022 are discussed below.

Key AssumptionMarch 31, 2023December 31, 2022
Overall economic forecast
Mild recession to start 3rd quarter of 2023
Assume the Federal Reserve will continue raising interest rates
Mild recession is expected to weaken employment
Continued high inflation and higher cost of borrowing create a mild recession in 2023 with stalled job growth and possible job losses
Assumes interest rates hikes will taper
Reasonable and supportable period and related reversion period
Reasonable and supportable period of one year
Reversion to historical average loss within 2 quarters using straight-line method
Reasonable and supportable period of one year
Reversion to historical average loss within 2 quarters using straight-line method
Forecasted macro-economic variables
Unemployment rate ranges from 3.7% to 5.3% during the supportable forecast period
Real GDP growth ranges from (.5)% to 2.0%
BBB corporate yield from 5.3% to 5.8%
House Price Index from 280.2 to 282.0
Unemployment rate ranges from 3.8% to 4.7% during the supportable forecast period
Real GDP growth ranging from (.9)% to 1.3%
BBB corporate yield from 5.1% to 5.8%
House Price Index from 280.9 to 284.6
Prepayment assumptions
Commercial loans
5% for most loan pools
Personal banking loans
Ranging from 6.45% to 22.4% for most loan pools
Consumer credit cards 67.5%
Commercial loans
5% for most loan pools
Personal banking loans
Ranging from 8.3% to 24.8% for most loan pools
Consumer credit cards 67.9%
Qualitative factors
Added qualitative factors related to:
Changes in the composition of the loan portfolios
Certain portfolios sensitive to pandemic economic uncertainties
Certain portfolios sensitive to unusually high rate of inflation and supply chain issues
Loans downgraded to special mention, substandard, or non-accrual status
Added qualitative factors related to:
Changes in the composition of the loan portfolios
Certain portfolios sensitive to pandemic economic uncertainties
Certain portfolios sensitive to unusually high rate of inflation and supply chain issues
Loans downgraded to special mention, substandard, or non-accrual status

The liability for unfunded lending commitments utilizes the same model as the allowance for credit losses on loans, however, the liability for unfunded lending commitments incorporates an assumption for the portion of unfunded commitments that are expected to be funded.

Sensitivity in the Allowance for Credit Loss model
The allowance for credit losses is an estimate that requires significant judgment including projections of the macro-economic environment. The forecasted macro-economic environment continuously changes which can cause fluctuations in estimated expected credit losses.

The current forecast projects a mild recession to start in the third quarter of 2023 as the economy continues to face high inflation, higher interest rates and a weaker job market. The impacts of the market's response to unusual events or trends including high inflation, supply chain stresses, trends in health conditions and changes in the geopolitical environment could significantly modify economic projections used in the estimation of the ACL.
A summary of the activity in the allowance for credit losses on loans and the liability for unfunded lending commitments during the three months ended March 31, 2023 and 2022, respectively, follows:

For the Three Months Ended March 31, 2023
(In thousands)CommercialPersonal Banking

Total
ALLOWANCE FOR CREDIT LOSSES ON LOANS
Balance at beginning of period$103,293 $46,843 $150,136 
Provision for credit losses on loans5,548 10,400 15,948 
Deductions:
   Loans charged off292 8,756 9,048 
   Less recoveries on loans66 2,215 2,281 
Net loan charge-offs (recoveries)226 6,541 6,767 
Balance March 31, 2023$108,615 $50,702 $159,317 
LIABILITY FOR UNFUNDED LENDING COMMITMENTS
Balance at beginning of period$31,743 $1,377 $33,120 
Provision for credit losses on unfunded lending commitments(4,638)146 (4,492)
Balance March 31, 2023$27,105 $1,523 $28,628 
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS$135,720 $52,225 $187,945 

For the Three Months Ended March 31, 2022
(In thousands)CommercialPersonal Banking

