0001140361-21-036319.txt : 20211103 0001140361-21-036319.hdr.sgml : 20211103 20211103071531 ACCESSION NUMBER: 0001140361-21-036319 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 45 CONFORMED PERIOD OF REPORT: 20211103 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20211103 DATE AS OF CHANGE: 20211103 FILER: COMPANY DATA: COMPANY CONFORMED NAME: Frontier Communications Parent, Inc. CENTRAL INDEX KEY: 0000020520 STANDARD INDUSTRIAL CLASSIFICATION: TELEPHONE COMMUNICATIONS (NO RADIO TELEPHONE) [4813] IRS NUMBER: 862359749 FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 001-11001 FILM NUMBER: 211373711 BUSINESS ADDRESS: STREET 1: 401 MERRITT 7 CITY: NORWALK STATE: CT ZIP: 06851 BUSINESS PHONE: 2036145600 MAIL ADDRESS: STREET 1: 401 MERRITT 7 CITY: NORWALK STATE: CT ZIP: 06851 FORMER COMPANY: FORMER CONFORMED NAME: FRONTIER COMMUNICATIONS CORP DATE OF NAME CHANGE: 20080730 FORMER COMPANY: FORMER CONFORMED NAME: CITIZENS COMMUNICATIONS CO DATE OF NAME CHANGE: 20000619 FORMER COMPANY: FORMER CONFORMED NAME: CITIZENS UTILITIES CO DATE OF NAME CHANGE: 19920703 8-K 1 brhc10030216_8k.htm 8-K

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549

FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934

Date of Report (date of earliest event reported):  November 3, 2021

Frontier Communications Parent, Inc.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of incorporation)

001-11001
 
86-2359749
(Commission File Number)
 
(IRS Employer Identification No.)

401 Merritt 7, Norwalk, Connecticut
  06851
(Address of principal executive offices)
 
(Zip Code)

(203) 614-5600
(Registrant’s telephone number, including area code)

Not Applicable
(Former name or former address, if changed since last report)



Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:


Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)



Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)



Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))



Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
 
Trading Symbol(s)
 
Name of each exchange on which registered
Common Stock, par value $0.01 per share
 
FYBR
  The NASDAQ Stock Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging Growth Company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐



Item 2.02
Results of Operations and Financial Condition

On November 3, 2021, Frontier Communications Parent, Inc. (“Frontier”) issued a press release announcing its third quarter 2021 financial results.  A copy of the press release is attached hereto as Exhibit 99.1 and incorporated by reference herein.

As previously announced, Frontier will hold a conference call at 8:30 a.m., Eastern Time, on November 3, 2021, to discuss its financial results for the third quarter of 2021.  Also furnished and incorporated by reference herein as Exhibit 99.2 is supplemental material to be used in connection with the conference call. This information is available on Frontier’s Investor Relations website at www.frontier.com/ir.

The information provided pursuant to this Item 2.02, including Exhibits 99.1 and 99.2, is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities under that Section and shall not be deemed to be incorporated by reference into any of Frontier’s other filings under the Securities Act of 1933 or the Exchange Act.

Item 9.01
Financial Statements and Exhibits

(d)
Exhibits

Exhibit
Number
 
Description
 
Press Release
 
Presentation Regarding Third Quarter 2021 Financial Results
104
 
Cover Page Interactive Data File (embedded within the Inline XBRL document)


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

   
FRONTIER COMMUNICATIONS PARENT, INC.
     
Date:  November 3, 2021
By:
/s/  Scott Beasley
   
Scott Beasley
   
Executive Vice President, Chief Financial Officer



EX-99.1 2 brhc10030216_ex99-1.htm EXHIBIT 99.1

Exhibit 99.1


Frontier Communications Delivers Record New Fiber Locations and Fiber Broadband Customer Growth

Reports Third-Quarter 2021 Financial Results


Built fiber to a record 185,000 locations in the third quarter, bringing total fiber passings to 3.8 million by the end of the third quarter

Added a record 29,000 new fiber broadband customers during the quarter

Delivered third-quarter revenue of $1.58 billion, net income of $126 million, and Adjusted EBITDA of $587 million

Raised $1 billion of debt in October, contributing to liquidity of approximately $2.7 billion

Continued to enhance leadership team with addition of Melissa Pint, Chief Digital Information Officer, and Charlon McIntosh, Chief Customer Operations Officer

NORWALK, Conn. -- Frontier Communications Parent, Inc. (NASDAQ: FYBR) (“Frontier” or the “Company”) reported third quarter 2021 results today, delivering record new fiber locations and fiber broadband customer growth.

“We gained strong momentum in the quarter and delivered record results on two of the most important drivers of our transformation – building and selling fiber. The team’s diligent operational execution and relentless focus on improving the customer experience are beginning to show in our results,” said Nick Jeffery, President and Chief Executive Officer of Frontier. “We continued to attract world-class talent to our organization, and the new billion-dollar debt raise in October will help us continue to accelerate our fiber build. It’s still early days, but I’m encouraged by the numbers and the progress we’re making in our plans to Build Gigabit America.”

Consolidated Financial Results1

Frontier reported consolidated revenue for the third quarter ended September 30, 2021 of $1.58 billion, a 6.1% decline from consolidated revenue reported in the third quarter of 2020, as growth in consumer fiber broadband was more than offset by declines in video, voice, and wholesale services. Consumer fiber broadband revenue increased 14.6% over the third quarter of 2020 to $243 million in the third quarter, driven by strong growth in fiber broadband customers and average revenue per customer (“ARPU”). Consumer fiber broadband net adds were approximately 29,000 in the third quarter, the ninth consecutive quarter of positive consumer fiber net adds, resulting in fiber broadband customer growth of 5.1%.

Third quarter 2021 operating income was $284 million and net income was $126 million.

Adjusted EBITDA was $587 million and Adjusted EBITDA margin was 37.2%, compared to Adjusted EBITDA of $670 million and Adjusted EBITDA margin of 39.9% in the third quarter of 20202. The year-over-year decline in Adjusted EBITDA and Adjusted EBITDA margin was driven by revenue declines, partially offset by cost savings initiatives, including the emphasis on reducing video content costs.



1 Prior year comparisons are adjusted for Disposal of Northwest Operations. See Schedule C and Schedule E for a reconciliation of reported results to the results adjusted for the Disposal of Northwest Operations. Upon emergence from bankruptcy, Frontier adopted fresh start accounting in accordance with ASC 852.  As a result, Frontier’s consolidated financial statements after April 30, 2021 are not comparable to prior periods.  All figures and growth rates in this release have been normalized to reflect the impact of fresh start accounting.  See Frontier’s Form 8-K filed with the SEC on July 30, 2021, for further details on the impact of fresh start accounting.  See Frontier’s supplemental trending schedules, available at www.frontier.com/ir, for information regarding adjustments to revenue, expense and certain non-GAAP measures reflecting the impact of fresh start accounting for periods presented.
 
2  Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP measures of performance, See “Non-GAAP Measures” for a description of these measures and its calculation. See Schedule A for a reconciliation of Adjusted EBITDA to net income/(loss).
 


Capital expenditures were $377 million in the quarter, an increase from $314 million in the third quarter of 2020, as fiber expansion initiatives accelerated.

Consumer Results


Consumer revenue was $800 million, a 4.2% decline from the third quarter of 2020, as strong fiber broadband revenue growth was offset by legacy video and voice declines

Consumer fiber revenue was $409 million, a 0.7% increase over the third quarter of 2020 as strong consumer broadband revenue growth offset declines in voice, video, and wholesale

Consumer fiber broadband revenue was $243 million, a 14.6% increase over the third quarter of 2020

Consumer fiber customer net adds were 29,000, an increase of over 6,000, or 5.1%, from the third quarter of 2020.

Consumer fiber broadband customer churn was 1.56%, a decline from 1.80% in the third quarter of 2020.

Consumer fiber broadband ARPU was $63.35, a 10.0% increase over the third quarter of 2020, as customers continued to upgrade to faster speeds

Business and Wholesale Results


Business and wholesale revenue was $693 million, a 6.5% decline from the third quarter of 2020, primarily due to proactive strategic repositioning with key business partners to reset pricing in exchange for higher win shares in the future and higher overall expected cash flow stability.

Business and wholesale fiber broadband revenue was $275 million, a 1.4% decline from the third quarter of 2020.

Business fiber broadband customer churn was 1.26%, a decline from 1.62% in the third quarter of 2020.

Business fiber broadband ARPU was $104.76, a 3.9% increase over the third quarter of 2020.

Capital Structure

Frontier successfully raised $1.0 billion of 6.000% second lien secured debt on October 13, 2021. Including the $1.0 billion debt raise, Frontier currently has total liquidity of approximately $2.7 billion, including a cash balance of approximately $2.2 billion and $535 million of available capacity in its revolving credit facility. Frontier’s net leverage ratio for the four quarters ended September 30, 2021 was approximately 2.2x3. Frontier has no long-term debt maturities prior to 2027.

2021 Outlook

Frontier today reaffirmed its operational and financial guidance expectations for 2021.

Frontier’s guidance for the full year 2021 is:


Adjusted EBITDA of $2.40 - $2.50 billion

Cash capital expenditures of approximately $1.8 billion

Fiber build to at least 600,000 new locations in 2021

Cash taxes of approximately $50 million

Cash interest payments of approximately $365 million

Cash pension and OPEB of approximately $70 million (net of capitalization)

________________________

3 Net leverage ratio is a non-GAAP measure. See “Non-GAAP Measures” and the condensed consolidated balance sheet data contained herein for a description and calculation of net leverage ratio.



Conference Call Information

Frontier Communications will host a conference call with the financial community to discuss third quarter 2021 results today, November 3, 2021, at 8:30 a.m. Eastern Time (ET).

The conference call webcast and presentation materials will be accessible through Frontier’s Investor Relations website at https://investor.frontier.com and will remain archived at this location.

Investor Contact

Spencer Kurn
SVP, Investor Relations
+1 401 225 0475
spencer.kurn@ftr.com

About Frontier Communications

Frontier Communications offers a variety of services to residential and business customers over its fiber-optic and copper networks in 25 states, including high-speed Internet, advanced voice, video, and Frontier Secure® digital protection solutions. Frontier Business offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at www.frontier.com.

