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Loans - Consumer, Excluding Credit Card Loan Portfolio, Auto and Other, Nonaccrual and Other Credit Quality Indicators and Loan Modifications (Details) - USD ($)
Mar. 31, 2024
Dec. 31, 2023
Mar. 31, 2023
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans $ 1,264,093,000,000 $ 1,280,870,000,000 $ 1,084,850,000,000
Consumer, excluding credit card      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 389,592,000,000 397,275,000,000 $ 300,447,000,000
Consumer, excluding credit card | Auto and other      
Financing Receivable, Credit Quality Indicator [Line Items]      
Nonaccrual loans 181,000,000 177,000,000  
Retained loans 69,608,000,000 70,866,000,000  
Commitments to lend to borrowers experiencing financial difficulty 0 0  
Consumer, excluding credit card | Auto and other | California      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 10,794,000,000 10,959,000,000  
Consumer, excluding credit card | Auto and other | Texas      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 8,318,000,000 8,502,000,000  
Consumer, excluding credit card | Auto and other | Florida      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 5,632,000,000 5,684,000,000  
Consumer, excluding credit card | Auto and other | New York      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 4,911,000,000 4,938,000,000  
Consumer, excluding credit card | Auto and other | Illinois      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 3,059,000,000 3,147,000,000  
Consumer, excluding credit card | Auto and other | New Jersey      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 2,565,000,000 2,609,000,000  
Consumer, excluding credit card | Auto and other | Pennsylvania      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,907,000,000 1,900,000,000  
Consumer, excluding credit card | Auto and other | Georgia      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,858,000,000 1,912,000,000  
Consumer, excluding credit card | Auto and other | Arizona      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,736,000,000 1,779,000,000  
Consumer, excluding credit card | Auto and other | North Carolina      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,679,000,000 1,714,000,000  
Consumer, excluding credit card | Auto and other | All other      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans $ 27,149,000,000 $ 27,722,000,000