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Shareholders' Equity (Tables)
12 Months Ended
Dec. 31, 2011
Comprehensive Income or Shareholders' Equity [Abstract]  
Common stock activity
                         
    Years Ended December 31
    2011   2010   2009
    (number of shares)
 
Common stock issued
                       
Balance, beginning of year
    371,980,460       371,980,460       371,980,710  
Share activity under stock-based employee compensation plans
                (250 )
                         
Balance, end of year
    371,980,460       371,980,460       371,980,460  
                         
Treasury stock
                       
Balance, beginning of year
    74,707,547       39,972,796       19,726,097  
Repurchase of shares
    27,582,889       37,667,829       22,623,775  
Share activity under stock-based employee compensation plans
    (2,770,927 )     (2,933,078 )     (2,377,076 )
                         
Balance, end of year
    99,519,509       74,707,547       39,972,796  
                         
Common stock outstanding, end of year
    272,460,951       297,272,913       332,007,664  
                         
Comparison of shareholders' equity on a GAAP basis and policyholders' surplus on a statutory basis
                                 
    December 31  
    2011     2010  
    GAAP     Statutory     GAAP     Statutory  
    (in millions)  
 
P&C Group
  $ 16,886     $ 13,958     $ 17,266     $ 14,539  
                                 
Corporate and other
    (1,312 )             (1,736 )        
                                 
    $ 15,574             $ 15,530          
                                 
Comparison of GAAP and statutory net income (loss)
                                                 
    Years Ended December 31  
    2011     2010     2009  
    GAAP     Statutory     GAAP     Statutory     GAAP     Statutory  
    (in millions)  
 
P&C Group
  $ 1,915     $ 1,824     $ 2,374     $ 2,295     $ 2,324     $ 2,357  
                                                 
Corporate and other
    (237 )             (200 )             (141 )        
                                                 
    $ 1,678             $ 2,174             $ 2,183