Total
ALLOWANCE FOR CREDIT LOSSES ON LOANS
Balance at beginning of period$97,776 $52,268 $150,044 
Provision for credit losses on loans(2,879)(7,807)(10,686)
Deductions:
   Loans charged off177 7,285 7,462 
   Less recoveries on loans107 2,707 2,814 
Net loan charge-offs (recoveries)70 4,578 4,648 
Balance March 31, 2022$94,827 $39,883 $134,710 
LIABILITY FOR UNFUNDED LENDING COMMITMENTS
Balance at beginning of period$23,271 $933 $24,204 
Provision for credit losses on unfunded lending commitments509 319 828 
Balance March 31, 2022$23,780 $1,252 $25,032 
ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS$118,607 $41,135 $159,742 
Delinquent and non-accrual loans
The Company considers loans past due on the day following the contractual repayment date, if the contractual repayment was not received by the Company as of the end of the business day. The following table provides aging information on the Company’s past due and accruing loans, in addition to the balances of loans on non-accrual status, at March 31, 2023 and December 31, 2022.




(In thousands)
Current or Less Than 30 Days Past Due

30 – 89
Days Past Due
90 Days Past Due and Still AccruingNon-accrual



Total
March 31, 2023
Commercial:
Business$5,692,966 $4,644 $496 $6,361 $5,704,467 
Real estate – construction and land1,432,344 4,646 429  1,437,419 
Real estate – business3,483,425 2,947  171 3,486,543 
Personal Banking:
Real estate – personal 2,937,474 8,375 4,924 1,269 2,952,042 
Consumer2,067,340 25,134 1,915  2,094,389 
Revolving home equity293,783 846 849  295,478 
Consumer credit card547,228 5,254 6,187  558,669 
Overdrafts6,189 326   6,515 
Total $16,460,749 $52,172 $14,800 $7,801 $16,535,522 
December 31, 2022
Commercial:
Business$5,652,710 $1,759 $505 $6,751 $5,661,725 
Real estate – construction and land1,361,095 — — — 1,361,095 
Real estate – business3,406,207 585 — 189 3,406,981 
Personal Banking:
Real estate – personal 2,895,742 14,289 6,681 1,366 2,918,078 
Consumer2,031,827 25,089 2,172 — 2,059,088 
Revolving home equity295,303 1,201 703 — 297,207 
Consumer credit card572,213 6,238 5,549 — 584,000 
Overdrafts14,090 647 220 — 14,957 
Total $16,229,187 $49,808 $15,830 $8,306 $16,303,131 

At March 31, 2023, the Company had $3.5 million in non-accrual business loans that had no allowance for credit loss, compared to $3.8 million in non-accrual business loans that had no allowance for credit loss at December 31, 2022. The Company did not record any interest income on non-accrual loans during the three months ended March 31, 2023 and 2022, respectively.

Credit quality indicators
The following table provides information about the credit quality of the Commercial loan portfolio. The Company utilizes an internal risk rating system comprised of a series of grades to categorize loans according to perceived risk associated with the expectation of debt repayment based on borrower specific information including, but not limited to, current financial information, historical payment experience, industry information, collateral levels and collateral types. The “pass” category consists of a range of loan grades that reflect increasing, though still acceptable, risk. A loan is assigned the risk rating at origination and then monitored throughout the contractual term for possible risk rating changes. Movement of risk through the various grade levels in the “pass” category is monitored for early identification of credit deterioration. The “special mention” rating is applied to loans where the borrower exhibits negative financial trends due to borrower specific or systemic conditions that, if left uncorrected, threaten its capacity to meet its debt obligations. The borrower is believed to have sufficient financial flexibility to react to and resolve its negative financial situation. It is a transitional grade that is closely monitored for improvement or deterioration. The “substandard” rating is applied to loans where the borrower exhibits well-defined weaknesses that jeopardize its continued performance and are of a severity that the distinct possibility of default exists. Loans are placed on “non-accrual” when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment.

All loans are analyzed for risk rating updates annually. For larger loans, rating assessments may be more frequent if relevant information is obtained earlier through debt covenant monitoring or overall relationship management. Smaller loans
are monitored as identified by the loan officer based on the risk profile of the individual borrower or if the loan becomes past due related to credit issues. Loans rated Special Mention, Substandard or Non-accrual are subject to quarterly review and monitoring processes. In addition to the regular monitoring performed by the lending personnel and credit committees, loans are subject to review by a credit review department which verifies the appropriateness of the risk ratings for the loans chosen as part of its risk-based review plan.