Non-GAAP Financial Measures

Frontier uses certain non-GAAP financial measures in evaluating its performance, including EBITDA, EBITDA margin, Adjusted EBITDA, Adjusted EBITDA margin, operating free cash flow, adjusted operating expenses, and leverage ratio, each of which is described below. Management uses these non-GAAP financial measures internally to (i) assist in analyzing Frontier’s underlying financial performance from period to period, (ii) analyze and evaluate strategic and operational decisions, (iii) establish criteria for compensation decisions, and (iv) assist in the understanding of Frontier’s ability to generate cash flow and, as a result, to plan for future capital and operational decisions. Management believes that the presentation of these non-GAAP financial measures provides useful information to investors regarding Frontier’s financial condition and results of operations because these measures, when used in conjunction with related GAAP financial measures (i) provide a more comprehensive view of Frontier’s core operations and ability to generate cash flow, (ii) provide investors with the financial analytical framework upon which management bases financial, operational, compensation, and planning decisions and (iii) present measurements that investors and rating agencies have indicated to management are useful to them in assessing Frontier and its results of operations.

A reconciliation of these measures to the most comparable financial measures calculated and presented in accordance with GAAP is included in the accompanying tables. These non-GAAP financial measures are not measures of financial performance or liquidity under GAAP, nor are they alternatives to GAAP measures and they may not be comparable to similarly titled measures of other companies.



EBITDA is defined as net income (loss) less income tax expense (benefit), interest expense, investment and other income (loss), pension settlement costs, gains/losses on extinguishment of debt, reorganization items, and depreciation and amortization. EBITDA margin is calculated by dividing EBITDA by total revenue.

Adjusted EBITDA is defined as EBITDA, as described above, adjusted to exclude, certain pension/OPEB expenses, restructuring costs and other charges, stock-based compensation, and certain other non-recurring items. Adjusted EBITDA margin is calculated by dividing Adjusted EBITDA by total revenue.

Management uses EBITDA, EBITDA margin, Adjusted EBITDA and Adjusted EBITDA margin to assist it in comparing performance from period to period and as measures of operational performance. Management believes that these non-GAAP measures provide useful information for investors in evaluating Frontier’s operational performance from period to period because they exclude depreciation and amortization expenses related to investments made in prior periods and are determined without regard to capital structure or investment activities. By excluding capital expenditures, debt repayments and dividends, among other factors, these non-GAAP financial measures have certain shortcomings. Management compensates for these shortcomings by utilizing these non-GAAP financial measures in conjunction with the comparable GAAP financial measures.

Adjusted net income (loss) attributable to Frontier common shareholders is defined as net income (loss) attributable to Frontier common shareholders and excludes restructuring costs and other charges, pension settlement costs, reorganization items, certain income tax items and the income tax effect of these items, and certain other non-recurring items. Adjusting for these items allows investors to better understand and analyze Frontier’s financial performance over the periods presented.

Management defines operating free cash flow, a non-GAAP measure, as net cash provided from operating activities less capital expenditures. Management uses operating free cash flow to assist it in comparing liquidity from period to period and to obtain a more comprehensive view of Frontier’s core operations and ability to generate cash flow. Management believes that this non-GAAP measure is useful to investors in evaluating cash available to service debt and pay dividends. This non-GAAP financial measure has certain shortcomings; it does not represent the residual cash flow available for discretionary expenditures, as items such as debt repayments and preferred stock dividends are not deducted in determining such measure. Management compensates for these shortcomings by utilizing this non-GAAP financial measure in conjunction with the comparable GAAP financial measure.

Adjusted operating expenses is defined as operating expenses adjusted to exclude depreciation and amortization, restructuring and other charges, goodwill impairment charges, certain pension/OPEB expenses, stock-based compensation, and certain other non-recurring items. Investors have indicated that this non-GAAP measure is useful in evaluating Frontier’s performance.

Net leverage ratio is calculated as net debt (total debt less cash and cash equivalents) divided by Adjusted EBITDA for the most recent four quarters. Investors have indicated that this non-GAAP measure is useful in evaluating Frontier’s debt levels.



The information in this press release should be read in conjunction with the financial statements and footnotes contained in Frontier’s documents filed with the U.S. Securities and Exchange Commission.

Forward-Looking Statements

This release contains “forward-looking statements” related to future events. Forward-looking statements address our expectations or beliefs concerning future events, including, without limitation, our future operating and financial performance, our ability to comply with the covenants in the agreements governing our indebtedness and other matters. These statements are made on the basis of management’s views and assumptions, as of the time the statements are made, regarding future events and performance and contain words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “see,” “may,” “will,” “would,” or “target.” Forward-looking statements by their nature address matters that are, to different degrees, uncertain. A wide range of factors could materially affect future developments and performance, including but not limited to: our significant indebtedness, our ability to incur substantially more debt in the future, and covenants in the agreements governing our current indebtedness that may reduce our operating and financial flexibility; declines in Adjusted EBITDA relative to historical levels that we are unable to offset through potential EBTIDA enhancements; our ability to successfully implement strategic initiatives, including our fiber buildout and other initiatives to enhance revenue and realize productivity improvements; our ability to secure necessary construction resources, materials and permits for our fiber buildout initiative; our ability to effectively manage our operations, operating expenses, capital expenditures, debt service requirement and cash paid for income taxes and liquidity; competition from cable, wireless and wireline carriers, satellite, fiber “overbuilders” and over the top companies, and the risk that we will not respond on a timely or profitable basis; our ability to successfully adjust to changes in the communications industry, including the effects of technological changes and competition on our capital expenditures, products and service offerings; risks related to disruption in our networks, infrastructure and information technology that result in customer loss and/or incurrence of additional expenses; the impact of potential information technology or data security breaches or other cyber-attacks or other disruptions; our ability to retain or attract new customers and to maintain relationships with customers, including wholesale customers; our reliance on a limited number of key supplies and vendors; declines in revenue from our voice services, switched and nonswitched access and video and data services that we cannot stabilize or offset with increases in revenue from other products and services; our ability to secure, continue to use or renew intellectual property and other licenses used in our business; our ability to hire or retain key personnel; our ability to dispose of certain assets or asset groups or to make acquisition of certain assets on terms that are attractive to us, or at all;  the effects of changes in the availability of federal and state universal service funding or other subsidies to us and our competitors and our ability to obtain future subsidies, including participation in the proposed RDOF program; our ability to meet our CAF II and RDOF obligations and the risk of penalties or obligations to return certain CAF II and RDOF funds; our ability to defend against litigation and potentially unfavorable results from current pending and future litigation; our ability to comply with applicable federal and state consumer protection requirements; the effects of governmental legislation and regulation on our business, including costs, disruptions, possible limitations on operating flexibility and changes to the competitive landscape resulting from such legislation or regulation; the impact of regulatory, investigative and legal proceedings and legal compliance risks; our ability to effectively manage service quality in the states in which we operate and meet mandated service quality metrics; the effects of changes in income tax rates, tax laws, regulations or rulings, or federal or state tax assessments; the effects of changes in accounting policies or practices; our ability to successfully renegotiate union contracts; the effects of increased medical expenses and pension and postemployment expenses; changes in pension plan assumptions, interest rates, discount rates, regulatory rules and/or the value of our pension plan assets; the likelihood that our historical financial information may no longer be indicative of our future performance and our implementation of fresh start accounting; the impact of adverse changes in economic, political and market conditions in the areas that we serve, the U.S. and globally, including, but not limited to, disruption in our supply chain, inflation in pricing for key materials or labor, or other adverse changes resulting from epidemics, pandemics and outbreaks of contagious diseases, including the COVID-19 pandemic, natural disasters, economic or political instability or other adverse public health developments; potential adverse impacts of the COVID-19 pandemic on our business and operations, including potential disruptions to the work of our employees arising from health and safety measures such as social distancing, working remotely and recent federal vaccine mandates, our ability to effectively manage increased demand on our network, our ability to maintain relationships with our current or prospective customers and vendors as well as their abilities to perform under current or proposed arrangements with us, including impacts of potential stress on our supply chain; risks associated with our emergence from the Chapter 11 Cases, including, but not limited to, the continuing effects of the Chapter 11 Cases on us and our relationships with our suppliers, customers, service providers or employees and changes in the composition of our board of directors and senior management;  volatility in the trading price of our common stock, which has a limited trading history; substantial market overhang from the common stock issued in the Chapter 11 reorganization; certain provisions of Delaware law and our certificate of incorporation that may prevent efforts by our stockholders to change the direction or management of our Company; and certain other factors set forth in our other filings with the SEC.  This list of factors that may affect future performance and the accuracy of forward-looking statements is illustrative and is not intended to be exhaustive.  You should consider these important factors, as well as the risks and other factors contained in Frontier’s filings with the U.S. Securities and Exchange Commission, including our most recent reports on Form 10-K and Form 10-Q.  These risks and uncertainties may cause actual future results to be materially different than those expressed in such forward-looking statements.  We do not intend, nor do we undertake any duty, to update any forward-looking statements.



Frontier Communications Parent, Inc.
Unaudited Consolidated Financial Data
Reconciliation of Non-GAAP financial results for Combined Frontier

Note: The following results are reported separately for the three months ended September 30, 2021 (our Successor period).  While the basis of accounting for the Predecessor and Successor are different as a result of the application of fresh start accounting, we have calculated combined Non-GAAP results for the three months ended September 30, 2021.

