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Goodwill and Other Intangible Assets (Tables)
3 Months Ended
Mar. 31, 2011
Goodwill and Other Intangible Assets (Tables) [Abstract] 
Goodwill and other intangible assets
                 
(in millions)   March 31, 2011   December 31, 2010
 
Goodwill
  $ 48,856     $ 48,854  
Mortgage servicing rights
    13,093       13,649  
 
Other intangible assets:
               
Purchased credit card relationships
  $ 820     $ 897  
Other credit card–related intangibles
    582       593  
Core deposit intangibles
    806       879  
Other intangibles
    1,649       1,670  
 
Total other intangible assets
  $ 3,857     $ 4,039  
 
Goodwill attributed to the business segments
                 
(in millions)   March 31, 2011   December 31, 2010
 
Investment Bank
  $ 5,249     $ 5,278  
Retail Financial Services
    16,490       16,496  
Card Services & Auto
    14,564       14,522  
Commercial Banking
    2,864       2,866  
Treasury & Securities Services
    1,669       1,680  
Asset Management
    7,643       7,635  
Corporate/Private Equity
    377       377  
 
Total goodwill
  $ 48,856     $ 48,854  
 
Changes in the carrying amount of goodwill
                 
    Three months ended March 31,
(in millions)   2011   2010
 
Balance at January 1,(a)
  $ 48,854     $ 48,357  
Changes during the period from:
               
Business combinations
    (5 )     9  
Dispositions
          (19 )
Other(b)
    7       12  
 
Balance at March 31,(a)
  $ 48,856     $ 48,359  
 
 
(a)   Reflects gross goodwill balances as the Firm has not recognized any impairment losses to date.
 
(b)   Includes foreign currency translation adjustments and other tax-related adjustments.
Mortgage servicing rights activity
                 
    Three months ended March 31,
(in millions, except where otherwise noted)   2011   2010
 
Fair value at January 1,
  $ 13,649     $ 15,531  
MSR activity
               
Originations of MSRs
    757       689  
Purchase of MSRs
    1       14  
Disposition of MSRs
           
 
Total net additions
    758       703  
Change in valuation due to inputs and assumptions(a)
    (751 )     (96 )
Other changes in fair value(b)
    (563 )     (607 )
 
Total change in fair value of MSRs(c)
    (1,314 )     (703 )
 
Fair value at March 31(d)
  $ 13,093     $ 15,531  
 
Change in unrealized gains/(losses) included in income related to MSRs held at March 31
  $ (751 )   $ (96 )
 
Contractual service fees, late fees and other ancillary fees included in income
  $ 1,025     $ 1,132  
 
Third-party mortgage loans serviced at March 31 (in billions)
  $ 963     $ 1,084  
 
Servicer advances, net at March 31 (in billions)(e)
  $ 10.8     $ 9.0  
 
 
(a)   Represents MSR asset fair value adjustments due to changes in inputs, such as interest rates and volatility, as well as updates to assumptions used in the valuation model.
 
(b)   Includes changes in MSR value due to modeled servicing portfolio runoff (i.e., amortization or time decay).
 
(c)   Includes changes related to commercial real estate of $(2) million for both the three months ended March 31, 2011 and 2010, respectively.
 
(d)   Includes $38 million and $39 million related to commercial real estate at March 31, 2011 and 2010, respectively.
 
(e)   Represents amounts the Firm pays as the servicer (e.g., scheduled principal and interest to a trust, taxes and insurance), which will generally be reimbursed within a short period of time after the advance from future cash flows from the trust or the underlying loans. The Firm’s credit risk associated with these advances is minimal because reimbursement of the advances is senior to all cash payments to investors. In addition, the Firm maintains the right to stop payment if the collateral is insufficient to cover the advance.
RFS mortgage fees and related income
                 
    Three months ended March 31,
(in millions)   2011   2010
 
RFS mortgage fees and related income
               
Net production revenue:
               
Production revenue
  $ 679     $ 433  
Repurchase losses
    (420 )     (432 )
 
Net production revenue
    259       1  
 
Net mortgage servicing revenue
               
Operating revenue:
               
Loan servicing revenue
    1,052       1,107  
Other changes in MSR asset fair value(a)
    (563 )     (605 )
 
Total operating revenue
    489       502  
 
Risk management:
               
Changes in MSR asset fair value due to inputs or assumptions in model(b)
    (751 )     (96 )
Derivative valuation adjustments and other
    (486 )     248  
 
Total risk management
    (1,237 )     152  
 
Total RFS net mortgage servicing revenue
    (748 )     654  
 
All other(c)
    2       3  
 
Mortgage fees and related income
  $ (487 )   $ 658  
 
 
(a)   Includes changes in the MSR value due to modeled servicing portfolio runoff (i.e., amortization or time decay).
 
(b)   Represents MSR asset fair value adjustments due to changes in inputs, such as interest rates and volatility, as well as updates to assumptions used in the MSR valuation model.
 
(c)   Primarily represents risk management activities performed by the Chief Investment Office (“CIO”) in the Corporate sector.
Key economic assumptions used to determine the fair value of the Firm's Mortgage Servicing Rights (MSRs)
                 
(in millions, except rates)   March 31, 2011   December 31, 2010
 
Weighted-average prepayment speed assumption (“CPR”)
    10.15 %     11.29 %
Impact on fair value of 10% adverse change
  $ (727 )   $ (809 )
Impact on fair value of 20% adverse change
    (1,407 )     (1,568 )
 
Weighted-average option adjusted spread
    3.94 %     3.94 %
Impact on fair value of 100 basis points adverse change
  $ (592 )   $ (578 )
Impact on fair value of 200 basis points adverse change
    (1,136 )     (1,109 )
 
Intangible assets components of credit card relationships, core deposits and other intangible assets
                                                 
    March 31, 2011   December 31, 2010
                    Net                   Net
    Gross   Accumulated   carrying   Gross   Accumulated   carrying
(in millions)   amount(a)   amortization(a)   value   amount   amortization   value
 
Purchased credit card relationships
  $ 3,829     $ 3,009     $ 820     $ 5,789     $ 4,892     $ 897  
Other credit card–related intangibles
    858       276       582       907       314       593  
Core deposit intangibles
    4,132       3,326       806       4,280       3,401       879  
Other intangibles
    2,466       817       1,649       2,515       845       1,670  
 
 
(a)   The decrease in the gross amount and accumulated amortization from December 31, 2010 was due to the removal of fully amortized assets.
Amortization expense related to credit card relationships, core deposits and other intangible assets
                 
    Three months ended March 31,
(in millions)   2011   2010
 
Purchased credit card relationships
  $ 80     $ 97  
All other intangibles:
               
Other credit card–related intangibles
    26       26  
Core deposit intangibles
    72       83  
Other intangibles
    39       37  
 
Total amortization expense
  $ 217     $ 243  
 
Estimated future amortization expense related to credit card relationships, core deposits and other intangible assets
                                         
            Other credit            
    Purchased credit   card related   Core deposit   Other  
For the year: (in millions)   card relationships   intangibles   intangibles   intangibles   Total
 
2011
  $ 294     $ 106     $ 284     $ 142     $ 826  
2012
    254       109       240       135       738  
2013
    213       106       195       128       642  
2014
    110       105       100       111       426  
2015
    24       97       25       94       240