The risk category of loans in the Commercial portfolio as of March 31, 2023 and December 31, 2022 are as follows:

Term Loans Amortized Cost Basis by Origination Year
(In thousands)20232022202120202019PriorRevolving Loans Amortized Cost BasisTotal
March 31, 2023
Business
    Risk Rating:
       Pass$526,988 $1,268,330 $716,669 $374,953 $334,438 $369,983 $2,008,711 $5,600,072 
       Special mention14,056 1,606 4,460 7,330 513 1,643 676 30,284 
       Substandard1,127 6,188 10,059 17,261 503 10,732 21,880 67,750 
       Non-accrual— 158 1,818 33 4,280 71 6,361 
   Total Business:$542,171 $1,276,282 $733,006 $399,577 $335,455 $386,638 $2,031,338 $5,704,467 
Gross write-offs for the three months ended March 31, 2023
$— $— $— $— $— $— $292 $292 
Real estate-construction
    Risk Rating:
       Pass$156,801 $552,570 $549,106 $83,653 $27,431 $3,235 $27,547 $1,400,343 
       Special mention7,115 207 — — — — — 7,322 
       Substandard— 2,016 — — — 27,738 — 29,754 
    Total Real estate-construction:$163,916 $554,793 $549,106 $83,653 $27,431 $30,973 $27,547 $1,437,419 
Gross write-offs for the three months ended March 31, 2023
$— $— $— $— $— $— $— $— 
Real estate-business
    Risk Rating:
       Pass$229,043 $1,136,589 $573,233 $495,078 $388,892 $401,324 $109,489 $3,333,648 
       Special mention— 4,555 — 605 9,616 1,235 — 16,011 
       Substandard— 2,811 30,886 16,416 11,924 74,676 — 136,713 
       Non-accrual— 14 45 — — 112 — 171 
   Total Real estate-business:$229,043 $1,143,969 $604,164 $512,099 $410,432 $477,347 $109,489 $3,486,543 
Gross write-offs for the three months ended March 31, 2023
$— $— $— $— $— $— $— $— 
Commercial loans
    Risk Rating:
       Pass$912,832 $2,957,489 $1,839,008 $953,684 $750,761 $774,542 $2,145,747 $10,334,063 
       Special mention21,171 6,368 4,460 7,935 10,129 2,878 676 53,617 
       Substandard1,127 11,015 40,945 33,677 12,427 113,146 21,880 234,217 
       Non-accrual— 172 1,863 33 4,392 71 6,532 
   Total Commercial loans:$935,130 $2,975,044 $1,886,276 $995,329 $773,318 $894,958 $2,168,374 $10,628,429 
Gross write-offs for the three months ended March 31, 2023
$— $— $— $— $— $— $292 $292 
Term Loans Amortized Cost Basis by Origination Year
(In thousands)20222021202020192018PriorRevolving Loans Amortized Cost BasisTotal
December 31, 2022
Business
    Risk Rating:
       Pass$1,456,476 $782,409 $464,201 $360,844 $180,375 $219,053 $2,146,380 $5,609,738 
       Special mention3,113 2,548 7,757 1,063 67 — 1,319 15,867 
       Substandard5,752 10,004 685 37 810 10,342 1,739 29,369 
       Non-accrual195 1,987 — 792 3,776 — 6,751 
   Total Business:$1,465,536 $796,948 $472,643 $361,945 $182,044 $233,171 $2,149,438 $5,661,725 
Real estate-construction
    Risk Rating:
       Pass$538,022 $596,465 $129,632 $27,331 $1,305 $2,029 $18,559 $1,313,343 
       Special mention352 — — — — — — 352 
       Substandard— 19,494 — — 14,766 13,140 — 47,400 
    Total Real estate-construction:$538,374 $615,959 $129,632 $27,331 $16,071 $15,169 $18,559 $1,361,095 
Real estate- business
    Risk Rating:
       Pass$1,085,379 $616,516 $555,648 $424,641 $163,628 $271,579 $90,799 $3,208,190 
       Special mention4,608 — 618 9,737 976 279 — 16,218 
       Substandard2,795 30,944 61,141 10,490 30,782 46,232 — 182,384 
       Non-accrual14 45 — — 124 — 189 
   Total Real-estate business:$1,092,796 $647,505 $617,407 $444,868 $195,510 $318,096 $90,799 $3,406,981 
Commercial loans
    Risk Rating:
       Pass$3,079,877 $1,995,390 $1,149,481 $812,816 $345,308 $492,661 $2,255,738 $10,131,271 
       Special mention8,073 2,548 8,375 10,800 1,043 279 1,319 32,437 
       Substandard8,547 60,442 61,826 10,527 46,358 69,714 1,739 259,153 
       Non-accrual209 2,032 — 916 3,782 — 6,940 
   Total Commercial loans:$3,096,706 $2,060,412 $1,219,682 $834,144 $393,625 $566,436 $2,258,796 $10,429,801 
The credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided as of March 31, 2023 and December 31, 2022 below.

