10-Q 1 form10qq1_02.txt NEW ENGLAND BUSINESS SERVICE, INC. UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the period ended September 29, 2001. OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OF 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ______ to ______ Commission file number 1-11427 NEW ENGLAND BUSINESS SERVICE, INC. ---------------------------------- (Exact name of the registrant as specified in its charter) Delaware 04-2942374 -------- ---------- (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 500 Main Street Groton, Massachusetts, 01471 ---------------------------- (Address of principal executive offices) (Zip Code) (978) 448-6111 -------------- (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 and 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No --- --- The number of common shares of the Registrant outstanding on November 13, 2001 was 12,647,630. PART I - FINANCIAL INFORMATION ------------------------------ Item 1. Financial Statements ---------------------------- NEW ENGLAND BUSINESS SERVICE, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (In thousands)
(unaudited) Sept. 29, June 30, 2001 2001 -------- -------- ASSETS Current Assets Cash and cash equivalents $ 5,820 $ 7,154 Accounts receivable - net 60,081 59,528 Inventories 41,005 42,599 Direct mail advertising and prepaid expenses 20,183 13,603 Deferred income tax benefit 16,544 15,133 -------- -------- Total current assets 143,633 138,017 Property and Equipment - net 76,165 77,068 Deferred Income Tax Benefit 16,968 16,986 Goodwill and Other Intangible Assets - net 125,388 129,339 Long-Term Investment 30,521 12,869 Other Assets 3,264 3,405 -------- -------- TOTAL ASSETS $395,939 $377,684 ======== ======== LIABILITIES AND STOCKHOLDERS' EQUITY Current Liabilities Accounts payable $ 18,965 $ 18,560 Accrued expenses 52,632 48,603 Current portion of long-term debt 1,453 1,443 -------- -------- Total current liabilities 73,050 68,606 Long-Term Debt 195,874 180,718 Deferred Income Taxes 14,426 14,457 STOCKHOLDERS' EQUITY Common stock 15,561 15,511 Additional paid-in capital 52,845 52,083 Unamortized value of restricted stock awards (134) (157) Accumulated other comprehensive loss (10,073) (7,417) Retained earnings 112,976 113,628 -------- -------- Total 171,175 173,648 Less Treasury stock, at cost (58,586) (59,745) -------- -------- Stockholders' Equity 112,589 113,903 -------- -------- TOTAL LIABILITIES & STOCKHOLDERS' EQUITY $395,939 $377,684 ======== ========
See Notes to Unaudited Condensed Consolidated Financial Statements NEW ENGLAND BUSINESS SERVICE, INC. CONDENSED CONSOLIDATED STATEMENTS OF INCOME (In thousands, except per share data) (unaudited)
Three Months Ended Sept. 29, Sept. 23 2001 2000 -------- -------- NET SALES $133,515 $141,118 COST OF SALES 58,088 62,393 -------- -------- GROSS PROFIT 75,427 78,725 OPERATING EXPENSES: Selling and advertising 46,315 47,627 General and administrative 18,273 19,994 Exit costs 0 3,387 -------- -------- Total operating expenses 64,588 71,008 INCOME FROM OPERATIONS 10,839 7,717 OTHER INCOME/(EXPENSE): Interest income 50 53 Interest expense (3,347) (3,140) -------- -------- INCOME BEFORE INCOME TAXES 7,542 4,630 PROVISION FOR INCOME TAXES 2,896 1,806 -------- -------- INCOME BEFORE THE EFFECT OF A CHANGE IN ACCOUNTING PRINCIPLE 4,646 2,824 -------- -------- EFFECT OF A CHANGE IN ACCOUNTING PRINCIPLE- NET OF TAX 2,792 0 -------- -------- NET INCOME $ 1,854 $ 2,824 ======== ======== PER SHARE AMOUNTS: Basic Earnings Per Share Before the Effect of a Change in Accounting Principle $ .37 $ .21 ======== ======== Effect of a Change in Accounting Principle $ (.22) $ .00 ======== ======== Basic Earnings Per Share $ .15 $ .21 ======== ======== Diluted Earnings Per Share Before the Effect of a Change in Accounting Principle $ .37 $ .21 ======== ======== Effect of a Change in Accounting Principle $ (.22) $ .00 ======== ======== Diluted Earnings Per Share $ .15 $ .21 ======== ======== Dividends $ .20 $ .20 ======== ======== BASIC WEIGHTED AVERAGE SHARES OUTSTANDING 12,541 13,403 Plus incremental shares from assumed conversion of stock options 167 84 -------- -------- DILUTED WEIGHTED AVERAGE SHARES OUTSTANDING 12,708 13,487 ======== ========
See Notes to Unaudited Condensed Consolidated Financial Statements NEW ENGLAND BUSINESS SERVICE, INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (In Thousands) (unaudited)
Three Months Ended Sept. 29, Sept. 23, 2001 2000 -------- -------- CASH FLOWS FROM OPERATING ACTIVITIES: Net Income $ 1,854 $ 2,824 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation 4,633 4,364 Amortization 2,247 3,113 Loss on disposal of asset 4 92 Asset impairment loss 2,792 1,707 Exit costs 0 3,387 Provision for losses on accounts receivable 1,175 1,180 Employee benefit charges 1,318 22 Changes in assets and liabilities, net of acquisitions: Accounts receivable (1,891) (2,934) Inventories and prepaid expenses (5,016) (4,187) Accounts payable 209 2,324 Income taxes payable 1,489 205 Accrued expenses (721) (2,853) -------- -------- Net cash provided by operating activities 8,093 9,244 CASH FLOWS FROM INVESTING ACTIVITIES: Additions to property and equipment (3,835) (5,713) Purchase of long-term investment (17,652) 0 Acquisition of business-net of cash acquired 0 (38,575) -------- -------- Net cash used in investing activities (21,487) (44,288) CASH FLOWS FROM FINANCING ACTIVITIES: Repayment of debt (6,359) (32,689) Proceeds from credit facility-net of issuance costs 20,261 73,500 Proceeds from issuance of common stock 762 349 Acquisition of treasury stock 0 (3,144) Dividends paid (2,506) (2,678) -------- -------- Net cash provided by financing activities 12,158 35,338 EFFECT OF EXCHANGE RATE CHANGES ON CASH (98) (45) -------- -------- NET CHANGE IN CASH AND CASH EQUIVALENTS (1,334) 249 CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR 7,154 3,469 -------- -------- CASH AND CASH EQUIVALENTS AT END OF PERIOD $ 5,820 $ 3,718 ======== ========
