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Capital Stock and Stock-Based Compensation Plans (Details) (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2011
years
Dec. 31, 2010
years
Dec. 31, 2009
years
Dec. 31, 1989
Dec. 29, 2010
Preference Stock [Abstract]          
Shares authorized (in shares) 50,000,000        
Series B Convertible Preference stock (in shares)       6,315,149  
Common Stock Shares Converted From One Share Of Preferred Stock       8  
Redemption price (in dollars per share)       $ 65  
Minimum cumulative dividend rate for Convertible Preference stock (in dollars per share)       $ 2.44  
Preference stock retired (in shares)         2,405,192
Common stock converted (in shares)         19,241,536
Common stock outstanding and issued to Employee Stock Ownership Plan (in shares) 17,102,005 19,225,073      
Stock Repurchases [Abstract]          
Repurchased stock $ 1,806 $ 2,020 $ 1,063    
Summary of common stock activity [Roll Forward]          
Common Stock Balance, January 1 (in shares) 494,850,467 494,165,017 501,412,580    
Common stock acquired (in shares) (21,320,936) (25,401,785) (14,916,340)    
Shares issued for stock options (in shares) 5,758,879 4,233,775 5,455,317    
Shares issued for restricted stock and other (in shares) 729,665 993,132 800,388    
Preference stock conversion (in shares)   20,860,328 1,413,072    
Common Stock Balance, December 31 (in shares) 480,018,075 494,850,467 494,165,017    
Summary Of Treasury Stock Activity [Roll Forward]          
Treasury Stock Balance, January 1 (in shares) 238,002,713 238,688,163 231,440,600    
Common stock acquired (in shares) 21,320,936 25,401,785 14,916,340    
Shares issued for stock options (in shares) (5,758,879) (4,233,775) (5,455,317)    
Shares issued for restricted stock and other (in shares) (729,665) (993,132) (800,388)    
Preference stock conversion (in shares)   (20,860,328) (1,413,072)    
Treasury Stock Balance, December 31 (in shares) 252,835,105 238,002,713 238,688,163    
Stock-based compensation [Abstract]          
Allocated Share-based Compensation Expense 122 121 117    
Total income tax benefit 40 40 40    
Fair Value Assumptions [Abstract]          
Weighted-average estimated fair value of stock options granted (in dollars per share) $ 11.93 $ 11.00 $ 12.06    
Expected term (in years) 4.5 4.5 4.5    
Expected Volatility Rate (in hundredths) 21.30% 22.50% 22.10%    
Risk-Free Rate (in hundredths) 0.80% 1.30% 2.30%    
Expected Dividend Yield (in hundredths) 2.60% 2.80% 2.40%    
Summary of restricted stock award activity [Roll Forward]          
Restricted stock awards - beginning balance (in shares) 2,777,000        
Granted (in shares) 986,000        
Vested (in shares) (690,000)        
Forfeited (in shares) (36,000)        
Restricted stock awards - ending balance (in shares) 3,037,000 2,777,000      
Additional disclosures pertaining to restricted stock awards [Abstract]          
Weighted average grant date fair value of restricted stock awards - beginning of period (in dollars per share) $ 73        
Weighted average grant date fair value of restricted stock awards - shares granted (in dollars per share) $ 84        
Weighted average grant date fair value of restricted stock awards - shares vested (in dollars per share) $ 76        
Weighted average grant date fair value of restricted stock awards - shares forfeited (in dollars per share) $ 71        
Weighted average grant date fair value of restricted stock awards - end of period (in dollars per share) $ 76 $ 73      
Summary of stock option plan activity [Roll Forward]          
Options - beginning balance (in shares) 24,517,000        
Granted (in shares) 4,841,000        
Shares issued for stock options (in shares) (6,846,000)        
Forfeited or expired (in shares) (218,000)        
Options - ending balance (in shares) 22,294,000 24,517,000      
Options exercisable (in shares) 13,121,000        
Additional disclosures pertaining to stock options [Abstract]          
Weighted average exercise price of options - beginning of period (in dollars per share) $ 69        
Weighted average exercise price of options - shares granted (in dollars per share) $ 90        
Weighted average exercise price of options - shares exercised (in dollars per share) $ 62        
Weighted average exercise price of options - shares forfeited or expired (in dollars per share) $ 78        
Weighted average exercise price of options - end of period (in dollars per share) $ 76 $ 69      
Weighted average exercise price of options exercisable - end of period (in dollars per share) $ 71        
Weighted average remaining contractual life, options outstanding (in years) 4        
Weighted average remaining contractual life, options exercisable (in years) 3        
Value of unexercised in-the-money options, options outstanding 360        
Value of unexercised in-the-money options, options exercisable 276        
Stock-based compensation, additional disclosures [Abstract]          
Employee Service Share-based Compensation, Tax Benefit Realized from Exercise of Stock Options 32 31 16    
Proceeds from Stock Options Exercised 332 211 284    
Program 2010 [Member]
         
Stock Repurchases [Abstract]          
Treasury stock repurchase authorization (in shares)   40,000,000      
Program 2011 [Member]
         
Stock Repurchases [Abstract]          
Treasury stock repurchase authorization (in shares) 50,000,000        
Incentive Stock Plans [Member]
         
Additional disclosures pertaining to restricted stock awards [Abstract]          
Number of shares available for grant (in shares) 9,310,000        
Unrecognized compensation expense 65        
Unrecognized compensation expense, weighted-average period of recognition in years 2.2        
Total fair value of shares vested 50 69 48    
Stock-based compensation, additional disclosures [Abstract]          
Vesting period (in years) 3 years        
Stock Option Plans [Member]
         
Additional disclosures pertaining to restricted stock awards [Abstract]          
Number of shares available for grant (in shares) 9,092,000        
Unrecognized compensation expense 40        
Unrecognized compensation expense, weighted-average period of recognition in years 1.5        
Stock-based compensation, additional disclosures [Abstract]          
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period, Total Intrinsic Value $ 162 $ 133 $ 120    
Contractual term (in years) 6 years        
Vesting period (in years) 3 years