Term Loans Amortized Cost Basis by Origination Year
(In thousands)20232022202120202019PriorRevolving Loans Amortized Cost BasisTotal
March 31, 2023
Real estate-personal
       Current to 90 days past due$113,590 $512,841 $578,969 $769,804 $284,835 $675,601 $10,209 $2,945,849 
       Over 90 days past due— 394 946 1,372 — 2,212 — 4,924 
       Non-accrual— — — — 167 1,102 — 1,269 
   Total Real estate-personal:$113,590 $513,235 $579,915 $771,176 $285,002 $678,915 $10,209 $2,952,042 
Gross write-offs for the three months ended March 31, 2023
$— $— $— $— $— $18 $— $18 
Consumer
       Current to 90 days past due$158,392 $430,621 $345,779 $183,261 $91,521 $82,898 $800,002 $2,092,474 
       Over 90 days past due— 343 310 115 62 443 642 1,915 
    Total Consumer:$158,392 $430,964 $346,089 $183,376 $91,583 $83,341 $800,644 $2,094,389 
Gross write-offs for the three months ended March 31, 2023$— $519 $505 $279 $127 $159 $270 $1,859 
Revolving home equity
       Current to 90 days past due$— $— $— $— $— $— $294,629 $294,629 
       Over 90 days past due— — — — — — 849 849 
   Total Revolving home equity:$— $— $— $— $— $— $295,478 $295,478 
Gross write-offs for the three months ended March 31, 2023
$— $— $— $— $— $— $— $— 
Consumer credit card
       Current to 90 days past due$— $— $— $— $— $— $552,482 $552,482 
       Over 90 days past due— — — — — — 6,187 6,187 
   Total Consumer credit card:$— $— $— $— $— $— $558,669 $558,669 
Gross write-offs for the three months ended March 31, 2023
$— $— $— $— $— $— $5,684 $5,684 
Overdrafts
       Current to 90 days past due$6,515 $— $— $— $— $— $— $6,515 
       Over 90 days past due— — — — — — — — 
    Total Overdrafts:$6,515 $— $— $— $— $— $— $6,515 
Gross write-offs for the three months ended March 31, 2023
$1,195 $— $— $— $— $— $— $1,195 
Personal banking loans
       Current to 90 days past due$278,497 $943,462 $924,748 $953,065 $376,356 $758,499 $1,657,322 $5,891,949 
       Over 90 days past due— 737 1,256 1,487 62 2,655 7,678 13,875 
       Non-accrual— — — — 167 1,102 — 1,269 
   Total Personal banking loans:$278,497 $944,199 $926,004 $954,552 $376,585 $762,256 $1,665,000 $5,907,093 
Gross write-offs for the three months ended March 31, 2023
$1,195 $519 $505 $279 $127 $177 $5,954 $8,756 
Term Loans Amortized Cost Basis by Origination Year
(In thousands)20222021202020192018PriorRevolving Loans Amortized Cost BasisTotal
December 31, 2022
Real estate-personal
       Current to 90 days past due$535,283 $589,658 $783,651 $290,580 $132,305 $568,380 $10,174 $2,910,031 
       Over 90 days past due514 967 1,338 81 1,388 2,393 — 6,681 
       Non-accrual— — 52 169 102 1,043 — 1,366 
   Total Real estate-personal:$535,797 $590,625 $785,041 $290,830 $133,795 $571,816 $10,174 $2,918,078 
Consumer
       Current to 90 days past due$536,429 $378,118 $205,849 $106,733 $36,096 $62,255 $731,436 $2,056,916 
       Over 90 days past due326 251 203 58 267 228 839 2,172 
    Total Consumer:$536,755 $378,369 $206,052 $106,791 $36,363 $62,483 $732,275 $2,059,088 
Revolving home equity
       Current to 90 days past due$— $— $— $— $— $— $296,504 $296,504 
       Over 90 days past due— — — — — — 703 703 
   Total Revolving home equity:$— $— $— $— $— $— $297,207 $297,207 
Consumer credit card
       Current to 90 days past due$— $— $— $— $— $— $578,451 $578,451 
       Over 90 days past due— — — — — — 5,549 5,549 
   Total Consumer credit card:$— $— $— $— $— $— $584,000 $584,000 
Overdrafts
       Current to 90 days past due$14,737 $— $— $— $— $— $— $14,737 
       Over 90 days past due220 — — — — — — 220 
    Total Overdrafts:$14,957 $— $— $— $— $— $— $14,957 
Personal banking loans
       Current to 90 days past due$1,086,449 $967,776 $989,500 $397,313 $168,401 $630,635 $1,616,565 $5,856,639 
       Over 90 days past due1,060 1,218 1,541 139 1,655 2,621 7,091 15,325 
       Non-accrual— — 52 169 102 1,043 — 1,366 
   Total Personal banking loans:$1,087,509 $968,994 $991,093 $397,621 $170,158 $634,299 $1,623,656 $5,873,330 

