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Accounts Receivable (Tables)
12 Months Ended
Dec. 31, 2012
Accounts Receivable [Abstract]  
Accounts receivable
The components of accounts receivable, net at December 31, 2012 and 2011 are as follows:

($ in thousands)
 
2012
  
2011
 
        
Retail and wholesale
 $581,152  $639,842 
Other
  45,819   52,363 
Less:  Allowance for doubtful accounts
  (93,267)  (107,048)
Accounts receivable, net
 $533,704  $585,157 
          
Allowance for doubtful accounts
An analysis of the activity in the allowance for doubtful accounts for the years ended December 31, 2012, 2011 and 2010 is as follows:
 
                 
      
Additions
       
   
Balance at
     
Charged to
     
Balance at
 
   
beginning of
  
Charged to
  
Switched and
     
end of
 
 ($ in thousands)
 
Period
  
Other Revenue
  
Nonswitched Revenue
 
Deductions
  
Period
 
                 
 2010
 $30,171  $55,161  $14,873  $(26,634) $73,571 
 2011
  73,571   93,721   16,403   (76,647)  107,048 
 2012
  107,048   74,332   14,396   (102,509)  93,267