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Loans - Consumer, Excluding Credit Card Loan Portfolio, Auto and Other (Details) - USD ($)
$ in Millions
6 Months Ended 12 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Dec. 31, 2023
Loans by origination year      
Total retained loans $ 1,273,047 $ 1,255,688 $ 1,280,870
Gross charge-offs by origination year      
Total gross charge-offs 5,107 3,227  
Consumer, excluding credit card      
Loans by origination year      
Total retained loans 382,795 396,195 397,275
Gross charge-offs by origination year      
Total gross charge-offs 661 $ 501  
Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2024/2023 14,784   30,605
Term loans originated in 2023/2022 21,528   15,077
Term loans originated in 2022/2021 12,153   13,063
Term loans originated in 2021/2020 9,966   6,624
Term loans originated in 2020/2019 4,649   1,820
Term loans originated prior to 2020/2019 1,296   528
Revolving loans within the revolving period 3,405   3,006
Revolving loans converted to term loans 171   143
Total retained loans $ 67,952   $ 70,866
% of 30+ days past due to total retained loans by origination year      
% of 30 plus days past due to total retained loans, Term loans originated in 2024/2023 0.61%   0.91%
% of 30 plus days past due to total retained loans, Term loans originated in 2022/2022 1.20%   1.86%
% of 30 plus days past due to total retained loans, Term loans originated in 2022/2021 2.06%   1.75%
% of 30 plus days past due to total retained loans, Term loans originated in 2021/2020 1.90%   1.15%
% of 30 plus days past due to total retained loans, Term loans originated in 2020/2019 1.42%   2.36%
% of 30 plus days past due to total retained loans, Term loans originated prior to 2020/2019 2.85%   3.22%
% of 30 plus days past due to total retained loans, Revolving loans within the revolving period 1.06%   0.73%
% of 30 plus days past due to total retained loans, Revolving loans converted to term loans 28.65%   28.67%
% of 30 plus days past due to total retained loans 1.44%   1.39%
Gross charge-offs by origination year      
Gross charge-offs originated in 2024/2023 $ 80   $ 333
Gross charge-offs originated in 2023/2022 189   297
Gross charge-offs originated in 2022/2021 118   161
Gross charge-offs originated in 2021/2020 67   53
Gross charge-offs originated in 2020/2019 21   35
Gross charge-offs originated prior to 2020/2019 45   64
Gross charge-offs originated within the revolving period 0   0
Gross charge-offs originated converted to term loans 2   4
Total gross charge-offs 522   947
Current | Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2024/2023 14,694   30,328
Term loans originated in 2023/2022 21,269   14,797
Term loans originated in 2022/2021 11,903   12,825
Term loans originated in 2021/2020 9,777   6,538
Term loans originated in 2020/2019 4,583   1,777
Term loans originated prior to 2020/2019 1,259   511
Revolving loans within the revolving period 3,369   2,984
Revolving loans converted to term loans 122   102
Total retained loans 66,976   69,862
30–119 days past due | Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2024/2023 90   276
Term loans originated in 2023/2022 258   279
Term loans originated in 2022/2021 250   231
Term loans originated in 2021/2020 185   78
Term loans originated in 2020/2019 58   43
Term loans originated prior to 2020/2019 36   17
Revolving loans within the revolving period 34   19
Revolving loans converted to term loans 27   24
Total retained loans 938   967
120 or more days past due | Consumer, excluding credit card | Auto and other      
Loans by origination year      
Term loans originated in 2024/2023 0   1
Term loans originated in 2023/2022 1   1
Term loans originated in 2022/2021 0   7
Term loans originated in 2021/2020 4   8
Term loans originated in 2020/2019 8   0
Term loans originated prior to 2020/2019 1   0
Revolving loans within the revolving period 2   3
Revolving loans converted to term loans 22   17
Total retained loans $ 38   $ 37