Collateral-dependent loans
The Company's collateral-dependent loans are comprised of large loans on non-accrual status. The Company requires that collateral-dependent loans are either over-collateralized or carry collateral equal to the amortized cost of the loan. The following table presents the amortized cost basis of collateral-dependent loans as of March 31, 2023 and December 31, 2022.

(In thousands)Business AssetsOil & Gas AssetsTotal
March 31, 2023
Commercial:
  Business$2,611 $1,671 $4,282 
Total$2,611 $1,671 $4,282 
December 31, 2022
Commercial:
Business$2,778 $1,824 $4,602 
Total$2,778 $1,824 $4,602 

Other Personal Banking loan information
As noted above, the credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided in the table in the above section on "Credit quality indicators." In addition, FICO scores are obtained and updated on a quarterly basis for most of the loans in the Personal Banking portfolio. This is a published credit score designed to measure the risk of default by taking into account various factors from a borrower's financial history and is considered supplementary information utilized by the Company, as management does not consider this information in evaluating the allowance for credit losses on loans. The Bank normally obtains a FICO score at the loan's origination and renewal dates, and updates are obtained on a quarterly basis. Excluded from the table below are certain personal real estate
loans for which FICO scores are not obtained because the loans generally pertain to commercial customer activities and are often underwritten with other collateral considerations. These loans totaled $178.1 million at March 31, 2023 and $179.2 million at December 31, 2022. The table also excludes consumer loans related to the Company's patient healthcare loan program, which totaled $195.5 million at March 31, 2023 and $197.5 million at December 31, 2022. As the healthcare loans are guaranteed by the hospital, customer FICO scores are not obtained for these loans. The personal real estate loans and consumer loans excluded below totaled less than 7% of the Personal Banking portfolio. For the remainder of loans in the Personal Banking portfolio, the table below shows the percentage of balances outstanding at March 31, 2023 and December 31, 2022 by FICO score.