   
For the
three months ended
   
For the
two months ended
   
For the
one month ended
   
For the
three months ended
 
   
September 30,
2021
   
June 30,
2021
   
April 30,
2021
   
June 30,
2021
   
September 30,
2020
 
($ in millions and shares in thousands, except per share amounts)
 
(Successor)
   
(Successor)
   
(Predecessor)
   
(Non-GAAP
Combined)
   
(Predecessor)
 
                               
Statement of Operations Data
                             
Revenue
 
$
1,576
   
$
1,061
   
$
555
   
$
1,616
   
$
1,726
 
Operating expenses:
                                       
Network access expenses
   
177
     
127
     
66
     
193
     
226
 
Network related expenses
   
413
     
269
     
144
     
413
     
431
 
Selling, general and administrative expenses
   
421
     
269
     
129
     
398
     
404
 
Depreciation and amortization
   
273
     
179
     
119
     
298
     
392
 
Restructuring costs and other charges
   
8
     
11
     
5
     
16
     
3
 
Total operating expenses
   
1,292
     
855
     
463
     
1,318
     
1,456
 
                                         
Operating income
   
284
     
206
     
92
     
298
     
270
 
                                         
Investment and other loss, net
   
(37
)
   
(2
)
   
(1
)
   
(3
)
   
(14
)
Reorganization items, net
   
-
     
-
     
4,196
     
4,196
     
(131
)
Interest expense
   
(90
)
   
(62
)
   
(29
)
   
(91
)
   
(121
)
Income before income taxes
   
157
     
142
     
4,258
     
4,400
     
4
 
Income tax expense (benefit)
   
31
     
43
     
(223
)
   
(180
)
   
(11
)
Net income
 
$
126
   
$
99
   
$
4,481
   
$
4,580
   
$
15
 
                                         
Weighted average shares outstanding - basic
   
244,403
     
244,401
     
104,662
     
NM
     
104,526
 
Weighted average shares outstanding - diluted
   
245,667
     
244,401
     
105,002
     
NM
     
104,866
 
                                         
Basic and diluted net earnings per common share
 
$
0.52
   
$
0.41
   
$
42.81
   
 
NM    
$
0.14
 
Diluted net earnings per common share
 
$
0.51
   
$
0.41
   
$
42.68
   
 
NM    
$
0.14
 
                                         
Other Financial Data:
                                       
Capital expenditures
 
$
377
   
$
269
   
$
116
   
$
385
   
$
314
 


NM - Not meaningful



Frontier Communications Parent, Inc.
Unaudited Consolidated Financial Data
Reconciliation of Non-GAAP financial results for Combined Frontier

Note: The following results are reported separately for the four months ended April 30, 2021 (our Predecessor period prior to emergence) and for the five months ended September 30, 2021 (our Successor period).  While the basis of accounting for the Predecessor and Successor are different as a result of the application of fresh start accounting, we have calculated combined Non-GAAP results for the nine months ended September 30, 2021.

   
For the five months ended
   
For the four months ended
   
For the nine months ended
 
   
September 30,
   
April 30,
   
September 30,
   
September 30,
 
   
2021
   
2021
   
2021
   
2020
 
($ in millions and shares in thousands, except per share amounts)
  
(Successor)
 
     
(Predecessor)
 
     
(Non-GAAP
Combined)
     
(Predecessor)
 
  
                         
Statement of Operations Data
                       
Revenue
 
$
2,637
   
$
2,231
   
$
4,868
   
$
5,460
 
                                 
Operating expenses:
                               
Network access expenses
   
304
     
264
     
568
     
767
 
Network related expenses
   
682
     
566
     
1,248
     
1,305
 
Selling, general and administrative expenses
   
690
     
537
     
1,227
     
1,255
 
Depreciation and amortization
   
452
     
506
     
958
     
1,204
 
Loss on disposal of Northwest Operations
   
-
     
-
     
-
     
160
 
Restructuring costs and other charges
   
19
     
7
     
26
     
87
 
Total operating expenses
   
2,147
     
1,880
     
4,027
     
4,778
 
Operating income
   
490
     
351
     
841
     
682
 
                                 
Investment and other income (loss), net
   
(39
)
   
1
     
(38
)
   
(29
)
Pension settlement costs
   
-
     
-
     
-
     
(159
)
Reorganization items, net
   
-
     
4,171
     
4,171
     
(273
)
Interest expense
   
(152
)
   
(118
)
   
(270
)
   
(664
)
                                 
Income (loss) before income taxes
   
299
     
4,405
     
4,704
     
(443
)
Income tax expense (benefit)
   
74
     
(136
)
   
(62
)
   
(91
)
Net income (loss)
   
225
     
4,541
     
4,766
     
(352
)
                                 
Weighted average shares outstanding - basic
   
244,402
     
104,584
     
NM
     
104,460
 
Weighted average shares outstanding - diluted
   
245,600
     
104,924
     
NM
     
104,460
 
                                 
Basic net earnings (loss)
                               
per common share
 
$
0.92
   
$
43.42
   
NM
   
$
(3.37
)
Diluted net earnings (loss) per common share
 
$
0.92
   
$
43.28
   
NM
   
$
(3.37
)
                                 
Other Financial Data:
                               
Capital expenditures
 
$
646
   
$
500
   
$
1,146
   
$
825
 


NM - Not meaningful
 


Frontier Communications Parent, Inc.
Unaudited Financial Data for Non-GAAP Combined Frontier and for Remaining Properties

Note: The following results are reported separately for the four months ended April 30, 2021 (our Predecessor period prior to emergence) and for the five months ended September 30, 2021 (our Successor period).  While the basis of accounting for the Predecessor and Successor are different as a result of the application of fresh start accounting, we have calculated combined Non-GAAP results for the three and nine months ended September 30, 2021. Additionally, the following financial information presents disaggregation of revenue for the operations located in the remaining 25 states (“Remaining Properties”) after excluding the Northwest Operations (“Northwest Ops”) through the date of sale from the Consolidated Company’s results. See Schedule C for a reconciliation to the Total Company Results.

   
For the three
months ended
   
For the two
months ended
   
For the one
month ended
   
For the three
month ended
   
For the three
month ended
 
   
September 30,
2021
   
June 30,
2021
   
April 30,
2021
   
June 30,
2021
   
September 30,
2020
 
($ in millions)
 
(Successor)
   
(Successor)
   
(Predecessor)
   
(Non-GAAP Combined)
   
(Predecessor)
 
                               
Selected Statement of Operations Data
                             
Revenue:
                             
Data and Internet services
 
$
834
   
$
556
   
$
283
   
$
839
   
$
838
 
Voice services
   
411
     
283
     
160
     
443
     
500
 
Video services
   
149
     
105
     
54
     
159
     
186
 
Other
   
99
     
62
     
30
     
92
     
103
 
Revenue from contracts with customers
   
1,493
     
1,006
     
527
     
1,533
     
1,627
 
Subsidy and other revenue
   
83
     
55
     
28
     
83
     
99
 
Total revenue
 
$
1,576
   
$
1,061
   
$
555
   
$
1,616
   
$
1,726
 
                                         
Other Financial Data
                                       
Revenue:
                                       
Consumer (1)
 
$
800
   
$
543
   
$
283
   
$
826
   
$
865
 
Business and Wholesale (1)
   
693
     
463
     
244
     
707
     
762
 
Revenue from contracts with customers
   
1,493
     
1,006
     
527
     
1,533
     
1,627
 
Subsidy and other revenue
   
83
     
55
     
28
     
83
     
99
 
Total revenue
 
$
1,576
   
$
1,061
   
$
555
   
$
1,616
   
$
1,726
 

   
For the five
months ended
   
For the four
months ended
   
For the nine months ended
 

 
September 30,
2021
   
April 30,
2021
   
September 30,
2021
   
September 30,
2020
 
($ in millions)
 
(Successor)
   
(Predecessor)
   
(Non-GAAP
Combined)
   
(Predecessor)
 
               

       
Selected Statement of Operations Data
                       
Revenue:
                       
Data and Internet services
 
$
1,390
   
$
1,125
   
$
2,515
   
$
2,542
 
Voice services
   
694
     
647
     
1,341
     
1,538
 
Video services
   
254
     
223
     
477
     
595
 
Other
   
161
     
125
     
286
     
316
 
Revenue from contracts with customers
   
2,499
     
2,120
     
4,619
     
4,991
 
Subsidy and other revenue
   
138
     
111
     
249
     
277
 
Total revenue
 
$
2,637
   
$
2,231
   
$
4,868
   
$
5,268
 
                                 
Other Financial Data
                               
Revenue:
                               
Consumer (1)
 
$
1,343
   
$
1,133
   
$
2,476
   
$
2,644
 
Business and Wholesale (1)
   
1,156
     
987
     
2,143
     
2,347
 
Revenue from contracts with customers
   
2,499
     
2,120
     
4,619
     
4,991
 
Subsidy and other revenue
   
138
     
111
     
249
     
277
 
Total revenue
 
$
2,637
   
$
2,231
   
$
4,868
   
$
5,268
 

(1) Due to changes in methodology during the second quarter of 2021, historical periods have been updated to reflect the comparable amounts.



Frontier Communications Parent, Inc.
Unaudited Operating Data for Remaining Properties

Note: The following table presents operating metrics for the operations located in the remaining 25 states (“Remaining Properties”) after excluding the Northwest Operations (“Northwest Ops”) through the date of sale from the Consolidated Company’s results. See Schedule D for a reconciliation to the Total Company Results.

   
As of and for the three months ended
   
For the nine months ended
 
   
September 30, 2021
   
June 30, 2021
   
September 30, 2020
   
September 30, 2021
   
September 30, 2020
 
                               
Consumer customer metrics (1)
                             
Customers (in thousands)
   
3,173
     
3,196
     
3,306
     
3,173
     
3,306
 
Net customer additions (losses)
   
(23
)
   
(38
)
   
(36
)
   
(92
)
   
(107
)

                                       
Average monthly consumer revenue per customer
 
$
83.77
   
$
85.65
   
$
86.75
   
$
85.49
   
$
87.50
 
Customer monthly churn
   
1.64
%
   
1.54
%
   
1.81
%
   
1.54
%
   
1.76
%
                                         
Broadband customer metrics (1) (2)
                                       
Broadband customers (in thousands)
   
2,789
     
2,798
     
2,861
     
2,789
     
2,861
 
Net customer additions (losses)
   
(9
)
   
(22
)
   
(20
)
   
(44
)
   
(58
)
                                         
Employees
   
15,803
     
16,005
     
16,302
     
15,803
     
16,302
 

(1) Due to changes in methodology during the second quarter of 2021, historical periods have been updated to reflect the comparable amounts.
(2) Excludes wholesale customers.