See Notes to Unaudited Condensed Consolidated Financial Statements NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS 1. Basis of Presentation/Accounting Policies -------------------------------------------- The condensed consolidated financial statements contained in this report are unaudited (except for June 30, 2001 amounts) but reflect all adjustments, consisting only of normal recurring adjustments, which are, in the opinion of management, necessary for a fair statement of the results of the interim periods reflected. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been omitted pursuant to applicable rules and regulations of the Securities and Exchange Commission. The condensed consolidated financial statements included herein should be read in conjunction with the consolidated financial statements and notes thereto, and the Independent Auditors' Report in the Company's Annual Report on Form 10-K for the fiscal year ended June 30, 2001. Reference is made to the accounting policies of the Company described in the notes to the consolidated financial statements in the Company's Annual Report on Form 10-K for the fiscal year ended June 30, 2001. The Company has consistently followed those policies in preparing this report. The results from operations for the interim periods reported herein are not necessarily indicative of results to be expected for the full year. 2. Acquisition ---------------- In July 2000, the Company acquired all the outstanding shares of PremiumWear, Inc. The purchase price was $13.50 per share in cash and totaled approximately $38,976,000 (net of cash acquired) for the shares plus debt assumed of $3,856,000. The Company incurred fees of approximately $602,000 in connection with the acquisition. The acquisition was accounted for using the purchase method of accounting. The purchase price, including acquisition costs, was allocated to the net tangible assets acquired based on the fair value of such assets and liabilities. The excess cost over fair value of the net tangible assets acquired was $16,013,000, of which $5,300,000 and $583,000 were allocated to long-term contracts and non-compete agreements, respectively, and the balance of $10,130,000 to goodwill. The long-term contracts and non-compete agreements are being amortized over their respective useful lives. The amortization of goodwill was impacted by the Company's adoption of Statement of Financial Accounting Standard No. 142 as discussed in note 6. 3. Restructuring and Impairment of Assets ---------------------------------------- During fiscal year 2001, the Company undertook two distinct restructuring actions. The first involved a restructuring charge of $3,500,000 to provide for costs primarily associated with the Company's decision to more closely align its direct marketing and direct sales activities. As part of the restructuring program, the McBee US headquarters has been relocated from Parsippany, New Jersey to the existing RapidForms facility in Thorofare, New Jersey. In addition, the McBee manufacturing plant in Damascus, Virginia has been closed and a portion of leased warehousing space currently occupied by Chiswick in Sudbury, Massachusetts has been vacated. In Canada, the McBee sales and marketing organizations have been combined with NEBS Direct Marketing and are operating under the NEBS name. Approximately 140 employees have been affected by the restructuring either through elimination of their positions or relocation. Pursuant to this plan, the following charges and payments have been recorded (unaudited):
Three Months Ended Sept. 29, 2001 Balance Charge Payments or Balance Type of June 30, (credit) for reductions for Sept. 29, Liability 2001 the period the period 2001 --------- --------- ----------- ------------ ------------ Employee termination benefit costs $ 857,000 $ 0 $(319,000) $ 538,000 Facility closure costs $ 672,000 $ 0 $(193,000) $ 479,000 The second restructuring resulted in the Company recording an additional restructuring charge of $3,645,000 to provide for costs associated with the Company's decision to eliminate excess capacity by closing a manufacturing facility in Ogden, Utah and a leased distribution facility in Sudbury, Massachusetts, along with other actions to reduce the workforce in various locations. Approximately 175 employees have been or will be affected by the restructuring, either through elimination of their positions or relocation. Pursuant to this plan, the following charges and payments have been recorded (unaudited): Three Months Ended Sept. 29, 2001 Balance Charge Payments or Balance Type of June 30, (credit) for reductions for Sept. 29, Liability 2001 the period the period 2001 --------- --------- ----------- ------------ ------------ Employee termination benefit costs $2,391,000 $ 0 $(777,000) $1,614,000 Facility closure costs $ 745,000 $ 0 $( 26,000) $ 719,000 The activities related to all restructuring actions identified above are anticipated to be completed by the Company during fiscal year 2002. Additionally, in the first quarter of fiscal 2001, the Company recognized an impairment charge of $1,707,000 for the write-off of capitalized internal-use software related to an enterprise resource planning system the Company no longer plans to implement.