   Personal Banking Loans
% of Loan Category
Real Estate - PersonalConsumerRevolving Home EquityConsumer Credit Card
March 31, 2023
FICO score:
Under 6001.8 %2.6 %1.8 %4.2 %
600 - 6592.5 4.0 3.3 11.9 
660 - 7199.2 13.6 9.8 30.9 
720 - 77921.8 29.2 21.7 27.5 
780 and over64.7 50.6 63.4 25.5 
Total100.0 %100.0 %100.0 %100.0 %
December 31, 2022
FICO score:
Under 6001.4 %2.2 %1.5 %3.4 %
600 - 6592.2 4.2 2.8 11.4 
660 - 7198.1 14.5 9.7 30.8 
720 - 77923.7 26.7 21.4 27.1 
780 and over64.6 52.4 64.6 27.3 
Total100.0 %100.0 %100.0 %100.0 %

Modifications for borrowers experiencing financial difficulty
When borrowers are experiencing financial difficulty, the Company may agree to modify the contractual terms of a loan to a borrower in order to assist the borrower in repaying principal and interest owed to the Company.

The Company's modifications of loans to borrowers experiencing financial difficulty are generally in the form of term extensions, repayment plans, payment deferrals, forbearance agreements, interest rate reductions, forgiveness of interest and/or fees, or any combination thereof. Commercial loans modified to borrowers experiencing financial difficulty are primarily loans that are substandard or non-accrual, where the maturity date was extended. Modifications on personal real estate loans are primarily those placed on forbearance plans, repayment plans, or deferral plans where monthly payments are suspended for a period of time or past due amounts are paid off over a certain period of time in the future or set up as a balloon payment at maturity. Modifications to certain credit card and other small consumer loans are often modified under debt counseling programs that can reduce the contractual rate or, in certain instances, forgive certain fees and interest charges. Other consumer loans modified to borrowers experiencing financial difficulty consist of various other workout arrangements with consumer customers.
The following table presents the amortized cost at March 31, 2023 of loans that were modified during the three months ended March 31, 2023.

Three Months Ended March 31, 2023



(Dollars in thousands)
Term ExtensionPayment DelayInterest Rate ReductionInterest/Fees Forgiven
Other
Total% of Total Loan Category
March 31, 2023
Commercial:
Business$3,104 $ $ $ $ $3,104 0.1 %
Real estate – business23,039     23,039 0.7 
Personal Banking:
Real estate – personal  1,666    1,666 0.1 
Consumer 58 16  55 129  
Consumer credit card  618 275  893 0.2 
Total $26,143 $1,724 $634 $275 $55 $28,831 0.2 %

The estimate of lifetime expected losses utilized in the allowance for credit losses model is developed using average historical experience on loans with similar risk characteristics, which includes losses from modifications of loans to borrowers experiencing financial difficulty. As a result, a change to the allowance for credit losses is generally not recorded upon modification. For modifications to loans made to borrowers experiencing financial difficulty that are placed on non-accrual status, the Company determines the allowance for credit losses on an individual evaluation, using the same process that it utilizes for other loans on non-accrual status. Modifications made to commercial loans which are not on non-accrual status for borrowers experiencing financial difficulty are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience, and current economic factors. Modifications made to borrowers experiencing financial difficulty for personal banking loans which are not on non-accrual status are collectively evaluated based on loan type, delinquency, historical experience, and current economic factors.

If a loan to a borrower experiencing financial difficulty is modified and subsequently deemed uncollectible, the allowance for credit losses continues to be based on individual evaluation, if that loan is already on non-accrual status. For those loans, the allowance for credit losses is estimated using discounted expected cash flows or the fair value of collateral. If an accruing loan made to a borrower experiencing financial difficulty is modified and subsequently deemed uncollectible, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for credit losses is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begin.

The following table summarizes the financial impact of loan modifications and payment deferrals during the three months ended March 31, 2023. The qualitative impact of forbearance and repayment plans is the deferral of payments for 3 months up to 30 years, and therefore, those modifications are excluded from the table below.

Term Extension
Three Months Ended March 31, 2023
Commercial:
Business
Added a weighted-average of 12 months to the life of loans.
Real estate – business
Added a weighted-average of 17 months to the life of loans.


