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Company Transformation (Tables)
9 Months Ended
Sep. 30, 2011
Company Transformation [Abstract] 
Components of transformation costs
                 
    Three
    Nine
 
For the Periods Ended September 30, 2011   Months     Months  
Transformation Costs:
               
Non-cash asset impairment
  $ 9     $ 64  
Advisory fees
    32       75  
IT costs
    36       58  
Lease termination and other real estate costs
    10       13  
Loss on early extinguishment of debt
    3       3  
Employee retention and other compensation costs
    23       36  
Other costs
    19       30  
                 
Transformation costs in operating income
    132       279  
Tax-related separation (benefit) costs(a)
    (4 )     10  
                 
Total transformation costs before tax benefit
    128       289  
Income tax benefit
    (35 )     (87 )
                 
Total transformation costs, net of tax impact
  $ 93     $ 202  
                 
 
(a) In the third quarter of 2011, we revised our estimate of certain costs to be incurred related to tax-related separation costs. This adjustment resulted in a $4 net credit (income) for tax-related separation costs during the third quarter of 2011.
Roll Forward of Transformational Accrual
         
Transformation accrual – 12/31
  $ 2  
Charges actions during the period
    289  
Cash payments
    (137 )
Pension curtailment
    (5 )
Asset impairment
    (64 )
         
Transformation accrual – 9/30
  $ 85