4. Inventories -------------- Inventories are carried at the lower of first-in, first-out cost or market. Inventories at September 29, 2001 and June 30, 2001 consisted of:
(unaudited) Sept. 29, June 30, 2001 2001 ----------- ----------- Raw Material $ 2,087,000 $ 1,821,000 Work in Process 861,000 1,459,000 Finished Goods 38,057,000 39,319,000 ---------- ----------- Total $41,005,000 $42,599,000 =========== ===========
5. Long-Term Investment ----------------------- In August 2001, the Company invested $17,652,000 in the common stock of Advantage Payroll Services, Inc. This investment is in addition to the Company's holdings at June 30, 2001 and in aggregate represents a voting interest of 17.7%. The securities are not considered to be marketable equity securities under Statement of Financial Accounting Standards No. 115 (SFAS 115), "Accounting for Certain Investments in Debt and Equity Securities", because the company is currently privately held and, hence, the securities are restricted and have no readily determinable market value. This investment has been carried at cost and will periodically be evaluated to determine whether a decline in fair value below the original cost basis has occurred and is other than temporary. The investment has been classified as a long-term asset on the condensed consolidated balance sheet because of its non-marketable nature and management's intent to hold this investment for the long term. 6. Adoption of Statement of Financial Accounting Standards No. 141, "Business Combinations", and No. 142, "Goodwill and Other Intangible Assets ----------------------------------------------------------------------------- In the first quarter of fiscal 2002, the Company adopted SFAS 141, "Business Combinations" and SFAS 142,"Goodwill and Other Intangible Assets". SFAS No. 141 eliminates the pooling-of-interests method of accounting for business combinations and modifies the application of the purchase accounting method. SFAS No. 142 eliminates the current requirement to amortize goodwill and indefinite-lived intangible assets, addresses the amortization of intangible assets with a defined life and addresses the impairment testing and recognition for goodwill and intangible assets. As of July 1, 2001, the Company had identified those intangible assets that remain separable under the provisions of SFAS 141 and those that are to be included in goodwill. In applying SFAS 142, the Company completed the transitional intangible asset impairment test by determining the carrying amount of its various reporting units and comparing that with their fair value, determined by using a multiple of earnings before interest, taxes, depreciation and amortization. As a result, the Company recognized an impairment charge to write off goodwill in the amount of $2,792,000 (net of tax) relating to its European business within its International business segment. The impairment loss is recognized in the condensed consolidated statements of income under the caption "Effect of a Change in Accounting Principle". Had the provisions of SFAS 141 and 142 been applied for the three months ended September 23, 2000, the Company's net income and net income per share would have been as follows (unaudited):
Three months ended Sept. 23, 2000 ------------------ Net Income As reported $2,824,000 Add: Goodwill amortization 512,000 Assembled workforce amortization 204,000 Tradename amortization 204,000 Less: Tax effect (359,000) ---------- Pro forma net income $3,385,000 ========== Per share amounts: Basic earnings per share as reported $ .21 ======== Effect of SFAS No. 141 and 142 $ .04 ======== Pro forma basic earnings per share $ .25 ======== Diluted earnings per share as reported $ .21 ======== Effect of SFAS No. 141 and 142 $ .04 ======== Pro forma diluted earnings per share $ .25 ========
Intangible assets consist of the following:
Sept. 29, 2001 ------------------ (unaudited) Gross Carrying Accumulated Net Carrying Amount Amortization Amount ------------- ------------ ------------ Amortized intangible assets: Customer lists $46,428,000 $31,570,000 $14,858,000 Covenant not to compete 1,183,000 904,000 279,000 Debt issue costs 2,127,000 711,000 1,416,000 Long-term contracts 5,300,000 414,000 4,886,000 Bank referral agreements 7,400,000 1,235,000 6,165,000 Unamortized intangible assets: Tradenames 32,800,000 2,727,000 30,073,000 ------------ ------------ ----------- Total intangible assets $95,238,000 $37,561,000 $57,677,000 =========== =========== ===========
Changes in the carrying amount of goodwill (net) for the three months ended September 29, 2001, are by segment as follows: June 30, Sept. 29, 2001 Adjustments 2001 -------- ------------ ---------- (unaudited) Direct Marketing-US $24,137,000 $0 $24,137,000 Direct Sales-US $ 5,119,000 $ 2,382,000 $ 7,501,000 Apparel $ 9,624,000 $0 $ 9,624,000 Packaging and Display Products $23,246,000 $0 $23,246,000 International $ 6,148,000 $(2,945,000) $ 3,203,000 ----------- ------------ ----------- Total $68,274,000 $ (563,000) $67,711,000 =========== ============ =========== Adjustments include the reclassification of $2,382,000 related to an assembled workforce intangible asset in the Direct Sales-US segment, an asset impairment write-off in the International Segment of $2,792,000 discussed above and the effect of the change in foreign currency translation rates of $153,000 in the International segment. Amortization of intangible assets for the three months ended September 29, 2001 was $2,247,000. Estimated amortization of intangible assets for fiscal years 2002, 2003, 2004, 2005 and 2006 is $8,486,000, $6,996,000, $5,296,000, $711,000 and $711,000, respectively.
