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Loans - Consumer, Excluding Credit Card Loan Portfolio, Auto and Other (Details) - USD ($)
$ in Millions
9 Months Ended 12 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Loans by origination year      
Total retained loans $ 1,369,785 $ 1,285,370 $ 1,299,590
Gross charge-offs by origination year      
Total gross charge-offs 8,941 7,674  
Consumer, excluding credit card      
Loans by origination year      
Total retained loans 369,859 377,938 376,334
Gross charge-offs by origination year      
Total gross charge-offs 814 $ 971  
Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2025/2024 21,139   26,356
Term loans originated in 2024/2023 18,478   16,237
Term loans originated in 2023/2022 11,120   9,460
Term loans originated in 2022/2021 6,030   7,198
Term loans originated in 2021/2020 3,922   2,954
Term loans originated prior to 2021/2020 1,314   647
Revolving loans within the revolving period 3,768   3,757
Revolving loans converted to term loans 252   212
Total retained loans $ 66,023   $ 66,821
% of 30+ days past due to total retained loans by origination year      
% of 30 plus days past due to total retained loans, Term loans originated in 2025/2024 0.55%   0.72%
% of 30 plus days past due to total retained loans, Term loans originated in 2024/2023 0.93%   1.75%
% of 30 plus days past due to total retained loans, Term loans originated in 2023/2022 1.98%   2.74%
% of 30 plus days past due to total retained loans, Term loans originated in 2022/2021 2.95%   2.50%
% of 30 plus days past due to total retained loans, Term loans originated in 2021/2020 2.75%   1.76%
% of 30 plus days past due to total retained loans, Term loans originated prior to 2021/2020 2.36%   3.55%
% of 30 plus days past due to total retained loans, Revolving loans within the revolving period 0.96%   1.14%
% of 30 plus days past due to total retained loans, Revolving loans converted to term loans 30.95%   30.19%
% of 30 plus days past due to total retained loans 1.42%   1.64%
Gross charge-offs by origination year      
Gross charge-offs originated in 2025/2024 $ 153   $ 269
Gross charge-offs originated in 2024/2023 180   348
Gross charge-offs originated in 2023/2022 190   224
Gross charge-offs originated in 2022/2021 123   126
Gross charge-offs originated in 2021/2020 56   37
Gross charge-offs originated prior to 2021/2020 64   82
Gross charge-offs originated within the revolving period 0   1
Gross charge-offs originated converted to term loans 6   6
Total gross charge-offs 772   1,093
Current | Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2025/2024 21,022   26,165
Term loans originated in 2024/2023 18,306   15,953
Term loans originated in 2023/2022 10,900   9,201
Term loans originated in 2022/2021 5,852   7,014
Term loans originated in 2021/2020 3,813   2,895
Term loans originated prior to 2021/2020 1,282   624
Revolving loans within the revolving period 3,732   3,714
Revolving loans converted to term loans 174   148
Total retained loans 65,081   65,714
30–119 days past due | Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2025/2024 117   190
Term loans originated in 2024/2023 171   283
Term loans originated in 2023/2022 219   259
Term loans originated in 2022/2021 178   179
Term loans originated in 2021/2020 108   53
Term loans originated prior to 2021/2020 30   23
Revolving loans within the revolving period 33   40
Revolving loans converted to term loans 45   34
Total retained loans 901   1,061
120 or more days past due | Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2025/2024 0   1
Term loans originated in 2024/2023 1   1
Term loans originated in 2023/2022 1   0
Term loans originated in 2022/2021 0   5
Term loans originated in 2021/2020 1   6
Term loans originated prior to 2021/2020 2   0
Revolving loans within the revolving period 3   3
Revolving loans converted to term loans 33   30
Total retained loans $ 41   $ 46