Frontier Communications Parent, Inc.
Condensed Consolidated Balance Sheet Data
 
   
(Unaudited)
Successor
   
Predecessor
 
($ in millions)
 
September 30, 2021
   
December 31, 2020
 
             
ASSETS
           
Current assets:
           
Cash and cash equivalents
 
$
1,211
   
$
1,829
 
Accounts receivable, net
   
452
     
553
 
Other current assets
   
124
     
272
 
Total current assets
   
1,787
     
2,654
 
                 
Property, plant and equipment, net
   
8,918
     
12,931
 
Other assets
   
4,683
     
1,210
 
Total assets
 
$
15,388
   
$
16,795
 
                 
LIABILITIES AND EQUITY (DEFICIT)
               
Current liabilities:
               
Long-term debt due within one year
 
$
15
   
$
5,781
 
Accounts payable and other current liabilities
   
1,465
     
1,359
 
Total current liabilities
   
1,480
     
7,140
 
                 
Deferred income taxes and other liabilities
   
2,527
     
2,990
 
Liabilities subject to compromise
   
-
     
11,565
 
Long-term debt
   
6,996
     
-
 
Equity (deficit)
   
4,385
     
(4,900
)
Total liabilities and equity (deficit)
 
$
15,388
   
$
16,795
 

   
As of
September 30, 2021
 
Leverage Ratio
     
Numerator:
     
Long-term debt due within one year
 
$
15
 
Long-term debt
   
6,996
 
Total debt
 
$
7,011
 
Less: Cash and cash equivalents
   
(1,211
)
Net debt
 
$
5,800
 
         
Denominator:
       
Adjusted EBITDA - last 4 quarters
 
$
2,583
 
         
Net Leverage Ratio
   
2.2
x



Frontier Communications Parent, Inc.
Unaudited Consolidated Cash Flow Data


   
For the three months ended
   
For the three months ended
 
   
September 30, 2021
   
September 30, 2020
 
($ in millions)
 
(Successor)
   
(Predecessor)
 
             
Cash flows provided from (used by) operating activities:
           
Net income
 
$
126
   
$
15
 
Adjustments to reconcile net loss to net cash provided from (used by) operating activities:
               
Depreciation and amortization
   
273
     
392
 
Pension settlement costs
   
-
     
318
 
Stock-based compensation
   
8
     
1
 
Amortization of deferred financing costs
   
-
     
2
 
Other adjustments
   
(6
)
   
1
 
Deferred income taxes
   
31
     
(8
)
Loss on disposal of Northwest Operations
   
-
     
1
 
Change in accounts receivable
   
53
     
40
 
Change in accounts payable and other liabilities
   
98
     
(264
)
Change in prepaid expenses, income taxes, and other assets
   
20
     
44
 
Net cash provided from operating activities
   
603
     
542
 
                 
Cash flows provided from (used by) investing activities:
               
Capital expenditures
   
(377
)
   
(314
)
Proceeds on sale of assets
   
-
     
2
 
Other
   
1
     
(1
)
Net cash used by investing activities
   
(376
)
   
(313
)
                 
Cash flows used by financing activities:
               
Long-term debt payments
   
(4
)
   
-
 
Repayment of revolving debt
   
-
     
(749
)
Financing costs paid
   
-
     
(5
)
Finance lease obligation payments
   
(5
)
   
-
 
Other
   
(1
)
   
-
 
Net cash used by financing activities
   
(10
)
   
(754
)
                 
Increase (decrease) in cash, cash equivalents, and restricted cash
   
217
     
(525
)
Cash, cash equivalents, and restricted cash at the beginning of the period
   
1,044
     
2,350
 
Cash, cash equivalents, and restricted cash at the end of the period
 
$
1,261
   
$
1,825
 
Supplemental cash flow information:
               
Cash paid during the period for:
               
Interest
 
$
37
   
$
1
 
Income tax payments, net
 
$
3
   
$
-
 
Reorganization items, net
 
$
-
   
$
34
 



Frontier Communications Parent, Inc.
Unaudited Financial Data for Non-GAAP Combined Frontier

Note: The following results are reported separately for the four months ended April 30, 2021 (our Predecessor period prior to emergence) and for the five months ended September 30, 2021 (our Successor period).  While the basis of accounting for the Predecessor and Successor are different as a result of the application of fresh start accounting, we have calculated combined Non-GAAP results for the nine months ended September 30, 2021.

   
For the five months ended
   
For the four months ended
   
For the nine months ended
 
   
September 30, 2021
   
April 30, 2021
   
September 30, 2021
   
September 30, 2020
 
($ in millions)
 
(Successor)
   
(Predecessor)
   
(Non-GAAP Combined)
   
(Predecessor)
 
                         
Cash flows provided from (used by) operating activities:
                       
Net income (loss)
 
$
225
   
$
4,541
   
$
4,766
   
$
(352
)
Adjustments to reconcile net loss to net cash provided from (used by) operating activities:
                               
Depreciation and amortization
   
452
     
506
     
958
     
1,204
 
Pension settlement costs
   
-
     
-
     
-
     
159
 
Stock-based compensation
   
8
     
(1
)
   
7
     
3
 
Amortization of deferred financing costs
   
-
     
-
     
-
     
13
 
Non-cash reorganization items, net
   
-
     
(5,467
)
   
(5,467
)
   
85
 
Other adjustments
   
(11
)
   
1
     
(10
)
   
3
 
Deferred income taxes
   
68
     
(148
)
   
(80
)
   
(100
)
Loss on disposal of Northwest Operations
   
-
     
-
     
-
     
160
 
Change in accounts receivable
   
65
     
36
     
101
     
63
 
Change in accounts payable and other liabilities
   
149
     
(168
)
   
(19
)
   
334
 
Change in prepaid expenses, income taxes, and other assets
   
27
     
46
     
73
     
(80
)
Net cash provided from (used by) operating activities
   
983
     
(654
)
   
329
     
1,492
 
                                 
Cash flows provided from (used by) investing activities:
                               
Capital expenditures
   
(646
)
   
(500
)
   
(1,146
)
   
(825
)
Proceeds from sale of Northwest Operations
   
-
     
-
     
-
     
1,131
 
Proceeds on sale of assets
   
-
     
9
     
9
     
7
 
Other
   
1
     
1
     
2
     
2
 
Net cash provided from (used by) investing activities
   
(645
)
   
(490
)
   
(1,135
)
   
315
 
                                 
Cash flows used by financing activities:
                               
Long-term debt payments
   
(8
)
   
(1
)
   
(9
)
   
(5
)
Proceeds from long-term debt borrowings
   
-
     
225
     
225
     
-
 
Repayment of revolving debt
   
-
     
-
     
-
     
(749
)
Financing costs paid
   
-
     
(4
)
   
(4
)
   
(19
)
Finance lease obligation payments
   
(9
)
   
(7
)
   
(16
)
   
(18
)
Other
   
-
     
(16
)
   
(16
)
   
-
 
Net cash provided from (used by) financing activities
   
(17
)
   
197
     
180
     
(791
)
                                 
Increase (decrease) in cash, cash equivalents, and restricted cash
   
321
     
(947
)
   
(626
)
   
1,016
 
Cash, cash equivalents, and restricted cash at the beginning of the period
   
940
     
1,887
     
1,887
     
809
 
Cash, cash equivalents, and restricted cash at the end of the period
 
$
1,261
   
$
940
   
$
1,261
   
$
1,825
 
Supplemental cash flow information:
                               
Cash paid during the period for:
                               
Interest
 
$
121
   
$
84
   
$
205
   
$
548
 
Income tax payments, net
 
$
27
   
$
9
   
$
36
   
$
6
 
Reorganization items, net
 
$
-
   
$
1,397
   
$
1,397
   
$
134
 



SCHEDULE A
Frontier Communications Parent, Inc.
Unaudited Financial Data for Non-GAAP Combined Frontier and for Remaining Properties
Reconciliation of Non-GAAP Financial Measures

Note: The following results include activity for the four months ended April 30, 2021 (our Predecessor period prior to emergence) and the five months ended September 30, 2021 (our Successor period).  While the basis of accounting for the Predecessor and Successor are different as a result of the application of fresh start accounting, we have calculated combined Non-GAAP results for the nine months ended September 30, 2021.

   
For the three months ended
   
For the nine months ended
 
 
($ in millions)
 
September 30,
2021
   
June 30,
2021
   
September 30,
2020
   
September 30,
2021
   
September 30,
2020
 
   
(Successor)
   
(Non-GAAP
Combined)
   
(Predecessor)
   
(Non-GAAP
Combined)
   
(Predecessor)
 
                               
Net income (loss)
 
$
126
   
$
4,580
   
$
15
   
$
4,766
   
$
(478
)
Add back (subtract):
                                       
Income tax expense (benefit)
   
31
     
(180
)
   
(11
)
   
(62
)
   
(91
)
Interest expense
   
90
     
91
     
121
     
270
     
664
 
Investment and other loss, net
   
37
     
3
     
14
     
38
     
29
 
Pension settlement costs
   
-
     
-
     
-
     
-
     
159
 
Reorganization items, net
   
-
     
(4,196
)
   
131
     
(4,171
)
   
273
 
Operating income
   
284
     
298
     
270
     
841
     
556
 
Depreciation and amortization
   
273
     
298
     
392
     
958
     
1,204
 
EBITDA
 
$
557
   
$
596
   
$
662
   
$
1,799
   
$
1,760
 
                                         
Add back:
                                       
Pension/OPEB expense
 
$
18
   
$
21
   
$
24
   
$
62
   
$
70
 
Restructuring costs and other charges
   
8
     
16
     
3
     
26
     
87
 
Stock-based compensation
   
8
     
-
     
1
     
7
     
3
 
Storm-related insurance proceeds
   
(4
)
   
-
     
-
     
(4
)
   
(1
)
Loss on disposal of Northwest Operations
   
-
     
-
     
-
     
-
     
160
 
Adjusted EBITDA
 
$
587
   
$
633
   
$
690
   
$
1,890
   
$
2,079
 
                                         
EBITDA margin
   
35.3
%
   
36.9
%
   
38.4
%
   
37.0
%
   
33.4
%
Adjusted EBITDA margin
   
37.2
%
   
39.2
%
   
40.0
%
   
38.8
%
   
39.5
%



SCHEDULE B
Frontier Communications Parent, Inc.
Unaudited Consolidated Financial Data
Reconciliation of Non-GAAP Financial Measures for Remaining Properties

Note: The following results include activity for the four months ended April 30, 2021 (our Predecessor period prior to emergence) and for the five months ended September 30, 2021 (our Successor period).  While the basis of accounting for the Predecessor and Successor are different as a result of the application of fresh start accounting, we have calculated combined Non-GAAP results for the nine months ended September 30, 2021. The following table presents Non-GAAP measures for the operations located in the remaining 25 states (“Remaining Properties”) after excluding the Northwest Operations (“Northwest Ops”) through the date of sale from the consolidated Company’s results. See Schedule F for a reconciliation to the Total Company results.