7. Comprehensive Income -------------------------- Other Comprehensive Income consists of foreign currency translation adjustments, unrealized gains and losses on investments and changes in the fair market value of cash flow hedges. Comprehensive income for the three months ending September 23, 2000 also includes the impact of the Company's adoption of SFAS No. 133 which resulted in an initial credit of $391,000 (net of tax) to Accumulated Other Comprehensive Loss. The Company's comprehensive income is set forth below (unaudited):
Three Months Ended Sept. 29, Sept. 23, 2001 2000 ----------- --------- Net Income $ 1,854,000 $ 2,824,000 Change in unrealized gains and losses on investments held in supplemental executive retirement plan, net of tax ( 41,000) - Change in foreign currency translation adjustments, net (558,000) (209,000) Unrealized losses on derivatives held for hedging purposes, net of tax (2,057,000) (687,000) ---------- ---------- Other comprehensive income/(loss) (802,000) 1,928,000 before cumulative effect adjustment Cumulative effect adjustment recorded upon the adoption of SFAS No. 133 - 391,000 ---------- ---------- Comprehensive Income/(Loss) $ (802,000) $ 2,319,000 =========== ===========
Packaging and Direct Direct Display Marketing-US Sales-US Apparel Products International Total ----------- ----------- ----------- ----------- ------------- ------ Three months ended Sept. 29, 2001 Net sales $66,789,000 $25,720,000 $11,846,000 $19,525,000 $9,635,000 $133,515,000 Profit from operations 14,191,000 1,412,000 11,000 374,000 677,000 16,665,000 Less adjustments listed above 9,123,000 Income before income taxes $ 7,542,000
Three months ended Sept. 23, 2000 Net sales $69,182,000 $25,519,000 16,266,000 $20,324,000 $9,827,000 $141,118,000 Profit from operations 14,548,000 2,164,000 1,315,000 739,000 435,000 19,201,000 Less adjustments listed above 14,571,000 Income before income taxes $ 4,630,000
Item 2. Management's Discussion and Analysis of Financial Condition ------------------------------------------------------------------- and Results of Operations --------------------------------- Overview -------- New England Business Service, Inc. (the "Company"), was founded in 1952, incorporated in Massachusetts in 1955 and reincorporated in Delaware in 1986. The Company designs, produces and distributes business forms, checks, envelopes, labels, greeting cards, signs, stationery and related printed products and distributes packaging, shipping and warehouse supplies, software, work apparel and other business products through direct mail, direct sales, telesales, dealers and the Internet to small businesses throughout the United States, Canada, the United Kingdom and France. The Company also markets and sells specialty apparel products through distributors and independent sales representatives to the promotional products/advertising specialty industry, primarily in the United States. The Company has identified five reportable segments. The first is Direct Marketing-US and represents those business operations that sell primarily printed products such as checks and business forms to small businesses through direct marketing in the United States. The second segment, Direct Sales-US, also sells primarily checks and business forms to small businesses; however, they sell primarily through distributors or by directly selling to the customer in the United States. The third segment, Apparel, utilizes independent sales representatives to market its specialty apparel products and to solicit orders from customers in the promotional products/advertising specialty industry. Packaging and Display Products, the fourth segment, primarily resells packaging and shipping supplies and retail signage marketed through a combination of direct marketing and direct selling efforts. The fifth segment, International, sells primarily printed products such as checks and business forms to small businesses in Europe and Canada through direct marketing, distributors or by directly selling to the customer. Any sentence followed by an asterisk (*) in this section constitutes a forward-looking statement which reflects the Company's current expectations. There can be no assurance the Company's actual performance will not differ materially from those projected in such forward-looking statements due to the important factors described in the section to this Management's Discussion and Analysis of Financial Condition and Results of Operations titled "Certain Factors That May Affect Future Results." Results of Operations --------------------- Net sales decreased $7.6 million or 