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Loans - Credit Card Loan Portfolio, Financial Effects of TDRs and Redefaults (Details) - Credit card - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Financing Receivable, Modified [Line Items]        
New enrollments, percent of total retained credit card loans (less than)       1.00%
Balance of new TDRs   $ 111   $ 274
Weighted-average interest rate of loans – before TDR   20.26%   19.19%
Weighted-average interest rate of loans – after TDR   3.81%   4.37%
Balance of loans that redefaulted within one year of modification $ 18 $ 9 $ 24 $ 26
Number of years before payment default under a modified loan       1 year