   
For the three months ended
   
For the nine months ended
 
   
September 30,
2021
   
June 30,
2021
   
September 30,
2020
   
September 30,
2021
   
September 30,
2020
 
($ in millions)
 
(Successor)
   
(Non-GAAP
Combined)
   
(Predecessor)
   
(Non-GAAP
Combined)
   
(Predecessor)
 
                               
Adjusted Operating Expenses
                             
                               
Total operating expenses
 
$
1,292
   
$
1,318
   
$
1,456
   
$
4,027
   
$
4,712
 
                                         
Subtract:
                                       
Depreciation and amortization
   
273
     
298
     
392
     
958
     
1,204
 
Loss on disposal of Northwest Operations
   
-
     
-
     
-
     
-
     
160
 
Pension/OPEB expense
   
18
     
21
     
24
     
62
     
70
 
Restructuring costs and other charges
   
8
     
16
     
3
     
26
     
87
 
Stock-based compensation
   
8
     
-
     
1
     
7
     
3
 
Storm-related insurance proceeds
   
(4
)
   
-
     
-
     
(4
)
   
(1
)
Adjusted operating expenses
 
$
989
   
$
983
   
$
1,036
   
$
2,978
   
$
3,189
 



SCHEDULE C
Frontier Communications Parent, Inc.
Unaudited Consolidated Financial Data
Reconciliation of Non-GAAP Financial Measures for Remaining Properties to Consolidated Frontier

 
   
For the three months ended
 
   
September 30, 2021
   
June 30, 2021
   
September 30, 2020
 
   
(Successor)
   
(Non-GAAP
Combined)
   
(Predecessor)
 
                               
   

   

   

   

   

 
($ in millions)
 
Consolidated
Frontier
   
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops
   
Remaining
Properties
 
                               
Data and Internet services
 
$
834
   
$
839
   
$
838
   
$
-
   
$
838
 
Voice services
   
411
     
443
     
500
     
-
     
500
 
Video services
   
149
     
159
     
186
     
-
     
186
 
Other
   
99
     
92
     
103
     
-
     
103
 
Revenue from contracts with customers
   
1,493
     
1,533
     
1,627
     
-
     
1,627
 
Subsidy revenue
   
83
     
83
     
99
     
-
     
99
 
Revenue
   
1,576
     
1,616
     
1,726
     
-
     
1,726
 
                                         
Operating expenses (2):
                                       
Network access expenses
   
177
     
193
     
226
     
-
     
226
 
Network related expenses
   
413
     
413
     
431
     
-
     
431
 
Selling, general and administrative expenses
   
421
     
398
     
404
     
-
     
404
 
Depreciation and amortization
   
273
     
298
     
392
     
-
     
392
 
Restructuring costs and other charges
   
8
     
16
     
3
     
-
     
3
 
Total operating expenses
   
1,292
     
1,318
     
1,456
     
-
     
1,456
 
                                         
Operating income
   
284
     
298
     
270
     
-
     
270
 
                                         
Consumer (3)
 
$
800
   
$
826
   
$
865
   
$
-
   
$
865
 
Business and wholesale (3)
   
693
     
707
     
762
     
-
     
762
 
Revenue from contracts with customers
   
1,493
     
1,533
     
1,627
     
-
     
1,627
 
Subsidy revenue
   
83
     
83
     
99
     
-
     
99
 
Total revenue
 
$
1,576
   
$
1,616
   
$
1,726
   
$
-
   
$
1,726
 

   
For the nine months ended
 
   
September 30, 2021
   
September 30, 2020
 
   
(Non-GAAP
Combined)
   
(Predecessor)
 
                         
($ in millions)
 
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops (1)
   
Remaining
Properties
 
                         
Data and Internet services
 
$
2,515
   
$
2,644
   
$
102
   
$
2,542
 
Voice services
   
1,341
     
1,595
     
57
     
1,538
 
Video services
   
477
     
608
     
13
     
595
 
Other
   
286
     
328
     
12
     
316
 
Revenue from contracts with customers
   
4,619
     
5,175
     
184
     
4,991
 
Subsidy revenue
   
249
     
285
     
8
     
277
 
Revenue
   
4,868
     
5,460
     
192
     
5,268
 
                                 
Operating expenses (2):
                               
Network access expenses
   
568
     
767
     
14
     
753
 
Network related expenses
   
1,248
     
1,305
     
26
     
1,279
 
Selling, general and administrative expenses
   
1,227
     
1,255
     
26
     
1,229
 
Depreciation and amortization
   
958
     
1,204
     
-
     
1,204
 
Loss on disposal of Northwest Operations
   
-
     
160
     
-
     
160
 
Restructuring costs and other charges
   
26
     
87
     
-
     
87
 
Total operating expenses
   
4,027
     
4,778
     
66
     
4,712
 
                                 
Operating income
   
841
     
682
     
126
     
556
 
                                 
Consumer (3)
 
$
2,476
   
$
2,746
   
$
102
   
$
2,644
 
Business and wholesale (3)
   
2,143
     
2,429
     
82
     
2,347
 
Revenue from contracts with customers
   
4,619
     
5,175
     
184
     
4,991
 
Subsidy revenue
   
249
     
285
     
8
     
277
 
Total revenue
 
$
4,868
   
$
5,460
   
$
192
   
$
5,268
 

(1) Amounts represent the financial results of our Northwest Operations for the nine months ended September 30, 2020.
(2) Operating expenses for Northwest Ops do not include allocated expenses which are included in operating expenses for our Remaining Properties.
(3) Due to changes in methodology during the second quarter of 2021, historical periods have been updated to reflect the comparable amounts.



SCHEDULE D
Frontier Communications Parent, Inc.
Unaudited Operating Data for Remaining Properties

   
As of and for the three months ended
 
   
September 30, 2021
   
June 30, 2021
   
September 30, 2020
 
   
Consolidated
Frontier
   
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops
   
Remaining
Properties
 
                               
Consumer customer metrics (1)
                             
Customers (in thousands)
   
3,173
     
3,196
     
3,306
     
-
     
3,306
 
Net customer additions (losses)
   
(23
)
   
(38
)
   
(36
)
   
-
     
(36
)
Average monthly consumer revenue per customer
 
$
83.77
   
$
85.65
   
$
86.75
     
N/A
   
$
86.75
 
Customer monthly churn
   
1.64
%
   
1.54
%
   
1.81
%
   
N/A
     
1.81
%
                                         
Broadband customer metrics (1)
                                       
Broadband customers (in thousands)
   
2,789
     
2,798
     
2,861
     
N/A
     
2,861
 
Net customer additions (losses)
   
(9
)
   
(22
)
   
(20
)
   
N/A
     
(20
)
                                         
Employees
   
15,803
     
16,005
     
16,302
     
-
     
16,302
 

   
For the nine months ended
 
   
September 30, 2021
   
September 30, 2020
 
   
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops
   
Remaining
Properties
 
                         
Consumer customer metrics (1)
                       
Customers (in thousands)
   
3,173
     
3,306
     
-
     
3,306
 
Net customer additions (losses)
   
(92
)
   
(442
)
   
(335
)
   
(107
)
Average monthly consumer revenue per customer
 
$
85.49
   
$
87.06
   
$
76.74
   
$
87.50
 
Customer monthly churn
   
1.54
%
   
1.75
%
   
1.51
%
   
1.76
%
                                 
Broadband customer metrics (1)
                               
Broadband customer (in thousands)
   
2,789
     
2,861
     
N/A
     
2,861
 
Net customer additions (losses)
   
(44
)
   
(58
)
   
N/A
     
(58
)

(1) Due to changes in methodology during the second quarter of 2021, historical periods have been updated to reflect the comparable amounts.



SCHEDULE E
Frontier Communications Parent, Inc.
Unaudited Consolidated Financial Data
Reconciliation of Non-GAAP Financial Measures for Remaining Properties to Consolidated Frontier

   
For the three months ended
 
   
September 30, 2021
   
June 30, 2021
   
September 30, 2020
 
   
(Successor)
   
(Non-GAAP Combined)
   
(Predecessor)
 
                               
($ in millions)
 
Consolidated
Frontier
   
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops
   
Remaining
Properties
 
                               
                               
Net income (loss)
 
$
126
   
$
4,580
   
$
15
   
$
-
   
$
15
 
Add back (subtract):
                                       
Income tax expense (benefit)
   
31
     
(180
)
   
(11
)
   
-
     
(11
)
Interest expense
   
90
     
91
     
121
     
-
     
121
 
Investment and other loss, net
   
37
     
3
     
14
     
-
     
14
 
Pension settlement costs
   
-
     
-
     
-
     
-
     
-
 
Reorganization items, net
   
-
     
(4,196
)
   
131
     
-
     
131
 
Operating income
   
284
     
298
     
270
     
-
     
270
 
                                         
Depreciation and amortization
   
273
     
298
     
392
     
-
     
392
 
EBITDA
   
557
     
596
     
662
     
-
     
662
 
                                         
Add back:
                                       
Pension/OPEB expense
   
18
     
21
     
24
     
-
     
24
 
Restructuring costs and other charges
   
8
     
16
     
3
     
-
     
3
 
Stock-based compensation expense
   
8
     
-
     
1
     
-
     
1
 
Storm-related insurance proceeds
   
(4
)
   
-
     
-
     
-
     
-
 
Adjusted EBITDA
 
$
587
   
$
633
   
$
690
   
$
-
   
$
690
 
                                         
EBITDA margin
   
35.3
%
   
36.9
%
   
38.4
%
   
N/A
%
   
38.4
%
Adjusted EBITDA margin
   
37.2
%
   
39.2
%
   
40.0
%
   
N/A

   
40.0
%
                                         
Free Cash Flow
                                       
Net cash provided from (used by) operating activities
 
$
603
   
$
(939
)
 
$
542
     
N/A
     
N/A
 
Capital expenditures
   
(377
)
   
(385
)
   
(314
)
   
N/A
     
N/A
 
Operating free cash flow
 
$
226
   
$
(1,324
)
 