5.4% to $133.5 million in the first quarter of fiscal year 2002 from $141.1 million in last year's first quarter. The sales decrease was composed of approximately a $4.4 million decrease associated with the Apparel segment and $3.4 million decrease in Direct Marketing-US, International and Packaging and Display segments. The sales decline is attributable to an economic slowdown. The impact of the decline in the Apparel segment was most notable due to a slowdown in discretionary business spending by its customers. These decreases were offset by a slight increase of $.2 million in sales of the Company's other segment, Direct Sales-US. For the first quarter of fiscal year 2002, cost of sales decreased to 43.5% of sales from 44.2% in last year's comparable period. Cost management in all segments offset the volume impact of the decrease in sales on gross profit. The sales mix benefited gross margin due to a lower proportion of sales from the Apparel segment, which has a lower gross margin than in the Company's other businesses. Cost of sales as a percent of sales is expected to be slightly higher than the first quarter's results for the remainder of the fiscal year.* Selling and advertising expense increased to 34.7% of sales in the first quarter of fiscal year 2002 from 33.8% of sales in last year's comparable quarter. The percentage increase was due to a lower proportion of sales from the Apparel segment, which has a lower selling and advertising expense as a percentage of sales than in the Company's other businesses. Offsetting was the effect of the Company's adoption of SFAS 142, which decreased the amortization charge for the current period. Selling and advertising expense as a percentage of sales is expected to be lower than the first quarter's results for the remainder of the fiscal year.* General and administrative expense decreased to 13.7% in the first quarter of fiscal year 2002 from 14.2% of sales in last year's comparable quarter. In the first quarter of fiscal year 2001 general and administrative expenses included an asset impairment charge of $1.7 million, for the write-off of capitalized internal-use software related to an enterprise resource planning system the Company no longer plans to implement. General and administrative expense as a percent of sales is expected to be higher than the first quarter's results for the remainder of the fiscal year.* During fiscal year 2001, the Company undertook two distinct restructuring actions. The first involved a restructuring charge of $3.5 million to provide for costs primarily associated with the Company's decision to more closely align its direct marketing and direct sales activities. As part of the restructuring program, the McBee US headquarters has been relocated from Parsippany, New Jersey to the existing RapidForms facility in Thorofare, New Jersey. In addition, the McBee manufacturing plant in Damascus, Virginia has been closed and a portion of leased warehousing space currently occupied by Chiswick in Sudbury, Massachusetts has been vacated. In Canada, the McBee sales and marketing organizations have been combined with NEBS Direct Marketing and are operating under the NEBS name. Approximately 140 employees have been affected by the restructuring either through elimination of their positions or relocation. The second restructuring resulted in the Company recording an additional restructuring charge of $3.6 million to provide for costs associated with the Company's decision to eliminate excess capacity by closing a manufacturing facility in Ogden, Utah and a leased distribution facility in Sudbury, Massachusetts, along with other actions to reduce the workforce in various locations. Approximately 175 employees have been or will be affected by the restructuring, either through elimination of their positions or relocation. Pursuant to this plan, the following charges and payments have been recorded (unaudited-in millions of dollars):
Three Months Ended Sept. 29, 2001 Balance Charge Payments or Balance Type of June 30, (credit) for reductions for Sept. 29, Liability 2001 the period the period 2001 --------- --------- ----------- ------------ ------------ First Restructure Employee termination benefit costs $ 857,000 $ 0 $ (319,000) $ 538,000 Facility closure costs $ 672,000 $ 0 $ (193,000) $ 479,000 Second Restructure Employee termination benefit costs $2,391,000 $ 0 $ (777,000) $1,614,000 Facility closure costs $ 745,000 $ 0 $ (26,000) $ 719,000 The activities related to all restructuring actions identified above are anticipated to be completed by the Company during fiscal year 2002.
