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Goodwill and Mortgage Servicing Rights - Mortgage Fees and Related Income (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2023
Mar. 31, 2022
Risk management:    
Mortgage fees and related income $ 221 $ 460
All other (2) 4
Consumer & Community Banking    
CCB mortgage fees and related income    
Production revenue 75 211
Operating revenue:    
Loan servicing revenue 400 368
Changes in MSR asset fair value due to collection/realization of expected cash flows (240) (232)
Total operating revenue 160 136
Risk management:    
Changes in MSR asset fair value due to market interest rates and other (22) 894
Other changes in MSR asset fair value due to other inputs and assumptions in model 11 65
Changes in derivative fair value and other (1) (850)
Total risk management (12) 109
Total net mortgage servicing revenue 148 245
Mortgage fees and related income $ 223 $ 456