Payment Delay
Three Months Ended March 31, 2023
Personal Banking:
Real estate – personal Deferred past due monthly payments to maturity as a balloon payment. Deferral delayed payments a weighted average of 27 years.
ConsumerDeferred past due monthly payments to maturity as a balloon payment. Deferral delayed payments a weighted average of 11 years.
Interest Rate Reduction
Three Months Ended March 31, 2023
Personal Banking:
Consumer
Reduced weighted-average contractual interest by 14%.
Consumer credit card
Reduced weighted-average contractual interest by 14%.


Forgiveness of Interest/Fees
Three Months Ended March 31, 2023
Personal Banking:
Consumer credit cardApproximately $14 thousand of interest and fees forgiven.

The Company had commitments of $532 thousand at March 31, 2023 to lend additional funds to borrowers with restructured loans.

The following table provides the amortized cost basis of loans to borrowers experiencing financial difficulty that had a payment default during the three months ended March 31, 2023 and were modified on or after January 1, 2023 (the date we adopted ASU 2022-02) through March 31, 2023. For purposes of this disclosure, the Company considers "default" to mean 90 days or more past due as to interest or principal. In addition to the loans below, the Company charged off $25 thousand of consumer credit card loans during the three months ended March 31, 2023 that were modified during the period.



(Dollars in thousands)
Interest Rate ReductionInterest/Fees ForgivenTotal
March 31, 2023
Personal Banking:
Consumer$8 $ $8 
Consumer credit card63 12 75 
Total $71 $12 $83 


The following table presents the amortized cost basis at March 31, 2023 of loans that have been modified on or after January 1, 2023 (the date we adopted ASU 2022-02) through March 31, 2023.



(In thousands)
Current
30-89 Days Past Due
90 Days Past DueTotal
March 31, 2023
Commercial:
Business$3,104 $ $ $3,104 
Real estate – business23,039   23,039 
Personal Banking:
Real estate – personal 1,061 605  1,666 
Consumer75 46 8 129 
Consumer credit card645 173 75 893 
Total $27,924 $824 $83 $28,831 

Troubled debt restructuring disclosures prior to the Company's adoption of ASU 2022-02
Restructured loans are those extended to borrowers who are experiencing financial difficulty and who have been granted a concession. Restructured loans are placed on non-accrual status if the Company does not believe it probable that amounts due under the contractual terms will be collected. Commercial performing restructured loans are primarily comprised of certain
business, construction and business real estate loans classified as substandard but renewed at rates judged to be non-market. These loans are performing in accordance with their modified terms, and because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an accrual basis. Troubled debt restructurings also include certain credit card and other small consumer loans under various debt management and assistance programs. Modifications to these loans generally involve removing the available line of credit, placing loans on amortizing status, and lowering the contractual interest rate. Certain personal real estate, revolving home equity, and consumer loans were classified as consumer bankruptcy troubled debt restructurings because they were not reaffirmed by the borrower in bankruptcy proceedings. Interest on these loans is being recognized on an accrual basis, as the borrowers are continuing to make payments. Other consumer loans classified as troubled debt restructurings consist of various other workout arrangements with consumer customers.

(In thousands)December 31, 2022
Accruing restructured loans:
Commercial
$184,388 
Assistance programs
5,156 
Other consumer
4,049 
Non-accrual loans
5,078 
Total troubled debt restructurings
$198,671 
Section 4013 of the CARES Act was signed into law on March 27, 2020, and included a provision that short-term modifications are not troubled debt restructurings, if made on a good-faith basis in response to COVID-19 to borrowers who were current prior to December 31, 2019. The Company elected such option under the CARES Act when determining if a customer’s modification is subject to troubled debt restructuring classification. The initial guidance issued under the CARES Act was due to expire on December 31, 2020. During January 2021, the Consolidated Appropriations Act, 2021 was enacted and extended through the end of 2021 the relief offered under the CARES Act related to the accounting and disclosure requirements for troubled debt restructurings as a result of COVID-19. The Company elected to extend its application of this guidance through December 31, 2021. During the period covered by the CARES Act, if it was deemed that the loan modification was not short-term, not COVID-19 related or the customer does not meet the criteria under the guidance to be scoped out of troubled debt restructuring classification, the Company evaluated the loan modifications under its existing framework and accounted for the modification as a troubled debt restructuring.