Interest expense increased to 2.5% of sales in the first quarter of fiscal year 2001 as compared to 2.2% of sales in last year's comparable quarter. The increase is the result of debt incurred during the first quarter for the Company's investment of $17.7 million in Advantage Payroll Services, Inc. The provision for income taxes as a percentage of pre-tax income declined to 38.4% from 39% in the first quarter of fiscal years 2002 and 2001, respectively. In the first quarter of fiscal year 2002, the Company adopted Statement of Financial Accounting Standards No. 141, "Business Combinations" and No. 142, "Goodwill and Other Intangible Assets", (SFAS 141 and 142). SFAS No. 141 eliminates the pooling-of-interests method of accounting for business combinations and modifies the application of the purchase accounting method. SFAS No. 142 eliminates the current requirement to amortize goodwill and indefinite-lived intangible assets, addresses the amortization of intangible assets with a defined life and addresses the impairment testing and recognition for goodwill and intangible assets. As of July 1, 2001, the Company has identified those intangible assets that remain separable under the provisions of SFAS 141 and those that are to be included in goodwill. In applying SFAS 142, the Company completed the transitional intangible asset impairment test. As a result, the Company recognized an impairment charge to write off goodwill in the amount Of $2.8 million (net of tax) relating to its European business within its International business segment. In July 2001, the Financial Accounting Standards Board ("FASB") issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." SFAS 144 addresses financial accounting and reporting for the impairment or disposal of long-lived assets. This Statement supercedes SFAS No. 121 on the same topic and the accounting and certain reporting provisions of APB Opinion 30, "Reporting the Results of Operations-Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions," for the disposal of a segment of a business (as defined in that Opinion). This Statement also amends ARB 51, "Consolidated Financial Statements," to eliminate the exception to consolidation for a subsidiary for which control is likely to be temporary. The Company will adopt this Statement in fiscal 2003. The Company is currently evaluating the impact this Statement will have on its consolidated financial statements. Certain Factors That May Affect Future Results ------------------------------------------------------------------ References in this section to "we", "us" and "our" refer to New England Business Service, Inc. We may make forward-looking statements in this report and in other documents filed with the SEC, in press releases, and in discussions with analysts, investors and others. These statements include: - descriptions of our operational and strategic plans, - expectations about our future sales and profits, - views of conditions and trends in our markets, and - other statements that include words like "expects", "estimates", "anticipates", "believes" and "intends", and which describe opinions about future events. You should not rely on these forward-looking statements as though they were guarantees. These statements are based on our expectations at the time the statements are made, and we are not required to revise or update these statements based on future developments. Known and unknown risks may cause our actual results, performance or achievements to be materially different from those expressed or implied by these statements. A majority of our sales and profits come from selling standardized business forms, checks and related products by mail order, telesales and direct sales to a target market consisting mainly of small businesses. We believe that the critical success factors to compete in this market include competitive pricing, breadth of product offering, product quality and the ability to attract and retain a large number of individual customers. Known material risks that may affect those critical success factors are described below. A majority of the sales in our newly-acquired apparel business come from selling knit and woven sport shirts under labels licensed from third parties to the promotional products/advertising specialty industry. We believe that the critical success factors to compete in this market include product quality, timely fulfillment of customer orders and brand awareness. Known material risks that may affect those success factors are also described below. Our printed product lines face increased competition from new sources, such as office supply superstores and Internet-based vendors. Increased competition may require us to reduce prices or offer other incentives in order to attract new customers and retain existing customers, which could reduce our profits. Low-price, high-volume office supply chain stores have entered our core business of selling standardized business forms, checks and related products to small businesses. Because of their size, these superstores have the buying power to offer many of these products at competitive prices. These superstores also offer the convenience of "one-stop shopping" for a broad array of office supplies that we do not offer. In addition, national superstore competitors have greater financial strength to reduce prices or increase promotional discounts in order to seek or retain market share. Recently, Internet-based vendors have begun to compete in our core business. These vendors include both start-up ventures as well as the online sites of the office supply national chains. One business model for many Internet-based vendors is to seek market share as rapidly as possible through significantly reduced prices and deep discounting. If any of these new competitors seek to gain or retain market share through price reductions or increased discounting, we may be forced to reduce our prices or match the discounts in order to stay competitive, which could reduce our profits. Technological improvements may reduce our competitive advantage over our smaller competitors, which could reduce our profits. Historically, our relatively greater financial strength and size have enabled us to offer a broader array of products, particularly those having a complex construction, at lower prices than the small local and regional dealers, distributors and printers who constitute our primary competition. Improvements in the cost and quality of printing technology are enabling these smaller competitors to gain access to products of complex design and functionality at competitive costs. Increased competition from local and regional competitors could force us to reduce our prices in order to attract and retain customers, which could reduce our profits. Because our long-term sales growth is dependent on our ability to continually attract new customers in our target small business market, economic events that adversely affect the small business economy may reduce our sales and profits. Average annual sales per customer of our core products have remained relatively stable over time. As a result, we rely, in part, on continually attracting new customers for these mature products. Our sales and profits have been adversely affected by economic-related contractions in the small business economy. We expect that our sales and profits will continue to be affected by changes in the levels of small business formations and failures and from other economic events that affect the small business economy generally. Because our long-term sales growth is dependent on our ability