$
228
     
N/A
     
N/A
 

   
For the nine months ended
 
   
September 30, 2021
   
September 30, 2020
 
   
(Non-GAAP Combined)
   
(Predecessor)
 
                         
($ in millions)
 
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops (1)
   
Remaining
Properties
 
                         
Net income (loss)
 
$
4,766
   
$
(352
)
 
$
126
   
$
(478
)
Add back (subtract):
                               
Income tax benefit
   
(62
)
   
(91
)
   
-
     
(91
)
Interest expense
   
270
     
664
     
-
     
664
 
Investment and other loss, net
   
38
     
29
     
-
     
29
 
Pension settlement costs
   
-
     
159
     
-
     
159
 
Reorganization items, net
   
(4,171
)
   
273
     
-
     
273
 
Operating income
   
841
     
682
     
126
     
556
 
                                 
Depreciation and amortization
   
958
     
1,204
     
-
     
1,204
 
EBITDA
   
1,799
     
1,886
     
126
     
1,760
 
                                 
Add back:
                               
Pension/OPEB expense
   
62
     
70
     
-
     
70
 
Restructuring costs and other charges
   
26
     
87
     
-
     
87
 
Stock-based compensation
   
7
     
3
     
-
     
3
 
Storm-related insurance proceeds
   
(4
)
   
(1
)
   
-
     
(1
)
Loss on disposal of Northwest Operations
   
-
     
160
     
-
     
160
 
Adjusted EBITDA
 
$
1,890
   
$
2,205
   
$
126
   
$
2,079
 
                                 
EBITDA margin
   
37.0
%
   
34.5
%
   
65.6
%
   
33.4
%
Adjusted EBITDA margin
   
38.8
%
   
40.4
%
   
65.6
%
   
39.5
%
 
                               
Free Cash Flow
                               
Net cash provided from (used by) operating activities
 
$
329
   
$
1,492
     
N/A
     
N/A
 
Capital expenditures
   
(1,146
)
   
(825
)
   
N/A
     
N/A
 
Operating free cash flow
 
$
(817
)
 
$
667
     
N/A
     
N/A
 

(1) Amounts represent the financial results of our Northwest Operations for the nine months ended September 30, 2020. Net loss does not include the impact of income taxes and interest expense.



SCHEDULE F
Frontier Communications Parent, Inc.
Unaudited Consolidated Financial Data
Reconciliation of Non-GAAP Financial Measures for Remaining Properties to Consolidated Frontier

   
For the three months ended
 
   
September 30,
2021
   
June 30,
2021
   
September 30,
2020
 
   
(Successor)
   
(Non-GAAP Combined)
   
(Predecessor)
 
                               
 
($ in millions)
 
Consolidated
Frontier
   
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops
   
Remaining
Properties
 
                               
Adjusted Operating Expenses
                             
                               
Total operating expenses (2)
 
$
1,292
   
$
1,318
   
$
1,456
   
$
-
   
$
1,456
 
                                         
Subtract:
                                       
Depreciation and amortization
   
273
     
298
     
392
     
-
     
392
 
Pension/OPEB expense
   
18
     
21
     
24
     
-
     
24
 
Restructuring costs and other charges
   
8
     
16
     
3
     
-
     
3
 
Stock-based compensation
   
8
     
-
     
1
     
-
     
1
 
Storm-related insurance proceeds
   
(4
)
   
-
     
-
     
-
     
-
 
Adjusted operating expenses
 
$
989
   
$
983
   
$
1,036
   
$
-
   
$
1,036
 

   
For the nine months ended
 
   
September 30,
2021
   
September 30,
2020
 
   
(Non-GAAP Combined)
         
(Predecessor)
       
                         
 
($ in millions)
 
Consolidated
Frontier
   
Consolidated
Frontier
   
Northwest
Ops (1)
   
Remaining
Properties
 
                         
Adjusted Operating Expenses
                       
                         
Total operating expenses (2)
 
$
4,027
   
$
4,778
   
$
66
   
$
4,712
 
                                 
Subtract:
                               
Depreciation and amortization
   
958
     
1,204
     
-
     
1,204
 
Loss on disposal of Northwest Operations
   
-
     
160
     
-
     
160
 
Pension/OPEB expense
   
62
     
70
     
-
     
70
 
Restructuring costs and other charges
   
26
     
87
     
-
     
87
 
Stock-based compensation expense
   
7
     
3
     
-
     
3
 
Storm-related insurance proceeds
   
(4
)
   
(1
)
   
-
     
(1
)
Adjusted operating expenses
 
$
2,978
   
$
3,255
   
$
66
   
$
3,189
 

(1) Amounts represent the financial results of our Northwest Operations for the nine months ended September 30, 2020.
(2) Operating expenses for Northwest Ops do not include allocated expenses which are included in operating expenses for our Remaining Properties.



Schedule G
Frontier Communications Parent, Inc.
Selected Financial and Operating Data for Remaining Properties, Excluding Northwest Operations
(Unaudited)

      
As of or for the Quarter Ended
 
      
September 30, 2021
   
June 30, 2021
   
September 30, 2020
 
Broadband Revenue ($ in millions)
                 
Total Company
Fiber
 
$
274
   
$
268
   
$
240
 

Copper    
204
     
207
     
211
 

Total  
$
478
   
$
475
   
$
451
 
                           
Estimated Fiber Passings (in millions) (2)
                       
Base Fiber Passings
     
3.2
     
3.2
     
3.2
 
Total Fiber Passings
     
3.8
     
3.6
     
3.3
 
                           
Estimated Broadband Fiber % Penetration (2)
                       
Base Fiber Penetration
     
41.5
%
   
41.2
%
   
41.0
%
Total Fiber Penetration
     
37.0
%
   
38.1
%
   
40.8
%
                           
Broadband Customers, end of period (in thousands) (2)
                       
Consumer
Fiber
   
1,292
     
1,263
     
1,229
 

Copper    
1,264
     
1,297
     
1,381
 

Total    
2,556
     
2,560
     
2,610
 
                           
Business (1)
Fiber
   
95
     
95
     
94
 

Copper    
138
     
143
     
157
 

Total    
233
     
238
     
251
 
                           
Broadband Net Adds (in thousands) (2)
                       
Consumer
Fiber
   
29
     
12
     
6
 

Copper    
(33
)
   
(30
)
   
(20
)

Total    
(4
)
   
(18
)
   
(14
)
                           
Business (1)
Fiber
   
-
     
-
     
1
 

Copper    
(4
)
   
(4
)
   
(7
)

Total    
(4
)
   
(4
)
   
(6
)
                           
Broadband Churn (2)
                       
Consumer
Fiber
   
1.56
%
   
1.53
%
   
1.80
%

Copper    
1.89
%
   
1.67
%
   
2.11
%

Total    
1.73
%
   
1.60
%
   
1.97
%
                            
Business (1)
Fiber
   
1.26
%
   
1.22
%
   
1.62
%

Copper    
1.62
%
   
1.69
%
   
2.03
%

Total    
1.48
%
   
1.50
%
   
1.88
%
                           
Broadband ARPU (2) (3)
                       
Consumer
Fiber
 
$
63.35
   
$
63.10
   
$
57.58
 

Copper    
45.44
     
44.80
     
42.16
 

Total  
$
54.38
   
$
53.75
   
$
49.38
 
                           
Business (1)
Fiber
 
$
104.76
   
$
104.66
   
$
100.85
 

Copper    
64.03
     
64.20
     
64.92
 

Total  
$
80.47
   
$
80.20
   
$
78.11
 

      
For the nine months ended
 
      
September 30, 2021
   
September 30, 2020
 
Broadband Revenue
           
Total Company
Fiber
 
$
798
     
N/A
 

Copper    
618
     
N/A
 

Total  
$
1,416
     
N/A
 
                   
Broadband Churn (2)
               
Consumer
Fiber
   
1.50
%
   
1.75
%

Copper    
1.73
%
   
2.17
%

Total    
1.62
%
   
1.98
%
                   
Business (1)
Fiber
   
1.27
%
   
1.95
%

Copper    
1.68
%
   
2.03
%

Total    
1.52
%
   
2.00
%
                   
Broadband ARPU (2) (3)
               
Consumer
Fiber
 
$
62.38
   
$
57.14
 

Copper    
44.47
     
41.74
 

Total  
$
53.25
   
$
48.87
 
                   
Business (1)
Fiber
 
$
103.55
   
$
100.61
 

Copper    
64.65
     
65.01
 

Total  
$
80.05
   
$
77.83
 

(1) Business customers include our small, medium business and larger enterprise (SME) customers. Wholesale customers are excluded.
(2) Due to changes in methodology during the second quarter of 2021, historical periods have been updated to reflect the comparable amounts.
(3) Due to changes in classification of equipment revenue from other revenue to broadband revenue during the second quarter of 2021, historical periods have been updated to reflect the comparable amounts.