The table below shows the balance of troubled debt restructurings by loan classification at December 31, 2022, in addition to the outstanding balances of these restructured loans which the Company considers to have been in default at any time during the past twelve months. For purposes of this disclosure, the Company considers "default" to mean 90 days or more past due as to interest or principal.

(In thousands)December 31, 2022Balance at December 31, 2022 that was 90 days past due at any time during previous 12 months
Commercial:
Business$12,311 $— 
Real estate - construction and land57,547 — 
Real estate - business118,654 — 
Personal Banking:
Real estate - personal2,809 419 
Consumer2,250 268 
Revolving home equity17 — 
Consumer credit card5,083 452 
Total troubled debt restructurings$198,671 $1,139 

For those loans on non-accrual status also classified as restructured, the modification did not create any further financial effect on the Company as those loans were already recorded at net realizable value. For those performing commercial loans classified as restructured, there were no concessions involving forgiveness of principal or interest and, therefore, there was no financial impact to the Company as a result of modification to these loans. However, the effects of modifications to loans under various debt management and assistance programs at December 31, 2022 were estimated to decrease interest income by approximately $661 thousand on an annual, pre-tax basis, compared to amounts contractually owed. Other modifications to consumer loans mainly involve extensions and other small modifications that did not include the forgiveness of principal or interest.
The allowance for credit losses related to troubled debt restructurings on non-accrual status is determined by individual evaluation, including collateral adequacy, using the same process as loans on non-accrual status which are not classified as troubled debt restructurings. Those performing loans classified as troubled debt restructurings are accruing loans which management expects to collect under contractual terms. Performing commercial loans having no other concessions granted other than being renewed at non-market interest rates are judged to have similar risk characteristics as non-troubled debt commercial loans and are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience and current economic factors. Performing personal banking loans classified as troubled debt restructurings resulted from the borrower not reaffirming the debt during bankruptcy and have had no other concession granted, other than the Bank's future limitations on collecting payment deficiencies or in pursuing foreclosure actions. As such, they have similar risk characteristics as non-troubled debt personal banking loans and are evaluated collectively based on loan type, delinquency, historical experience and current economic factors.

If a troubled debt restructuring defaults and is already on non-accrual status, the allowance for credit losses continues to be based on individual evaluation, using discounted expected cash flows or the fair value of collateral. If an accruing troubled debt restructuring defaults, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for credit losses is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begin.

The Company had commitments of $12.6 million at December 31, 2022 to lend additional funds to borrowers with restructured loans.

Loans held for sale
The Company designates certain long-term fixed rate personal real estate loans as held for sale, and the Company has elected the fair value option for these loans. The election of the fair value option aligns the accounting for these loans with the related economic hedges discussed in Note 11. The loans are primarily sold to Federal Home Loan Mortgage Corporation (FHLMC) and Federal National Mortgage Association (FNMA). At March 31, 2023, the fair value of these loans was $684 thousand, and the unpaid principal balance was $666 thousand.

The Company also designates certain student loan originations as held for sale. The borrowers are credit-worthy students who are attending colleges and universities. The loans are intended to be sold in the secondary market, and the Company maintains contracts with Sallie Mae to sell the loans within 210 days after the last disbursement to the student. These loans are carried at lower of cost or fair value, which at March 31, 2023 totaled $5.3 million.

At March 31, 2023, none of the loans held for sale were on non-accrual status or 90 days past due and still accruing interest.
Foreclosed real estate/repossessed assets
The Company’s holdings of foreclosed real estate totaled $167 thousand and $96 thousand at March 31, 2023 and December 31, 2022, respectively, and included in those amounts were $167 thousand and $96 thousand at March 31, 2023 and December 31, 2022, respectively, of foreclosed residential real estate properties held as a result of obtaining physical possession. Personal property acquired in repossession, generally autos, totaled $1.4 million and $1.6 million at March 31, 2023 and December 31, 2022, respectively. Upon acquisition, these assets are recorded at fair value less estimated selling costs at the date of foreclosure, establishing a new cost basis. They are subsequently carried at the lower of this cost basis or fair value less estimated selling costs.