to continually attract new customers in our target small business market, changes in the direct marketing industry that reduce our competitive advantage in contacting prospective customers may reduce our sales and profits. Growth in the total number of our direct mail customers depends on continued access to high-quality lists of newly-formed small businesses. In the past, our ability to compile proprietary prospect lists was a distinct competitive advantage. However, the external list compilation industry has grown more sophisticated and comprehensive lists of new small business formations are now commercially available to our competitors. In addition, the Internet has the potential to eliminate our advantage of scale in direct marketing by providing all competitors, regardless of current size, with access to prospective customers. We currently rely on the speed of our delivery of promotional materials to prospective customers to gain advantage over competitors. We are also expanding our Internet product offerings and capabilities and seeking to increase our visibility on the Internet. Notwithstanding these efforts, a deterioration in our competitive advantage in contacting prospective customers could reduce our sales and profits. In addition, the enactment of privacy laws could constrain our ability to obtain prospect lists or to telemarket to prospective customers. Increases in the cost of paper and in postal rates adversely impact our costs, which we may be unable to offset by reducing costs in other areas or by raising prices. The cost of paper to produce our products, catalogs and advertising materials makes up a significant portion of our total costs. Also we rely on the U.S. Postal Service to deliver most of our promotional materials. Prices for the various types of paper that we use have been volatile, and we expect them to continue to be so. Third class postal rates have generally increased over the past ten years, at times significantly. We are not sure that we will always be able to reduce costs in other areas or to increase prices for our products sufficiently to offset increases in paper costs and postal rates. If we are unable to offset these cost and expense increases, our profits will be adversely affected. Disruption in the services provided by certain of our critical vendors may adversely affect our operating performance and profits. In order to obtain favorable pricing, we have selected a limited number of vendors to provide key services to our business. Examples of this are as follows: - we use MCI WorldCom to provide a majority of the toll-free telephone lines for our direct marketing business, - we use United Parcel Service to deliver most of the products that we ship to customers, - we rely on the postal services of the countries in which we do business to deliver our catalogs and other advertising material to customers. In the past, we have been adversely affected by disruption of some of these services due to labor actions, system failures, adverse weather conditions and other natural disasters. If there are future interruptions in service from one or more of these vendors, we believe that there could be a significant disruption to our business due to our inability to readily find alternative service providers at comparable rates. Sales of our standardized forms products face technological obsolescence and changing customer preferences, which could reduce our sales and profits. Our standardized business forms, checks and related products provide our customers with financial and business records to manage their businesses. Continual technological improvements have provided our target customers in several market segments with alternative means to enact and record business transactions. For example, the price and performance capabilities of personal computers and related printers now provide a cost-competitive means to print low-quality versions of our business forms on plain paper. In addition, electronic transaction systems and off-the-shelf business software applications have been designed to automate several of the functions performed by our business form products. In response to the gradual obsolescence of our standardized forms business, we continue to develop our capability to provide custom and full- color products. However, we have less of a cost advantage with these products than with standardized forms, due to improvements in the cost and quality of printing technology available to our smaller local and regional competitors. We are also seeking to introduce new products that are less susceptible to technological obsolescence. We may develop new products internally, procure them from third party vendors, or obtain them through the acquisition of a new business. We generally realize lower gross margins on outsourced products than on products that we manufacture ourselves. The risks associated with the acquisition of new businesses are described below. If new printing capabilities and new product introductions do not continue to offset the obsolescence of our standardized business forms products, there is a risk that the number of new customers we attract and existing customers we retain may diminish, which could reduce our sales and profits. Decreases in sales of our historically high margin standardized business forms products due to obsolescence could also reduce our gross margins. This reduction could in turn adversely impact our profits unless we are able to offset the reduction through the introduction of new high margin products and services or realize cost savings in other areas. We source our apparel products from offshore third party manufacturers. Difficulty in securing reliable sources for these products could adversely affect our ability to maintain inventory levels that are adequate to satisfy customer demand. We purchase a majority of our apparel products either from "full package" manufacturers in various foreign countries, or through 807 programs (assembly only) in Central America. In most cases these same manufacturers supply other apparel companies, many of which are significantly larger than our apparel business and are able, when necessary, to secure preferential treatment from the manufacturers. The availability of product from these manufacturers can also be adversely affected by social and economic conditions in their respective regions. Any significant disruption in our relationships with our current manufacturers could adversely affect our apparel business to the extent we cannot readily find alternative sources of supply at comparable levels of price and quality. Inaccurate forecasting of the demand for specific apparel styles and sizes could reduce our sales and profits. We believe that success in our apparel business depends in part on our ability to immediately ship ordered products, either directly or through our distributors. Given the relatively long lead time in procuring inventory, we must estimate demand for specific styles and sizes well in advance of receiving firm orders from customers in order to ensure the timely availability of these products. Inaccurate forecasting of demand for specific styles and sizes can result in either lost sales due to product unavailability, or reduced margins from overstocked items. Failure of our apparel licensors to adequately promote our licensed brands and protect those brands from infringement could reduce our sales and profits. We believe that brand awareness is an important factor to the end-user of our apparel products, and in that regard we market and sell a majority of our apparel