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Loans - Consumer, Excluding Credit Card Loan Portfolio, Auto and Other, Nonaccrual Loans and Other Credit Quality Indicators (Details) (Details) - USD ($)
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans $ 1,089,598,000,000 $ 1,010,206,000,000 $ 960,506,000,000
Consumer, excluding credit card      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 300,753,000,000 295,556,000,000 $ 302,127,000,000
Consumer, excluding credit card | Auto and other      
Financing Receivable, Credit Quality Indicator [Line Items]      
Nonaccrual loans 129,000,000 119,000,000  
Retained loans 63,192,000,000 70,761,000,000  
90 or more days past due and still accruing   0  
Consumer, excluding credit card | Auto and other | Paycheck Protection Program (PPP)      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 350,000,000 5,400,000,000  
Consumer, excluding credit card | Auto and other | Paycheck Protection Program (PPP) | 90 or more days past due      
Financing Receivable, Credit Quality Indicator [Line Items]      
Nonaccrual loans 76,000,000 35,000,000  
Retained loans 101,000,000 506,000,000  
Consumer, excluding credit card | Auto and other | Not U.S. government-guaranteed      
Financing Receivable, Credit Quality Indicator [Line Items]      
90 or more days past due and still accruing 0    
Consumer, excluding credit card | Auto and other | California      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 9,689,000,000 11,163,000,000  
Consumer, excluding credit card | Auto and other | Texas      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 7,216,000,000 7,859,000,000  
Consumer, excluding credit card | Auto and other | Florida      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 4,847,000,000 4,901,000,000  
Consumer, excluding credit card | Auto and other | New York      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 4,345,000,000 5,848,000,000  
Consumer, excluding credit card | Auto and other | Illinois      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 2,839,000,000 2,930,000,000  
Consumer, excluding credit card | Auto and other | New Jersey      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 2,219,000,000 2,355,000,000  
Consumer, excluding credit card | Auto and other | Pennsylvania      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,822,000,000 2,004,000,000  
Consumer, excluding credit card | Auto and other | Georgia      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,708,000,000 1,748,000,000  
Consumer, excluding credit card | Auto and other | Ohio      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,603,000,000 1,843,000,000  
Consumer, excluding credit card | Auto and other | Louisiana      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans 1,576,000,000 1,801,000,000  
Consumer, excluding credit card | Auto and other | All other      
Financing Receivable, Credit Quality Indicator [Line Items]      
Retained loans $ 25,328,000,000 $ 28,309,000,000