 

EX-99.2 3 brhc10030216_ex99-2.htm EXHIBIT 99.2
Exhibit 99.2

 Frontier (FYBR)Third Quarter 2021 Results  November 3, 2021 
 

 Safe Harbor statement  This presentation contains "forward-looking statements" related to future events. Forward-looking statements address our expectations or beliefs concerning future events, including, without limitation, our future operating and financial performance, our ability to comply with the covenants in the agreements governing our indebtedness and other matters. These statements are made on the basis of management’s views and assumptions, as of the time the statements are made, regarding future events and performance and contain words such as “expect,” “anticipate,” “intend,” “plan,” “forecast,” “believe,” “seek,” “see,” “may,” “will,” “would,” or “target.” Forward-looking statements by their nature address matters that are, to different degrees, uncertain. A wide range of factors could materially affect future developments and performance, including but not limited to: our significant indebtedness, our ability to incur substantially more debt in the future, and covenants in the agreements governing our current indebtedness that may reduce our operating and financial flexibility; declines in Adjusted EBITDA relative to historical levels that we are unable to offset through potential EBITDA enhancements; our ability to successfully implement strategic initiatives, including our fiber buildout and other initiatives to enhance revenue and realize productivity improvements and cost savings; our ability to secure necessary construction resources, materials and permits for our fiber buildout initiative; our ability to effectively manage our operations, operating expenses, capital expenditures, debt service requirement and cash paid for income taxes and liquidity; competition from cable, wireless and wireline carriers, satellite, fiber “overbuilders” and “over the top” companies, and the risk that we will not respond on a timely or profitable basis; our ability to successfully adjust to changes in the communications industry, including the effects of technological changes and competition on our capital expenditures, products and service offerings; risks related to disruption in our networks, infrastructure and information technology that result in customer loss and/or incurrence of additional expenses; the impact of potential information technology or data security breaches or other cyber-attacks or other disruptions; our ability to retain or attract new customers and to maintain relationships with customers, including wholesale customers; our reliance on a limited number of key supplies and vendors; declines in revenue from our voice services, switched and non-switched access and video and data services that we cannot stabilize or offset with increases in revenue from other products and services; our ability to secure, continue to use or renew intellectual property and other licenses used in our business; our ability to hire or retain key personnel; our ability to dispose of certain assets or asset groups or to make acquisition of certain assets on terms that are attractive to us, or at all; the effects of changes in the availability of federal and state universal service funding or other subsidies to us and our competitors and our ability to obtain future subsidies, including participation in the proposed RDOF program; our ability to meet our CAF II and RDOF obligations and the risk of penalties or obligations to return certain CAF II and RDOF funds; our ability to defend against litigation and potentially unfavorable results from current pending and future litigation; our ability to comply with applicable federal and state consumer protection requirements; the effects of governmental legislation and regulation on our business, including costs, disruptions, possible limitations on operating flexibility and changes to the competitive landscape resulting from such legislation or regulation; the impact of regulatory, investigative and legal proceedings and legal compliance risks; our ability to effectively manage service quality in the states in which we operate and meet mandated service quality metrics; the effects of changes in income tax rates, tax laws, regulations or rulings, or federal or state tax assessments; the effects of changes in accounting policies or practices; our ability to successfully renegotiate union contracts; the effects of increased medical expenses and pension and postemployment expenses; changes in pension plan assumptions, interest rates, discount rates, regulatory rules and/or the value of our pension plan assets; the likelihood that our historical financial information may no longer be indicative of our future performance and our implementation of fresh start accounting; adverse changes in economic, political and market conditions in the areas that we serve, the U.S. and globally, including, but not limited to, disruption in our supply chain, inflation in pricing for key materials or labor, or other adverse changes; potential adverse impacts of the COVID-19 pandemic on our business and operations, including potential disruptions to the work of our employees arising from health and safety measures such as social distancing and working remotely, our ability to effectively manage increased demand on our network, our ability to maintain relationships with our current or prospective customers and vendors, as well as their abilities to perform under current or proposed arrangements with us, and stress on our supply chain; risks associated with our emergence from the Chapter 11 Cases, including, but not limited to, the continuing effects of the Chapter 11 Cases on us and our relationships with our suppliers, customers, service providers or employees and changes in the composition of our board of directors and senior management; volatility in the trading price of our common stock, which has a limited trading history; substantial market overhang from the common stock issued in the Chapter 11 reorganization; certain provisions of Delaware law and our certificate of incorporation that may prevent efforts by our stockholders to change the direction or management of our Company; and certain other factors set forth in our other filings with the SEC. This list of factors that may affect future performance and the accuracy of forward-looking statements is illustrative and is not intended to be exhaustive. You should consider these important factors, as well as the risks and other factors contained in Frontier’s filings with the U.S. Securities and Exchange Commission, including our most recent reports on Form 10-K and Form 10-Q. These risks and uncertainties may cause actual future results to be materially different than those expressed in such forward-looking statements. We do not intend, nor do we undertake any duty, to update any forward-looking statements.Non-GAAP Financial MeasuresCertain financial measures included herein, including Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Operating Expenses and Operating Free Cash Flow, are not made in accordance with U.S. GAAP, and use of such terms varies from others in the same industry. Non-GAAP financial measures should not be considered as alternatives to net income (loss), net income margin or any other performance measures derived in accordance with U.S. GAAP as measures of operating performance or cash flows as measures of liquidity. Non-GAAP financial measures have important limitations as analytical tools, and you should not consider them in isolation or as substitutes for results as reported under U.S. GAAP. This presentation includes a reconciliation of certain non-GAAP financial measures to the most directly comparable financial measures calculated in accordance with U.S. GAAP. Projected GAAP financial measures and reconciliations of projected non-GAAP financial measures are not provided herein because such GAAP financial measures are not available on a forward-looking basis and such reconciliations could not be derived without unreasonable effort.This presentation uses the term “Implied Enterprise Value”, “Implied EV” and other similar terms, which is calculated using a trend line implied by our peers and certain assumed levels of broadband penetration. This term does not necessarily represent our actual enterprise value. Note Regarding Classifications of ResultsUnless otherwise indicated, the information presented herein, including operational, non-GAAP measures, and commentary pertain to the Remaining Properties only. “Remaining Properties,” as defined in Frontier’s 10-K for the year ended December 31, 2020, comprises the 25 states Frontier currently operates in and excludes Washington, Oregon, Idaho, and Montana due to the divestiture of operations and assets in these states effective May 1, 2020. “Consolidated” refers to the entire business, which may include financial data from Washington, Oregon, Idaho, and Montana for the periods through May 1, 2020. References to “Northwest Ops” refer to the metrics of the four Northwest states. Upon emergence from bankruptcy, Frontier adopted fresh start accounting in accordance with ASC 852. Unless otherwise noted, all figures and growth rates have been normalized to reflect the impact of fresh start accounting.   Forward looking language 
 

   3  © Frontier Communications.   John StrattonExecutive Chairman of the Board        • • • • • • • 
 

   Frontier today: company overview                                                                                                      Key operational & financial metrics1  All metrics shown are adjusted for the sale of Northwest Operations and have been normalized to reflect the impact of fresh start accounting. EBITDA and Adjusted EBITDA are non-GAAP measures. See Appendix slides for reconciliations to the closest GAAP measure. See Frontier’s supplemental trending schedules, available at www.frontier.com/ir, for information regarding certain GAAP and non-GAAP measures, including the impact of fresh start accounting. Including consumer and business broadband subscribers  Frontier footprint  $6.6BLTM Revenue as ofQ3 ‘21  2.8MBroadband Customers2  $2.6BLTM Adj. EBITDA as ofQ3 ‘21  $1.1BLTM EBITDA from Fiber as of Q3 ‘21  23kTowers within 1 mile of Frontier fiber  400kBusinesses within 250 feet of Frontier fiber 
 

 2021 has been a pivotal year as we built a new team and began executing on our fiber-centric strategy  2021      Listed on NASDAQ Trading under FYBR    March    May  April    July    August    September    October    Today       Nick Jeffery joins  President & CEO  Launched Consumer Emergence Offer  Executed $1B debt offering  Announced plans to reach 10M+ locations by 2025 at Inaugural Investor Day  Finished record quarter of fiber build and fiber net adds    New Board of Directors announced  Q3 Earnings Call  Q2-Q3    Launched Consumer Emergence Offer  New management team formed 
 

   Long-term trends in the private and public sector continue to create positive momentum for the business      Data usage expected to triple over next five yearsFiber is the best product to meet this demandFrontier has structurally advantaged footprint, facing one or fewer competitors in ~90% of markets  Government broadband stimulus spending expected to increase 5-6x over the next few years1 Building Gigabit America is our purpose and aligned with Government initiativesOur incumbent position provides significant speed and cost advantages to building fiber  Growth in demand for high-speed broadband    Increased public funding to bridge digital divide                                  1. Wall Street research        Our products connect people to the Digital SocietyWe are developing a talented, diverse, sustainable workforce We are stewards of the environmentWe are committed to the highest principles of governance  Expanded focus on ESG investing               
 

 We continue to make progress on the 4 levers of value creation that we laid out at our August Investor Day  Source: Cartesian, FTTH Council, Euromonitor, Omdia        Customer ExperienceDeliver an exceptional endto end customer journey  Fiber DeploymentAccelerate our fiber build  Operational efficiencySimplify and digitize operations  PenetrationWin customers in our fiber footprint  BuildingGigabitAmerica                         
 

   8  © Frontier Communications.   Nick JefferyPresident & Chief Executive Officer          • • • • • • • 
 

 Built a record 185,000 new fiber locations  Added a record 29,000 new fiber broadband customers  Solidified fiber build supply chain with multi-year agreements with key labor and material partners  Raised $1B of debt to secure funding for fiber build through mid-2023  We made significant progress executing on our strategic priorities in Q3  Continued adding to world-class leadership team                                         
 

 Fiber Deployment: We achieved a record quarter of new fiber passings in Q3 and are on track to reach ~4M by the end of 2021     Quarterly Fiber Expansion Passings1, Thousand passings  Projected Fiber Passings1, Million passings  Wave 2: 6M+ fiber passings from 2022-2025   Wave 1: 4M fiber passings by end of 2021  1Q20  2Q20  3Q20  3Q21  4Q20  2Q21  1Q21  2022  2020  2024  2021  2023  2025  1. Consumer and business locations with less than 5 units per location included in expansion passings plan. 
 