products under nationally-recognized brands licensed from third parties. In each case, the licensor is primarily responsible for promoting its brand and protecting its brand from infringement. The failure of one or more of our licensors to adequately promote or defend their brands could diminish the perceived value of those brands to our customers, which could lead to reduced sales and profits. Our growth strategy depends, in part, on the acquisition of complementary businesses that address our target small business market. The acquisition of complementary businesses that address our target small business market has been important to our growth strategy. We intend to continue this acquisition activity in the future. The success of this activity depends on the following: - our ability to identify suitable businesses and to negotiate agreements on acceptable terms, - our ability to obtain financing through additional borrowings, by issuing additional shares of common stock, or through internally generated cash flow, and - our ability to achieve anticipated savings and growth and avoid disruption to our existing businesses. In evaluating a potential acquisition, we conduct a business, financial and legal review of the target. This review is intended to support our assumptions with respect to the projected future performance of the target and to identify the benefits and risks associated with those assumptions. We cannot be certain that our review will identify all potential risks associated with the purchase, integration or operation of acquired businesses. Unanticipated risks may adversely affect the benefits that we expect to obtain from any given acquisition. Any write-down of our investment in Advantage Payroll Services Holdings, Inc. required under generally accepted accounting principles could reduce our reported earnings. As of the date of this Quarterly Report on Form 10-Q, we have invested a total of $30.5 million for a minority investment in Advantage Payroll Services, Inc. (formerly known as Advantage Business Services Holdings, Inc.), a closely-held payroll processing company. This investment is currently reported on our balance sheet at our cost. If, as a result of Advantage's performance or other economic factors beyond our control, the value of this investment on our books exceeds the realizable value of the investment in the market, then we may be required under generally accepted accounting principles to write-down the reported value of the investment, which could reduce our reported earnings for the period in which the write- down occurs. Item 3. Quantitative and Qualitative Disclosures About Market Risk ------------------------------------------------------------------ The Company is exposed to a number of market risks, primarily the effects of changes in foreign currency exchange rates and interest rates. Investments in and loans and advances to foreign subsidiaries and branches, and their resultant operations, denominated in foreign currencies, create exposures to changes in exchange rates. The Company's utilization of its revolving line of credit creates an exposure to changes in interest rates. The effect of changes in exchange rates and interest rates on the Company's earnings generally has been small relative to other factors that also affect earnings, such as business unit sales and operating margins. For more information on these market risks and financial exposures, see the Notes to Consolidated Financial Statements included in the Annual Report on Form 10-K for the year ended June 30, 2001. The Company does not hold or issue financial instruments for trading, profit or speculative purposes. In order to effectively convert the interest rate of a portion of the Company's debt from a Eurodollar-based floating rate to a fixed rate, the Company has entered into interest rate swap agreements with major commercial banks. Although the Company is exposed to credit and market risk in the event of future nonperformance by any of the banks, management has no reason to believe that such an event will occur. Upon reviewing its derivatives and other foreign currency and interest rate instruments, based on historical foreign currency rate movements and the fair value of market-rate sensitive instruments at year-end, the Company does not believe that near term changes in foreign currency or interest rates will have a material impact on its future earnings, fair values or cash flows. PART II - OTHER INFORMATION --------------------------- Item 1. LEGAL PROCEEDINGS -------------------------- On June 30, 2000, a lawsuit entitled "Perry Ellis International, Inc. v. PremiumWear, Inc.", was filed in the Circuit Court of the Eleventh Judicial Circuit in and for Miami-Dade County, Florida. The case has been removed to federal court and is currently pending in the United States District Court for the Southern District of Florida. On April 11, 2001, the court granted the plaintiff's motion to amend its complaint to add the Company as a co- defendant. The amended complaint relates to a Right of First Refusal Agreement dated as of May 22, 1996 (the "RFR Agreement") between the plaintiff and PremiumWear, Inc., and to the Company's acquisition of all the outstanding shares of PremiumWear in July 2000. In the amended complaint, the plaintiff alleges breach of the RFR Agreement and breach of an implied covenant of good faith and fair dealing against PremiumWear as a result of PremiumWear's alleged failure to notify the plaintiff of certain discussions between PremiumWear and the Company preceding the Company's agreement to purchase all of the outstanding shares of PremiumWear. The amended complaint also alleges that the Company tortiously interfered with the plaintiff's rights under the RFR Agreement by allegedly inducing PremiumWear to breach its obligations to the plaintiff under the RFR Agreement. The plaintiff is seeking damages in an unspecified amount, attorneys' fees, interest and costs. The Company believes the allegations in the amended complaint are without merit and intends to defend the lawsuit vigorously. From time to time the Company is involved in other disputes and/or litigation encountered in the ordinary course of its business. The Company does not believe that the ultimate impact of the resolution of such other outstanding matters will have a material effect on the Company's business, operating results or financial condition. Item 2. CHANGES IN SECURITIES AND USE OF PROCEEDS -------------------------------------------------- Not applicable Item 3. DEFAULTS UPON SENIOR SECURITIES ---------------------------------------- Not applicable. Item 4. SUBMISSION OF MATTERS TO VOTE OF SECURITY HOLDERS ---------------------------------------------------------- Not applicable. Item 5. OTHER INFORMATION -------------------------- Not applicable Item 6. EXHIBITS AND REPORTS ON FORM 8-K ----------------------------------------- a. Exhibits Exhibit No. Description ---------- ----------- 10* Executive Bonus Plan for 2002. 15 Awareness Letter of Independent Accountants. 99 Independent Accountants' Review Report. * Identifies a management contract or compensatory plan or arrangement in which an executive officer or director of the Company participates. b. Reports on Form 8-K. None Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. NEW ENGLAND BUSINESS SERVICE,INC. --------------------------------- (Registrant) November 13, 2001 /s/Daniel M. Junius ----------------- -------------------- Date Daniel M. Junius Senior Vice President-Chief Financial Officer (Principal Financial and Accounting Officer)