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Loans - Consumer, Excluding Credit Card Loan Portfolio, Residential Real Estate (Details) - USD ($)
$ in Millions
9 Months Ended 12 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Loans by origination year      
Total retained loans $ 1,369,785 $ 1,285,370 $ 1,299,590
Gross charge-offs by origination year      
Total gross charge-offs 8,941 7,674  
Consumer, excluding credit card      
Loans by origination year      
Total retained loans 369,859 377,938 376,334
Gross charge-offs by origination year      
Total gross charge-offs 814 $ 971  
Consumer, excluding credit card | Residential real estate      
Loans by origination year      
Term loans originated in 2025/2024 14,778   12,314
Term loans originated in 2024/2023 10,808   17,345
Term loans originated in 2023/2022 15,193   61,547
Term loans originated in 2022/2021 58,582   79,938
Term loans originated in 2021/2020 76,435   52,397
Term loans originated prior to 2021/2020 114,676   71,518
Revolving loans within the revolving period 6,681   7,035
Revolving loans converted to term loans 6,683   7,419
Total retained loans $ 303,836   $ 309,513
% of 30+ days past due to total retained loans by origination year      
% of 30 plus days past due to total retained loans, Term loans originated in 2025/2024 0.01%   0.11%
% of 30 plus days past due to total retained loans, Term loans originated in 2024/2023 0.33%   0.37%
% of 30 plus days past due to total retained loans, Term loans originated in 2023/2022 0.76%   0.34%
% of 30 plus days past due to total retained loans, Term loans originated in 2022/2021 0.72%   0.22%
% of 30 plus days past due to total retained loans, Term loans originated in 2021/2020 0.49%   0.21%
% of 30 plus days past due to total retained loans, Term loans originated prior to 2021/2020 1.23%   1.72%
% of 30 plus days past due to total retained loans, Revolving loans within the revolving period 0.76%   0.87%
% of 30 plus days past due to total retained loans, Revolving loans converted to term loans 4.40%   4.46%
% of 30 plus days past due to total retained loans 0.89%   0.71%
Gross charge-offs by origination year      
Gross charge-offs originated in 2025/2024 $ 0   $ 0
Gross charge-offs originated in 2024/2023 1   0
Gross charge-offs originated in 2023/2022 2   1
Gross charge-offs originated in 2022/2021 5   1
Gross charge-offs originated in 2021/2020 5   0
Gross charge-offs originated prior to 2021/2020 7   176
Gross charge-offs originated within the revolving period 18   21
Gross charge-offs originated converted to term loans 4   7
Total gross charge-offs $ 42   206
Consumer, excluding credit card | Residential real estate | Senior lien      
Gross charge-offs by origination year      
Percentage of total revolving loans that are senior lien loans 37.00%    
Consumer, excluding credit card | Residential real estate | Current      
Loans by origination year      
Term loans originated in 2025/2024 $ 14,777   12,301
Term loans originated in 2024/2023 10,772   17,280
Term loans originated in 2023/2022 15,077   61,337
Term loans originated in 2022/2021 58,159   79,760
Term loans originated in 2021/2020 76,062   52,289
Term loans originated prior to 2021/2020 113,250   70,270
Revolving loans within the revolving period 6,630   6,974
Revolving loans converted to term loans 6,389   7,088
Total retained loans 301,116   307,299
Consumer, excluding credit card | Residential real estate | 30–149 days past due      
Loans by origination year      
Term loans originated in 2025/2024 1   13
Term loans originated in 2024/2023 28   54
Term loans originated in 2023/2022 54   139
Term loans originated in 2022/2021 149   110
Term loans originated in 2021/2020 146   59
Term loans originated prior to 2021/2020 723   747
Revolving loans within the revolving period 39   53
Revolving loans converted to term loans 183   204
Total retained loans 1,323   1,379
Consumer, excluding credit card | Residential real estate | 150 or more days past due      
Loans by origination year      
Term loans originated in 2025/2024 0   0
Term loans originated in 2024/2023 8   11
Term loans originated in 2023/2022 62   71
Term loans originated in 2022/2021 274   68
Term loans originated in 2021/2020 227   49
Term loans originated prior to 2021/2020 703   501
Revolving loans within the revolving period 12   8
Revolving loans converted to term loans 111   127
Total retained loans $ 1,397   $ 835