 Consumer Fiber Penetration: We added a record number of fiber broadband customers during Q3    Consumer Fiber Broadband Net Adds, ‘000 customers  4Q20  3Q21  1Q20  2Q21  2Q20  3Q20  1Q21  5X growth  1. Penetration includes Consumer and Business passings of < 5 units  Consumer Fiber Broadband ARPU, $ per month  1Q20  2Q20  2Q21  3Q20  4Q20  1Q21  3Q21  +10%      We added a record number of fiber broadband customers, almost 5X the previous Q3…      …and we continued our ARPU momentum, driven by speed upgrades 
 

   Fiber Penetration: Base fiber penetration improved to 41.5%; expansion market penetration has been 30% at 12 months    Expansion Fiber Penetration, % of passings  1. Penetration includes Consumer and Business passings of < 5 units  Base Fiber Penetration, % of passings  1Q20  3Q20  2Q20  4Q20  3Q21  2Q21  1Q21  30%  2020 Build CohortPenetration at 12 months      Base fiber penetration improved to 41.5%, led by gains in TX and FL     26k passings in cohort have hit 12-month mark; we expect 15-20% penetration for larger cohorts 
 

   Increased focus on sales conversion and slippage reductionOnboarded new business-focused partners  Channel  Refined product roadmap and launched new SMB Emergence Offer  Product  Enhanced quality of lead generation efforts  Marketing  SMB: We have accelerated action in our SMB markets, leading to early signs of progress  Frontier’s addressable B2B market1   $8.6B  Small(1 – 100)  Medium(100 – 1,000)  Large(1,000+)  Total  Market size, 2020, $ Billions  Category(# of employees)  Early actions have been focused on fixing the basics of our SMB value proposition  1. Within Frontier’s footprintSOURCE: D&B, IDC, FCC, Frontier customer data with monthly spend 
 

   We also signed a multi-year strategic agreement with AT&T          AT&T will use Frontier’s expanding fiber network to provide connections for large enterprise customers  AT&T will use Frontier’s network to strengthen its nationwide 5G deployment, boosting connectivity between cell towers and the core network 
 

   Customer experience: Our agile team is delivering rapid changes to eliminate customer dissatisfiers…  Sample of Completed Actions  New banner on bill and .com with 3 self-pay options    Billing FAQs added in English and Spanish    New equipment return process w/ UPS drop-off options    “Remember me” option added to login on MyFrontier app    Specialized routing for movers including waived fees & offers    Simplified authentication requirements to pay bill through IVR      In July, we assembled an Agile team dedicated to the customer journeyIdentify top reasons for customer contact+Take weekly, cross-functional action=Eliminate customer dissatisfiers  Added “balance due” to online bill pay flow    Streamlined IVR prompts to improve service    New agent cross-training to reduce call transfers    Trouble ticket status and outage updates added to app    Prioritized routing to specialized skills for new customers    Additional retention offers launched    
 

   …and we have also formed several industry-leading partnerships to improve the customer experience…  Partnership to connect homes with XGS-PON broadband technology, boosting network capacity and speed for high-bandwidth applications  Partnership to provide fiber customers with an unparalleled in-home Wi-Fi experience, while reducing operational costs and churn  Partnership to enhance our digital customer journeys and customer acquisition 
 

 …which have combined to generate early signs of progress and lower churn  Consumer Broadband Churn, %      Fiber and copper churn both down more than 20 pts year-over-year    90-day churn down 31% since September 2020 and 22% since March 2021    Touchpoint NPS up 13 points since March 2021    Call center volumes down 15% since March 2021    Since the launch of Next Day Install, we have seen a 15% reduction in cancellations between order and installation  Early Success Indicators  Fiber  3Q-21  3Q-20  -24 pts  Copper  3Q-20  3Q-21  -22 pts 
 

   18  © Frontier Communications.   Scott BeasleyChief Financial Officer          • • • • • • • 
 

   Q3 2021: Financial Highlights  $1.58B Revenue, including roughly flat sequential data revenue but lower voice revenue  $126M Net Income  $587M of Adjusted EBITDA, down sequentially as Fiber growth was offset by Copper decline  $278M of Adjusted EBITDA from Fiber Products, flat sequentially as higher Consumer Fiber performance offset lower Wholesale pricing  Note: Adjusted EBITDA is a non-GAAP measure. See Appendix for reconciliations to closest GAAP measures.  $603M of Cash from Operations, driven by healthy operating performance and increased focus on working capital management 
 

 We have steadily grown our fiber customer base over the last year, driven by base and expansion markets    Fiber Broadband Customers, ’000 customers  1,215  1,229  4Q20  3Q20  1,263  1,223  2Q20  1Q20  1,238  1,251  1,292  2Q21  1Q21  3Q21  1,309  1,316  1,358  1,323  1,333  1,346  1,387  5% y-o-y growth      Consumer  Business  Customer Commentary  Consumer fiber customers have increased steadily over the last year, with improvements in base penetration and new expansion marketsBusiness fiber customers have remained flat over the time period, presenting an opportunity for growth as we focus on the SMB market 
 

 Revenue from fiber grew sequentially, driven by strong broadband customer growth and ARPU performance    Revenue from Fiber1, $M  Revenue Commentary  Revenue from fiber grew sequentially, as broadband growth outpaced video and voice declinesConsumer Fiber broadband revenue growth was strong at 15% year-over-year, while voice and video declinedBusiness and wholesale fiber revenue declined ~1% year-over-year  Revenue from Copper1, $M  1. Excluding subsidy and other revenue. See the supplemental trending schedules, available at www.frontier.com/ir, for information regarding certain GAAP and non-GAAP financial measures, including the impact of fresh start accounting.   684  Q2 2021  Q3 2020  Q3 2021  685  679  809  Q3 2020  Q2 2021  Q3 2021  891  834  Revenue from copper products declined ~9% year-over-year, driven by declines across consumer, business and wholesaleCopper consumer broadband revenue declined ~1% year-over-year, while voice and video declines were more significant       Business and Wholesale  Consumer 
 

 Adjusted EBITDA from Fiber has surpassed Copper EBITDA, and should continue growing as we expand our fiber network    Q3 2021 Adjusted EBITDA1, $M  Adjusted EBITDA Commentary  EBITDA from Fiber products grew ~7% year-over-year, as consumer broadband growth and margin improvements offset video, voice, and business declinesEBITDA from Fiber products now represents 55% of total EBITDAEBITDA from Copper products was in-line with our expectations, and we expect sequential declines to improve over the next several quarters  Copper Products  Fiber Products  1. EBITDA and Adjusted EBITDA are non-GAAP financial measures. See the supplemental trending schedules, available at www.frontier.com/ir, and the Appendix hereto for information regarding Adjusted EBITDA from Fiber and Copper products.  
 

 Disciplined Capital Allocation: We are executing a rigorous simplification program to improve our return on capital  “Fit for the Future” cost savings program      Disciplined balance sheet management    Fiber build will be primary focus of capital allocation; dynamic model to target highest IRR opportunities for revenue growth and cost reduction  Rigorous capital allocation decision-making    On track to deliver $250M of gross run-rate savings by FY 2023 by simplifying operations and improving customer experienceNumerous simplification decisions have already been executed since strategic review  Committed to disciplined balance sheet management; not exceeding “mid-threes” net leverage  Strong cash flow generation    We generated $1.1B of cash flow over the last twelve months excluding reorganization items, restructuring costs, and fiber build costs 
 

 Strong liquidity to fund fiber build, with no significant maturities before 2027   Excludes amortization payments of ~$16 million per year on Term Loan and Rural Utilities loansPro Forma for October 2021 issuance of $1.0 billion 6.000% Second Lien Secured notes due 2030.Leverage ratio is a non-GAAP measure. The see supplemental trending schedules available at www.frontier.com/ir.  Maturity Profile as of September 30, 2021; Pro Forma for Recent Transactions1,2, $M   3Q21 Leverage Ratio: 2.2x3Weighted Average Cost of Debt: 5.7%Weighted Average Life of Debt: 8.0 yearsCurrent Liquidity: $2.7B, including ~$2.2B of cash  2027  2021  2026  2025  2022  2023  2024  2028  2029  2030  2031 
 

 Reiterating 2021 Financial Guidance  Note: Projected GAAP financial measures and reconciliations of projected non-GAAP financial measures are not provided herein because such GAAP financial measures are not available on a forward-looking basis and such reconciliations could not be derived without unreasonable effort. Adjusted EBITDA is a non-GAAP Financial measure.     Adjusted EBITDA  $2.40 - 2.50B    Capital Expenditures  ~$1.80B    Fiber Build  600,000 
 

 Frontier Investment Thesis  Favorable market structure                           Strong & growing demand                              Clear strategy & purpose            Ample liquidity & access to capital                    Strong & experienced leadership team                            Superior product                                 
 

   27  © Frontier Communications.   Appendix          • • • • • • • 
 

 Non-GAAP Financial Measures – Remaining Properties   (Millions)  Q1 2020  Q2 2020  Q3 2020  Q4 2020  Q1 2021  Q2 2021  Q3 2021  Net Income (Loss)   $(283)   $(210)   $15    $(50)   $60    $4,580    $126   Add back (Subtract)  Income Tax Expense (Benefit)   (23)   (57)   (11)   7    87    (180)   31   Interest Expense   383    160    121    98    89    91    90   Investment and Other (income) Loss, Net   (5)   20    14    14    (2)   3    37   Pension Settlement Costs   103    56   -  -  -  -  -  Loss on Extinguishment of Debt  -  -  -   72   -  -  -  Reorganization Items, Net  -   142    131    136    25    (4,196)  -  Operating Income (Loss)   175    111    270    277    259    298    284   Depreciation and Amortization   415    397    392    394    387    298    273   EBITDA    $590    $508    $662    $671    $646    $596    $557   Add back:  Pension / OPEB Expense   $23    $23    $24    $20    $23    $21    $18   Restructuring Costs and Other Charges   48    36    3   -   2    16    8   Stock-based Compensation Expense   1    1    1   -   (1)  -   8   Storm Related Insurance Proceeds  -   (1)  -  -  -  -   (4)  Loss on Disposal of Northwest Operations   24    136   -   2   -  -  -  Adjusted EBITDA   $686    $703    $690    $693    $670    $633    $587   EBITDA margin  33.0%   29.0%   38.4%   39.6%   38.5%   36.9%   35.3%   Adjusted EBITDA margin  38.4%   40.1%   40.0%   40.9%   40.0%   39.2%   37.2%  
 

 Free Cash Flow Bridge    Free Cash Flow, Q3 2021, $M    3  8  Pension / OPEB Expense  Adjusted EBITDA  Adjusted Operating Free Cash Flow (2)  Cash Interest  18  Adjusted Capital Expenditures (1)  Cash Taxes  Other  0  Reorganization Items, Net  Restructuring Costs  Non-subsidy-related Build Capital Expenditures (3)  Net Cash from Operating Activities  Note: Adjusted EBITDA and Operating Free Cash Flows are non-GAAP measures. See the supplemental trending schedules, available at www.frontier.com/ir, for information regarding free cash flow. 1. Adjusted for Non-subsidy-related Build Capital Expenditures2. Adjusted for reorganization items, restructuring costs, and Non-subsidy-related Build Capital Expenditures.3. Represent direct capital expenditures related to fiber expansion, new subdivisions, and new multi-dwelling units and are subject to various timing and accrual factors. Excludes build capital expenditures related to CAF, RDOF, and other government grants. 
 

 


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