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Goodwill and Mortgage Servicing Rights - Mortgage Fees and Related Income (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Risk management:      
All other $ 14 $ 11 $ 12
Mortgage fees and related income 1,250 2,170 3,091
Consumer & Community Banking      
CCB mortgage fees and related income      
Production revenue 497 2,215 2,629
Operating revenue:      
Loan servicing revenue 1,582 1,257 1,367
Changes in MSR asset fair value due to collection/realization of expected cash flows (936) (788) (899)
Total operating revenue 646 469 468
Risk management:      
Changes in MSR asset fair value due to market interest rates and other 2,022 404 (1,568)
Other changes in MSR asset fair value due to other inputs and assumptions in model 17 (306) 28
Change in derivative fair value and other (1,946) (623) 1,522
Total risk management 93 (525) (18)
Total net mortgage servicing revenue 739 (56) 450
Mortgage fees and related income $ 1,236 $ 2,159 $ 3,079